We used your service today to drive from Breck to Denver. It was horrible weather. Snowing, you couldn't see very much do the white out conditions. Our driver Ben was fabulous. He was a great driver!! We never felt scared or worried. He got us to the airport without any problems. Great driver!! read more

Never on time Terrible customer service Never pick up the phone , put you on hold forever read more

Superior service! I cannot send enough praise to the driver and company for being so accommodating. We had a shuttle booked to Denver International from Breck Station (company who shall remain nameless). 5 min prior to pickup we received a text message indicating that due to inclement weather, all shuttles were canceled for the day. We received an email alerting us to make new flight arrangements, overnight accommodations, etc. My husband saw the Peak 1 Express shuttle and I ran from the station to ask the driver where he was headed and if there was room. Chris, our driver, quickly gave me the phone number for reservations and within 5 minutes we were on the shuttle and headed to the airport! Bravo! Made our flight with time to spare. Will recommend your services to all in need! Thanks again! read more

Great service! Brandon w. Was the best driver ! Super nice and made the ride go by fast . Always on time . Made the vacation great with on time shuttle every time. read more

When you run group shuttles, you need to have policies in place. You cannot wait 30 minutes on one passenger. 11/12 of us were at the correct stop at the correct time. We then waited 30 minutes and ultimately had to drive around looking for the final passenger. Multiple flights were missed. Our driver was wonderful, and we felt very safe with him. But you cannot run a company where drivers can't leave behind passengers who fail to show up. read more

Superior service. Sean and Tom were great on my trip from Summit county to DIA. Even though we were late leaving we made it to DIA in plenty of time to catch flights. We were kept abreast of the reason for the delay and rec'd excellent service. read more

I have always had a great experience with Peak 1. They are on time, coordinated, and have processes so passengers are shuttled to various regions once the van reaches the mountains. The dispatchers are knowledgeable about the fastest routes. The vans are the most comfortable and roomy of the shuttle services to the mountains. The drivers are courteous, and they always provide water. Peak 1 is my first choice in transportation to and from the airport. read more

Been using Peak 1 Express three or four times a year for at least the last three years. They are great! Always on time, picks us up at the baggage at the Denver airport and drops us off right at our condo. The drivers are always so nice and confident driving in any condition, I have always felt safe. My family and I are looking forward to our next adventures with https://www.coloradorafting.net/ and Peak 1 Express getting us there safely!! Thanks for all you do!!! read more

The worst possible service and driver I've ever had in my life. I won't name this British driver but he is not only rude and unprofessional but put our van in danger with his reckless driving. Sure I70 was packed so he use the frontage roads to make up for lost time. Failing to stop at stops signs, driving faster than the posted speed limit. Then to top it off, as we get to Georgetown he asks if anyone wants to stop. Why did we just blow through stop signs if we're gonna take a 15 min rest stop? I did say something outside to not embarrass him but he brought it up all the way to the airport. Then handed me my bag at the airport and told me to never come back to HIS state. LOL. His state? It was ironic with his British indignation that he felt compelled to ban me. Well Peak 1, your fired. I'm platinum for a reason on Delta and will make sure to tell everyone about horrible service to expect. I don't have many followers on Twitter ((140K) but I can share this story with them. read more

Disclaimer: DO NOT RIDE WITH TONY MARQUES. Give your money to Summit Express instead!! My husband and I had a very terrible experience riding with him 7/3/19. Tony was an EXTREMELY erratic and irrational driver. He was also very unprofessional. He almost left my husband and I at the side of the highway outside of Georgetown, CO. The experience riding with him was so terrible that I will never use your service again nor do I recommend this shuttle service to anyone else. I have had pleasant experiences with Summit Express and recommend all other clients to book with them instead!!!! One bad review may not hurt this company, but sharing this experience by word of mouth with friends and family will! read more

This place was terrible to me! I booked the last shuttle of the day and my flight was late and they would not refund me my money because they could not put me on a later shuttle. Their response was to book me the next day, no Bueno, not getting a hotel in Denver when I have a hotel in Vail and needed a shuttle to get there. I ended up riding with an epic company. Simply issue refunds. Don't make travel stressful with BS policies. Fortunately, I disputed with my credit card company and I'm confident that they'll have my back. Take that peak zero! read more

We intentionally booked this trip without a rental car because we don't trust ourselves driving in the snow. If you want a trustworthy driver for winter weather, I would definitely recommend these guys. We felt safe and comfortable, and the drivers were very personable (and I'm not a people person). It was also nice to get some town history along the drive. Kudos to Rick and Guy! read more

