I've lived at Verdant at Green Valley in Fairfield long enough to expect basic professionalism and…read morecommunication, and unfortunately, this experience fell far short of that. On Wednesday, I was contacted around 1:30 PM and told there was a reported odor and a concern that something may be dead in the wall. I permitted maintenance to enter my unit and informed them that my partner was present, so they should knock for access. Maintenance entered my unit later that afternoon, cut a hole in the wall, and left -- without any follow-up communication to me. I received no explanation, no status update, and no information about what was found or what would happen next. The following day, after I reached out asking why I had not been informed, I was told that maintenance had updated the office at 5 PM the same day. However, that information was never communicated to me. The issue was not timing -- it was the complete lack of communication. I later learned (only after continued follow-up and going into the office myself) that a dead animal had been found inside my wall, and a trap had been placed. This information should have been shared immediately, as it is clearly a health and habitability concern. What was most frustrating was being told that communication would not always be timely due to other units, and feeling as though I was being dismissed rather than supported. It should not take repeated emails, in-person visits, and escalation just to receive basic information about work done inside my home. I appreciate the maintenance staff member who eventually explained the situation, but overall, management's handling of this situation -- particularly the lack of transparency and urgency -- was disappointing. I strongly encourage management to improve communication with residents, especially when maintenance involves health or safety issues.

Posting an update because this issue is still unresolved since November…read more When I moved in, there was clear confusion around parking. Staff themselves were unsure when explaining where to park, and I was never given a proper parking walkthrough, diagram, or clear stall identification during my first days as a resident. My car was then towed without warning or any attempt to contact me, even though I had just moved in. I was told by staff that I would be reimbursed, but that never happened. The office manager never called me back despite saying she would. I only received a response after repeatedly emailing, and it was the same denial based on a supposed recorded call -- which I still have not been provided a transcript or copy of. Management has since stated they now give parking walkthroughs during tours to avoid this issue, which only confirms the lack of clarity at move-in. Unfortunately, I am still out of my money. Get everything in writing and make sure parking is clearly explained before moving in.

95687 ** The worst…read morecomplex by far** I cannot stress enough how terrible my experience at Sandpiper Village was. From the moment I moved in, everything about this place was a disaster. After coming back from an overseas assignment, I was given an apartment that was absolutely filthy. There were spiders and cobwebs in every corner, pet hair everywhere--embedded in the carpet, the dryer, the refrigerator drawers, and even coming out of the air vent. & I've never owned a pet, so this was especially disturbing. It was clear no one bothered to clean between tenants. The bathtub was so cracked and disgusting that I requested it be replaced. The office staff, promised someone would come out to measure it, but 10 months went by without any follow-up, and the bathtub was never replaced. Danielle was completely unprofessional and careless when she disclosed my apartment number to a random man touring the complex, telling me she thought "we'd be cute together." This led to months of discomfort and anxiety to even come home. When it came time to move out, the entire process was infuriating. My forwarding address "got lost," and I received zero communication from the office. They tried to charge me full rent for the month, even though the prorated rent had already been calculated, they failed to update the portal to reflect the right amount so I couldn't pay on time, and then had the audacity to put a "failure to pay rent" notice on my door. Rosie, the manager, over-promises and underdelivers, consistently failing to take responsibility for the simplest of tasks. Both Danielle and Rosie were careless, unprofessional, and incredibly frustrating to deal with. They have poor listening skills, don't follow through on commitments, and honestly seem to care more about avoiding their responsibility than actually helping residents. As for the auto-generated and insincere "apology"--I have no desire to reach out to anyone on this team. I would not recommend Sandpiper Village to anyone, especially military members, who deserve much better. The only positive aspect of this complex is the maintenance team, who were consistently pleasant and kept their word. Unfortunately, the poor management and overall lack of professionalism outweigh any positives here. This place is overpriced for the terrible service and quality of living it offers. Do yourself a favor and find somewhere else to live!

These apartments were promising but they have not delivered. Don't feel comfortable taking the…read moretrash out alone due to the constant wave of non-resident/homeless rooting in the dumpsters or even being IN the dumpsters. Packages disappear regularly, and very quickly, so I have to have them delivered to a friends house. At night there is constant loud noise and strong smells of weed and cigarette smoke that comes in the apartment. Management is not helpful in my experience and we feel like there has been retaliation from management when we have complained. The most recent reasons for feeling anxious about living here is coming out of my apartment to go to work and seeing cars that have had all 4 tires stolen at night. This can be verified with pictures on the local community groups on social media. I wish I was joking. We are definitely looking to move soon.

Excellent complex, beautiful setting, friendly staff, wonderful senior property manager.read more

Scheduled a self guided tour, but it was super confusing. I went into the office and the team was…read morestanding around chitchatting for a good 10 mins. They did not acknowledge me until I finally interrupted. Even then, they weren't very helpful. Terrible experience. That pretty much killed it for me. I can't stand poor customer service. I liked the one-bedroom apartment with the wrap around balcony. Other than that, it's a pretty ugly complex. Tiny dog park. Weird location. Low vibrations. There's much nicer complexes around at the same price.

