Jason was wonderful, kind, informative and genuine, despite a little company computer glitch. He picked up my bag. He drove excellent. His music was perfect! He offered his guests water and the Sprinter was clean. Thank you Jason for getting us to the airport on time, despite the freight train! read more

Great ride, very smooth, very comfy van. Only about 5 others in a large 12+ person van. The driver was amazing!!! Erin was AMAZING and pointed out several things about the area and gave helpful tips to newcomers like me! She also answered questions. I thoroughly enjoyed the ride and the company. She could not have been nicer or more professional!! read more

I like to use my travel time to work so Peak I's wifi is terrific! However, with our last trip between Breck and Denver, our driver, Roman, took on the role of tour guide. I would have been okay with a few friendly facts but he persisted the entire trip---okay, he took a 10-15 minute break after Georgetown. Some passengers seemed interested but most did not respond to his jokes and questions. I couldn't figure out how to tactfully ask him for a quiet ride and he didn't ask. Nice guy but too talky, almost a performance. read more

Longer line then I'm used toooo! Another family had to wait a while (2hrs). Some confusion getting in the right van ! Line always alittle long and outside in the cold between dangerous roads ! read more

Epic Fail. After being reassured the driver would be here in 15 minutes, the driver FAILED to pick us up. Full details - van was running about 1 hour late. We continued to call for status updates because they failed to call us with any news. We were finally assured they could see the driver on GPS and he would be at our place in 15 minutes. 30 minutes later, we called them back and learned the driver FORGOT us...100% completely forgot us and just kept driving to DIA. Had we not called, who knows how long we would have waited. Net result was they picked us up 2 hours late, everyone missed their flight and had to spend an extra $800 to get home the same day. read more

Update: 1.5 HOURS LATE, ALMOST MISSED FLIGHT and most of the other passengers definitely missed their flights. Only reason we made ours is bc we are premier flyers with TSA pre-check. We still had to run and they closed the doors behinds us. Bottom line: pick up time confirmed via text from the company last night at 930pm for a pick up at 0850am; we finally were picked up at 1020 (90 minutes late). Got to the airport at 1pm, and our flight was at 2pm. No communication from the company except when I called Marcus' personal cell phone after 4 of their numbers didn't work. I'm giving this a 1 star bc that's the only option. Also, our pick up from the airport to Breckenridge went smoothly, so if only based on that trip would prob give it 3 stars. BUT, I've been sitting at my lodge for the last HOUR + waiting for a shuttle pick up with NO CONTACT except what I initiated it. The 4 phone numbers provided all went straight to an automated message that said, "this phone number is unallocated." I finally reached someone by doing the live chat via their website where I was told by Lauren that Mike is no longer our driver but instead Abby is and we were next on her list so it would be another 15 minutes. That was over 30 mins ago. Marcus was nice enough to call using his personal cell because he said he tried to use the work phone but said the work phone couldn't reach my cell phone. He also told me 30mins ago that it would be only 15 mins out. I just called again and he listed three other stops that 'Abby' must make before coming to get us. I get the weather is bad (snowing right now), but the lack of communication, then blatantly wrong information (I.e. Lying) makes me want to rate this service negative stars. With the bad weather in mind, the fact that we may now only get to the airport 1.5 hours before our flight really makes me irate. The other thing is they had no problem contacting us via text last night to confirm our pick up time was 0850am, but now nothing; no updates with a new time. The paperwork did say the time change could be up to 45 mins earlier or later but we would receive a notification via text or a phone call and nothing. There was one more pick up and the guy who was picked up also was picked up 90 minutes late. He also spoke with management who said they would do nothing to help any passengers who missed their flights; no reimbursement for the delayed shuttle service and definitely no help with costs to change flight. I am usually only a positive reviewer but this experience was the worst travel experience I've had in 10 years. The only thing that tops it is traveling in Brazil and our flights got switched to the other airport on the other side of the city. But even then the taxi driver drove his butt off to get us to the airport. 'Meghan,' the new name of the driver when she picked us up, felt no sense of urgency and I think drive slower than the speed limit. She was quite friendly, chatting the whole time upfront but not trying to get us to the airport even though all of us voiced that we would be missing our flights very vocally. If we had been told the shuttle would be 1.5 hours late, we could have planned to get something to eat on the shuttle because we completely missed lunch which we planned to do at the airport bc we were supposed to get to the airport 3 hours before we took off. No communication was the worst of it and the driver had no reason nor did Marcus or Lauren. Now, knowing what I know, we would have found a different company who would actually pick us up on time and demanded a refund. Don't use this company. read more