Had an 11AM reservation, 11:15 called to see what happened. They told me, since I was the only rider, they cancelled that shuttle and put me on the 1:00pm shuttle. Said they left a voice mail, but no text, no email, no notice, no confirmation. So now I sit in the airport another 2 hours waiting for the next shuttle and had to cancel all the meetings I'll miss today. Had I known, I would have made other arrangements. read more

Miserable. This company is terribly disorganized from the pick up at DIA all the way to Breckenridge. The pick up was disorderly with people being shifted onto different shuttles, drivers having to call the main office, and random assignments of who would be on what shuttle. The van itself was exceedingly hot, despite multiple requests from different riders to turn on some AC. With 14 adults in a van, this makes for some pretty stinky conditions. Worse though, the shuttle took almost four hours from start to finish with no traffic. The drop offs were not done in order so we were backtracking all around Breckenridge for over an hour. The stops in Keystone really slowed things down and were not disclosed as part of the Breckenridge shuttle. But the worst was that the driver allowed one group to stop to check into a hotel, WAIT while the checked in, and then put them back on the shuttle to take them to a different hotel. We waited 15+ minutes to run their errands. The van was very upset. Terrible beginning to our vacation and SUCH a let down. We will NOT recommend to anyone. read more

Stay away! Extremely unreliable. If you're actually looking to get to and from the airport on time, look elsewhere. We booked our rides more than a week in advance and didn't get a driver to show up to pick us up until almost an hour after we were supposed to be picked up. The problem was with their dispatch service. The drivers are very friendly and customer oriented. I cannot say enough good things about the drivers themselves. However, the dispatch service and customer service team for Peak 1 have no idea what they're doing and don't care about their customers. When we were on the phone scrambling with Peak 1 dispatch trying to get back to the airport on time to not miss our flights. While on the phone, we could hear the dispatch workers when they "placed us on hold" talking amongst themselves saying "What the $h*t is going on?! Where is their driver!?!". When they kindly took us "off hold" they assured us that the drivers on the way and that they'll take care of the error. We waited 20 minutes for the driver to arrive and then he picked us up. After the driver picked us up we never heard back from Peak 1 again. No apologies. No refunds. Not even a response via call or email back after multiple attempts to follow up with their support team about a refund. They ghosted us. We waited in the cold for an hour. Barely made it to our flight on time while running through the airport and security. As well as no responses from Peak 1 about our issue that day after a week of emails and phone calls. This is not a good way to take care of customers if you'd like to stay in business. If I was the owner of this business, I would be ashamed of the service my employees were giving. Dreadful. Unorganized. Unresponsive. Unreliable. read more

I don't know how this shuttle service has 4 stars in Yelp! I booked for 5:50 AM leaving from Vail to DIA. The shuttle was on time and my driver helped with my bags. Unfortunately this was the most unsafe driver ever. It was crazy snowing/raining throughout the way and the driver (Milan) was doing 65 on a 65 zone! If that is the speed with regular weather conditions why would you be doing 65 when is crazy snowing? Eventually I asked him to lower his speed, which he did for like 5 minutes. Eventually it stop snowing and the roads where not as icy but he kept speeding doing 70 on a 60 mph. You pay for a service and it should be safe. He was on his phone, reaching to his backpack and distracted. Sorry but never again and I'll make sure my family and friends don't hire this service. I rather get safe to the airport. What a stressful experience! read more

Peak 1 provides a fantastic shuttle service in/out of the Denver Airport. The shuttle itself is spacious and well maintained. The drivers were friendly and very knowledgeable. For $79 round trip it was an amazing deal. I went to Vail this past weekend and Peak 1 was exactly what I was looking for. The shuttle has the following amenities: - Newer vehicle - WiFi - Power Outlet at front of passenger area to charge devices - Water bottles The shuttle was on time for both the pick up and drop off times as previously communicated. I highly recommend and would definitely do again. read more

After having another person take my bag off the bus because they switched vans in a dark parking lot, I called to complain. Was told a manager would call me back at their earliest convenience....it's been 1.5 weeks and haven't heard anything. Honestly, just a terrible experience...go with another van service. Update: the manager reached out to me and we were able to come to a resolution. I appreciate the fact that they were willing to address my issues. read more

Chris was my driver from Frisco to DIA and he was exceptional for his continued communication about his morning schedule managing long me and the other guests time. I really enjoy this service and their professional staff read more

Have used them before & loved the service, but has gone way down hill. Booked the wrong time & called them immediately to cancel, they said nonrefundable. They are simply looking to take advantage of customers at this point which is wrong. Even the service representative replied 'I'm just trying to keep my job' which tells me the company is suffering & would steer clear to avoid issues in the future. Sad to see what the pandemic has done to good companies who have become ruthless in their service. read more

