These guys do an excellent job and really know what they are doing. Highly recommend. They promptly…read moreresponded regarding our thermocouple on our furnace that needed to be replaced. Called Sunday evening and they were here in the morning. I just wish they did water pipe services as well. Highly recommend.

I don't write a lot of reviews, but Holtzople did such an amazing job, I felt the need to take time…read moreand write this review and let others know about my experience. I worked directly with Jerred and he was amazing! He came out (On Labor Day!!!) and 100% saved me. It was warm, and I had a bunch of family in town for the holidays and an extremely hot house wasn't going to work for me. I called Holtzople around 10 am, they answered the phone live (only company I could find that didn't go to VM) and Jerred was out within a few hours. He was very informative and quick (which was important because, no offense to Jerred, I prefer to spend the holiday with my family instead of him) and didn't even charge extra because it was a holiday. Turns out I had a contactor that went bad (he showed it to me... it was literally burnt at the top) and was a pretty quick and easy fix. I am VERY happy with the customer service, pricing and speed of service. If you have an issue (especially on a holiday) make sure to call Holtzople and ask for Jerred!

We were having issues with our nearly 20yr old system. Sandwell came out, and was able to get it…read moreback up and running very quick at a very reasonable price too. We were concerned that due to the age we would likely have a company come out and try selling us a new system. We didn't have to worry about that with Sandwell at all. We are now contract customers.

From the owner: Sandwell, is dedicated to helping business and homeowners maintain a comfortable indoor…read moreenvironment. Whether it is accomplished through simple furnace repairs or total HVAC replacement, Sandwell is the company for the job. Offering Service, Replacement, and Maintenance of: Gas and Oil Furnaces or Boilers, Heat Pump Systems, Air Conditioning Units, and Water Heaters. Sandwell is an accredited member of the International Ground Source Heat Pump Association so if you are looking forward to leaving behind your old equipment and upgrading to Geothermal, Sandwell is just the company you have been searching for.

I have called them twice and sent an email and have never received a response. So nonresponsive.read more

Ridiculous fees. Horribly rude, condescending, and combative customer service rep…read more Have a broken appliance? Without informing you of any of their fees in advance, they'll charge $75 to come to your house, and then charge $75/hr "labor" for every minute spent on diagnosis. Not repair- DIAGNOSIS. I can accept being charged labor on a repair. I cannot accept being charged labor to LOOK at something, on top of being charged a flat service fee to come LOOK at something. For my broken dishwasher, they estimated $1500 for a repair (?!), and when I declined, they hit me with $150 bill, 3 months after the fact, without fixing anything. When I inquired about the obscene labor fees on a diagnosis, I was rudely told that I "should have known the cost" (telepathically I assume), that I was "being unreasonable" in asking the labor fees to be removed when they didn't actually fix anything, and then was hung up on with the threat that they would be "calling the magistrate" on me if I didn't pay. Sad to see a local business who cares so little about customer relations that they'd rather threaten to call the police than attempt a compromise on an unexpected and unjust fee.

In my research I found that Deans HVAC had received 5 star reviews from 99% of their serviced…read moreclient's. After speaking with Mike the owner I was very impressed as he listened to what I was looking for and shared exemplary knowledge on what my HVAC project needed. Mike took time to answer all of my questions in addition to providing the best and most fair estimate in comparison to the other companies I had spoken with. Mike was very thorough and took care to make sure everything was installed with precision and a personal attention to detail. Working with Deans Heating and Air Conditioning was an awesome and rewarding decision as we are very pleased with the installation of our new HVAC system. I would highly recommend Deans HVAC to everyone looking for a knowledgeable, fair priced , caring, and professional company to address their HVAC needs ranging from general services to full HVAC replacement projects. Definitely a FIVE STAR company!!!!!

Michael installed a new AC and Gas Heater in my home this summer. He is very professional, and…read moreknows his stuff, works hard and clearly takes pride in his work. I would highly recommend Dean's Heating and Air Conditoning. Update - 11/24. Michael promised a visit this fall to check on the heater. As promised, he showed up and did a check on the heating and all was working great.

Beware of their tactics! I was told by the service technician that someone would contact me…read moreregarding a service plan. I did not receive a call but did get an invoice for the plan on my A/C. I immediately called to explain that this was not what I wanted. Was told this would be cancelled and the new plan which included my furnace and A/C would be set up. I'm still being billed for the original plan which I cancelled more than two months ago. Trying to talk to these reps is next to impossible. They said that cancellation must be done within 60 days. I cancelled after 3 weeks. All I have been told is that I have to pay this invoice. How many more people are being duped by this unfair business practice? More people should speak up and a letter to the Attorney General for the State of Pennsylvania seems to be in order.

18 years as a customer. Bills always paid on time. Now they want to charge me $99.99 every year for…read moreunder usage. Great way to lose a customer. They also will charge me $94.00 to come remove their tank.

Can no longer recommend!!!…read more I had Hotzople for over 7 years since I moved into my home. I am very very disappointed in how techs handle certain situations and actually found a MAJOR issue in open ductwork in unfinished basement that NO ONE from this company even bothered to look into or do any sort of testing to find out root cause....when I stated that my husband and I smelled musty, dusty smells and were affected by allergies, I was told 'this is normal' and nothing else. ???? You pay almost $400 for their better tier plan for HVAC service, and what you get is little to NOTHING. The tech barely does anything and if you state you have issues, they blow you off. Lazy!!!! I hired another company to install a new system, wasn't about to give this company anymore of my money. They found a cracked UV bulb that Hotzople had replaced, my filter area was jacked and should have been fixed a LONG time ago, and I today found an extra tubing coming off my duct in basement that was never capped off, thus rendering my entire system basically non functional -- at least very wasteful..... I cannot believe this has been for 7 years and Hotzople NEVER once checked for any duct work issues, or anything or ran any tests, I was systematically blown off, these guys do they BARE Minimum and ONLY care about collecting their yearly $s for maintenance. I highly suggest everyone EDUCATE yourself about HVAC before hiring ANYONE, these companies anymore have become greedy, they don't care. I was also told I had issues with my old system, but never was 'shown' WHAT those issues were fully. Trust is a BIG thing if you want to keep your company running....these guys 100% lost my trust and now someone else will be getting my money!

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.