My iPhone plummeted from my 4th story balcony. The front and back of the phone were severely…read moreshattered but surprisingly still useable. I wrapped it in Saran Wrap and put it back in my case to keep glass from going everywhere when I was on the phone. Decided to take it here instead of getting a new phone. Chris quickly greeted me, assessed the issues, gave me a quote and a time to come back. When I tell you that he hooked my phone up and that it looked and worked like it was BRAND NEW, please trust me! My phone was fixed about 6 months ago and I haven't had one issue. I HIGHLY RECOMMEND...THANKS, CHRIS!

The best customer service, hands down. If you need your phone repaired look no further. I've used…read moreDr. Gadget multiple times for repairs and each time the service has been great and repairs completed timely and perfectly. When a big name store told me I would have to ship my phone out for repair, instead of investigating further to find out the actual damage, I declined and came right to Dr. Gadget. Here, I was assisted quickly and the tech was able to identify the issue right away, saving me time and money. Highly recommend!

I requested service on very short notice. Adrian Ortega of A&O responded within two hours (on the…read moreSaturday before Christmas), came to my residence and quickly diagnosed the cause and got my laptop booted. The issue was that even though I had a McAfee VPN, the malware had created a entryway and prevented the complete McAfee suite of products from loading. He downloaded some recommended applications, quarantined the malware which enabled me to complete the security installation. I plan to use his assistance again on a project I have coming up in spring and am strongly recommending A&O Computer Plus!

Would definitely recommend. Awesome service & got me in & out super quick. Did the diagnosis on my…read moredevice free of charge.

I'll just begin by saying I worked in the retail industry for over 45 years before retiring last…read moreJanuary. So, I have a unique perspective on the customer experience and what it takes for a business to provide consistent excellence in service. The Microcenter store in Westmont is beyond exceptional! The commitment showed by the staff to treat their guests well goes far beyond most typical retail locations. I visit often and feel so valued as a customer. Having been in the industry for so long, most in multi store management, I observe different aspects of the experience when I'm personally shopping stores. And at Micro Center Westmont, I observe a clean, well-organized store with friendly, helpful and knowledgeable team members who have a genuine interest in ensuring their guests are treated well. Far too many positive personal examples from my many visits to share, but the consistency is truly admirable. Now do they occasionally make a mistake or does something not go as planned? Of course! If it didn't they wouldn't be human beings as we all make mistakes, right? But I am so impressed with how hard the team works to correct those issues, big or small. The prices are fair, the price matching policy is very good and the return policies are exceptional. Micro Center is ALWAYS my first choice for tech and it's due mainly to the dedicated staff at the store who go above and beyond. If you've never been to a Micro Center, I'd highly suggest the Westmont location. Like me, you'll probably become a customer for life!

Needed ethernet cables and a few splitters for a camera system. I walk in here, and they only had…read morecertain lengths of cable, none of which would fit my needs. So I start looking around for someone to help me. 5 min passed and not one employee was available to help. Not one. So I decided I'll go find the splitters in the meantime, found one that I needed but other one was evading me. This time I go around the store looking for someone to help me out. Finally gave up and asked an employee to help me out after they finished with their current customer. The kid wasnt even looking in my direction just nodded his head. I had every single item i needed in my Amazon cart, but I still chose to drive here to give them my business. A few minutes of waiting, I just put back whatever I picked up and left. Ordered it on Amazon instead right there in the store. Employees here don't want to help, you can walk miles in that store before anyone will even bat an eye. I don't recommend this place at all. Far from what it used to be.

I haven't been to Best Buy in yrs, but my (now 13 yr old) daughter told me she wanted a large…read morecomputer monitor for her bday. I assumed she wanted a docking station for her Mac and a larger desktop monitor. But when I got to BB, she further explained that she actually wanted a PC desktop for gaming. I felt a little blindsided. I thought I was spending $500 and suddenly I'm looking at 2k setups. Without any warning or time to research. Ramy was soooo helpful. For a high school kid, he most definitely understood his stuff and was very good at explaining computers in a way I understood without it in any way sounding condescending. I know zero about gaming computers, but I never felt dumb because of it. I'd wished I had my gamer college aged son there, but Ramy made his help and presence unnecessary. I never felt any pressure to spend more than I wanted. Or buy more computer than she needed. He was very helpful in showing us a range of options at different price points and explained each of their pros and cons. I also really appreciated that even though she's only 13 and in junior high, he involved her in the conversation. He asked her questions and educated her on what she needed. He didn't just ignore her because she's a kid. I sure hope I won't be back here again, buying an expensive setup, but I'd hope he's working there should I be in that situation again

Pretty pitiful, I want to order the new Oura ring 5 online,…read morebut I thought I would go to a store and look at the display first. One to reconfirm my ring size is the same as Oura ring 4 and to see if I want rose gold or regular gold. I walk into the store and am greeted. I ask the employee where I can find the Oura ring display and he vaguely points to a corner of the store. I go that direction thinking as long as he sends me to the general direction of where the rings are, then I can manage to find it myself. The rings were not in that direction, so I spent the next 6-8 minutes looking for the rings. I could not find them and it took another 5 minutes until I was able to find another employee. Turns out they don't have the displays out, but I can go to the checkout to find the sizing kits. The lady at the checkout wasn't so helpful either, I was looking for a sizing kit to purchase so I can wear for 24 hours. But she just kept telling me to tell her the ring size I need and she will bring it out to me to purchase. Only problem is, oura ring number 5 is on preorder right now. So she probably can't go and grab it for me. I just said thank you and walked out. Overall my experience was remarkably unhelpful. I'll try another location and hope for a better experience.

Very helpful and efficient. I went in to get my thermal paste replaced and the staff member…read moreOceanist S was kind and excellent at their job. I have used this companies service multiple times and its always great. I highly suggest it!

I brought my school computer in here recently because it was having issues starting up. They had it…read moreup and running in no time. Tristan, Ocean, and Josh are all really great and friendly too. Overall great place!

Did not get a repair with AMC, but I had to write a review for the responsiveness. I inquired about…read moreservice through a request on the website and received a callback in less than 30 minutes. What i was impressed with is the fact that it was Christmas Day! I honestly was not expecting a response until the next day due to it being a holiday, which is understandable. With that kind of dedication, i know the service would be great!. Definitely going to use his services, if needed, in the future.

Rich took very good care of my PC! Brought it back to back to life. Rich was very communicative and…read morewilling to work with me. Thank you for giving my PC life again and being so flexible. Gave me an upfront quote and was very quick with service. Reasonably priced for everything including spare parts my PC had needed.

My lap top was ready for the recycle bin. Then I found Russ,…read morenice guy, he fixed up my lap top same day, no problem. Now I have a guy , you need a computer guy. Make Russ the guy . Terry B.

I am typing this on my newly repaired laptop thanks to Cutting Edge's efficient and affordable…read moreservices. Thanks, Russ!

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

Prompt response and very helpful. Would call again. Addressed my problem well, good on wanting to…read morehelp.

Paid $275 for a repair of my iMac and then was told it couldn't be repaired. Won't refund the money…read moreeven though they state you won't pay if we can't fix it ...