This is the place. After a disastrous custom build by a shop located on Oleander (YCF - see review), I needed extensive help to rebuild my PC. I met Brandon who was as friendly as he was knowledgeable. I immediately trusted him. I removed the junk parts that the previous shop installed (and returned same to YCF) and turned the gutted PC over to Brandon to build the PC the way it should have been done in the first place. At every step of the rebuild Brandon kept in close contact. It was a joy to work with him. It is without reservation that recommend Computer Warriors!!!! Update: If at all possible try to bypass whoever it is that works the front desk and speak directly with Brandon. The front desk is staffed by a guy who is unfriendly and completely disinterested in anything you have to say. On that initial Monday morning, if I had met that guy instead of Brandon I would have walked out. read more

I brought a Samsung phone in last week that needed to be factory reset. Unfortunately, I could not remember the email address or password to get into the phone. This, of course, presented a problem when trying to factory reset which is why I came to them in the first place for assistance. The rep spent less than a minute speaking to me. His exact words were that "it cannot be fixed and it's basically a paperweight." The gentleman told me the cell phone provider also could not assist me and really no one could. I reached out to Samsung directly for assistance and they referred me to a local certified phone repair company. Within 24 hours of taking my phone there it was unlocked and factory reset. I wish the gentleman had handled this differently. He could have stated that The Computer Warriors are not licensed or authorized to do these sort of repairs. If he had, I would have found outside help but still kept them in mind for future work. Honesty and professionalism go a long way. read more

My computer locked up because of a link I clicked online. Computer Warriors was extremely helpful and fixed the issue quickly. I would definitely work with them again. read more

I came in to get my iPhone X repaired as my screen had separated from the phone. They were super honest and said my battery had overheated. Between the battery and new screen I was better off getting a new phone. Honest People read more

As someone with a multimedia business, my computer is essentially an extension of myself. So, when my computer suddenly stopped charging before a major deadline, it's easy to say that I was panicking. Realizing my issue was my charger, I went to Best Buy first. Apparently, stores don't carry the original charger. The Geek Squad recommended a universal charger that was guaranteed to fit my computer. You can probably imagine my frustration and panic when it didn't work. While the charger was universal, it only came with a handful of heads (the part that plugs into the computer), with the rest able to be ordered online. That, of course, wasn't helpful to me as I needed a working charger at THAT moment. I then went to The Computer Warriors. They were extremely professional and took the time to help me find the universal charger head that best fit my computer. The product they sold me had about three times as many heads and was cheaper than Best Buy's! I have since used their other services and will always go to them first for all of my technology needs! read more

Jared and Computer Warriors are my go-to for all things computer-wise. The hour drive to Wilmington was well worth it! I brought my 1.5 year old MacBook in because it was acting up in ways that didn't make sense to me. Couldn't find my printers when I wanted to print; not able to save my documents or pull them up when I wanted to open them. My fear was that it had contracted a virus. Jared is my hero! He opened up the computer, started trying and testing things, looked at how much storage was available and discovered apps running in the background, duplicate storage of my email account. He cleared things up on the spot! I expected that I would have had to drop it off and leave it for a week or more for diagnostic work first. I walked out after a half an hour with my laptop working again. Thank you, Jared and Computer Warriors for the phenomenal service, and for such great customer service. read more

Since COVID-19 I, like so many others, depend on my laptop for work. I am an online math tutor and use Zoom regularly in conjunction with my Surface Pro for interactive Whiteboard work. When my device acquired a virus, it severely compromised my sessions. I had more students the next day and needed immediate help. Computer Warriors came through for me within hours. They are professional, friendly, and excellent at their jobs. I'm back online with my students with no interruptions, except for the occasional cat or dog making a cameo on the other end of the screen :) I strongly recommend this company! read more

I was in need of some help with my computer not charging. It was my first time in there and I will definitely return for any other future needs. The worker was both kind and knowledgeable. Highly recommend going here instead of geek squad! Love supporting local businesses! read more

You know the feeling of terror striking when you so depend on your computer and then you get a mysterious message pop up on your laptop saying ERROR CODE ? Well that happened to me and I was worried a) was this the end of life for my trusty HP and b) what is it going to cost me to get it fixed. I called Computer Warriors on Eastwood based on other Yelp reviews and one of the employees told me to come in when I explained what happened. After about 5 minutes of diagnostics, Jarrod gave me some options. For 99$ and tax, my computer was updated and none of my files & photos were lost. All this was completed while I waited. What a relief. It's great to know that this business is honest and quick and I will bring any and all my electronic issues to the Computer Warriors! read more

Great staff and service, recommended. Fast and reliable. Communication with the owner was outstanding, approachable and kind. read more

Super happy with the service I received here. Everyone was so nice, and they had my iPhone fixed in less than an hour for way less than what everyone else estimated the cost would be. Definitely recommend them! read more