I had negative experience with one of their drivers that was extremely unprofessional Their vehicles are more comfortable than CME, but they are less organized Have to give them bad review due to the driver read more

I can't really speak to my experience using Peak 1 Express as I never was able to ride the shuttle. I was suppose to take a shuttle from DIA to Breck Transit Center at 9:30 pm. My flight ended up being delayed 2 hours and I called to see if I could get on a later shuttle. The dispatcher explained that all the shuttles were being used for private transfers and therefore there was no 11 pm shuttle the day I arrived at DIA. I arranged another way to get to Breck. I called a few days later to get a refund for the shuttle. A manager told me that I should have taken a shuttle the next day (which would have meant sleeping at the airport and missed a day of skiing) which was never presented as an option when I spoke with the dispatcher. He then told me they have a 24 hour cancellation policy because of course my airline notified me 24 hours in advanced that my flight would be delayed. As a company that works directly with the airport, I feel Peak 1 Express should be more accommodating to the expected flight delays. My experience with Peak 1 Express was awful and I would suggest looking into other companies with better customer service and policies. read more

Horrible service, I will never use them again. Anyone reading this the best shuttle service is Colorado Mountain Express. First of all I made a reservation and they said yeah the driver will be there in 20 min and I would get a text. That never happened and when a shuttle showed I asked the driver if the shuttle was going to keystone he said no. He then left and I called the shuttle service and they I missed the shuttle, I said no the shuttle driver said he was not going to keystone. I asked to talk to a manager and I was told I would get a call in a half hour never happened. They are a horrible shuttle company. I will recommend Colorado Mountain Express they are very professional and the best shuttle company in the Keystone, and Breckenridge. read more

Great service and a very nice vehicle. I received updates On departure schedules. Free wifi on the ride. Jason did a great job.

Just did a round trip with Peak 1 this past weekend DIA to/from Vail. Originally, we had to cancel 2 reservations in our party, and the support person was super responsive and helpful in doing so. I did some research on other shuttle companies, and Peak 1 was the least expensive option. Our drivers arrived right on time for both trips. They were courteous and helpful with luggage. The van was clean, had flawless Wi-Fi and stocked bottled water. Our return drive was in the middle of whiteout/windy snowstorm conditions through the mountains. These would have been treacherous driving conditions if we'd rented a car. Instead, our driver Kevin navigated the snow with confidence and safety. I'm definitely glad we took a shared shuttle with Peak 1 for our trip. read more

Horrible. Forget to pick is up after we had already reserved and paid. We Called over and over and they kept lying about coming to get us. It was a disaster. We had to hire another company to get to Denver and missed our flight. They never cared and just kept lying. Worst company ever. read more

I see many good reviews. I only wish I could report a similar experience. I used Peak 1 Express to get my family from Avon to the Denver airport on New Year's Day. They were an entire hour late picking us up which resulted in a VERY stressful ride to the airport. After they picked us up, they still had four more pickup stops. I checked online, and I could see that our airline was completely sold out for their flights to our destination for the next two days. We did make our flight but just barely. Had we missed it, it's likely we would have been stuck in Denver for a few days. Because it was so stressful, I just can't see myself using them again. read more

Switched the time of my departure at the last minute... messed up my plans... pretty unprofessional

After looking at all the various shuttle options, I settled on Peak 1 Express as it seemed to be the cheapest option. I am glad that I did! The trip was painless. The shuttle drivers were friendly and helpful. The ride was quick and comfortable. I would choose this shuttle company again in a heartbeat as I was extremely pleased with the comfort, ease of use, and value. read more

