I love that you're able to make same-day appointments but the urgent care is extremely slow…read more Some of the NP's are friendly and helpful... and some are not. I guess it just depends on the day. I would recommend this place but not if you're in a rush.

Years of Trust Broken -- Unprofessional & Discriminatory Staff at Piedmont Urgent Care…read more My family has been using this urgent care facility for years, and I've always trusted Piedmont to provide safe, respectful care. Unfortunately, that trust was shattered during my daughters' recent visit for sports physicals. My 15-year-old and 20-year-old went in together, and while in the exam room, the staff openly gossiped about them and made offensive, gender-related comments about one of them. This behavior was unprofessional, disrespectful, and discriminatory--completely unacceptable in any healthcare setting, but especially from a place we have relied on for so long. As a parent, I thought Piedmont would be a safe environment even if I couldn't be present. This incident has shown otherwise, and I will be sharing our experience so other families are aware.

I would give this place a 0 if I could. This is the WORST urgent care I've ever been to. I'm…read moredisabled and go to urgent care a lot so that should tell you how bad it is. Right away the people at the front desk seemed like they had no idea how to check me in. The employees were having to talk back and forth to make sure they were doing it correctly. The ladies at the front desk were extremely kind though. Next the nurse didn't even close the door during the intake process. Anybody out in the hallway could hear me sharing my medical information. The employee charting had no idea what to do and the other employee seems a bit confused too. I had to spell out every medication I take and they had no clue what they were (basic prescriptions you've likely heard of yourself). Most of their patient room items were ripped, old, or barely working. Did not feel clean and sterile in there. The doctor had no clue what she was doing and was in and out consulting with people in the hallway. She honed in on the first symptom I mentioned and ignored the rest. I repeatedly had to restate my symptoms and when they started. It's like she didn't listen at all. She then tried to prescribe me a medication that is known to have a severe interaction with medication I already take. She tried to give me a multitude of tests that would take many days to come back. I refused and left. She wasn't happy with me but I didn't feel like she was listening to my issues. The way she was talking to me felt very condescending. FYI: they do not share test results or discuss your symptoms over the phone. There are signs all over that you need to come back in person to get results. Seems like a scam to make you pay for 2 appointments. This was the only place I could find without a 3+ hour wait. Guess I should've realized that was a bad sign.

Superior customer service. Today I had an appointment to see the medical provider. Unfortunately,…read morethey do not accept my insurance. The young lady at the front desk was so sweet. She quoted me the self pay price but also informed me where my insurance was likely to be accepted. That simple act of kindness (going above my expectation) was appreciated. So while I didn't see a Dr at this location, I would refer others because it's apparent, they take their job serious. You're going to be treated right.

These horrible reviews are valid, don't ignore them (like I did). I truly wanted to support a woman…read moreof color in the medical field as my maternal lineage was full of Nurses & Hospice workers. That being said, there are just some people that should not be in the medical profession . Those who lack empathy, care & concern should choose professions where those attributes are not necessary. Unfortunately, this "doctors" office is full of women who are clearly just there for a check. There's miscommunication between the front staff, patients & the nurse. Mismanaged time is expected, & there is no hospitality or care for their patients. Again, please do not waste your time here. Go somewhere else, I encourage you to go where your time & concerns are valued. You are worth exceptional care, you won't find that here. I hate to say but I do believe whoever is answering the phones & relaying false/incorrect information with an attitude will be the reason this business does not survive.

This business owner has no morals or scruples! If a patient is harmed because of a procedure done…read moreby one of your staff, wouldn't the proper thing to do is be kind to the patient and do everything to help the situation. Well the opposite happened to me. After visiting Southern Crescent Medical Center in Stockbridge, I got a bad blood draw and my left arm has been week and sore for 6 month now. Shantel Bryant not only tried to turn a blind eye to the fact that her medical assistant did a bad blood draw on me, even after the girl admitted it, but she also got hostile and hung up the phone on me for asking her to pay the $77 imaging fee to have my arm looked at for blood clot etc. She had the audacity to state "blood draws don't cause blood clots, especially when done with a butterfly needle." This statement shows Shantel's lack of medical knowledge. Not only is she not a nurse, there is no doctor at this facility. Which concerns me. How can you call yourself a "doctor's office" with no doctor practicing in the building. If you end up at this facility ask to speak to the doctor before being seen. I will never use them again! You shouldn't either!

