I had a wonderful stress free buying experience. Jordan was wonderful and so was Rich the finance…read moregentlemen. I told them what I wanted and they didn't try to get to buy anything more or any added warranties.

Being from Litchfield county, we weren't familiar with Ingersoll. My husband had been on the…read moresearch for a lightly used truck. After several online searches he found numerous trucks that fit his requirements at Ingersoll. Once we arrived, we were amazed at their selection, 15 acres of new & used vehicles. Lisa P was assigned to us as our sales associate & she was very professional, knowledgeable and easy to work with. Their prices are extremely competitive and offer great value. The entire buying process was pleasant. We will definitely return when it's time to buy another vehicle & we've already recommended Ingersoll to friends & family.

Bought a car here and also had some work done on it. Honest , kind owner! Great prices and people…read more Highly recommend !!

Used car dealers have too often earned an often deserved, bad reputation. Do not think that…read morebecause Fairwind Auto Repair And Sales is a small shop that's way out in the country that it's "one of those." It is not! I just took a delivery of a pre-owned Volvo that I located here through CarFax -- again, they have "nothing to hide." I would generalize and say that most shops will pick up their "to sell" cars, wash them, vacuum them out, put them on the lot, and hang up a price tag. That's NOT the Fairwind way... Mirek is an old-country mechanic that likes for things to be "right" and wants to be able to sleep at night, knowing that he's done the right thing for his customers. It's almost like he's preparing the car for himself. What I experienced was a car with no compromises. One that's been thoroughly been checked out and brought up to a "ready-to-go" level. He didn't have to do what he did but as I said, he wants to know that "he's done the right thing for his customers." Take a look -- it's worth your time!

Trash. From top down. Service does anything to not fix an issue then says it's fixed and a day…read morelater check engine lights are back. Save yourself the trouble go to Pamby's

Heavy with the excuses when needed repairs fail to be addressed, that is, you repeatedly get your…read moreJeep returned unfixed. Dealership refuses to order/install parts covered by warranty (e.g. my Wrangler radio/nav screen has been blank - unusable!- for over 4 years now). Mechanics seem unqualified for any more than oil changes/brakes (e.g. my Wrangler anti-lock system / cruise control has been inoperable for over 4 years, has been in their shop over a dozen times for this wheel speed control [Hall sensor] problem). Jeep service here is atrocious, buy elsewhere.

Salesperson did excellent job. Thank you TJ, for your…read moresupport and help in locating the perfect new truck for me! it's exactly what I wanted.. Every Silverado, I've bought has been at Ruge's in Millbrook (guessing 5 or 6 new ones. I keep buying again and again from them so must be doing right by me!!

Had my truck in for service. Issue was never fixed and damaged my tailgate when asked about it full…read moredenial.

I was in the market for a newer car as the transmission was going on our primary vehicle. I found…read moreAuto Warehouse by chance and I am so glad I did. Mark was very accommodating and found us a vehicle in our budget. He got it fixed up and inspected for us. Today we picked it up and everything was quick and easy. Thank you for a great experience. I will definitely use this place again!!

Purchased a 2006 Honda Pilot from him over a year ago. He puts on a honest guy act. The car had…read morepower steering extreme damage found by another mechanic. Noise from car started within 48 hours. Returned to him multiple times; also called . He would not take the car back. It Is now shown on BBB that Auto Warehouse is permanently closed. Hope he is No Longer in the Car Sales Industry.

Amazing professional staff and upfront pricing with no surprises. Highly recommend purchasing a new…read morecar from this family owned business that is the 4th oldest Toyota dealership in the nation.

Stopped in 8/5 Monday at about 4:30pm. Had every intention of buying a new car from A1 that day…read morebecause they had vehicle I wanted. Got out of my car to look around the lot at the new vehicles. Not one person came out to see if I needed anything. So I proceed into the showroom looking at the few new vehicles inside for at least 15 minutes. Again not one person approached me. But plenty of people scattered behind desks just watching me and they appeared half asleep. So I went back out and looked at the cars again. Thought I'd give them a 2nd chance to sell me a car. Nobody. Nada, zilch! So got back in my car and left. Not to return to A1. They lost a sale. I will be heading elsewhere searching for a dealership with actual customer service! Buyers beware and weary of A1.

