I may not be going on a tropical vacation this winter, but that doesn't mean I can't pretend that I…read moream and Blue Crush is the perfect store to liberate my delusions about warm, beach weather come this dreary winter. With a massive selection of tankinis, bikinis, one pieces and cover ups for women and children along with board-shorts and tops for men. Styles by brands such as Billabong, Quicksilver, Calvin Klein, Seafolly Australia, O'Neill, Hurley, Rip Curl, Raisins, Roxy and Radio Fiji will have you ready for some fun in the sun! Blue Crush also carries a number of essential accessories from sandals to hats and sun dresses, to sunscreen in chapstick, cream and spray form.

This Kitsilano swimwear boutique is the surf-specialty sister store to Swimco, which lives just up…read morethe street on Fourth Ave. For nearly 10 years, it's been a go-to spot for gals looking to beef up their bikini wardrobe. Top brands include Aaron Chang, Roxy, Billabong, Guess, Hurley, O'Neill and Rip Curl.

I don't usually write reviews, but I had to write this one…read more I took my daughter in to get new equipment for softball. nice store with a lot of selections. As we are both new to the sport, we had no idea what kind of bat, helmet shoes to get. We got the help we needed, paid and left. As soon as we got home, my daughter took the plastic wrap off the bat and put everything inside. Wife told me that the team provides bats, so we don't need one. Went back to the store, not even 30 min to return the bat and they tell me that I can't return it because the plastic wrapper is off. So now it's a used bat and they can't resell it. I had the receipt and bought it with 30 min, they said again "Sorry, the plastic wrapper is off, can't return it. " If you ever buy anything here, be sure it's perfect. Had no idea there was a no return policy for this place. I would advise to shop where they have a return policy.

I wasn't going to buy there -- just checking on prices and skate sharpening -- but the sales guys…read morecompletely ignore you when you walk in? Plus having a fat guy with a stupid toque sitting at the desk who can't be bothered to get off his fat posterior doesn't bode well for a SPORTS store, quite frankly

Awesome store and awesome people, but *really* make sure you know what you're buying before you…read morehead to the till. I came in on a college budget hoping to pick up a used soccer ball or tennis racket to help emerge from winter hibernation and be outdoors, but the selection and prices made it so I got both! Consigners set the initial prices and get 50% back, so it's luck of the draw as to whether you'll get a good deal. Got a Dunlop racket ($33) that works like a charm, and the used tennis balls ($0.50/ea) are really worth it if you don't mind a Sharpie'd "T" on it. The soccer ball, I made the mistake of buying a lower-end Tektonik ($17) one. BIG mistake. After one use, it began cracking apart massively -- likely an issue of the ball being stale and/or overinflated. Although this is mostly the fault of a bad consigner, I was disappointed that I couldn't get anything back for it after I called and warned them about the other two they had on their shelf. Part of me is kicking myself that I didn't go for the nicer, likely better-maintained $22 Puma ball on the rack -- ended up dishing out another $25 for a new one at SoccerWest anyways. But I'm wondering whether I should sell my new ball to them when I myself have to head out of town, or whether I should go through the effort of selling it on Craigslist/Marketplace to give someone (and probably myself) peace of mind. TLDR: Know what items to buy used, and which are buyer-beware. Quality control can only go so far.

We had a really great buying experience here. We found several pairs of shoes for my wife and son…read more The staff was able to help us find everything we needed quickly. The selection was a little sparse on children's shoes.

Unimpressed with the way this store's Covid protocol is organized. The young gentleman organizing…read morethe line was not very helpful and he proceeded to patronize myself and my mother about entering the store "3 at a time". We assumed we could enter as a group but he rudely told us we needed to enter one at a time. Not a huge deal, but then the prices. I'm sure a ton of businesses are doing this normally but the 50% sale is a scam. We went to get a helmet and the "original" price was obviously marked up much higher than normal to make the "sale" look good. Compare online before you go. Overall, a negative experience. Will not be going back.