Peak 1 arrived exactly on time. Jason was my driver and he was polite, friendly, and also very knowledgeable. I felt safe the entire drive even as we hit some traffic and a little rain. The shuttle appeared new and well maintained. Jason offered water and advised of the Wifi on-board. Would definitely book with Peak 1 Express again. One other thing I wanted to be sure to mention, after making my booking, I realized that my pickup location was different from what I originally advised due to a different main properly address vs my actual condo that was 2 miles away. The customer service agent was very polite when I called and seemed more than happy to update my reservation. read more

This has to one of the worst run operations I've ever experienced. Apparently somebody called in sick and our driver was late for my 5:30 pickup and struggled to find addresses afterwards. He and dispatch couldn't get their act together, we continued to work with poor directions, and the main office was completely incompetent, Their ONE JOB is to pick up passengers and deliver them to the airport and they failed miserably at that and multiple passengers missed flights. Use Colorado Mountain Express instead. read more

After my appointment was made (on Jan 1st / huge holiday) I called to change the pick up time because I thought it was too late. Twice the person assured me it was enough time. On the day of pick up, Our van was 35 minutes late picking up from the Vail transportation center, then we got stuck right behind a wreck that we would have avoided. Our driver did not give us a reason he was late, and the only person who was picked up before us said he was also 30 min late for her pick up. It was not snowing in vail at that time nor was there any traffic around that area- and the driver said it was his first round that day.. because of the wreck (we could have avoided if picked up on time) there was heavy traffic and Almost everyone on the van missed their flights at DIA. Everyone's flights were at 7-7:30, and we got to the airport at 7... if we were picked up when scheduled we 100% would have made our flights. I called customer service to see what their policy was since I had to book a new flight and got in extremely late, he just said tHey do not cover any new flights, nor would he cover just the one way ride with their shuttle. He also said they cannot guarantee the exact pick up time. This makes NO SENSE as this is their job and it is exactly what they do.... during the time we were waiting for our van, five EPIC vans passed through the Vail transportation center. I recommend using EPIC or another service who can hopefully be more reliable. read more

Awesome experience what great drivers! On time, clean, rates are wonderful, what more could I want. A+ on all fronts.

The booking process was easy, but the delivery of service was absolutely terrible. When I called to book a same-day shuttle, I was offered to book one with pickup time at 1:15pm, and estimated arrival time at the Denver airport at 4:30pm) - great! BUT the shuttle did not arrive at my pickup location until 2:40pm. Nearly 1.5hrs late. I called at 1:30pm and was assured the shuttle is on its way and I'll be getting picked up soon and I will be at the airport around 4:30pm. Still waiting, I called at 2pm to see what's going on and was told more precisely that I'll be picked up closer to 2:20pm. Then finally at 2:20pm the driver himself called me and gave me the only accurate piece of info of the day: that he'll be there to pick me up at 2:40pm - and he was. Except when I got on, he said estimated arrival time at the airport is 6pm instead of 4:30pm. I think the representative should not have offered me a spot on the 1:15pm shuttle, when it was clearly predictable that it will take the driver way longer to pick everyone up. It's ridiculous to have to wait almost 1.5hrs for a scheduled shuttle. The situation could have been easily avoided if the company adjusted schedules accordingly to the weather and driving conditions (which were known since the morning if not earlier). They did not estimate arrival times realistically at all. I was happy with the driver, Sean (Shawn?), because he took some back roads and got us to the airport at 5:25pm (thank goodness!), but several passengers lost their flights and I myself barely made it to the gate exactly 10min before my scheduled departure. Not worth the stress. The travel could have been managed by the company much, much better. Lots of room for improvement. They have better prices than their competitors, but it's not worth the hassle. read more

