I was approved for a car loan the same day. CTL helped me get a loan quick so that I can get the…read morecar I wanted. I tried to get a loan directly with the dealership but they declined me even though I have provable income. CTL approved me quick and I got my car with no issues.

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I found them on google, used their services back on 11/24 (all went well). I received $1,500 check,…read morerepaid loan within 2 months. Had a good experience with all except black-haired guy, I believe mngr/owner. I once again needed a small temporary loan & figured I'd go back since all went well 1st time. On Sat 3/8/25 I visited for another loan, older gentleman, nice guy took the time a little after closing to finish the loan & handed me my $1,500 check. Unfortunately, neither I nor the gentleman who took in my car did a quick check of the vehicle for scratches, dents etc. *I specifically washed my car & front windshield prior to dropping off vehicle, NO SCRATCHES. I return Thur 3/27 to recover. My car was on fumes & was afraid I'd run out of gas. Got into running vehicle then immediately drove to busy bee gas station right cross the street. Got home & noticed my car littered with deep scratches to my hood in 3 spots. I call Car Capital within 20 min of recovering my car to inform them. I brought the car back as requested to show mngmnt & they completely denied any wrongdoing, acting dumbfounded. They offered to try & buff it out. The nice worker in the lot stated," I am so sorry this happened to your car". Also, "There are a bunch of stray cats that come in at night & they have kittens". I also saw with my own eyes a car in their lot with car cover on it being held down by 2 by 4 wood pieces bouncing up n down on hood from wind. The scratches did not come out as the clear coat was damaged. It's a COMPLETE EYESORE now. There were no scratches on my pristine vehicle until after I recovered it from CAR CAPITAL Collins Ave. Orange, CA. The black-haired guy offered to pay only half of the professional body shop bill to repaint clear coat. I told him I don't have $500 + dollars to fix the new paint damage to my car. Now every time I see those deep scratches all over my hood on my otherwise pristine car I think of Car Capital & how they FU#*ED my car up. So, if you want a loan & DON'T care about getting your vehicle damaged by all means CAR CAPITAL might be for you. Either those cats laid on the hood scratching with their cougar nails or they laid 2by4s on my vehicle, scratches are deep.

I am pretty "late" on this review, but due to me "needing" their assistance again, I was reminded…read moreto do so. Back in 2016, I found myself in need of a couple thousand dollars and after some research of local businesses that could assist me, I decided to go with Car Capital Finance and request a car title loan. Although the amount wasn't very much in the grand scheme of things, but at the time I was living "paycheck to paycheck" and I knew I would be paying quite a bit more in the end (after interest), but I was desperate and their wonderful staff made it as painless for me as possible by spreading out my payments for several years so that I could have a chance to "catch up" on my personal finances. Reminder: if you need this type of assistance you should already know interest rates won't be low, especially if you have questionable credit, as I did at the time; at least go with a finance company that actually "cares" about it's clients. Chris and his staff were not only nice and helpful but continued to treat me as a "friend" and were very patient with me, sometimes I had better months than others, and they always did their best to make sure I wouldn't default by always being in communication with me, wether by phone or email. They weren't the "type" of people to want to take your possessions or make you feel guilty or pressure you, again-as long as you communicate with them with honestly and earnestly and have a plan to resolve. I liked going in to the office to make my payments, as I enjoyed seeing them and catching up and saying "Hello". As long as you remain honest and show effort, they are willing to assist you. I finally paid off my debt in 2019 and the staff was genuinely happy for me and handed over my lien release with a smile and excited for me to "move" on. Recently, I had moved out of state and in the process of registering my car, I had realized that I misplaced my car title in the hundreds of boxes that were packed and moved and I reached out to Chris requesting another copy of it and without any hesitation, assured me it would be sent to me via my new address and even remembered me after all of this time. It speaks volumes of how they treat and interact with their clients-new and old and I couldn't be any more appreciative of their help and kindness and Car Capital Finance inadvertently are making at least this transition in my life much easier for me. I highly recommend them based on their customer service alone and tell Chris I sent you! May you have a great experience as I did!

