Years of Trust Broken -- Unprofessional & Discriminatory Staff at Piedmont Urgent Care…read more My family has been using this urgent care facility for years, and I've always trusted Piedmont to provide safe, respectful care. Unfortunately, that trust was shattered during my daughters' recent visit for sports physicals. My 15-year-old and 20-year-old went in together, and while in the exam room, the staff openly gossiped about them and made offensive, gender-related comments about one of them. This behavior was unprofessional, disrespectful, and discriminatory--completely unacceptable in any healthcare setting, but especially from a place we have relied on for so long. As a parent, I thought Piedmont would be a safe environment even if I couldn't be present. This incident has shown otherwise, and I will be sharing our experience so other families are aware.

This is the most horrible urgent care I have ever visited. I arrived at 5 something it's now almost…read more8 . I have yet to be seen. Front desk has attitudes and a lot of playing in the hallway while you sit waiting on a provider. We have to do better corporate or someone needs to step in immediately. Learn to treat people how you would like to be treated. No sense of urgency no sympathy for patients who are in pain.

I really enjoyed nurse Robyn when I went in person. She was polite, understanding, and quick to…read moregive me a diagnosis. When I scheduled a follow up video appointment, I was expecting to speak to her about a test result that concerned me. I did not get to speak to her. Instead I was connected with Dr. Bennie who was rude, short, and made me feel that my concerns were not valid, and that I was just anxious. He compared a Dr. to a Pilot and said that if I was to get on a plane and the pilot was anxious then I would be anxious too. But since the pilot is calm, I should be calm. Therefore since he was being calm, as my dr (who hadn't even read my chart or test results) that it was not necessary for me to be anxious about my health or the health of my family. While I appreciate his attempt to calm me down, with all due respect I would have rather spoken with a Dr. who could give me a medical explanation with out patronizing me with a metaphor.

From the owner: Piedmont QuickCare - Stockbridge offers same-day immediate care with Piedmont Healthcare providers…read more Get treated for illnesses, aches and pains, minor injuries, vaccinations, and more. Open 7 days a week with extended hours at most locations. Affordable self-pay pricing and most insurance accepted. Walk-ins are welcome at the clinic, based on availability; priority given to scheduled appointments.

This experience was just awful. We've been coming here for a year. This particular visit will be…read moremy last. Nekia McNair was the nurse practitioner who waited in my daughter. My daughter always brings her shot with her because it was always filled at Walmart. I even called the pharmacy at a Walgreens the day before her appointment to talk to them about transferring the prescription and they said they would have to call Walmart. My daughter always tells them yes she brought her prescription because they always ask. She told Nekia, but Nekia forgot. My daughter placed the shot by the laptop Nekia was using. For some reason Nekia did not hear my daughter or see the prescription. She used a prescription she had. When my daughter said something about the bill being high, Nekia said I used a shot we had and you can use yours the next time. My daughter paid. When I saw the bill, I went in to see what was going on with their prices. Nekia says I didn't see her ahot and didn't hear her say she brought her own. I can't do anything about it since I already used what I had So I asked was I charged and just out of $87. She said yes. I said my daughter was charged $87 for a shot we just got for free from Walmart pharmacy. She said there's nothing she can do. Ma'am it was your mistake, but I'm supposed to pay for it. I'm still waiting on a response from customer service since the case was escalated. $87 for a shot that was free from the pharmacy has me confused. The fact that I have to pay for her mistake has me confused. The acknowledgment of oh I didn't know, but you have to pay has me confused.

Leaper12@hotmail.com Please check with your insurance…read morecompany to be sure Minuteclinic is in network. I checked and Aetna Medicare Advantage was in network. I got a shingles shot. I received a bill for $179 yikes. Aetna rejected the claim and said that while CVS is in network the Minuteclinic is not. I thought Minuteclinic was part of the CVS retail chain but not necessarily. Be sure your insurance covers the visit and the procedure. By the way when you call Minuteclinic customer service you are on a long hold just like when you call and want to speak to a pharmacist! Not good.

They treat the kids well & have good costumer service, honestly sometimes they might take a little…read morewhile but it's an urgent care full of kids of course it's going to be full and take a little while but i would recommend coming here !

We have been here many times for many different reasons. The waiting room is kind of boring but…read morethey work pretty fast tk get you helped and out. They specialize in child care and are really sweet and cooperative.

New patient and I throughly enjoyed my first visit. Referred…read morehere from my OB, who gave a spectacular recommendation. From my check in, to my vitals being taken, to speaking with Ms. Pinkston, I enjoyed my time. I felt my care was genuine and considerate and overall just felt good. I will refer anyone looking for a primary care facility.

The staff is kind and respectful. The quality of care is excellent. The health care professionals…read morereally care about you. I highly recommend this team for your medical needs.

Staff are always friendly and knowledgeable. The wait is never too long and they give excellent…read morequality care.

