It is good I love this store but I bought a game it looks good it was $3 copy of Dance Central 2 I…read morebought it but a mistaked it for a movie every single time it doesn't work I kind of am mad

I've been in this store a couple times to purchase gift cards and the same guy helped me both…read moretimes. He was really nice and friendly! The last time I was in there, I decided to splurge on a season DVD set of "Scrubs". When I asked about the return policy if they didn't play correctly, he not only told me the policy but also double checked each disc and ran them through the machine for me! It only took a few extra minutes, but I really appreciated the extra touch!

Great place. The staff was very friendly. Even had me cracking up over some crazy jokes!!! Made my…read moreday!!!! I currently do not use their service. My daughter swears by them and will not leave. That is one thing that I do look at is the customer service. She had a problem over the phone and the gentleman there took his time and was able to fix it. Way to go staff!!!

Came in to get a temporary screen on my old phone so I could transfer my data over to the new, Max…read morewas highly knowledgeable and helpful with the transfer! Will definitely be coming back if I have anymore phone issues in the future!

I googled local cell phone repair after my camera lens broke and decided to give this place a try…read more I was able to make a same day appointment online. The gentleman who helped was very knowledgeable and very helpful. He gave me a quote and it was very reasonable. He had to work completed in the time frame he originally provided and did great work. Highly recommend!!

We really appreciate all the time Mike G spent with us. We are enjoying our home so much more than…read morewe could have ever imagine. He went the extra mile with us to help us understand the system and get us set up. Mike was great during the planning process. Loving our central vac and everything else he helped us with! Thank you!

"I never thought I would say or type these words, 'I had the distinct pleasure recently of…read moreswitching mobile service providers.' The situation we faced was this: we had been hearing about T-Mobile buying out our current mobile service provider and the potential chaos that could ensue when everyone was forced to switch over their phones. Concerned, my wife, son, and I decided to visit the T-Mobile store at 3500 Williams Blvd SW in Cedar Rapids, Iowa 52404, to get some answers. Upon our visit, we had the good fortune of speaking with Cole Higenberg, the Retail Store Manager. Cole did an amazing job of assuaging our concerns when he could have easily taken advantage of our anxiety to make a quick sale. Instead, he used his time with us to turn us into well-informed consumers. Cole assured us that any of his staff would be happy to help us if we decided to switch, and he wasn't kidding. A couple of days later, we returned and worked with Dennis Warren, a Mobile Expert, who at times received backup from Randi McKissick, the Retail Associate Manager. Both of these wonderful people made sure we understood our options and helped us get exactly what we wanted and felt that 'WE' needed, not what they wanted to sell us! Throughout the entire process, we never felt pressured or hurried. We were always encouraged to ask questions and assured that we could return anytime if we needed help with anything. To our delight, we ended up with a better discount and more perks like Apple TV+, Netflix, Hulu, and AAA (free for one year), along with a few other extras we didn't expect. In the end, we came out saving money, with new upgraded phones, and we even kept our old phones--no, we weren't forced to trade them in if we didn't want to! When the phones finally arrived, a young man named Ben (sorry Ben, I forgot to get your card) did a wonderful job of making sure our phones were set up, switched over, and backed up just as they needed to be. I have never had a phone service switch go as smoothly or enjoyably! T-Mobile, you have truly set a new standard for customer service in the mobile industry."

The staff is amazing and they really value there customer and will definitely be going to them…read moreagain and will definitely referring people to them

Good shop with welcoming staff. I recently relocated from an area that had shops on every block,…read morethe benefits of big cities, and was worried about this shop being the only close option. They have a great selection and their prices are in line as someone who prefers face to face I am happy I have a shop and don't have to order online.

I have now been lied to twice by John regarding the necessity to accept insurance when I told him I…read moredid not want it. I was told I had to accept it and then cancel it later. He also screwed up a simple replacement that had now cost me over ten hours on the phone and and three trips to the store. The store tells me that folks on the phone don't know what they are talking about and the folks on the phone tell me that the the folks in the store don't know what they are taking about. I'll never get my time back and feel truly taken advantage of. You should never be lied to so an employee gets their bonus or perks...truly despicable service.

You know, if I can avoid going into a Verizon-- I will. I have legit PTSD from repeatedly being…read moreasked if I took my phone's battery out or turned off my phone as a fix from the 00's. This Verizon does the job but isn't going out of its way to be stellar. I traded in an iPhone and forgot to send it. So I brought it in... folks didn't know what to do and couldn't help me. Ultimately, Verizon does the job for us. I do very much like their online interface and app. Overall-- I've had US Cellar, TMobile and Verizon. Verizon is my fave of the three.

We recently purchased a massage chair from and Anthony was the guy that sealed the deal! We could…read morenot be more pleased with the knowledge, service, and no-pressure sales that he provided. He left us feeling very confident in our decision, both in terms of which chair we decided on and what kind of care, and attention, we would receive after our purchase for years to come. I would highly recommend you stop in and talk with Anthony the next time there's anything that you are looking for that Johnson Fitness may have to offer. I will definitely be coming back to him for any other fitness and/or wellness purchases that I might have in the future.

Forever, we thought this spot was a simple play on words that meant the stuff we were buying was…read moreused. We were informed that "2nd wind" is indeed an exercise term, but that the majority of things were indeed new. The selection was by no means vast, but was more than what you'd find at Scheels or Big 5. They seemed to specialize in higher end machines that ranged from $800 to $3-4K. A lot of what they carry was larger in size and good for people with tons of space for equipment. A few used items were scattered about, but the majority of what they carry was medium to high end. The gentleman who helped us was knowledgeable and seemed like the sort of dude who had used most of the machines at one time or another. Overall, it's a nice place if you've got a huge room to dedicate to work out equipment. For those of us who are interested in smaller equipment and 1, maybe 2 pieces of workout equipment, you may some luck here, or you might do just as well at a department store.