Omgosh! This young woman had awesome customer service not to mention she was very pretty. :) (I…read morestrictly prefer men btw lol) So I drive from Payday Money Centers in Orange just because the two women who were working gave me an AWFUL & CLEARLY rude customer service experience from the MIN I fn walked in! I don't fn get it! I am almost NEVER rude to ANYONE when seeking some type of retail service! Most of the time NOT even AFTER I'm shown rude & ugliness in their attitudes, tones of voice & facial expressions! So I just said forget those ugly broads! (I'm referring to their attitudes but they were both pretty UNattractive on the outside too! :/ Lol.) & I drove my car, literally running on fumes & had NO $, to this place on Chapman & prospect JUST to get good customer service! Solely due to the other chicks on Tustin St. right before Palmyra. They DEF had NO place or reason to be so mean & ugly towards me & CLEARLY don't know what giving good customer service really means! This lady working here, was very friendly & didn't show any signs that she had an ugly heart! :) She was very pleasant & kind & ACTUALLY smiled most of the time I was there! As opposed to the ugly chicks that didn't smile NOT ONCE at me the WHOLE time I was there nor did they greet me upon entering the vacant store! (except ONE other person) Thank u to the pretty lady at cool cash! Well done hun! Lol. :) U deserve a raise or award! :)

Best customer service,ive been coming here for years, always friendly and they are there to help…read moreyou with a smile..

Lucia is a sweetheart! she was thorough and engaging…read more it was quick and easy, no hassle whatsoever my go-to cash advance from now on! S/O to the kind folks at this establishment!

The employee on duty was very disrespectful and extremely slow; I waited 40 minutes just to cash a…read morecheck, and to top it off, the transaction wasn't even completed. Demanding my SSN was another instance of sheer rudeness. Not thank you payday

We love The Car Store! This is our 4th car we have purchased from them and have had nothing but 5…read morestar experiences! Cars are always in great shape, anything small that needs to get done is done promptly and efficiently. Owner Carlo is super nice and personable and will work tirelessly to get you financed and into a car! We refer all of our friends and family to him and they all are happy with their purchased cars as well!

i visited a few other dealership before coming to see Carlo. I can't believe how other dealerships…read moreare so shady, my first stop should have been The Car Store. The moment I saw the Suburban I fell in love with it. The treatment that Carlo and his staff put on, amazing, no hassle no up selling of unwanted services. Anyone that has asked me to recommend a place to buy a car i now tell them go to The Car Store you won't be disappointed. Awesome service and an amazing and fast car buying experience! Thank you Carlo!

Rude lady in the front didn't greet me had a huge attitude. Other payday spots around the area I…read morewouldn't recommend going here

i love coming here, best rates ever!! Judith usually helps me and she is always so kind and i'm…read morealways in & out such a fast experience each time as well! Highly recommend!

Thank you Alejandra!! She was very professional and caring. Thank you for helping me and my whole…read morefamily with our Insurances. I recommend Alejandra!!!

They can't draft a payment from your account even if you set up automatic withdraws. Then instead…read moreof having someone contact you to reschedule the payment or even re-run the payment (because some people are responsible enough to have the funds in the account) they just send you off to collections. I ended up disputing it by showing the collections agency the contract I signed to have my payments automatically withdrawn. However, it was a big deal because I was in the process of getting a new apartment. If you value your credit, do not move forward with this company.

#MTCN 909-800-3290 I…read morehave been getting the run around on a refund that I requested because the money was placed on a security hold. i have went the the location and they said I had to call, I've called and they tell mr I need to enail, I email them and they keep asking me for the receivers information....that I can't get anymore because I have already paid and taken care of it since the wire was never transferred. since I was the sender, I figured it wou be easy to cancel and get my money, but they keep giving me run-around and won't give me my money. DON'T EVER USE THEM.

Worst check place I've ever been too unhelpful receptionist ask me for so many unnecessary things…read morenever coming back

I had an excellent experience with Yuri at SchoolsFirst Federal Credit Union. She was extremely…read moreprofessional, courteous, and efficient throughout my visit. Yuri took the time to explain everything clearly, answered all of my questions with patience, and made the entire transaction smooth and stress-free. It's always refreshing to work with someone who genuinely cares about providing great service. SchoolsFirst is fortunate to have Yuri on their team. Highly recommend working with her!

Magaly was the best and Rafael was too I had such a big help and they made my day super bright…read more Appreciate them and schools first will be back regularly