I just went to this urgent care because I am here from out of town and don't have a local doctor. I…read morecannot speak on the quality of care due to the complete disregard for patient privacy and information security. Upon checking in you are asked for your license and to fill out an intake form. The form asks details like annual salary, SSN, employer name and address, etc. I understand this is standard information, so I completed the form and returned it to receptionist. I noticed she had a line of forms she was working on, lined up on the desk, face up (all information exposed), with the IDs on top, also face up. Then I noticed that as patients come I. They have their cell phones out pointed directly where all the forms are. I'm not saying they were taking pictures, but they easily could given how everything was laid out. I went to express my concerns and the receptionist gave me a blank stare and said "ok" and just went back to what she was doing. After a few more minutes and more patients coming in, I asked for my records and left. I value my safety and privacy too much for this kind of disregard.

I highly recommend this place. Very clean place and nice staff. I walked right was I should have…read more Most clinic and urgent care's promote walk in but want you to schedule an appointment. The only reason I'm giving them 4 stars and not 5 is because they don't answer the phone

Spoke to someone on the phone that informed me that they reopened after lunch at 1:30, arrived at…read more2:30 for them to still be closed and no answer to the phone or a note to inform that they're opening at a different time

The Drs. at this office are great but the staff here could be more interested in the parents and…read morepatients. I kind of feel more rushed at this facility. I have seen that this place gets great reviews on other medical reivew boards and I have to ask myself are they talking about the same place. As soon as you walk I. You get the feeling as if you are in a old free walk in clinic and not a doctors office. The facility isn't very clean and the decorations inside are cheap and makes me feel like I'm in a run down daycare center. I am not going to be returning with my newborn daughter

Stay far away from this place please. It's easy to select this griup of pediatricians to care for…read moreyour newborn and older because they are very close to the hospital but it's a terrible idea. I have been going there for 3+years and on many occasions I leave upset because the wait time is very long. One time they forgot me in the waiting area for a good hour. The Dr's are not bad but not great either. Very detached I'd say, feel like a number. The staff on the Iother hand, NEED CUSTOMER SERVICE TRAINING. There is a slim Latina older lady who is very very pleasant. This place does not respect your time and one time I was 20 mins late they expected me call to let them know I'm running late. Respect my time and I will respect yours. I had the last straw when someone called me to pick up documentation and I could not pick up the same day so I did the following business day. Noone knew what I was tslking about saying no one called because their system was down. Really? Even if the proof was in my call logs? Ok fine. It gets worse, they finally figured out who called me. She NEVER drafted the document so I had to wait almost 2 hours for that to be done. Can it get any worse? Yes! Document ia finally ready. I read the first few words and it stated that my daughter was diagnosed with a certain disorder (she was going to be ASSESSED not diagnosed). I told the incompetent front desk lady that it is wrong but she's referring me to the next line. The first line is incorrect why should I care ehat the next line says? How can she be diagnosed for something and u have ZERO proof of that. She had never been diagnosed yet you want me to accept this like I dont comprehend written English Language? I never got an apology for my inconvenience. No respect for my time. NONE! I beg of you, please take your loved one to real Doctors who care, real Doctors who pour into their staff to ensure that patients and parents are respected and well cared for

Swift Health Group is a comprehensive medical facility that treats a variety of ailments for…read morechildren, teens and adults in Morrow, GA. Dr. Felix Amoa-Bonsu the owner and primary doctor at Swift Urgent Care has been practicing medicine in Atlanta for the last 7 years. His practice strives to provide professional, family oriented, thorough and personalized service for all patients. Dr. Bonsu uses the latest in medical technology including electronic medical records and more. They accept all private and commercial insurance and they are TriCare and AmeriGroup approved facility. They also accept travel insurance. I would definetely recommend Dr. Eva Beaulieu the internist and Dr. Felix Amoa-Bonsu. Very helpful staff with prompt service and calls. Ample free parking is available in front of the medical center.

Superior customer service. Today I had an appointment to see the medical provider. Unfortunately,…read morethey do not accept my insurance. The young lady at the front desk was so sweet. She quoted me the self pay price but also informed me where my insurance was likely to be accepted. That simple act of kindness (going above my expectation) was appreciated. So while I didn't see a Dr at this location, I would refer others because it's apparent, they take their job serious. You're going to be treated right.

Top Notch medical care! Have been going here for the last 10 years, always a short wait, the staff…read moreand providers have been excellent every time I've been there. It's always very clean and organized, And Allen Imes is absolutely incredible with knowledge! He's very quick at figuring out the issue and how to fix it. I highly recommend this office for the fast service, the compassion and knowledge.

Never had problems with them b4 today I have 2 insurances and I should not have to pay a co-payment…read morebut today I had to they refuse service because I didn't want to pay the co-payment. I was in lots of pain . Collin Edson was very rude... I ask who was in charge he said they didn't have a supervisor.