EASY 5/5 in rating. I have dealt with Nerdrangers for years through computer repairs, security…read morebreach in my banking system to making of websites. Always make me feel like my concern is of the utmost importance to them. They are skilled and efficient in time and resources. I am very grateful to have them as my personal and business computer folks! Dr. Suzanne Joseph

Easy 5 out of 5. Within a few days my laptop was back and my files all recovered. Turned out it was…read morefully dead-dead and stuff had to be recovered piece by piece. But on my end it was a seamless drop off and pickup. The whole experience definitely felt more upscale and professional compared to other rinky-dink computer repair places I've been. Fully plan to come to them again.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I have never received a call from the business. Not sure how he has a call back rate of 100%read more

these guys are the best! i have a cyberpower gaming pc and microsoft would not update my computer…read moreto windows 11 despite it being only 5 years old! plus, this "gaming" computer would crash every time i played any of my games!? these guys were able to update my computer, and stop it from crashing during game night! plus, they were super nice, and when microsoft tried to "update" wondows 11 it crashed my computer, i called, they fixed the problem free of charge, because they stand behind their work. as a bonus, angel (the texh who took my computer in) gave me a cool one piece screensaver!! (i love anime/one piece)! i would whole heartedly recommend these guys. sorry about all caps, but for some reason the app would not let me turn it off!

I highly recommend this shop for any laptop, computr or cell phone repair work !!! Brandon is very…read morenice, helpful and highly knowledgeable in finding the problem and fixing the issue. Excellent customer service !!!

I had a couple of keys on my laptop keyboard that had come off, so I bought a replacement keyboard…read moreand tried to install it myself. I then found out that the keyboard is riveted to the palm rest, and it's a big hassle to remove them and then try to put it back together, so it's best to buy the keyboard/palm rest assembly. I realized this is probably beyond my ability level, so I called QCP. I was told that no, that's not how it works, and I can just bring in the keyboard and it'll be repaired. After a few hours, I got a call saying that the keyboard/palm rest needs to be ordered together, just like I originally mentioned. Ok - fine. So QCP ordered the part, and it came in - in the wrong color - a weird purple color with black keys on my gray laptop. I ok'ed it, because I just need my laptop to function, so I'll tolerate it looking like a ghetto green sedan with a white door. Hours after dropping it off a second time, I get a call - it's done...but oh, by the way, the old keyboard was backlit, and this one isn't...and it'll cost you 150% of the original agreed upon cost. I told him I really wanted it to be backlit, and he replied that I should just try it and see if it works. Well, yeah, it works, but it's not backlit, which was one of the main reasons I selected THIS laptop. So now I've paid 150% of the price, got a ghetto looking laptop, and to top it off, the touchpad doesn't work properly any more, and there is a 1-2mm gap in the front of my laptop where the bottom and top meet. Awesome. I just paid $160 to make it worse than it was to begin with.

Nobody knows more about computers for home and business as Jim Hader at Quality Computer Partners…read more He has helped me several times with my personal and business computers. Give him a call.

It SUCKED! It was a COMPLETE waste of time. They did NOT respond in a reasonable time! I went to…read morea reputable alternative! How's that?

Worked with Monica and her team on an issue with an iMac hard drive that would have cost a fortune…read moreat the Apple store and they were awesome. Great communication, service and will recommend and use them again in a heartbeat for any computer or networking need. Thanks a ton!!!

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.

For those who live in the Lake Zurich area, or passing through, know how lucky we are to have…read moreJerry. He is a genius; reliable, fair with pricing. I truly don't know what I would have done the times I needed his help. This included twice buying a refurbished computer from him. Both were like new at a fraction of the cost.

What an excellent experience. Jerry helped figure out if my son's gaming computer issue was the…read moremotherboard or the RAM. Very knowledgeable and did a great job explaining the issues and helping me with the fix. Highly recommend this place!! Great service, great prices.

Took my laptop in to get looked at, as it was having issues booting up... turns out it was my hard…read moredrive starting to go bad. They installed a new hard drive and copied the data over for me. It was quick, simple and affordable.

Technology Masters has always been extremely helpful whenever I have a question. The building gets…read morea lot of electrical brownouts for some reason and they've broken down backup systems and remote servers in detail so that I know if everything crashes my business isn't screwed. They're always extremely fast to respond and if the person answering the phone doesn't have an answer for me, they make sure to bring on someone who can answer it. I've had many discussions with Curt (the owner) and never get half-answers like I did with other companies. I would definitely recommend reaching out to them if you're worried about backups or computers crashing.

I dropped my phone and damaged my camera, so I made an online appointment at the Apple Store to get…read moreit fixed. Here are my thots: -Very easy to see what time slots are available and make appointment. -When I arrived, I looked around and there were no lines or signs, just a ton of people milling around. It took me 5 minutes to figure out how to register. -They told me to go sit at a table and someone would come by and help me. I began to wonder when I watched others walk in and immediately get help. -But, lo and behold, about 30 seconds before my appointment was scheduled to begin, an associate came over to help me. -She was energetic, friendly, well prepared, and knowledgeable! Jazmyne knew my name and the problem with my phone. -She took one look at it and said, "Your camera might not be broken!" She came back 10 minutes later with the broken lens cover and told me where I could get a replacement. -As I was waiting for my appointment to begin another associate was teaching a class on Apple Intelligence--very helpful! Highly recommended!!

I was here to pick up a Magic Keyboard folio for my new iPad. Since the Northbrook Apple Store…read moreclosed, this was the reasonably closest location for me. I paid online and decided to pick it up in Deer Park. It was a bit of a surprise, then, that the wifi was down when we got to the store. So basically the big screen in the store went blank, and we had to cool our heels until it came back on again. Even though my item was already paid for, and I could show my receipt, we had to wait. Amazing, isn't it, the extent to which we are dependent on technology? We only waited about 10 minutes until the wifi came back, and the staff couldn't be more apologetic and helpful. We were all in the same situation. Still, very nice staff and I would come back for more Apple merch.

My laptop was working (thankfully), but I noticed something that I questioned if something was…read morewrong. Called a store and they naturally said I had to bring it in to check, blah, blah, blah. I offered to send a video, but they said to bring in. Called Marc, sent him the video and he called back and answered free of charge!!! Will be my go-to if needed in the future.

One two three.... my network is back up and running, all over the phone. Marc was responsive and…read morecalm, neither of which I was; afterall, my computers were down. Great timely service. Five stars without a doubt.