The poor guys manning the store are very nice. Unfortunately, AT&T doesn't give them a break. There…read moreis NO tech support when using the company. I got e-mails from AT&T alerting mr to an unidentified change to my account and an 800 number to immediately call if I had not initiated the change. Of course all you get are automated prompts that are useless. After an hour of screwing around the recording tells you to call the office in the morning. I don't recommend AT&T.

Walked in to the Huntley location, and a couple people were already being helped. We were nicely…read moregreeted and didn't have to wait too long. When a couple he was with was almost done, he started helping us at the same time. His name was Colden and he was very polite and patient. He was helpful in answering all our questions, got us set up in no time and we were on our way. Went back a few weeks later to turn in our old phones and he helped us again. Again greeted us right away and with a smile. Got us taken care of fairly quick and we were on our way. I highly recommend Colden at the Huntley branch.

I ordered business cards and letterhead. Act some confusion of the logistics of payment , ordering…read moreand review of copy. All the product were as desired and reasonable priced.

Overpriced compared to online sites such as Amazon. Their saving Grace was in store pick up of…read moreprinting special projects. Sadly that has also become subpar. Unable to accomplish custom printing projects other than simple printing projects.

I needed to update my phone. An unlocked phone I purchased elsewhere to take to Italy...Which…read morenever happened!. Went to a different Boost mobile location and the guy there was uninformed and gave wrong info. This location in Crystal Lake is undoubtedly the BEST. The guy there takes time to understand what I wanted. Did the work quickly, and at a price I was more than happy with. Boost is great for inexpensive phones and service, and this Boost location is the absolute best place to get your service.

Ive been here a couple of times, and its been grate Very…read morehelpful staff here! And also, they help you choose phones for your everyday need

Brandon and Mari were the best. Helped me set up my new phone and transfer data. Brandon also…read morehelped set me up under a cheaper payment plan than what was quoted to me at another store plus gave me so much useful information. He even helped with a faulty SIM card making my internet connection with laptop and phone seamless. Thanks to both of you for excellent service--very much a rarity these days.

This location is ruining T-Mobile's reputation. I worked with this lady Jasmin, and she was rude…read more They accidentally charged me twice for the same device when they changed the plan. If I hadn't figured it out, they would have continuously charged me. I called and spoke with Jasmin and asked her to look into something for me because I was paying for a device that I had returned. She said she would look into it and call me, but she never called back. I called again half an hour before closing, and she said I'm still looking into it but never called, and this was a couple of days ago. I need someone from T-Mobile to contact me to resolve this issue. They are stealing money from me every month for the voice I return.

We designed an entire bathroom around a tile displayed in your store, only to be told it has been…read morediscontinued for over a year. There was no signage indicating this. Staff confirmed many items on display are no longer available and said room displays won't be updated until March...despite it being January. Displaying discontinued products without clear notice is misleading and wastes customers' time. Why are unavailable items shown for over a year, and why aren't they clearly labeled?

Great Service , large Selection, and great prices…read more I would highly recommend them if you are looking to purchase materials for your kitchen, bathroom, or flooring needs

I came here with an issue that no parts store around could resolve and the sales associate Karter…read morewent above and beyond in assisting me with the solution. Not only did he point me in a direction that would resolve the issue but he also made a point to making me feel valued as a customer. He always has a good smile on his face and very welcoming anytime I come in. By this type of service I'll only be shopping at this location.

Shout out to Garrett! He is always very helpful and kind. He replaced windshield wipers on 2 of my…read morecars, and was very helpful in removing a lodged radiator cap piece. Thank you and I highly recommend O'Reilly for your automotive needs.

Brought a car in with one of their batteries that was purchased at another location, which is now…read moreout of business and told the representative that the battery was not holding a charge. I showed him the receipt for the battery which still had two months worth of warranty coverage. He brought out a tester and said that the battery was fine. I didn't believe him and it turned out I was correct. The Die Hard battery "died". My feeling is he just didn't want to take responsibility or be bothered for a warranty item from another store. Not impressed at all and would not go back there nor would I buy another diehard battery.

I went to the Batteries Plus Store 280 in Elgin on Randall Road on January 21, 2026 to get a…read morebattery for my travel clock. I could not get off the back battery plate and asked store rep for assistance. The rep get the old battery out and replaced with new fresh battery in about 1 minute. I asked what I owed and was presented a $17.35 bill. I was not informed there was a charge for putting in the 3.00 battery. I did pay the bill and lodged a complaint with Battery Plus Corporate. To my great surprise Matt, the Store Manager, said he agreed with my assessment, had a meeting to instruct everyone to inform work costs before proceeding, and said that he would give me a full refund which he did on 2-4-2026. I am quite pleased that Matt was so forthright in giving my full purchase price back. I give high kudos to Matt and all the Batteries Plus store personnel. I will do all my future battery business at this sore. I was treated more than fairly and have high praise as to my customer treatment. Dennis Sadlicki

First time at a pawn shop, smooth experience and the staff were professional, I'd go backread more

Guy was not helpful and brushed me off and told me my MacBook running newest OS is out of date. I…read morefelt like I was judged on how I looked and not helped because of it.