I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

these guys are the best! i have a cyberpower gaming pc and microsoft would not update my computer…read moreto windows 11 despite it being only 5 years old! plus, this "gaming" computer would crash every time i played any of my games!? these guys were able to update my computer, and stop it from crashing during game night! plus, they were super nice, and when microsoft tried to "update" wondows 11 it crashed my computer, i called, they fixed the problem free of charge, because they stand behind their work. as a bonus, angel (the texh who took my computer in) gave me a cool one piece screensaver!! (i love anime/one piece)! i would whole heartedly recommend these guys. sorry about all caps, but for some reason the app would not let me turn it off!

I highly recommend this shop for any laptop, computr or cell phone repair work !!! Brandon is very…read morenice, helpful and highly knowledgeable in finding the problem and fixing the issue. Excellent customer service !!!

I had a couple of keys on my laptop keyboard that had come off, so I bought a replacement keyboard…read moreand tried to install it myself. I then found out that the keyboard is riveted to the palm rest, and it's a big hassle to remove them and then try to put it back together, so it's best to buy the keyboard/palm rest assembly. I realized this is probably beyond my ability level, so I called QCP. I was told that no, that's not how it works, and I can just bring in the keyboard and it'll be repaired. After a few hours, I got a call saying that the keyboard/palm rest needs to be ordered together, just like I originally mentioned. Ok - fine. So QCP ordered the part, and it came in - in the wrong color - a weird purple color with black keys on my gray laptop. I ok'ed it, because I just need my laptop to function, so I'll tolerate it looking like a ghetto green sedan with a white door. Hours after dropping it off a second time, I get a call - it's done...but oh, by the way, the old keyboard was backlit, and this one isn't...and it'll cost you 150% of the original agreed upon cost. I told him I really wanted it to be backlit, and he replied that I should just try it and see if it works. Well, yeah, it works, but it's not backlit, which was one of the main reasons I selected THIS laptop. So now I've paid 150% of the price, got a ghetto looking laptop, and to top it off, the touchpad doesn't work properly any more, and there is a 1-2mm gap in the front of my laptop where the bottom and top meet. Awesome. I just paid $160 to make it worse than it was to begin with.

Nobody knows more about computers for home and business as Jim Hader at Quality Computer Partners…read more He has helped me several times with my personal and business computers. Give him a call.

Worked with Monica and her team on an issue with an iMac hard drive that would have cost a fortune…read moreat the Apple store and they were awesome. Great communication, service and will recommend and use them again in a heartbeat for any computer or networking need. Thanks a ton!!!

It SUCKED! It was a COMPLETE waste of time. They did NOT respond in a reasonable time! I went to…read morea reputable alternative! How's that?

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

I recently bought a new laptop. Great computer except it wouldn't print 11 x 17. I spent countless…read morehours searching the internet, on support with HP and Epson and took it to two different computer shops. No one, including the manufacturers, could resolve the issue. Today I took the laptop to Lake Zurich Computer Services and this man knew exactly what was wrong and resolved the issue in less than 5 minutes without charge. I've never posted a Yelp review but this guy solved an issue in minutes that I had worked on for weeks. If you want the best computer services in Lake County this is the guy you want. Highly, highly recommended.

I cannot say enough about this place this guy Jerry goes above and beyond anything I've ever…read moreexpected he busted his butt for me to get my computer fixed he did so much and I am so grateful to have found him I've used him for several years now and he's the only guy I will ever go to hands down this place you could see he loves his work it's amazing the job he did for me and I can't speak enough about it words don't give it enough praise I will recommend everybody I ever met that needs computer work or wants a computer to go to this man

Took my laptop in to get looked at, as it was having issues booting up... turns out it was my hard…read moredrive starting to go bad. They installed a new hard drive and copied the data over for me. It was quick, simple and affordable.

Technology Masters has always been extremely helpful whenever I have a question. The building gets…read morea lot of electrical brownouts for some reason and they've broken down backup systems and remote servers in detail so that I know if everything crashes my business isn't screwed. They're always extremely fast to respond and if the person answering the phone doesn't have an answer for me, they make sure to bring on someone who can answer it. I've had many discussions with Curt (the owner) and never get half-answers like I did with other companies. I would definitely recommend reaching out to them if you're worried about backups or computers crashing.

I dropped my phone and damaged my camera, so I made an online appointment at the Apple Store to get…read moreit fixed. Here are my thots: -Very easy to see what time slots are available and make appointment. -When I arrived, I looked around and there were no lines or signs, just a ton of people milling around. It took me 5 minutes to figure out how to register. -They told me to go sit at a table and someone would come by and help me. I began to wonder when I watched others walk in and immediately get help. -But, lo and behold, about 30 seconds before my appointment was scheduled to begin, an associate came over to help me. -She was energetic, friendly, well prepared, and knowledgeable! Jazmyne knew my name and the problem with my phone. -She took one look at it and said, "Your camera might not be broken!" She came back 10 minutes later with the broken lens cover and told me where I could get a replacement. -As I was waiting for my appointment to begin another associate was teaching a class on Apple Intelligence--very helpful! Highly recommended!!

To start, I'm not a big Apple guy, so you should go ahead and skip to another review. ;-)…read more Imma try to be very objective about my experience at this particular location. I do have to visit Apple stores occasionally because of the ol' lady. Some are better than others, but my experience at this particular location was mixed. I had to visit twice. Both times, I did not care at all for the intake process. There was nobody greeting you, and by the time I seeked out a person with a nametag and an iPad, she looked like she wanted to avoid me and go home. The girl who ended up helping me to answer my questions was more hospitable. After hearing my situation, she explained that I would need to bring my faulty device in order for them to put it thru Genius replacement program of sorts, giving me a decent amount of discount on a replacement device. So, I returned home happy. I decided to go next to the shop in Woodfield mall, where they ended up placing an order for the replacement to arrive at the Deer Park location. This is when I had to visit the second time. Now, I confess. It was super close to their closing hours when I arrived to pick up the device. But I don't believe it should be a reason to not greet you and give you the feeling of being rushed. It's my personal feeling towards a service oriented shops. If I can help it, I would not come back to either of the two Apple shops I've been to recently, but I'm sure there will be times I would have to bite the bullet and do so, only because I don't want to drive unnecessary amount to try to find a better store...