I was shopping for a car and test drive lots of cars. On a whim I stopped at Dowling - I always…read morewant to support small businesses and this is one for sure. Pat was welcoming without being instructive. Just talking with him - made me want to buy a car here. I drove the car and fell in love. The entire process of buying the car was so easy and stress free! I highly recommend anyone that works here from service to sales. Professional, courteous and

Strangest experience ever in a car dealership. I've been bringing my used Prius to their service…read moredepartment since moving to this area 16 months ago. In that time I've easily spent over $5000 in their shop and never had a complaint. Today I had an appointment for some computer reset work on a couple of dashboard lights--basic stuff. After dropping the keys at the service desk I went into the small showroom and ask the man at the desk--the only person in there--whether he would mind if I sat in a corner and played the mandolin while waiting. He said, "Fine with me." So I sat in the corner and took out the instrument--an antique Gibson--and checked the tuning. I should say here that I am a professional musician. I've played all over the world--this is not to boast, just to say that I was not about to inflict musical mayhem on the staff. However, I had barely started into one tune when I was faced with a waxen-faced man with a grey pompadour, looming over me and barking, "You can't do that here! This is a showroom, not a music hall. People have to work!" Did I mention that I was the only customer at the time? I told him that I'd asked permission from the man at the desk, and he shouted, "You asked the wrong person! I'm the owner!" I asked, "Well is there anyplace private in the building where I might play?" He jerked his thumb at the parking lot and growled, "Out there!" Where it was all of 35 degrees. I said, "Thank you for your kindness and friendliness," and started to pack up the mandolin. He turned around and started for his office, but in a moment I saw him turn back and head for the service area. Aware that something was afoot, I followed him. The service manager had my keys on the desk and was giving me an apologetic shrug. This hair-trigger tyrant had just cancelled my appointment. I collected my keys and drove the forty minutes home, dashboard lights still shining. Whatever one's feelings about the sound of music in an auto showroom. I would suggest that this man's approach to customer service may leave something to be desired. He needs training, or possibly a therapeutic intervention. In any case, I'll certainly not be darkening their doors again, with or without an instrument in hand.

I bought my Toyota from them back in November of 2017. Doug and his staff were incredibly helpful…read more They picked me up for the test drive (I had no vehicle), spent at least 45 minutes with me, just informing me, answering questions, addressing concerns...had my car inspected and registered before it was even promised. August 2018, no problems with the vehicle...nothing! I decided to change the tires, but it wasn't even necessary when that time came (could have easily gone another 8,000 miles).

if I could give them a lower rating I would. my buddy dropped off his truck for an inspection on…read morehis transmition and when he got the truck back the headlight clip was broken, the engine oil was over filled, the trans oil was low, and just overall the truck ran like complete shit and the oil pressure was way high. I would avoid this place if possible bc your gonna end up leaving worse then what you went in with.

I brought my car in for an oil change and tire rotation, and they also took care of an ECM recall…read morewhile it was there. I dropped it off after hours using the drop-off box, which made the whole process super easy and convenient. By the next day, they called promptly to let me know my car was ready for pickup. Everything was completed quickly and professionally, and the communication throughout was excellent. The biggest surprise was finding out my first service visit was completely free! Fast turnaround, friendly service, and an overall great experience. I'll definitely continue bringing my car here.

First truck. Transmission went 1 mile down the road. Second truck has been in three times for the…read moresame thing. Now they are saying it's an update not covered. It was cover first and second time. $438 worst experience ever.

I needed my Connecticut emissions test done. They are one of the few that are close by and were…read moreopen today. Located on Route Seven near Big Y. The staff was very friendly and responsive. I was in and out in about five minutes. They also do repair work and auto sales. Will definitely give them a try when my vehicle needs service. Highly satisfied customer.

I drove into Premium auto group a year ago, with an emergency leak in my gas line , i had been a…read morecustomer at my previous shop many years, and wasc very disappointed with waiting for three hours andvhaving to call them, forcthem to tell me oh we cant do that today would you like an oil change?? Gas was pouring out when i tried to fill it,,,,thought i was going to need a new car,, the service , concern i received from Premium Auto Group was above and beyond,, giving me a car to drive waiting for the part hard to find during covid, fixed for far less than i was quoted and over the last year coming to my driveway to help me out when i had a problem with the previous stations lemon of a battery improperly mounted! Wow,,, they do emissions and provide above and beyond service with a smile