Visited in the hopes of finding a board that didn't break the bank but could progress with me. As a…read moreaverage sized boarder of begginer to intermediate skill, I was worried about having limited selection in the middle of the season. I was happily proven wrong by a few different staff members who demonstrated a wealth of knowledge and industry specific insights. Everyone was very kind, overall a great experience

I came from out of town and one of the things on my list was to solve my shoe wear issues. I…read morechecked out the internet and since these guys were near where I was staying I headed there . I did not have high hopes as the brands they carried are similar to every other store I have been to. When I entered the store there were more sales reps than shoppers in the store and they were very welcoming without being pushy. The young woman that assisted me was the most considerate of reps and she knew her shoes. She measured my feet, asked a bunch of question, listened to my answers and said I'll go get some for you to try on. It was an interesting experience. She actually knew that shoes don't all fit the same from one supplier to the next and she knew that it might take several trips to the back for more shoes before she satisfied my slightly odd requirements. She just kept on helping me until we found the perfect shoes. Thanks to Emma who was so patient and knowledgeable. This place is awesome and the staff are all terrific. Give them a try!!

I went in on a Sunday to buy a pair of jogging shoes. It was busy and the sales person that helped…read moreme was distracted. As I am older, she didn't seem to think I could be a runner, and I ended up with an inferior shoe that I never wore again after two runs. A total waste of money.

Friendly, knowledgeable and quick to turn my break job around…read more I'll go back if I'm in a pinch--again.

Westside Ski Bike Board shop is the best shop in town. They provide great friendly service and…read moreexpert advice for skiing and biking equipment. Steve fitted my new ski boots and provided great guidance on my Trek mountain bike, based on my needs/use. They are still providing skis tune-up and service until end of May.

More Bikes New Staff - Lincoln, Natasha, and Don took really good care of me. They did a great job…read moreon replacing my chain and helping me to see how best to setup my bike for the best riding experience ever.

This bike shop absolutely rocks - came in with my Rocky and Matt took good care of me.read more

Customer Service and Support is Why I Wear Arc'Teryx…read more Walked in with old jacket needing repair; walked out with a brand new jacket (no I didn't steal it). I had a warranty issue with my shell and instead of making me wait the standard 4-6 weeks for a repair, the Kits store handled the warranty / replacement paperwork and let me walk with a new jacket off the showroom floor. The manager Kelsey was incredibly helpful, caring and funny. I am an Arc'Teryx customer for life because of (repeated) interactions like these. Also, don't be a dirtbag and wash your Gore-Tex kids.

To my fellow Kitsilano neighbors,…read more As many of us rely on high-end local gear for our outdoor lifestyle, I wanted to share some recent data regarding the service standards at the Arc'teryx location on West 4th. While the brand has a long history in our city, recent public filings on the Better Business Bureau (BBB) show a concerning trend. Currently, the company holds a 1.33/5 star rating from local consumers. Multiple reports from late 2025 and 2026 highlight recurring issues, including: * Warranty Disputes: Customers being denied service based on "fabric condition" without clear technical explanations. * Quality & Repair Issues: Reports of gear returning from service in worse condition than when it was dropped off, with a cited "lack of ownership" from customer support. * Policy Changes: Significant frustration over the removal of lifetime warranties on products originally sold with those guarantees. It is important for our community to be aware of these service patterns before investing in expensive technical apparel. If you've had similar experiences with local gear maintenance, feel free to share your thoughts below so we can keep our neighbors informed. Know your rights as a consumer.

First time at this SC location…read more I was completely impressed with my entire experience. The store modern, big and bright, with the best merchandising I've seen in a long time. When I first walked in, I was greeted with a smile by a girl working at a welcoming station at the front. I asked where men's shoes were, and she showed me, but also informed me that a sales associate that was in our vicinity could help me. Perfect ! I knew exactly what I needed. I showed him the item on my phone, he looked up the product # on his handheld and off he went to get it for me. He quickly reappeared with box in hand! The shoes were exactly what I wanted and they were on sale for a really great price. I went to the cash area, where there were a few people in front of me. I didn't have to wait for more than a minute or two before it was my turn. The cashier was also smiling and friendly. She showed me how to maximize my points on the Triangle App, then I paid and was on my way. This was a really great shopping experience with customer service that goes above and beyond.

This is a raving review for Reza specifically -…read more I rushed into the store literally 30 minutes before close frantically looking for literally any snow gear that could fit me (it's difficult and I often have to shop in the Children's section). Reza is a champ and immediately got to work. He went through the entire store and pulled so much for me and was so incredibly patient even as I started becoming more picky with the options. While helping me, he was also impressively attentive with another couple who seemed to be last minute shopping as well. Generally speaking, I was really pleased with all of the customer service through out the store. From the moment I walked in, to the check out process on my way out, everyone was super pleasant, even considering the fact that they were officially closed at the time I was checking out. Highly recommend in the Vancouver area for the service alone! Thank you again, Reza and Team!