The check-in process was easy. Staff was friendly, caring, and professional. It's flu season, so…read moremake sure you have a confirmed appointment.

Went in for an appointment, lady at the front desk was VERY VERY RUDE! I asked for her name and…read moreshe only told me her last name was Robinson. She should definitely look for another job since she is so MISERABLE!!!

My father was bitten by a spider, in the face and was swelling. His caregiver took him to Sunrise,…read morethe the first time at 4:30. One they arrived, they sat there for over 2 hours. Once they see the doc, it was 6:30 PM and the doc says he has Cellulitis, needs to have an IV treatment at a hospital and sends him away. They are open until 7. So, they go to the hospital, I arrive ther and the caregiver is relieved and we wait for another 3 hours...the doc writes a prescription for my dad. I ask what about the IV...why he was sent to the hospital? She said he did not have a fever and there was no need for anything other than the prescription, unless he develops a fever. I regaled the story given to us, and the ER doc said that was their standard MO. So....one bill, that has not yet arrived is for the urgent care facility, and another bill is for the emergency room visit...which was not really required....if the urgent care doc would have just taken the 15 minutes to look at my dad and write the prescription. You ought to be ashamed of the way you treat people. Fail.

My first and last experience with Sunrise Urgent Care. I…read morearrived at the Sunrise Urgent Care on Hugh Howell at ​6:16 PM. I researched their hours and ​found that they closed at 7:00 PM. Just before getting out of my vehicle all​ of the window lights went out and I went to the door and it was locked. I knocked on the door and an employee came to the door and stated "we are closed,​" ​and I said "your sign says you close at 7:00 PM and it also states that online. She informed me that they take our last patient at 6:15. As I stood there talking to her with a ​barely controllable wheezing cough in the cold and rain, she continued to keep me at bay outside. She asked me what's going on, I told her I thought I had a cold, but I haven't been able to shake it, I have a nagging, cough and I am often​ short of breath. As I stood outside in the cold and rain while she continued stood in the doorway, she stated that another urgent care facility was about a mile or two up the road and it closes at 8. She went inside and closed the door, leaving me outside and came back with an address. The other location turned out to be almost seven miles down the road. I live in Smoke Rise and the Urgent Care office she sent me to was almost 10 miles from my home with an hour wait. After being diagnosed with bronchitis, I then went to my Kroger pharmacy on Rockbridge Rd. and waited for my prescription. I did not get home until close to 9PM. I found the employee at Sunrise to be rude, not helpful and inconsiderate given that I was ill and seeking assistance. I will not refer or recommend them to anyone who is in need of medical attention.

Miss Stacy was very helpful and professional. I was helped with great customer service and was…read moresatisfied.

The care I got was great, fast efficient and clean. Great experience overall mynew place to keep…read moremy health in order since I'm new to the area.the office was clean and I felt comfortable as soon as I walked in.i was treated for inflammation in my foot and was given the type of care that was personal and made me feel like the Dr cared.. thank you.

"I wish I'd met you sooner!" That's what I thought after my first appointment with Dr Sinkoe. I…read morewas referred by Dr H Schuck at the UC @ Peachtree after doing some real damage to my foot. I had a previous experience with a podiatrist, about 10 years ago, that haunts me to this day and I tried to avoid going. I needed the follow-up to make sure I didn't do any further damage. The office is quaint with a friendly staff. Dr Sinkoe has a great bedside manner, is thorough, and informative. He alleviated anxiety by discussing treatment options and exercise. I highly recommend him.

I've gone to Dr. Sinkoe for years with great results. Unfortunately he has retired and I have to…read morefind a new podiatrist.

Disappointed Conversation with your receptionist yesterday around 4:30 PM Feb 24th 2026. I hope you…read morecan look into this individual. Over the call, this receptionist gaslit me for not knowing some terminologies and belittled me by asking how many years that I have been working that I don't even know the terminology. It is extremely unsettling and unprofessional. I was hurrying to find out what she was asking for by validating the spelling so I can correctly get back to her, but she was gaslighting me for not knowing it and Condescendingly accuse me of not knowing. This is not what a urgent care professional should behave. This is also extremely sad to see our urgent care system would hire anyone like that. I would like your supervisor to perform an investigation and provide me a response.

