Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

Diligent service and very fast response to a 5am Saturday morning water pipe burst…read more Eddie responded to the call instantly and arrived when promised. He made an immediate repair to return the water supply to our home. Then he outlined a definite long-term solution including an on-the-spot consultation by Ken Husband for future structural and aesthetic repair options. Ken explained the process and defined the timeframe that he would return to evaluate the full extent of the water damage. The rate for emergency service was right in line with expectations. The approach was clearly customer-focused and team-oriented. This is a local business that I trust and absolutely recommend.

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Three Mondays ago, I discovered a sewage backup in my partially finished basement. I called…read moreShrewsbury Plumbing & Heating and reached them right at the end of the day. A crew responded and cleared the line by plunging the outside clean-out. They were on site for about 30 minutes, and the visit cost $180. I appreciated their quick response and the referral to a restoration company, which arrived within three hours to begin cleanup. Unfortunately, last Thursday night--after a week-long restoration process--the same problem occurred. The next morning, Shrewsbury Plumbing & Heating returned. They snaked the main drain and restored flow. I asked whether there would be a charge since this was the same issue occurring so soon after their first visit, and I was told to call Stan on Monday when he returned from vacation. That visit cost $279. This Tuesday, yet again, we experienced a sewage backup. I called and spoke with Stan, who informed me that the company does not guarantee sewage backup repairs. I asked why a camera inspection wasn't done during the first or second visit, and he explained that they first attempt less involved methods. In hindsight, the initial response amounted to short-term fixes that did not identify the root cause--while generating additional service charges. On this third visit, the crew worked hard and ultimately used a camera to discover a stick lodged in the main drain, which they removed. This visit cost $444. I understand that not every issue is obvious on the first attempt. However, when I call a professional for a problem I cannot resolve myself, I expect that the goal is to fully diagnose and eliminate the cause--not to take incremental steps that allow the condition to recur. I am a career firefighter, and when someone's house is on fire, we take extra measures to prevent a rekindle. That is part of delivering competent and responsible service. Given the nature of a main sewer line blockage and the costs involved per visit, camera inspection should be a standard early step--not a last resort after multiple failures. My criticism is not aimed at the technicians who came to my home; Steve and Nate, in particular, were professional and worked hard. My concern is with management decisions and the lack of clear procedures that prioritize resolving the issue correctly the first time. If a camera had been used during the first visit, this issue could likely have been resolved immediately--saving significant time, stress, and expense. I am writing this review to encourage a more customer-focused approach moving forward. The rating associated with this review reflects management practices, not the field crews who responded.

Cost over $140 to unclog a toilet, which took less than 5 minutes to do. Guy came in and bragged…read moreabout how much we could have saved getting a regular auger from Home Depot instead of a plunger. Ended up damaging the toilet as well. Came back once I called and claimed it was there before he got there. He would know, right?

Andy is a true Professional! His attention to detail and customer service is top notch, stellar…read more His craftsmanship is superb, you get a quality job done and you really can't go wrong with Premier Electrical Solutions! Of my research and estimates I gathered, his was the best. He stuck to his dates and times and provided excellent communication from beginning to end. I just want to thank you Andy, from Premier Electrical Solutions for a job well done! He installed two wall GFI outlets in my basement running two dedicated lines to the panel box the right way, and wired in an hung a pool table light fixture with ease! I am VERY HAPPY with the service provided. He has a plethora of experience in his field, and has seen it all, I respect his experience and expertise as I only allowed him to touch my electrical work in my new home built in 2021! Thanks again Andy!

From the owner: Premier Electrical Solutions is committed to providing our customers with the highest quality…read morefinished product and electrical construction experience while maintaining our core values of safety, teamwork and professionalism. We handle every project with the utmost care. We're a family business, and we treat you as family, too.

