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    Ask the Community - PDS Plumbing

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    Water Heaters Only

    Water Heaters Only

    (129 reviews)

    Our installer Francisco did a excellent job. Installation was quick and he explained the new…read moresystem. Last time I changed my water heater was 13 years ago and the technology has changed

    We had a leak from our old water heater that our downstairs neighbor alerted us to a couple of days…read moreago. After we shut off the water, I got to looking for a company that could come out ASAP and resolve the issue. I called WHO around 5 a.m. and they had an overnight messaging service person who took all my info and let me know that I would get a call after 7 a.m. Around 7 a.m. I got a call and was able to set up a same day appointment. The folks on the phone were nice enough and professional. I was thrilled that someone would be coming out soon. We were alerted via text when our technician, Francisco, was on his way and he called to let us know when he would be arriving. Around 10 a.m. he was onsite and ready to assess the issue and give us a quote. They say free estimate, but I`m sure they still charge a service fee if you don`t end up agreeing to the quote. We agreed to the quote even though we didn`t want to( I mean..who WANTS to pay for a new water heater? haha). Anyway, Francisco explained all the parts and labor involved and was very informative about what each component was for and why, which we appreciated. Estimate signed and away we go. Francisco worked quickly and efficiently. By 2 p.m. we had a new water heater and the tech was cleaning up and ready to go. The job was quicker than we thought, which was great, and even though he said to give the water about an hour to heat, we tested it before and we got nice, hot water quickly. The new unit looks so fresh and new and everything went well. We were given a 2 year labor warranty, so that is a nice assurance. All in all, a great experience. I do want to go over pricing because while every scenario is different, I like to be transparent. A lot of people will say, "This is what I was quoted for XYZ" or "I ended up paying such and such amount less than other companies". We had an old unit(about 25 years old), we live in an upstairs condo unit and our water heater is on the balcony in a closer(location of the unit is all considered when quoting). We needed a new water heater(40 gallons), obviously, some new piping(portions, not full), a drip pan, some other bits and bobs(that weren't that expensive) and you are paying for the labor and expertise of the tech). We ended up with a $3000 bill for this service. AGAIN, every situation is different, but I do like to give the Yelp community a run down of my situation and pricing so that they can make informed decisions. As mentioned above, a great experience and we are back up and running with our hot water. I will update if anything significant happens.

    PDS Plumbing - plumbing - Updated May 2026

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