They sell your information to a company in India (at a call center the lady said) and say they are…read morewith SnapCare calling on behalf of Dr. Walker. They harass you with phone calls even when told to remove your information. They have called other family members who have been to this location. They now have all your information which we did not agree to have shared!!! Who knows who has the information now. So frustrating!!!!!!

Warm and invited was how I felt when I met Dr. Sheed. Thoughtful and considerate and a good…read morelistener. My care was excellent and she even helped me with my cold. We had a brief but precise conversation about my health and my future care. Dr. Sheed promptly instructed her staff to assist me as well as herself with finding a more suitable pharmacy. WooHoo. Thank you Dr. Sheed and Maria for all your assistance. To be continued. ;-)

Dr. Patel is seriously the best! This is my second time seeing him and both times he's made me feel…read moreso heard and cared for. He always listens, gets right to the bottom of what's going on, and fixes the problem super quickly. I really appreciate how easy he makes the whole process. Highly recommend if you're looking for a doctor who actually listens and helps right away!

We've had to bring my mother here twice over the past 3 months for respiratory illnesses. I…read morepersonally wasn't too familiar with the "Urgent Care" process but was pleasantly surprised by the professionalism, and politeness of the staff. On both occasions, the whole ordeal of triage, swabs/testing, X-rays, doctor consultation and prescriptions took slightly less than 3 hours. Which might seem long to some people but we also spent 9 hours in the ER of a major hospital on Christmas Eve and never got seen! So this place gets my vote. Also there is free parking out front and you're not navigating a massive and costly parking deck while sick. I really can't think of any negatives, they didn't even bombard us (or anyone for that matter) with paperwork. TLDR: This place is a godsend when you're in a pinch. Dr. Sydney was outstanding.

The staff is very knowledgeable and professional. I was not into Piedmont Hospital at all, after my…read morestay at their hospital in Cartersville. This Urgent Care is clean, they listen to understand and not listen to reply. They are very thorough. Shontae I love her personality and the lady at the desk IDK her name but she was professional and explained the entire insurance process to us over the phone and had me ready when I got in. Wasn't no sitting in the waiting room for hours, I was in WR for less than 10 minutes and they had me in a room. I definitely recommend THIS LOCATION. 2520 N DECATUR RD, DECATUR, GA.

I called to get an appointment with them since I had been sick with sore throat coughing headache…read moreetc.... they did a TeleMed conference with me with a Doctor Who just kept on insisting that I probably have the coronavirus, I was just tested the day before and it was negative. But he made me come in to get tested anyway even though I had mentioned I'm pretty sure that's not what it is. When I made the appointment with them they told me that they wanted to do another Coronavirus test and I informed them that I had just had one the day before that came back negative. They insisted that I have another test and to drive in the back and someone could come out to swab my nasal cavity and do a rapid test.. In the back there was potholes, the place looked like the back of any crap hole that you might see anywhere, no signs, cones, no cameras etc. did not feel safe... actually thought I was in the wrong place so called and they said oh no, you're in the right place. Glad there were no car Jackers nearby. Anyway, the rapid test came back negative so they insisted that I take another test that they could send off for results, yeah another drive behind the business looking at dumpsters and homeless people, no offense. I told them that what if this is not what is wrong can you just see me and help me relieve my symptoms. I had to insist on a strep test which they finally agreed to. Even though the lady that swabbed me was very nice, as well as the one who took my nasal sample, she did not do an effective swab, when you swab for strep throat you swab the throat and the side, not run the swab back-and-forth over the top of the tongue which made me gag... and I did not have strep. The doctor did prescribe me two pills, but nobody came out to tell me what they were for, what the side effects were etc.... I just wanted to tell them I do not have a goddamn coronavirus! Unfortunately, they only came up with a pre-diagnosis which they thought was coronavirus and was not! But they would not let it go ...it's almost as if they wanted it to be that. I have an idea, since I passed the rapid test, why don't I just come in and get a real exam! I did pay for an office visit and never stepped foot in the damn place! I will not go there again, they might have some great reviews from people that felt better after they left there, but I felt like they were just trying to take my insurance companies money by offering test after test after test. What a disappointing visit! Not everybody that is sick has Covid!!!!!! It was literally like the McDonald's of urgent care, without the hot fries. UPDATE.... After I complained to the front office, the owner of the business contacted me and have me call one of the employees there named Dr. Romeo... Now HE was a pleasure to speak to... he acknowledged my concerns, and he listened to what I had to say. I think he was also very disappointed in my perception of the place, and the care that I received\didn't receive. He was not belittling, or patronizing, he seem to take to heart what I have to say about my perception. He also stated that they would work on the back to be more accommodating to the new testing "era". In addition, after hearing of all my symptoms and why they had to go through he was surprised that I had to go through it! Final thoughts said, he finally got me the antibiotic that I needed after reevaluating, and I felt he was very genuine. Mistakes happen, we can call them learning opportunities, and hopefully urgent care at Druid Hills learn something from this.

