This is the third time Ive had to get something fixed here its been perfect everytime, once again…read moregot my phone back the same day everytime I need a phone or laptop fixed these are 100% the people to call.

Fixed my phone witching 30 minutes last minute for a great price. Customer service was great. 10/10…read morewould recommend.

Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Before I begin this review let me start off by saying that this review is based solely upon my…read morepersonal experiences and my personal experiences alone,so with that being said let's go!!.. I sent out requests to get some quotes on fixing one of my electronic devices repaired, this particular company responded promptly but the owner Adam E. stated "The square piece is part of the back glass that we do not repair " those were his exact words in the text he sent me! So I politely responded "thank you I believe I found someone "!. So I definitely appreciate his quick response with a price even though he wasn't able to help me.

I set up the appointment a day in advance for a 12pm cell phone screen repair on my sister's iPhone…read moreXR. The associate that helped us was personable and let us know it would be done in about an hour. Needless to say 20 minutes later along with $125 my sis had her phone looking like new. Extremely fast and reasonably priced.

Would not recommend..Make sure you take pictures of every piece of device you bring to this place…read more. Scratched my laptop cover (that I've kept pristine for a year) in several places & they wouldn't replace or take responsibility for it..but somehow offered to replace the cover and "discount" the price. Now why would you offer a discount if you didn't scratch it??? The worst customer service ever.

My 90+ year old grandmother contacted Tidewater TV & Appliance for help repairing her television…read more She is not particularly tech savvy and had simply messed up the Input Mode, changing it away from her cable box to something else. She believed that the snow and lack of volume meant the television was broken. It took me five seconds to correct it by changing it back to HDMI. The technician told her that her television was broken and she'd be best off returning it, or sending it to them for costly repairs. They intentionally fleeced a 90+ year old woman out of $69.50 and attempted to con more. These people are absolutely disgusting criminals. I have contacted the BBB about them. Avoid this company - there are far more reputable ones out there.

Beware they are also listed under Same Day TV Repair read my review. I reported them to Better…read moreBusiness Bureau. This company has no integrity at all. These are all the names they go under it's probably moreTV Repair Norfolk Tidewater TV & Appliance Same Day TV Service Factory TV Services Television & Radio Service Service Repair

Bad workmanship, poor customer service! Replaced my screen a few days later it was defective and…read morethey did not care when I told them about it.

DO NOT USE! Would give zero stars if I could!!! They replaced the screen on my husbands Galaxy and…read morea few days later green lines appeared. We Googled it and it said faulty connection between screen and motherboard. Went back 3 times and they were closed every time. Took it to another repair shop and they said same thing about the connection and suggested to take it back for warranty repair bc it means the new screen wasnt installed properly. Finally got to talk to the guy and he just kept saying the phone HAD been dropped "it's the ONLY way that happens" and refused to acknowledge it was installed wrong. The phone was never dropped, they just did bad work and totally refused to honor their warranty. PHONE REPAIR GUY (outside of walmart) IS WAYYY BETTER!

I've got no complaints. I called because my phone ended up with a bunch of cracks in the screen and…read moregreen lines. Awesome. I called. Gave me 2 price options - aftermarket or Samsung. Aftermarket is fine with me! He had the screen overnight sent. I left a deposit. He called the next day. Said the screen and back arrived! Dropped it off. Not even 30 minutes later, it was fixed! He sells used computers, phones and cell phone plans as well. Easy to find. Take credit. Happy I got my phone fixed!!

I had my parents' iPad 1 fixed recently. I did not want to purchase an updated brand new version…read morebecause of sentimental value for my parents. The owner saved me a lot of money and time in helping me with my issue. Jacque is GREAT! I will DEFENITELY return for any service needed on my iPad and mobile phones.

This is my go to place for anime figurines. I get them cheaper than what I would pay for them…read moreonline or at anime conventions. Convention I went to had a vendor want 60 dollars for a figurine that I found at this store for 45 dollars. They have a great selection of figurines from popular shows like One Piece, Naturo, Re:Zero, etc. as well as figurines that are harder to find such as vtuber figurines from Hololive. Game selection is great as well ranging from as old as the Atari 2600 to as new as the PS5 and Xbox Series X. The staff seem like they don't care but are very friendly and helpful once you approach them. This is definitely the best place to go if you live in Ghent, go to ODU or are in the area of Downtown Norfolk.

Plenty of retro and modern games if that's what you're looking for but the people running the store…read moreand the employees are dishonest and will undersell you on your trade ins. Went in 5/27/25 to trade in some collectible figures for a PS2 I was looking at, after ab 30 minutes of waiting for an appraisal the staff comes back and says my figure is worth 192 on a trade for IN STORE CREDIT (w/ 20% added for trade in Tuesday's) not knowing the true value of what I had at the time, I accepted the trade and ended up buying a PS2, memory card, warranty, and 2 PS2 games as well which ended up costing me ~300 in total; despite having a figure worth 4-500 I was given a fraction of what it was actually worth and ended up OWING them money. They then claimed that I need to remember that "they are a small business so ‍" What VGH failed to realize is that I had NO issue trading the item in to them since WITH the money I got from the trade I was going to immediately spend it back at the store meaning they would only stand to have made money on our transaction. The issue I have is VGH pulling an underhanded move like this then turning around allowing me to then spend more of my money in store (when my trade-in value was never met in the first place). TLDR: VGH lost a potential returning customer who would have given significantly more money to this company in time than what they got by cheating me out a SINGLE collectible figure. EDIT: I was also given a 3rd party PS2 controller when I bought my PS2 which is a laughable business practice.