I brought a very sick laptop to them, afraid that the hard drive was kaput. The folks there were very friendly and explained they would get it into diagnostics later that day and call me the next day (this was a Thursday) to let me know what they had found. After not hearing from them by Monday, I called them only to be told it was still in diagnostics (geek speak for oops, we forgot about that one). They promised to call me with an update by Thursday. I called Friday and received a non answer; called again on Monday (now into 11 days since I dropped it off) and the tech said, "Oh yeah, that's been done." When I got home I found that they had it running again (good thing for which I was thankful), but then noticed that they'd installed Malwarebytes (after uninstalling PCMatic) as well as another program AND they had reinstalled Chrome (big time CPU HOG that I do not have on my computers as it slows everything else down). When I called to inquire about this they told me it was "...standard practice..." Okay; well it will be standard practice for me to find another computer repair team (which I have and am very happy with them). read more

So I fixed the original post because the issue was a operator error on my part, once I was able to fix that issue the computer worked great and connected quickly. The wait time was exactly as long as the technicians advised me so over all with professionalism and price this is a great place to get your computers worked on for the right price, I prefer this place to geek squad any day. read more

I took my IPad Air to have the cracked screen replaced. They took care of the repair in the same day! These guys are awesome and they give a lifetime guarantee on the work. Most other fix-it places only warranty their work for 30 days. I'm a very happy customer:) read more

Could not be more pleased with service. Dropped in, they fixed my (minor) problem in 5 minutes, cleaned the peanut butter and jelly off the screen, and sent me on my way with no charge. It will be my place to go for computer repair in Wilmington! read more

My older enterprise-class laptop was running very slowly. I had run diagnostics & ensured I had done all I could without upgrading the drive and memory. The Computer Warriors team confirmed my conclusion. A technician from another company had been unable to install a solid state drive a couple years ago but Computer Warriors successfully upgraded my device. I am extremely pleased with their 2-day diagnosis turnaround and one day upgrade/clone service. My only regret is having waited so long to enlist their service. read more

My computer hasn't been working for a while and finally i took it in to get helped. After the diagnostics they told me my screen needed to be repaired and it would be $250+ (and that's including the -$50 from the diagnostics). Figured it would be better to return it to the person who gave it to me and see what they wanted to do with it. I asked for my laptop back and they said "Well whoops, did we mention we cracked the screen?". Are you fucking kidding me....? How do you accidentally crack someone's perfectly good screen. There was not a single crack or scratch on that screen and now that i have it back there's a crack in the middle and many many cracks all over the corners. This is such bad practice to not take care of anybody's laptops. It's a shame they scammed me out of my $50 just to damage my laptop even more. read more

Awesome, fast service. Cracked iPhone screen took about 30 minutes and you can watch the whole thing on TV. Definitely recommend. read more

I called asking if they had RAM for a late 2012 iMac. They gave me a price of 100$ for used RAM that I can get brand new for 40 bucks. They don't even pay for the used RAM they are selling, its RAM that they take out of customers computers and keep after installing new RAM. read more

After bringing to their attention, the lack of communication on their end, they completely picked up the ball and kept me informed... even though they were unable to repair the laptop, they did redeem themselves with the communication. read more

My visit today has prompted me to create a review. I was experiencing problems with a relatively new computer. I needed advice and feedback to help me decide whether I wanted to incur a diagnostic and repair bill. I was a very happy customer when the technician listened carefully, spent time looking at my computer before providing information, showing me what to look for/try, and giving me advice. He gave me options to try at home as well as outlining the fees for diagnostic testing and repair. I was very happy that Computer Warriors did not simply tell me that I needed to leave my computer with them for diagnostic or repair. They were professional, trustworthy, and courteous. read more

Had a really bad experience with this company. They worked on my Apple Watch 3 times and then said it couldn't be fixed again after charging me $250.00. Each time it worked about 5 days, then quit. I would never use them again or recommend them to anyone else. read more

I would go back in a minute. The service is fast and professional. The owner responded quickly and the price was better than the other 7 places I asked for a quote. Jared was very helpful and I am not planning on going anywhere else if I have trouble with my 6 phones. It was definitely worth the 90 minute drive. read more

I dropped off an external hard drive on Dec 2nd to be repaired. They called to say the could not fix it on Dec 4th and offered to send it off to a 3rd party for repair (which I was told would take several weeks). I asked them to go ahead and send it off. I just called today on Dec 28th, and they lady I spoke with told me THEY FORGOT because they've lost employees and have been busy. This hard is obviously very important to me, and it's been sitting in their store not getting repaired for over three weeks. Don't trust them. They might forget something important to you. By the way, they refused to pay the extra fee to get the repair expedited. read more

Ripped off. Paid $600 for what we thought was a new computer get it home to only find out it was a refurbished computer plus there is no battery we feel like we have been swindled and lied to I will never buy anything there again read more

Okay so CW is now 2 for 2. Got my iPad fixed sooner than quoted...didn't overly berate my hack self repair attempt...sold me more stuff that I needed and non that I didn't...it was a Saturday morning and although other disciples were present, I got rock star treatment. Moving into fanboy territory...thank you CW! read more