Overall it was an okay experience, loved our way up and hated our way down! I would love to give Gregg our driver up to Breck a shout out though, he was awesome! 3-1-2015 4:15 pick up at Beaver Run- driver Rick was really rude, didn't introduce himself didn't turn wifi on while our driver on our way up to the mountains Gregg was so nice and friendly, offered us water,turned wifi on and kept us updated on the schedule. Rick got lost and had to turn around a few times, his attitude was bad, we asked him a question and he didn't even answer. He wouldn't allow my husband who gets car sick sit up front. He kept complaining about the pick up schedule, slamming his clip board and shutting the doors extremely hard. Another thing is that our flight got push forward Greig told us that we could call the night before and get a private shuttle and we called the night before and a girl told us they don't do that which clearly they showed online that they do. We wanted to add $100 and get a private one so we would make our flight but didn't know how to do such a change online so we ended up going with our original ride share. read more

I booked these guys for round trip transport between the Denver airport and Vail over a long weekend. On the way to Vail, they weren't too bad - only about 20 minutes late leaving the airport because they couldn't find one passenger. On the return - total fail. I provided them with my flight information and took the shuttle they recommended when I booked my reservation..... and 40 miles from the airport I was on the phone w/ United changing my travel plans because it was apparent that we weren't going to make my flight. If the issue had been unexpected weather or traffic, I would just chalk it up to 'stuff happens'. The problem is that the organization and dysfunction of the driver and dispatch are 100% the reason I missed my flight. The driver was 10 minutes late picking me up in Lions Head. On the way to the transport center, dispatch asked him to go back to Lions Head for another passenger - he didn't and instead argued that his van was already full. Then when it turned out he was wrong we went back to Lions Head. After that we went back to the transportation center to pick up more passengers. In between all of this needless back and forth, there was a lot of time spent standing around because the driver lost track of passengers or took an eternity to type the addresses of other pickups into his phone (hint - voice entry works well). Probably 40 minutes after our scheduled departure from the transport center, we finally hit the highway. I was fortunate that there was another flight scheduled for 2 1/2 hours later that I was able to book. Of course, the later flight ended up being delayed a few hours so I got home many hours later that scheduled. The good: the vans were pretty new and appeared to be in very good shape. And other than occasionally fussing with his phone, the driver seemed to drive in a fairly safe manner. They do get solid marks for safety from my limited experience. The bad: uhmmm, well they basically failed to do what I paid them to do which was to get me to the airport with enough time to catch my flight. And then the after ride survey that they supposedly send all customers never hit my inbox. I wonder if the other people from my van who also missed flights got survey's also. read more

Love the service!! They actually drop you off at your location... No transit station or anything straight at your place. Safely driving to our location!!! And they drive a pretty cool Mercedes Benz pretty new not the old Ford vans other shuttle service do. This is my first time booking them and I'm completely happy with the service and Te price and the door to door drop off read more

I took Peak 1 from Denver to Breckenridge. I-70 was shut down when a big rig overturned, requiring haz-mat cleanup. After consulting with the passengers, our driver decided on another route that would get us there. Though the drive was longer than planned in difficult conditions, our driver (Elle) remained cheerful and patient, driving expertly and safely, eventually dropping me off at the front door of my family's home in Breckenridge. I then discovered that another passenger had accidentally taken my backpack, which contained much-needed medication. My driver went out of her way to locate the passenger, retrieve my bag and deliver it the next day! I've never experienced better service, or a more patient, kind, professional driver. read more

After searching for shuttles to take us from the Denver airport to breckenridge we came across peak1 express. We compared prices to the many different shuttles offered and found it was by far the cheapest. We arrived at the airport and the shuttle was already waiting for us! Gregg, our driver, was fantastic! He helped put our bags in the truck, offered us water, and then finally a wifi password with some great service. The ride to Breck was smooth as can be. We arrived quickly and Gregg directed us to our hotel. The whole experience was fantastic, timely, the truck was clean and comfortable. I would recommend this company to anyone that needs to get from Denver to breckenridge, vail, or the summit! This company even does rafting experiences in the summer!! read more

I updated my review as I finally got a call from the sales director who was apologetic & promised to make some changes to the booking system & communications with customers. I will try them again. read more

We took the shuttle from the Denver Airport to Breckenridge with Tammy as our driver. She was very courteous and helpful. I will definitely use Peak 1 again! read more

My driver Jason from DIA to Breck was very skillful, great conversationalist and very helpful taking into consideration the huge snowstorm We got that day he still managed to keep his calm and get everyone to their destinations as fast as possible. Great company and very considerate driver! Highly recommended read more

