Jessica was getting car sick and was allowed to sit I front. Great ride. Great service

Incredible service! I was picked up door to door and it was perfect since I was traveling with a ski bag, boot back, and luggage. I was texted to confirm my pick up time and texted again to inform me of the shuttles arrival time since it was a couple minutes behind because of weather. The driver was beyond friendly and safe, providing water and making sure everyone was comfortable. The van has wifi for the guest which is definitely a plus! Our driver even told us about historical locations and when to keep an eye out for wild animals (big horn sheep and buffalo)! Traveled from Breck to DIA. read more

I would not recommend this shuttle service. I've taken their competitors multiple times and never experienced anything like this. Typically, there is multiple pick ups in one town. We drove all around 3 towns (hour and 30 minutes just picking up passengers). Then, the driver got lost multiple times. Go with competitors, better choice. read more

Went round trip from Denver airport to Breckingridge. They were on time and it was very convenient. Roman Moore shared lots of info on the trip and kept kids entertained. My 12 year old loved that they had Wi-Fi. It was a very enjoyable trip. Will do it again read more

Jason was our driver. Excellent personality and safe driver. Gave restaurant tips! Offered to stop at a bathroom-which the other drivers have never done. We waited on the wrong side of the terminal and he waited for us!! (Only 5 minutes late). Hope to have him on our return trip to Denver!! read more

$950 dollars for a private round trip from Denver to Beaver Creek - and they show up 45 min and an hour late both times for our family - they can't do the one thing we hire them to do - show up on time! read more

Their vans have cracked windshields, no snow tires in December, and snotty young men behind the wheel. They charge less, but if safety matters get a ride from another company. As for the other review- all the shuttle services will take you door to door also. About the Ford vans, yes they do have crappy recycled Ford vans. The driver told me they have 2 Mercedes Vans not a whole fleet. read more

I was in Breckenridge and reserved a shuttle online for a Tuesday morning pickup. The shuttle showed up on time at 7:20am and I was told I would be at the airport at 9:30am. As we left the transfer station, we started going West on I-70 and ended up in Copper Mountain, then we had to go another place to pickup another person. The van was full of people and we ended up getting to the airport an hour later than scheduled. Half the van had to run to their gates to make their flights. If it wasn't for a great driver, we would have been even later to the airport. Whoever does the logistics needs to find another job or look into google maps. Also, the picture of a big black shuttle isn't the one we were picked up in. Instead we got a crappy old white "church" van that was too hot. Great price, great email communication and a great driver, so a horrible planning. read more

Outstanding service! On time, or the driver called if running a bit late because of weather. Clean, safe vehicles, clean safe drivers, excellent website was easy to navigate. Customer service and easy phone access, too. All this at the best price for door-to-door transportation in Denver to Summit Cty route. read more

Unfortunately, I had a terrible experience with Peak 1 Express on Feb.9. I was picked up at the Breckenridge Transfer Center 5 hours before my scheduled flight at DIA. Our driver went to pick up two parties in Breck and got lost both times. We would still have made it the airport but our driver said he had a pickup at Cooper Mountain so we went west on I-70. I told our driver that was in the opposite direction of going to DIA. I told him that all of us in the van would miss our flights. He did not even know our flight times. Then, I told him that he should call his dispatcher and let him/her know that we would all miss our flights He said that it did not matter and he had to pickup his passengers no matter what. Therefore, we made another pickup in Keystone. Finally, after two hours we entered I-70 and took three hours to reach the Eisenhower Tunnel because of inclement weather. It took 8 hours to reach DIA. Passengers who took later shuttles made it to the airport on time. What bothered me the most was that I was promised that I would arrive at DIA on time. My driver did not even know our flight times. His first priority should have been to get us to the airport on time. In 20 years of visiting Breck, I never had an experience like this. Finally, I did reach his manager on my cell phone. He was of no help. I would never recommend Peak 1 Express and will never use them again. What a MISTAKE! read more