Where do I begin? If you are looking for premium apartments, a friendly management team, an awesome…read morecommunity, and great location... Sterling Heights takes the cake! If you think it's a little pricey, then welcome to the Bay!! I GUARANTEE that the property, staff, and amenities make it worthwhile to rent here! The pool/spa is always clean and heated. The property is well maintained. The gym has just been renovated. It is a very safe and ideal spot. Did I mention they are extremely pet friendly!?!? I am so glad I was able to rent a 1 bedroom and 1 bathroom from Sterling Heights for the year of 2018. Sadly, my time with Sterling Heights is coming to an end. If I could, I would pack up Sterling Heights and bring them with me so I could live there FOREVER. Big shout out to Ashley, Jesus, and Javier for always welcoming me with a smile and taking care of business when issues would arise. I will truly miss Sterling Heights and will never forget the time I spent there! THANK YOU Follow Up!! There was some complications that came up when it came to receiving my security deposit due to my address changing. After a few emails Ashley had my check in the mail. Their sense of urgency combined with great customer service makes one awesome management team and one great place to live! Thank you Ashley and team.

Nice Apts but right adjacent to Highway 780 and all the accompanying toxic fumes not to mention the…read moreNOISE POLUTION. Club Pacifica is way nicer with mature landscaping. That said, more complete ADA compliance is much needed to welcome all ability levels including differently able and disabled residents.

The whole complex is so inviting, clean, and feels like home! The staff are all so kind, great with…read morecommunication, host fun community bonding events, and do a great job at maintaining a lovely environment 10/10 recommend

I've lived at the Arbors since 2018 and it's been nothing short of perfect (I'm not exaggerating)…read more I'm writing this review not because the other reviews did not do it justice, but because I didn't realize how great this apartment is compared to other apartments in the Davis area reviewed on Yelp. There is no wonder why people literally wait 12 hours to reserve an apartment in-person on lease day. Pros: -The management is professional and responds quickly to maintenance requests. -The apartment complex is clean and the apartment itself is spacious. You really get what you pay for. -Laundry facilities, pool area, fitness room, and clubhouse are all great and clean. -There's enough car and bike parking. You get one permit for each bedroom. -Sacramento Elite guards the complex at night -Located right next to bus lines -Located right next to In N Out Cons: (honestly these are not even the worst problems you could have with an apartment) -You can hear noise from neighbors walking outside and upstairs -The train constantly blows the horn as it passes (but you get used to it) -Bikes get stolen constantly (this happens everywhere in Davis) -There is a large homeless and drug addict population near the train tracks and In N Out (like you literally can see them shoot drugs)

Based on my interactions over the phone and through their website, Harbor Breeze Apartment Homes…read morehas given me positive experiences so far. Their website was super easy to use and when I called the manager I talked to, Heather, was happy to answer all of my questions- not to mention rent is a good price and they are pet friendly too!

This company is super responsive as of late, I am noticing good changes happening! They made it…read moresuper easy to communicate with them while I was contemplating moving cross country. This is definitely a great area to rent and a great company to rent from!

The best apartment complex in Fairfield - hands down!…read more My husband and I lived at Nova for two years (May 2023 - June 2025), and after touring many other options in the area, nothing came close to what Nova offers. The apartments are beautiful, brand new, and truly feel like luxury, with high-quality appliances and thoughtful finishes. The amenities are incredible: a stylish clubhouse, movie room, gaming room, spacious gym with a separate yoga studio, coffee machine, large pool with hot tub, a dog park, and plenty of grassy areas perfect for walking your pup (which you should definitely do, lol). We always felt safe living here. The gate was consistently closed and secure, and we never had any issues safety-wise. They also have security on-site at night, which gave us extra peace of mind. The only small issue we had at the beginning was with parking during peak times and weekends, especially if you don't have a garage or an assigned carport. But once we decided to pay the $50/month for an assigned spot, it was smooth sailing. The leasing office also does a great job managing the parking situation. Speaking of the leasing office: La Shaunda is amazing! She's always friendly, helpful, and truly goes above and beyond to manage the entire property. The maintenance team is also top-notch. When our fridge stopped working, they responded immediately and took care of it right away. That said, the pricing is definitely on the higher side compared to other apartments in Fairfield, especially if you're looking for a larger unit. But if it's within your budget, you absolutely get what you pay for, a clean, modern, luxury-feeling place to call home. We genuinely loved living here. It was bittersweet saying goodbye. The community is welcoming, the neighbors are great, and we made lasting friendships during our time. I highly recommend Nova to anyone looking for a high-quality, safe, and beautiful place to live in Fairfield. Also do not hesitate to ask me any questions!

The carpets in building three are super disgusting and I couldn't tell you the last time they were…read morecleaned. They used to keep up with the carpets in the hallway regularly, but the place is really gone downhill on that. I recently got my apartment carpet clean, which was an additional fee from an outside source that they use here the guy let me know they gave him the estimates a while back, but they still have not planned a day for them to clean the carpet. It's been months.