Years ago this company was excellent. Now I would say it's ok at best. For just plumbing they are…read moregreat. For boiler work or drain cleaning hire someone else. I read another review about someone with a boiler that after they came just left the leak go. This happened to us too. Hired them, they were here for 8 + hrs, left with water aggressively dripping from the boiler . Came out the next day same thing. The soldering job looked like a homeowner did it not a plumber. Still leaking after he spent another 4+ hrs on it. Then I complained to the owner and he came out, apparently he knows what he is doing. So after 3 days of water leaking all over the floor the owner was able to fix it. All I can say is if the fat guy and 20yr old boy wonder show up to fix your boiler, my advice is slam the door in their faces and call someone else. We hired them to clean a drain out and they sent 2 guys and charged me $78 to say they can't do the job and suggested we hire Roto rooter and we did. Roto rooter was able to do the job. So regular plumbing and gas leaks they are worth hiring, those guys know what they are doing. We had a leaking toilet and they did a good job. New sink great job too.

We had our boiler heating system replaced by Stambaugh Plumbing and Heating. The replacement went…read morewithout any issues from start to finish. The crew were very professional. They each knew their job, and did it. They answered our questions and explained our new system. We had the company return today to service our air conditioner, Andrew was not only friendly ,but professional as well. He explained what he did,and what he found. We would recommend Stambaugh to anyone looking for heating or air conditioning problems.

Juan has installed a water heater for us and replaced an outdoor spigot and shutoff valve. He…read morealways arrives right on time and is very neat and respectful of our property. We also had him replace a circuit breaker. His rates are very reasonable, and he does first-rate work.

Very quick response. Attentive to detail. Gave me a quote and did the projects that I needed done…read morefor the quoted price. I was obviously satisfied, because when another project came up, I knew who to call. Second time was same as the first. Fast and professional service.

I've been a customer of Bair Oil Co. for 23 years, but my recent experience with a furnace…read morereplacement was disappointing. When our 48-year-old furnace failed and sent soot through the vents, Bair came out for a weekend service call ($180, which was reasonable) and confirmed it needed replacement. We agreed to move forward and paid a 30% deposit of $2,227.41. From there, the process became concerning. The initial contract didn't include the A-coil for central air. I was asked to go outside during heavy snowfall to locate the model number on the compressor. I could not find a model number. Yet a quote was issued without anyone verifying the equipment on site. The updated contract listed the wrong furnace size, which I had to catch myself. I also had to ask whether soot-filled ductwork should be cleaned -- something I would have expected them to recommend -- and the duct cleaning referral number they gave me didn't even work. Ultimately, I chose another company after being more impressed with their professionalism and HVAC knowledge. When I requested my deposit back, I was told it would take 10 days (minus the service call). After 13 days with no refund, I was informed they had "forgotten," but a check was delivered personally to our house the next day. Bair has always been pleasant when delivering oil, and friendliness counts. But when spending $14,000 on a new HVAC system, competency, accuracy, and proactive guidance matter more. If you're just buying oil, they may be fine. For major HVAC work, I would recommend exploring other options.

I looked up this company's price for propane today online. They are a local company. The website…read moreon 12/30/2025 says 174.9 for 300- to 500 gallons. I called them up for a delivery and was told the price was 2.09.9 for 300 to 500 gallons. I asked why the price listed was 174.9 on their website, and was told no, that price is wrong. So they advertise for 35 cents less online per gallon and expect you to pay 35 cents more per gallon. A difference of 105 dollars. That's what I call false advertising.

Best anywhere, ask for a estimate on a mini split strive sr. Came out next morning,that afternoon…read morehad a estimate, very affordable, I set up install day and time, they were here today,snowing and cold,complete install cold weather, very impressive, clean guys and curtious, will definitely have them back for all my a/c and heating needs, thanks.

Had to have strive come out due to my heater not working. They were quick and professional and were…read moreable to make it out that next morning even though I called near closing the night before. They were able to get my furnace replaced quickly and for a reasonable price! I would recommend them for anyone who has heating and cooling needs. They were very professional and friendly!