My experience at this place was disappointing; I went in for stomach pain, inflammation, and other…read moresymptoms, but they only prescribed Pepcid, and I wasted the money I paid for the consultation. That same day, I went to another place where they diagnosed my condition and started me on treatment in less than an hour.

Dr Marie Walker is the best doctor. I love it because she takes walk ins every day up to 4pm in…read morecase you need a great doctor. She's the one

From the owner: Northlake Urgent Care in Tucker, Georgia, is a premier urgent care facility led by Maria Walker,…read moreMD. Staff at the facility have over 30 years of experience. Northlake Urgent Care is highly rated and offers affordable, quality, and reliable medical services to patients of all ages. Urgent care specialists accept walk-in appointments for added patient convenience. The team of urgent care, internal medicine, and family practice experts take a conservative, integrative approach to care. Patients suffering from colds, the flu, other illnesses, infections, injuries, and disease symptoms can turn to Northlake Urgent Care without waiting in long lines.  Providers screen, diagnose, and treat lacerations, respiratory infections, sprains, urinary tract infections (UTIs), and numerous other issues. They also make arrangements for any aftercare needs. Northlake Urgent Care offers on-site X-rays, urine tests, rapid flu and strep tests, blood tests, and other diagnostic screening procedures. Patients seeking STD testing, wound care, injury and disease treatment, or sports, work, or immigration physicals can go to Northlake Urgent Care for immediate, quality care in a friendly environment. The highly trained physicians, medical technicians, and other clinicians maintain their advanced credentials to stay up to date with the latest advances in internal medicine and urgent care. They look forward to meeting patients' needs in a warm, welcoming atmosphere.

I'm pretty shocked at the low reviews. I found the staff at Piedmont to be efficient and caring…read more Details below! Parking - Free and adequate LOBBY Free wi-fi. Insufficient seating for the million clients coming in and out but we waited in the car. 80's - 90's soft rock plays in the background. It's a clean environment where everyone wears masks. Which is great cause some were there for covid tests and others had preexisting conditions. REGISTRATION/COST Registration available online and via phone but I used paper and a pen. $40 copay with United insurance. SERVICE Slow. We were given a 1 hour wait but it was packed! Actual wait was about 1.5 hours but worth it. Nurse practitioner Tiffani was warm & personable. Dr. Marissa Shaw was compassionate and effective. It was a quick visit but Dr. Shaw gave good advice, treatment, follow up paperwork, referrals and a prescription. Honestly it felt more like a PCP visit than urgent care! Only negatives were the wait time and the fact that Walgreens had no record of the prescription. VERDICT I highly recommend Piedmont Urgent Care and particularly Tiffani and Dr. Shaw.

Bad experience, lack of communication or respect ! Dissapointed with Dr. Ebony…read more. Also appointments made without your consent or knowledge