Soni and Keith were friendly and extremely helpful! They kept me updated and were quick to get my…read morelaptop repaired and returned to me. They also were very informative on my options when my laptop decided to bite the dust. Would recommend them for your IT repairs.

Knowledgeable, quick to respond and friendly. We have used several companies in the area for our…read morecomputer and entertainment setup needs and they come out on top.

They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

I contacted GSE Electrical to install an electrical box and front porch fan on my home. I had…read morepreviously had another electrical service to quote this job and the quote included installing exposed conduit on my porch. Ricky and his crew were prompt, professional, and courteous. They came up with a plan for installation without using any exposed conduit. They finished the job quickly and we were very satisfied with the work. I have even used them at my father's house for an outside outlet that needed replacement due to a bad wire. I would not hesitate to use them for further projects.

I hired GSE Electrical to work on my generator's installation. He eagerly took on the job and made…read moreall the right promises. He returned while I was at work to complete the job; however, he left without finishing the job. Worst of all, he never called me or notified me that he was there or what happened; he just stopped taking my calls, and my generator does not work and is not connected. Although I paid him after being told he had completed the work, he in fact did not complete the work as promised. The generator does not work, and the worst part of it all is that after dozens of calls and messages to him, he has refused to answer my calls or text me back. He is ignoring my calls and messages and has left me, the consumer, completely alone, and all during hurricane season. Based on his lack of professionalism, his lack of follow-through, and his utter lack of customer service, I have had to scramble and look for someone else to come and finish his work before we get hit by a hurricane and lose power. All at an added expense. The only reason I am writing this is to hopefully help anyone thinking of using his services in Oak Island, Southport, Boiling Springs Lakes, and Wilmington, to learn about his lack of professionalism and be aware of his lack of follow-through or commitment to his customers. He will leave you waiting and will not call back or finish the promised work. Save yourself the trouble and hire a responsible professional electrician who cares about their customers. GSE Electrical has no work ethic or commitment to its customers. I hope this helps. You have been warned. P.S. I am also embarrassed for his wife, who is a Real Estate agent in the area and is often negatively impacted by his complete lack of professionalism and poor reputation.

Dan installed 300ft of Govee permanent lighting on the exterior of our home and it looks fantastic!…read moreThe exterior layout was challenging, particularly the jumps that had to be made, but impressively, he completed the project in just 3 days. Dan is dependable, knowledgeable & is a hard worker. The best compliment I can give is that he treated our home as if it were his own. We would definitely hire him again and wholeheartedly recommend that you do the same!

I recently moved into my new forever home and hired Dan to mount (3) tvs. I cant say enough about…read morehis professionalism, customer service and quality of work. He took his time and didnt rush the install. Also, he double checked with me to ensure I liked the placement of the tvs before he mounted each one, cleaned up each area, and ensured each tv worked properly before he left. Dan takes pride in his work and knowledge of the services he provides. I would greatly recommend Dan to my family and friends for their future home projects.

We recently moved into a new house. Nick and James came to our house to set up our system. Then…read moreNick walked us through the APP and how to use it. It's very similar to the one we had in Maryland but easier to operate. Both were very professional and courteous. They answered all of our questions and told us about any options we may be interested in the future, such as smoke and carbon monoxide detectors, and an annual maintenance agreement where we can save money with the plan (such as no-fee service calls). The company is in Fayetteville but they have a location in Wilmington. Overall, highly recommend this company for a home security system.

We just utilized the Holmes Security Systems team in Wilmington, NC to install a system in a new…read morehome we purchased. We called this office after using the Fayetteville, NC team for years and on several homes. The customer service and knowledge shared is excellent. Our sales consultant Sheila was wonderful. She went out of her way to meet with us, offer good advisory and to make sure the install occurred even in our absence. Josh the technician went out of his way to install items in the locations preferred by wife and to make sure that we were happy / the system was operating appropriately. Rarely do you find a business of this size that has consistency in quality customer service, quality people and exceeds expectations every time.

Wall TV installations of 65" TVs aren't exactly easy, especially when mounted above a fireplace,…read moresee photo. We had a 65" TV that was malfunctioning and had to replaced with a new 65" TV. I found out about Total Tech AV from Yelp, and got through to the owner on my first call. Jordan the owner was friendly yet very fair in his quote. He quoted a fair price and fortunately had technicians who could come the same day. They arrived on time and quickly got to work. Fortunately the new TV, a Samsung, was able to use the same mount as the LG it replaced. The technicians were personable and skilled. They connected the power and HDMI cables correctly and we had the new TV going quite quickly. Their charges were fully within the UCR (Usual, customary and reasonable) range. I am very pleased with this company and its staff.

Jordan and his crew are highly professional, very knowledgeable and reliable. We often work with…read moreBen who does excellent work and is very kind.

Hooks is a responsive, reliable source for security needs. Our HOA has used them for entry access…read morecontrols, surveillance updates and repairs. Customer service is excellent, definitely recommend this company.

our apartment fire alarm went off for 50 minutes-fire dept never got called/notified. we waited…read morealmost an hour for hooks to make contact. imo- what if we had a real fire, then what???? side note.. our apartment mgr., should've done better too.