They did an awesome job! In addition to a pile of stuff, daughter brought home from college 2…read morepretty significant dents/damages to her car. Surprise! They fixed it quickly and at an affordable rate. It's hard to believe that they were able to bring it back to factory finishes. So impressed! Highly Recommend!

Willy was very helpful! I came in with a mission. My door linkage was shut from the inside. Without…read moredifficulty Willy was able to open the door and finish the handle repair I had in session. Willy was so helpful, knowledgeable and professional! Will be coming back again for future repairs. Gracias Willy por la ayuda, muchas gracias!

One of the worst people to deal with. I dropped my car off on the April 12 and said it was gonna be…read moredone on the 28 held it for week after. They kept calling saying it would need another day. They told me they messed up and had to redo something. Didn't tell me what they messed up. They painted the frame of my window when it shouldn't be painted at all. Almost all cars are black around window frame. I dropped my car off and my car came back with my exhaust destroyed. The exhaust all the way to the headers were bent. The car has paint drips everywhere and missing so many spots. No one here takes accountability for anything and try's to put the blame on you instead.

This place is a joke!! The guy in the front office "Tommy" is a coward and they can't paint a truck…read moreto save their life! I picked up the truck today and had pits all over the place the owner wouldn't even take care of how bad there craftsman ship was. There was runs everywhere and pits. My Hood is now not closing correctly. THIS PLACE IS A JOKE!!!! Tommy said he felt threatened because I was mad about how bad of work they did!! Then the owner refused to talk to me about how bad they do business there. AGAIN EVERYONE THAT WORKS AT THIS SHOP IS A JOKE!!!

Quick response and Excellent Pricing!!!! Customer Service is THE BEST..... I'm a new and will be…read morereturning for all of my auto needs. Definitely recommend

True family business. Reliable, more than fair on prices. Have known Anna and her dad, Keith, for…read moremore than two decades. Only place I send cars.

Used them for the body shop and the detailed car wash. Great attention to detail. Highly recommend.read more

Great shop that does great work! Locally owned, very friendly, and efficient. I drove past a dozen…read moreother body shops to get here and I am super happy with their work.

I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

Honest and reliable! The staff here are very kind and accommodating for last minute repairs. They…read morewill only charge you for what you need and never tries to nickel and dime you for extra work. They even fixed a dent on my bumper for free when I came in for other unrelated repair work. Definitely stop in if you're in the area and talk to the front desk about any work you need done on your car.

Alert!!!! Run from this dealership. Thy destroyed my vehicle by their childish temper tantrums…read more They are by far the worst. Insurance will have to cover their damages.

Original review 10/31/2025: DO NOT GO HERE. AVOID AT ALL…read moreCOSTS. ​If I could leave zero stars, I would. This has been one of the most frustrating experiences I've ever had. After almost 2 weeks of waiting. I finally got a confirmation to come and pick up my truck around 5pm. But the real kicker came after the work was finally done. I got to the shop, returned the rental that they arranged for me and patiently waited like I did for the past 11 days. At around 4:30pm, I got a call from them telling me that they refuse to release my own vehicle to me. ​Why? Not because of me, but because their staff was "unable to get a service code from Ford" for the warranty work. They are literally holding my car hostage, after it's already fixed, because of their own internal paperwork or billing issue with Ford. ​How is that my problem? My car is finished. I've done my part. But here I am, unable to get my property because they can't figure out their own administrative process. It is completely incompetent and unprofessional. You don't hold a customer's car hostage over a billing code. ​I am beyond furious. This is the worst service I've ever encountered. Avoid this place at all costs unless you want your car held for ransom over their clerical errors. Update as of November 4 2025: After calling the director yesterday, he immediately pointed fingers at Autonation Ford, claiming they hadn't given "final" approval. He promised to work on it and get back to me. ​He did call back around 3 p.m., claiming he had the "code" and was just "finalizing the final details." He led me to believe I'd be picking up my truck yesterday. ​Fast forward to today, and I've received no calls and no updates. The lack of follow-through, starting from the director himself, is incredibly frustrating.

I highly recommend Katy Auto Collision! They did an outstanding job helping me out today on very…read moreshort notice. I met Jonathan last Friday just before they were closing, and he told me, "Come back next week, and I'll take care of you." He kept his word and went above and beyond. The workmanship was excellent, and their customer service is truly A1. It's hard to find businesses that stand behind their word like this. If you're looking for a trustworthy collision shop with outstanding service, I definitely recommend Katy Auto Collision. They are a 10 out of 10!

Great people Fantastic work on my car- My car received several long & some heavy scratches on the…read morepassenger & driver side while parked in a large parking lot recently I took my car to Katy Auto Collision & when I picked up my car-my car looked like a brand new car. I strongly recommend Katy Auto Collision

I returned after a good experience in the past! Only to be repeated again! This place is so…read moreawesome. Not only did they repair my truck perfectly, they kept it safely in their garage for two weeks while I was in Europe!! Service with a smile and a fair price as well!! Great job guys!!

Great work on my Triumph TR6. Repaired corrosion in various areas and did a fantastic paint job!…read more Very happy with the results.