I normally do not leave reviews, but this experience was extremely frustrating and disorganized. I…read moredrove 45 minutes to this location for a physical and lab work. After my initial visit, I was told my TB blood sample could not be processed because it sat too long. I specifically returned during the exact hours I was instructed to (12-2 PM) to ensure the lab pickup happened on time, waited over an hour AGAIN for another blood draw, only to later be told the sample was still not processed properly due to lab pickup issues. At that point, it became clear this was an office/process issue and not a patient issue. I also was told prescriptions for vitamin D and folic acid would be sent, and they still have not been called in. The NP herself was kind, but overall the communication, organization, and repeated inconvenience were unacceptable especially for patients driving long distances and taking time out of work/life to be seen.

I am deeply disappointed with the lack of professionalism and accountability at this doctor's…read moreoffice. My family was seen multiple times starting in January 2025. Despite providing insurance information, we were never informed that it was not accepted. We were notified months later, in September 2025, and told we must now pay all charges out of pocket. As a long-time patient, I am disgusted by how this was handled. The office's failure to verify insurance created a financial burden that should never have occurred. Offering a self-pay discount and payment plan does not excuse this negligence. Proceed with caution and confirm everything in writing before receiving care here.

I really enjoyed nurse Robyn when I went in person. She was polite, understanding, and quick to…read moregive me a diagnosis. When I scheduled a follow up video appointment, I was expecting to speak to her about a test result that concerned me. I did not get to speak to her. Instead I was connected with Dr. Bennie who was rude, short, and made me feel that my concerns were not valid, and that I was just anxious. He compared a Dr. to a Pilot and said that if I was to get on a plane and the pilot was anxious then I would be anxious too. But since the pilot is calm, I should be calm. Therefore since he was being calm, as my dr (who hadn't even read my chart or test results) that it was not necessary for me to be anxious about my health or the health of my family. While I appreciate his attempt to calm me down, with all due respect I would have rather spoken with a Dr. who could give me a medical explanation with out patronizing me with a metaphor.

From the owner: Piedmont QuickCare - Stockbridge offers same-day immediate care with Piedmont Healthcare providers…read more Get treated for illnesses, aches and pains, minor injuries, vaccinations, and more. Open 7 days a week with extended hours at most locations. Affordable self-pay pricing and most insurance accepted. Walk-ins are welcome at the clinic, based on availability; priority given to scheduled appointments.

Very rude and disrespectful over the phone, makes you not feel welcomed to come. Only go if last…read moreoption!

Staff are always friendly and knowledgeable. The wait is never too long and they give excellent…read morequality care.

New patient and I throughly enjoyed my first visit. Referred…read morehere from my OB, who gave a spectacular recommendation. From my check in, to my vitals being taken, to speaking with Ms. Pinkston, I enjoyed my time. I felt my care was genuine and considerate and overall just felt good. I will refer anyone looking for a primary care facility.

This practice is a Godsend! My husband and I have been the patients of Khair Family Practice for…read moreover 10 years. All the healthcare providers provide diligent and professional care. The administrative staff is extremely efficient. Rose Ann processes their referrals and we receive them almost instantaneously. I would recommend Khair Family Practice to anyone looking for a long-term professional healthcare relationship!

First time ever having to visit here. I appreciate the professionalism and awesome customer…read moreservice that I have received thus far. Reginald, and Mrs. Barbara are the best, they are always happy to see you and it shows! You are always taking care of from the greetings of Ms. Kindle. Dr.York is the best! She is a Dr. Who really wants to see you recover fully. The team here is GREAT! I LOVE IT HERE!!! (I'm sad they took the sign off the building) Oh Yeah! The medicated patches are THE BEST EVER PAIN RELEVER!!!

I had to visit this location for a DIT and drug screening. I like how I was able to walk in without…read morean appointment. I was assisted as soon as I stepped in the office . I was told in advance how long my visit would be. She said 2 hours. I wanted to do a beeline to my car but my ePass expires tomorrow and there is no time like the present. So, I grabbed a bag of complimentary pretzels and watched a Hallmark movie . This office is very busy but the professionalism is refreshing. I was there7 a little over 2 hours because my ePass number was not working so I had to do paper. Other than that.. I'm glad I was able to come and be taken care of. Shout out to the complete staff. Especially Valencia who checked me out.

Worst customer service I swear when it comes to the front desk special the girl with the glass rude…read moreand disrespectful and very confused of asking about their name cause they know she don't want to get in trouble cause of those mouths. I had appt I got a called from the front desk asking if I was still coming and how they trying to dispute me when I walked in the door Without any Help! Never know who might be walking in the front.door can meet their match ! Really sad for those ladies or should I ‍ report to corporate and I have the pic of the ladies

Made an appointment for 5pm. Did a pre check-in, and registration . Arrived 15 minutes early and…read morewas not admitted back until 5:45. I sat in this clinic from 5pm until 8pm (closing). Front desk/ doctors and nurses did a great job, very kind. But all in all something needs to be changed involving the processes so that patients can be processed as efficiently as possible.