READ BEFORE BOOKING!!! As many others have stated, the refund policy is crap. I can't recommend this shuttle service on the basis that I never ended up using them. I wish I read into these reviews more before booking. Our flight into Denver was delayed 1.5 hours, and we were going to miss the 10PM shuttle to Vail. I immediately called when I found out and asked what could be done. The first gentleman I talked to informed me that there was only one shuttle after that, which only had one seat on it. I asked him to reserve that seat for me and then possibly reserve another one that opens up. He said he couldn't do that, so I asked to speak to a manager. The manager, explained the same thing talking to me as if I was one of his pals. He told me I would have to wait until I landed at 10:30 and call and see if there was another seat. He also said they may not know until the time the shuttle is set to depart. Obviously I was not waiting until 11:15PM in hopes that I can make it to Vail. I of course asked if there was any flexibility on the refund policy. "Nope, but remember that you can use the credit for 365 days. You can transfer it to anyone." Well, considering this is my first time to Colorado, the likelihood of me returning within 365 is slim to none. So if anyone's reading this and wants my credit hit me up Bc it's yours!!! Look, I get it, it's a business. If they don't have a cancellation policy, they would get screwed too. But I think there should be some legitimacy behind when people have to cancel. I.e. their flight is delayed and there are no more shuttles for them. Just seems silly there's nothing they can do for you. It almost seems like they're excited to tell you that too when you call in. And the "business manager" Ryan's snarky replies back to people's yelp reviews are just defensive and rude. Just beware if you go to book with them and hope you have no flight delays or issues. *My boyfriend also called much calmly after me and asked if there were any other services we could use with the credit to help get us to Vail. The answer was a no. So $400 later - we eventually got to Vail!!! read more

Service is fantastic ! Both Lindsey and Jake were outstanding. Knowledgeable. Safe. Helpful. Everything you'd want in a driver. We had a last minute change in our schedule and Peak1 accommodated us. We had to get to the airport 5 hours earlier than expected. No problem! We will use Peak1 next time and the next time and the next time ! read more

Jason drove us to DIA airport from Vail. Excellent ride at the right price. H2O included! Jason was extremely polite and professional and a great driver!!!!! This is my choice every time! read more

Mirko was our driver. Professional, on time, fast. The van was modern and very tall. Had power for my computer and cell phone! And wifi! And it worked for email! Would absolutely book with them again. Very enjoyable experience and I'm picky. read more

Price is good. Our driver Rick was great but you are squeezed into the shuttle like sardines.. the seats are so small and uncomfortable. Not enough room to even cross your legs. read more

The whole experience was great Jesse the driver made an amazing day. Not only he was he safe but he made the ride enjoyable even when it was challenging due to snow conditions. I would recommend it again based on Jessie's driving and the promptness of the ride and pick up. read more

Michael calabres is my dudeeee he was the best driver safe and sound, in pronto time from breck to the airport. By far the chilliest driver I've met. Give this Michael a promotion! I'm serious from Seattle to Breck. Didn't event accept a tip from me, but he was the bees kneees. read more

I'm always a little skeptical when a business on Yelp gets a lot of 5 stars, but Peak 1 Express truly deserves the 5 stars. AWESOME customer service! I originally booked a roundtrip shuttle for 2 people from DIA to Frisco Transfer Center. The day before our trip, I realized that the free buses at Frisco Transfer Center came every hour and it'd take 30 minutes to get to our destination (Copper Mountain). I called Peak 1 Express and asked if I could change our destination to Copper Lodging Check-In and they were able to change it immediately. We ended up being the only ones on our shuttle to Copper Mountain and Jason was awesome!! On the morning we were supposed to leave for the airport, I was notified last minute that our United flight was cancelled and we were rescheduled for a flight leaving the next morning. What started out as a logistical nightmare ended up being the best case scenario. We called Peak 1 Express four hours before our scheduled shuttle and were able to switch to an earlier shuttle so we could make an earlier flight. We shared the shuttle with 4-5 other people and it was very comfortable. I'll definitely be using this shuttle again next time we come to Colorado!! read more

I highly recommend Peak 1 Express. The cost from Breckenridge to the Denver airport was $44, the shuttle was comfortable, and despite a winter storm, they didn't stop their service. The staff were great, and they let me move my pickup time to the last shuttle since I got stuck and my flight got delayed (on the same day). A+! read more

From now on I am always going to take Peak 1 Express when I go to Colorado. I rode with Tim in one of their nice shuttles.. he tells me they only have to use the old vans at peak times like Christmas.. but as their business is expanding they will get rid of those and it will always be the really nice Mercedes. The ride was super comfortable, quick, and the driver Tim even gave me a nice tour the whole way to the airport. The shuttle is efficient, the staff is fantastic, they're very accommodating and kind, the website is simple and easy to use, and overall it's the best shuttle service I've ever used! read more

