We were having a problem with a laptop--nearly ready to pitch it and buy another one. We considered…read morecalling Geek Squad but had heard enough concerns that we weren't ready to make that call. Though I know that Fidelis works on much more complex issues than this, I decided to give them a try. They fixed the problem in just a day! The laptop is running noticeably faster and the customer service focus was refreshing. Add to that the fact we feel we got great value for the money. Whether it's help with your network or just a fix to your laptop, I highly recommend Fidelis Technologies!

My company currently works with the Intrust Group for its tech support. I can't say enough…read morewonderful things about how responsive, helpful, and understanding the staff of Intrust is. They respond to our calls and emails extremely quickly, even in non-emergencies, and they're respectful and understanding, no matter how stupid our questions are. I couldn't ask for better tech support.

I've worked with The Isidore Group for over ten years now, and the team consistently delivered…read moreoutstanding IT support and managed services. From day one, the team demonstrated deep technical knowledge, prompt responsiveness, and a genuine commitment to treating everyone like a partner, not just a client.

The other week, on a Monday, I spilled some coffee on my Dell laptop. When I called initially,…read moreEric said they were really busy and couldn't get to it that day. They called me back the following day and had me drop off the computer around 1:00 p.m.. Luckily, they were able to clean it and get it working the following morning. I was really surprised they could get it back to me so quickly. They even took pictures of the coffee on the motherboard, under the keyboard...it was really gross! I felt bad for having them clean up my mess, but it was certainly easier, faster and more economical to fix what I already had.

My wife's Toshiba laptop died this winter while we stayed out in Arizona...ok no big deal except…read morethat all her old photos from her original two Droid smartphones was on there and not backed up. Thousands of photos of her mother (RIP) her family, the grandkids. Best Buy Geek Squad looked at it and said nope, nadda , zip..it's dead. Hard drive crashed and is trash.. Can't recover anything. My wife was inconsolable. I didn't 100% trust the opinion of the Best Buy technicians so with hopes of a save I brought the laptop home with me to Illinois. I went to some guys I trust. WavTek Computer service in Crystal Lake. They have very sophisticated equipment to diagnose and retrieve data. Long story short, they recovered everything. They saved everything to a external drive. She has her photos again. To say my wife was ecstatic is an understatement. Emotional tears of joy. Understand they are not a retail store, they are service and network professionals. WavTek saved the day and I highly recommend them.

Fixed all of our IT issues in our Oakbrook Terrace office. A great team and affordable pricing!read more

Bob did a nice job getting my machine back in working order after an operating system disaster!…read moreReasonable price and very knowledgeable.

Jeff from Neotech was very professional and was able to recover data that I thought was gone for…read moregood. Would highly recommend him. Very fair price for excellent work and service.

We called NeoTec to come out for a slow running computer... The guy from NeoTec was on-time and…read morepolite, after some review, he quickly discovered a virus and some operating issues. He offered us a couple solutions and made the repairs, security upgrades and now the computers run faster and we have some peace of mind with safety and security now! All at a fair price point compared to previous repairs from other service calls. I would highly recommend them.

My laptop was infected with viruses. I thought I needed to replace it. Bear Web Works cleaned it up…read moreand loaded the latest software. I am back up and running better than ever. So satisfied with their service and recommend highly.