Overall terrible experience. Driver showed up an hour behind schedule. Had no GPS or modern navigation device, just a piece of paper with hand written addresses of his passengers to pick up. Several people were dropped off with minutes to catch their flights. Driver spent the first 20 min of our ride chewing out his coworker on the phone about how he didn't have enough time to get from one stop to another, spent the rest of the drive speeding to get us to the airport on time. Drove at least 10-20 mph over the speed limit in icy, snowy conditions and proceeded to tell us that he had already had two flats in the past week. $70 for a 3.5 hour ride would have been better spent toward a taxi fare and would have taken half the time. Use another service!! read more

Peak 1 is the best shuttle service to Vail-Bar NONE! Very comfortable Mercedes Sprinter vans, alot of room to stretch out, fee wifi on the shuttle, and informative drivers who are super friendly. I would never use another service. They are on time, courteous and make the transfer fro Denver to Vail enjoyable. Thanks, guys! read more

Used Peak 1 from Denver International to Breckenridge and return to airport. Both rides were on time, very comfortable vehicles, and competent, interesting drivers. Both trips had bottled water on board. Also offered charger for phones. Vehicles had wi fi on board, a nice feature. Didn't get name of driver to Breck, but Lucas R was the driver from Breck to DIA. Highly complimentary of both drivers. Thanks for getting us there and back safely! read more

Terrible experience on 1/31/2016. Two hours delay getting to Denver airport, which made me miss my flight. As a result I spent the day in the airport on standby and got home at 1 a.m. instead of 5 p.m. as scheduled. Pick up was 45 minutes late and we spent more than an hour waiting for the shared van in Dillon. Apparently 6 or 7 inches or snow are enough to get these guys totally stuck. The driver of our car was willing to take us straight to the airport, but the dispatcher would not let him, because they needed the car. Which means they don't even have a backup car or other vehicle. If a transport service in the mountains cannot get you to the airport in time with more than two hours to spare, due to a bit of snow (this was NOT the major storm that arrived that same week, just a few inches over night), then what is the point? Never, ever again will I book with them. read more

I took the shuttle from Edwards/Vail Colorado back to Denver International Airport. The shuttle was on time, very comfortable and our driver Juli was excellent! She was friendly and very knowledgeable about the area. In addition, Peak 1 Express is cheaper than CME and had more shuttle options coming from the mountain in the off season which was nice. Would definitely do it again. read more

This is the third time I have used Peak 1 Express. Each time has been a pleasure. My driver this time was Greg Anderson and he was fabulous. Arrived on time, van was spotless, water and wifi for everyone. He had several dropoffs at residences and found each one with no problem. Very friendly and professional. Will use this service on my return flight from DIA. read more

Great experience from booking to the day of my wedding! Kody was extremely helpful with scheduling and our drivers were very professional and friendly. read more

Peak 1 absolutely saved our trip. Our flight was delayed and we missed our connection into eagle. We were forced to reroute to Denver and find transportation to vail last min. Taking that we were landing around 9 pm, no other company would give us a private shuttle to vail. The Peak 1 rep was so nice on the phone and did all he could to make a ride possible. I finally booked the ride and we later met Mike at the airport. He picked us up where they said he would and when they said he would- communication was excellent. I also appreciated the fact that they didn't take advantage of the fact that we were desperate and over charge with an "emergency fee". We will be using peak 1 in the future and I recommend everyone does as well! read more

great service. shuttle was exactly on time. the van was clean and comfortable. the driver was very courteous, offered us water and drove me to my door and brought my suitcase to the door. i would definitely use them again. read more

worst company EVER.... Driver was 10 minutes late with no phone call to let us know. I have been the only one in contact/reaching out to figure what was going on. Then the had to drive to someone's house and got stock fir about an hour then had to do another pick up and went to the wrong place, still NO contact with anybody to let the passengers know what's going on. Called to put in complaint about two hours ago with an agent and she said that the manager would call and still nothing. With living no n the mountains we trust and rely on these companies, give them our money and get nothing in return. I will from this day us CME, a good and trust worthy company. Oh and my mom will most likely miss her flight and the agent gave no support on what we should do, besides calling the airline. Worst costumer services as well. read more

Punctual, comfortable and relaxing ride! Driver called when he was a few minutes away to let me know he was enroute. Very convenient so I didn't have to wait outside in the sleet at 5:30am. Will continue to use Peak1 for my future trips to Summit County. read more