Two years ago I went to computer warriors and got a rhino Shield for my iPhone 5. I don't have a scratch on it. Well today I went in and got the fusion shield on my iPhone 6. This shield is 10 shades passed the rhino in the intensity of impact protection!!! I despise the gorilla glass and will NEVER go back!! Thank you, Computer Warriors! Always efficient, always leave happy! read more

An update on my original post. The manager contacted me and went above and beyond to remedy my problem. He even picked up and delivered my laptop. I'll skip the long story on what was wrong, but it appears it was not their fault. (not mine either--just one of those things) Wound up costing me additional $$ but he was very fair with what I was charged. read more

Assisted with a damaged SD card (a service that very few do). Knowledgable, friendly, and updated you every step of the way. Highly recommended for any computer needs or phone repair. Thank you! read more

These folks are professional, prompt, and explained things to me nicely. Solved a complicated computer issue for me in a few days. Their pricing is reasonable as well. Will def be coming back if I need device help. read more

My granddaughter dropped her iPad Air and broke the screen. I took it into Computer Warriors because their website said normally 24-48 hour repair. 10 days later I get a call saying the Black screen will not be available for another 2 weeks or so. They said they had a white screen they could use. Not wanting my Granddaughter to be without her iPad (would be about a month from the time I gave it to them) I gave permission to use the white screen as a replacement. iPad works fine, just not satisfied with the time of repair. read more

Chris and his team were recommended from our builder. They completed an AV and security install that has exceeded our expectations. They were professional and have immediately responded to all of our questions after hours and on week-ends. Excellent company you will not be disappointed. Will not go to big box store again! Allen and Ellen Jones read more

Brian and the crew at Computer Warriors did a great job getting my laptop running faster. I even had a follow - up issue, which Brian personally took care of right away. Great work.- Jason Bell, Keller Williams Realty read more

Dropped my old iphone5S - shattered front screen. Found online coupon - went in they fixed it within 1 hr, 2 months later it stopped working - stopped in within 1 hr it was replaced. I asked how much I owed - they stated - we consider this a warranty. I'm thrilled. Knowledgeable, efficient, and business savvy team that are awesome people. You must give them a try! read more

My laptop and external hardware was hit with the new CTB locer virus. All of my files were crypted. Geeksquad was not authorized to work on it. Computer warriors decrypted 90% of all my files and got my computer back to me in less than 2 days. Oh, the prices was very reasonable. They saved me. Definitely a forever customer. read more

My husband went in with a slow malfunctioning Ipad and got some terrific free advice and a Chrome download. He couldn't be happier with the expertise and good service. read more

Awesome place- dropped my phone and thought I had ruined my night!! Lol!! Turns out headed over to Computer Warriors and they hooked me up, fixing my messed up iPhone screen in like 15 minutes after hours with a smile!!! Highly recommended and I am happy and off to live life with my repaired iPhone! Yeah!!! read more

Excellent service!! Repaired hard drive and OS on my daughters iMac! Was fixed very quickly with explanation of costs and repair process up front. Will not hesitate to use them again! read more

A couple of months ago I went in to this store on the recommendation of one of my family members. I had a crack in my screen and this place was able to replace it quickly. At the end of the service the young man offered me a screen protector process called fusion. When he showed me the product he said that it would protect my phone from cracking and that if anything happened it was covered under a life time warranty. (He even hit his demo phone with a hammer) He said that he highly recommend that I get it to protect my phone from cracking again. Well here we are two months later and my phone cracked. I took the phone back to Computer Warriors and was told there was nothing they could do about it but if I wanted to pay to have the screen replaced again I could pay full price . I should have known better when he pulled that hammer out and commenced to banging on that demo phone....smh read more

I am a disabled veteran with a non existent income. I brought in an iPhone 6 that had a broken screen and I tried to replace myself unsuccessfully. I showed up at 0900 for an appointment that I had made online at home. The first guy I spoke to told me that there would be a $50 diagnostic fee, and if they used the screen I had purchased it they would charge $80. He said that if I needed a new screen, it would be another $84.95. I assumed that the $50 diagnostic fee would be paid at the end as part of the total bill. He then let me know that the diagnostic fee had to be paid first, and then they would start to work on the repairs. I stated to him that I did not have any money to pay, but I has a friend who was willing to help me and she would be calling in when the repairs are complete - I offered to leave my wallet with ID's, bank cards, etc. as collateral for the $50 diagnostic fee . He said they would skip the diagnostic , and just do the repair. I sat down in the lobby, and another guy came out and said that normally it would be a repair in under an hour, but they would need a couple for this. I said ok, and went home. Just before I left, I emailed my friend and asked her to call over and pay the bill. I arrived at 1745 - 15 minutes before they closed - and when I walked in, they said that they never did anything because they didn't get paid for the diagnostic. So, instead of emailing me to tell me they weren't going to do any work before the diagnostic they originally told me they would skip and just do the repair - they let me wait all day to tell me "it would probably be better if you just got a new phone". Thanks. Brilliant service. read more