I ride with Tommy a while ago- he is such a great driver and his service is excellent. He kept us entertained the whole way and he told us a lot tips around the mountain. You guys are so lucky to have this energetic young man working for you guys! read more

Great service and very comfortable ride from Denver to Breckinridge Highly recommend this company, the price was very reasonable and what a friendly driver (Greg ) was to us read more

Excellent service. Confirming texts, nice Mercedes vans. They showed up on time and there were no complications. Took the shuttle from DIA to Beaver Creek - I was the only passenger - so my experience was probably atypical. For me, it was awesome! Driver was great - Tim. Great job, Tim! read more

This was so easy! We booked our space on the shuttle via their website which was very user friendly and took no time at all. They were very competitively priced but I liked their van better than the others I had looked to reserve. We landed, and they sent several texts (loved!) about where to meet and how far out our driver was from the airport. They picked us up, our driver loaded our bags and we climbed in. It was that simple! The drive was smooth, the driver didn't overly engage which I appreciated after a long day of travel. The van was very clean, with comfy seats and easy listening music in the back ground. I was able to listen to my book without feeling like I had to crank it up to hear it over the music. On our return trip, the driver called about 15 minutes out so that we would have a time to be down and ready to go without others having to wait on us. He dropped us off at our gate, unloaded our stuff for us and we were on out way. It was so easy and pain free I will definitely use them again when go back next year. read more

I recently used Peak 1 to leave Breck and go to DEN. My experience couldn't have been better. I was scheduled for 6:15 originally but got a text update saying 6:30 would be my pickup time (updated over a day in advance). The shuttle was a Mercedes van as shown in the pictures. It arrived at my location a minute before scheduled. Prior to arriving, I got a confirmation phone call from the driver Sean to let me know that he was on his way. The van wasn't crowded, there was actually an entire row empty in front of me. Water and wifi were provided. Before leaving my cabin, I called the dispatchers number and they knew exactly where the shuttle driver was. They are very organized on timing and schedules. The driver constantly checks in with the dispatcher as he picks up passengers to make sure he's on time and picking up the right person. I booked straight though the Yelp app which took me to the website. No issues at all. I will be using this shuttle service again with no hesitation! read more

Super friendly bus driver. Offered water and granola bars. I changed my pick up from Keystone to Breckenridge and hour before pickup and they obliged with no hesitation and no extra charge. I was driven in a 12 seater mercedes van which was very comfortable. Would definitely recommend and use again in the future. Price was reasonable, $49 read more

Awesome drive! Doug our driver was funny, professional, and catering to whatever we needed. It was a quick and smooth ride to Vail. Definitely recommend!! read more

Awesome shuttle servie. Great communication, arrived on time, warm and extremely lovely driver (John). Felt safe and cared for in the Mercedes shuttle. $1 booking fee is the only reason I didn't give 5 stars. read more

Our driver (Doug) was excellent! Two of us had delayed flights and he made sure to wait for us. Definitely recommend Peak One!

On time, clean van, friendly driver, and free functioning wifi! The driver pulled up to our hotel on time, took our bags and we were on our way. He also gave us a heads up about where else we were going to stop. There was a bit of a snow storm and I felt safe with our driver. Water was offered, another nice bonus. read more

Peak 1 Express - Feels like a brand new van - Airport Shuttles Near Me - Breckenridge, Colorado

I had to leave my vacation a little earlier than my friends to attend a business trip and Peak 1 Express was very accommodating. The shuttle was incredibly easy to book, fairest price I could find for a shuttle, & my driver Gregg was awesome! Highly recommend and will use then again when I come back to Breck. read more

I traveled with Peak 1 just recently on a trip out to Breckenridge and I had a great experience both ways. I was fortunate to have Jonathon as my driver roundtrip and he was awesome. Very professional yet personable and accommodating. Safe driver who keeps in mind the variables of Colorado such as the random wind gusts and staying clear of big trucks with debris. I booked it online and had no issues with pickup on arrival or departure. Great experience, thank you. read more