This by far the worst service I have ever had! On the way from DIA we were involved in a car accident and my mother had a broken collar bone. Spent 1.5 hours waiting for another shuttle. No apology from the driver and most importantly we never heard from the management!!!!! Unacceptable ! read more

Accidentally booked for the wrong date online, and wasn't charged for the wrong date. Roman Moore was my driver from Denver to Breckenridge on Friday, July 1st, which apparently is the busiest traffic day of the year going to Breck. Although it took over 3 and 1/2 hours to arrive, Roman made the drive entertaining by providing various facts about the area. He also took some side roads to make the trip a little faster. The shuttle was on time and Roman was willing to wait a few extra minutes, as my sister's flight into Denver was delayed. Free wi-fi on the shuttle was an unexpected bonus. read more

The absolute worst shuttle experience. I showed up on my booked time at 5:30. Shuttle was there over booked. It was 15 degrees out and the driver wouldn't say what was going on. After 20 minutes he said they had a problem with one of their shuttles and that another one would come in 15 min, so they took off with 6 people on the curb. I called the service and they said 10 min. After over and hour of freezing on the side walk an old small beat up van shows up. I was supposed to be booked on a newer big sprinter van. After a long slow drive and going an extra 30 minutes out of the way for a keystone drop i made it. The entire process took about 4 hours, should of been hour and half. Save yourself the trouble and take any of the different shuttle services. Some of them you can sit inside, they load your bags, and have direct drop offs. I would ask for my money back but no one would return my call. read more

I used PEAK 1 private service at $400 plus tip and they failed miserably. I ordered private service to accommodate a tired 2 year old traveling cross country so she would not have to wait for the group shuttle , possible confusion associated with group loading, frequent stops, etc. as posted by other travelers here. They were not there on time when the flight arrived , the flight was half an hour early. Which means they DO NOT track the flights which is the primary if not the only advantage of using private service. I complained and was given a very strange dance and run around, rude and cavalier response from their office representative Danny Bell with him even saying my niece (my guest and passenger) were happy and tipped the driver well. I was not happy, and I was the one that tipped the driver when they arrived. Apparently they thought the tip meant satisfaction and they had no further responsibility for servicing my complaint. Their management is not in tune or even honest and I cannot recommend their private service. It is a real insult when there is untruthfulness from them not only in my initial conversation, but subsequent correspondence as well. Danny indicated by email he contacted me ("reached out") following our conversation .....which he DID NOT and there are no missed calls or messages on my phone. I use private car services frequently when time and comfort is important. This company is naive , (at best) unprofessional and takes their customer for granted . There are other transportation providers offering Denver Airport service. I highly recommend looking into the others. I used a different service for the return to Denver airport for the toddler and her family with an excellent result. I travel Breck to Denver , as well as my guests frequently. I will not use or recommend this company again. read more

We used peak1express for a trip from the Vail to Denver for our family, 2 adults, 4 children. Reservation process was seamless. An hour prior to our scheduled departure we got a text updating the departure time to 10 minutes later. At the departure time we got a text stating delay and that we would get a call when the driver arrived. I called dispatch and was told 15-20 minutes . When that passed I was told the driver was 7 minutes away. When that passed, I was told the driver was " around the corner" which turned to be another 10 minutes. When asking about the reason, I was told "the driver got lost in Beaver Creek". The shuttle eventually arrived 46 minutes late. Car seats we had preordered were not preinstalled adding additional delay. We left 50 minutes after scheduled departure time. I couldn't believe my ears when the driver and other passengers made comments about planning a "pit stop "to get " libations" in "Georgetown " with absolutely no concern for the delay already incurred and that we were at risk for missing our flight. We had to battle out the need for the "pit stop" which was quite obviously meant to pick up drugs. Needless to say we hit traffic and were so late that we only made our flight by the 45 minute check in cut off time by using the curb side check in. One minute later and we would have been denied boarding. The whole trip we feared missing our flight. Terrible service and communication. Driver had just moved to the area apparently. Another passenger had to help with directions to find the hotels of the other pick ups because the " installed GPS was broken" . It did work well later on. Are you kidding me? How about investing in an iPhone? Or knowing the area before taking a job as a driver. All in all a trip from hell. With a larger party you'd be much better off to get a private van with a more reliable company that is concerned about their customers. This company does not care one bit about you missing your flight. Be warned. read more