Giving the complex 5 stars because Matt, the new maintenance tech is amazing! We are really sad to…read morehave lost him at our complex and the residents here should be so lucky to have him. He is reliable, friendly and professional at his work. Most importantly he truly cares about the residents at the complex, and goes the extra mile for them!

The apartments have roaches. My family moved to a different unit and that unit has roaches too…read more The management team seems unwilling or unable to resolve the issue. What a disgrace.

Good option if you have a plan to purchase in 2-5 years...Just save your money and purchase a home!…read moreToo many people renting now and expecting not to hear a sound! you will hear noise-the place isn't soundproof! You will see people enjoying themselves at the pool and hot tub, not everyone that gathers is going to cause a riot! Management can work on the way they speak to people. Yes, I've encountered some very rude interactions with the staff in the office. I mean calling my cell phone with an attitude, but I never know what the person is going through, so I just take a deep breath and move on with my day, but I must remember, I experience rudeness when I go through the drive through at McDonalds-I take my order and keep it moving and leave that energy behind me... the location of the place is Great! Most of the neighbors are Great, I've encountered two insane tenants literally saying they heard noise "All night" because of two kids, and I'm like no, you heard noise for about 10 minutes, because of a kid playing ball in the house, but when told not to bounce the ball he went outside, and believe it or not she complained about that, then another residence accused my kid of stealing from his, when I asked him if he saw my kid taking it he replied "NO,' but I know it was him" ( I slapped him in my head) . I was relaxing in the pool with my glasses on one day, eyes were shut and he was speaking to me and I didn't hear him, because I was zoned out, he literally walked over to me and yelled "Hey do you hear me" I'm like "What in the crazy"... and every interaction after that was him being rude and obnoxious,- Mind you the neighbor beneath me said I was smoking POT and was barbecuing until 2am.. Totally false, I BBQ'd until 10:00pm exactly , No one smokes WEED in my house! it's me, my brother, who is barely there because he works TWO JOBS, AND MY MOM WHO IS 85, .... this female tenant recently came to my door and I mean banged on the door so hard my two poodles started behaving like Rockweiler's ready to go on attack mode! When I opened the door, her eyes were wired, and she was screaming at me to the top of her voice, it was 3pm and My family and I were cooking Sunday dinner. However, I have realized I need to purchase a home, not because I'm loud, but because some tenants expect, because they don't have a social life, or children, and no one comes to visit them, that everyone should tip toe around their lifestyles!! , so sorry but the community of parents, and children that live in this building are great! There are even Grandparents that come to sit with their grandchildren until the parents are done with work, and walk around the building spreading good vibes, u just gotta ignore the other stuff, I say the good outweighs the bad. oh the Homeless people that go dumpster diving is scary!! Throw your trash away in the morning, because if you wait until it becomes dark, you might go into cardiac arrest, because someone might just pop up out the dumpster holding a card board box, and bag full of empty plastic water bottles.

Dont move here…read more Stacy is very rude, disrespectful and unprofessional. I have no idea how she can still hold her job. The units are very and there is a nasty smell coming from the kitchen sink that deters you from cooking a meal. Appliances are ridiculously old and they are basically falling apart. The jacuzzi is almost always under repair as well as the pool. There are always homeless around the apartment complex digging for water bottles in the trash rooms. It is scary going outside when it is dark. Going to the stores around is dangerous, there are many gangsters around the area which is scary. They took 4 months to review my ESSA for my kitten and even though I submitted the form they kept charging me for pet rent and when they did finally approve never refunded me a penny. They are money hungry here. Please stay away from this place. It is awful

This apartment complex is completely unsafe. Do not move here. They're money hungry individuals who…read moredon't back their visually appealing complex with quality. I haven't lived here even a year yet and I have experienced many concerning issues. 1. Rodents- I have seen rodents on several occasions throughout the complex, on my patio and in my apartment. For a complex to expect rent of 2300 a month, this absolutely should not be an issue. 2. Unhoused Individuals- This complex is supposed to be secure and safe-it is gated! However I have seen unhoused individuals in the trash area several times. They supposedly have 24 hour security but they are not doing a good job in the slightest. One day I opened my window to see an unhoused person set up camp right outside my window! The property's reply? If it's on the street side of the apartment, it's not their problem! Are you serious? 3. I have experienced not one but two attempted break ins. The complex did not care. Again, where is security? One person who tried to break in was a neighbor who lives close. The property said they would talk to him and it was probably an accident. There was never any follow up after I complained. Will be uploading the video of the attempted break in soon. 4. Pedophiles- I as a single mother was mortified to find out that two pedophiles live in the complex! They have not informed anyone about this from my knowledge. There are children who freely roam and play around here because they believe this is a safe environment. However it is not- It is on Meghan's law which is public information. I was able to identify the second person who tried to break in but I still wonder about the first and fear it may have been one of these individuals.

I live here still I've been living here for four years for the last past year. I've been having a…read moremouse problem. The whole apartment is infested with rodents and rent is way too high !!! I've been going back-and-forth with the apartments and all they say is they're gonna send out pest control that still hasn't got resolved because it's the whole apartment complex definitely a lawsuit on their hands !!!