Crammed van with 10 grown men, other people's luggage in my lap, and... wifi? What wifi? Please don't make the same mistake we made. Miserable two and a half hours. read more

I've used Peak 1 Express several times and have always had a positive experience. I even had a last minute cancellation (literally several minutes before I was scheduled to take the shared shuttle) because I was able to share a ride with a friend, and when I was expecting to give up my money because of such late notice, they actually gave me a credit for another shuttle! My latest ride with Peak 1 Express was from DIA to Breckenridge and the first part of the shuttle (DIA to Frisco) was with Jay and I give the experience 5 stars for his courtesy and entertaining facts that he shared throughout the journey. I removed one star from the review because for the second part of the journey from Frisco to Breckenridge our driver (a different driver than Jay) was soliciting reviews, telling us about the perks that they receive from the business for good reviews. I felt uncomfortable in this situation, but otherwise the driver was friendly and the rest of the ride went smoothly. read more

Very disappointed. Driver dropped us off at baggage claim at Denver airport instead of the check in level. They were late to pick us up, without a call to inform us. The result of dropping us off in the wrong place was there was no curbside check in. We then needed to rent a cart and move our six bags (two suit cases, two bags of skies, to boot bags and two carry ons) through the airport, up the elevator and to the check in counter. What was the reason the driver dropped us off at baggage claim? His own convenience? Less traffic? Our pick up time was 7:15 am, nearly 5 hours before our flight. The instructions said to be there 15 min. early and we were. At 7:35 we called to check about pick up since no van showed and no call was received. The person answering said she couldn't find our reservation, that she didn't know why the van was late and that it wasn't her fault that she had been off sick for the last few days. The driver eventually called us and told us he was within two or three minutes. He showed up in about 10 minutes. No explanation or apology for the late pick up. The driver was otherwise friendly. The van was nice and the ride was good. I only tipped the driver $15 due to the late arrival and baggage claim drop off. Had I known what a hassle we were about to encounter renting a baggage cart and getting ourselves to the check in counter the tip would have been lower. read more

We use Peak 1 because the vans are all new Sprinters and because they do door to door drop off for significantly less than CME and some others. Overall we are happy and will continue with them. You do however have to factor in an additional hour to pick up or drop off all the passengers all over Summit county. Unlike CME they don't have a central hub site in Frisco to collect all the folks. We always seem to be the first to be picked up or the last to drop off and we are in central Breck. I know it's hard to find drivers in summit county but some better training would be useful. Constantly pumping the accelerator and brake makes everyone sick. Knowing how to regulate the heat and fresh air keeps folks comfortable. And finally, the drivers' badgering customers to give good ratings on the online survey and yelp gets old. Look at all the yelp reviews from folks with only one review. read more

Jason was a great driver! Very accommodating.He provided suggestions for restaurants in the area. I had to pick up my snowboard from one location and get dropped off in another hotel and he was willing to take me to both locations. I originally booked the shuttle for the night before, but my flight was delayed. I called their customer service and they were able to put me on the first shuttle the next day, which was great. The customer service reps on the phone was great as well. Next time I ever need to go to the high country, I'll be riding with Peak 1 Express. read more

They left early (without us), even though I had called the operator and let them know we would be running from our delayed flight. Then, the 11pm bus waited AN HOUR (when the operator promised it would leave right on 11:15pm) so we ended up in Breck at 3am rather than just after midnight. The only saving grace is that our driver (Jason) was an absolute legend, drove very safely and let everyone sleep on the way up. If it were purely on him, 5 stars. Unfortunately his colleagues lied to us so..... read more

This shuttle company does not even deserve one star... We will NEVER, EVER, EVER use them again (1st and last time) Even though CME is more expensive, at least you will get to your destination on time. read more

Joe is an excellent driver, friendly and informative! Peak 1 was on time and it's a comfortable ride with WiFi.

I used Peak 1 last night. Lucas R was my driver. Picked up on time. Nice clean van. Very safe driver...... You can tell he really cares about giving a safe ride. A true professional. Why would someone make the round trip drive to DIA to pick someone up when Peak 1 is so reasonably priced and so efficient. Thanks for the ride and most of all thanks for letting my honey stay home and ski instead of spending half her day making the round trip to DIA. read more

The shuttle was on-time, comfortable, and the driver was friendly. He helped me get the right pickup address and ETA information to friends already in the mountains. The shuttle has included Wi-Fi, bottled water, and a couple power ports (USB and 120V AC). They lose one star for having a confusing online booking form. For example, the dropoff locations available depend on the zone you select for pickup. read more