We had a private shuttle from Denver airport to Keystone Resort and I would definitely recommend this service to everyone. Our driver was Patrick and he was there waiting for us as soon as we got our luggage and was super friendly and helpful. He was very knowledgeable and told us a lot about the history of the area. He had bottled water available for us when we got in the shuttle and offered us the WIFI password to use on the way up the mountain. We had asked to stop at a grocery store on the way to our condo and Patrick took us to a City Market in Dillon where we did some quick shopping and Patrick helped us load all our groceries. The Shuttle was clean and comfortable and had lots of room for our family of 6. Patrick was our driver for the trip back to the airport too, and this is where Patrick really showed how great of a guy he was. He was there on time, loaded all the bags and we were on our way. 1/2 way there my 3 year old threw up all over herself and me and Patrick was very calm and quickly handed us a barf bag and turned the air to cool so that she could get some cool air. He pulled over at the next exit and handed us a roll of paper towels to help get her cleaned up and then he went into the store and got us some grocery bags to use for her clothes and all the paper towels. We got her all cleaned up and in some clean clothes and then we got the shuttle all cleaned up and we were back on the road headed to the airport. Patrick was amazing through the whole thing and I can not thank him enough because it was already a very stressful moment we were having and he was right there helping in any way he could. Peak 1 Express is very lucky to have a guy like Patrick working for them and we will definitely be using this service on our next trip to Denver!!! Thank you for everything Patrick!!! read more

Had a shared van on our trip from Denver to Vail. Our plane landed at 10 so they put us on the 11:30 shuttle. They called at 11:15 to tell us it would then be 12:30 instead. We missed our 1/2 day of skiing. On return trip I called to book a private shuttle as we had a group of 5. They said that our shared shuttle only had us but I requested that they book me a private anyway. When I called the morning of departure to make the departure time earlier because of the snow, they said that we were now the 4th stop and that they didn't have a private van available. We waited in the snow 15 minutes for pick up. The driver had to keep stopping to get directions to the next 3 stops!!! By the last stop 14 people were crammed into the vehicle. Then the driver didn't see brake lights ahead on the freeway and literally avoided rear ending the car in front of us by inches. We were all on edge and the poor guy in the front seat kept telling the driver when there were brake lights ahead of us. Never again!!!! read more

We have used this service for the last three years and up until 3/2014 would have given a rating of 5 stars. This year, it drops down a star because, though the service was great, the time for pickups and drop-offs has increased drastically. For a 10:50a flight, we were picked up first at 4:40a in Breckenridge. It took almost two and a half hours to pick up an entire shuttle full of people in several different towns, then the two hour drive to the airport. Up until this year, there were maybe 3-4 stops. We counted 9 stops this year. The shuttle was so full, it was uncomfortable. Please go back to providing localized service and don't pack us in like sardines. We will be returning to Breck 3/15 and we are concerned about using this company again for our transportation. The driver two years ago told us that they aren't paying the drivers enough, and would probably start relaxing their customer service, and he was right. Please go back to the specialized service you provided prior to this year. We would be willing to pay a little more to avoid this current practice. Hope to see you in March, but would need to be reassured that this issue will be resolved. read more

5 star experience to Breckenridge, 1 star experience from Breckenridge. Driver on the way to Breck waited as our luggage was delayed and required holding the van for 20 minutes - this time was made up and we ensured we were the last to drop to ensure it didn't impact other's schedules. WiFi and water bottles offered and well protected ski/board bags outside the vehicle. 5 star. Upon our return on March 2nd, we waited until 330 for a 245 pick up. We then waited for quite a while at the transfer station and then again in Keystone. So, we finally pulled out of Keystone around 415, put us at DEN around 625 making many passengers flights very tight. Inability to stay even close to schedule, driver's slow speed, seeming lack of concern for making flights, and a packed, hot, van (the back seat with 4 across isn't comfortable for adults), didn't make this a ride I'd do again. Hopefully if we try Peak 1 again we'll get another 5 star experience, as otherwise we'll never be back. read more