I am SO grateful to VEG ER for Pets - they were such a great team helping me solve my dog's issue :…read morea foreign body stuck in her intestine. They were incredibly caring, kind, patient and understanding. They gave clear treatment options and were supportive of my choices. I am so relieved to know that such a great ER for pets exists, and am confident they can handle any array of issues that comes through their door. They operate with impressive efficiency, communication and care. We are lucky to have them in our community!

The staff and doctors here really care. I was impressed with how much it seems like a human ER. I…read morecame in with a sick pet which needed to be hospitalized. It was very stressful thinking about leaving her there over night until they asked me an unexpected question. "Are you going to be staying with her or going home?". They have these great little rooms with futon beds where you can your pet can sleep through the night. Is it pricey? Yes, but they're taking care of your pets when nobody else will. They also followed up after with no new exam fees. Even prescribed some new medications and threw in some beneficial food for no extra cost.

I'm so grateful this veterinary hospital took such great care of my boy cat. He suffered two…read moreurinary blockages back to back and needed up needing PU surgery. The team loved on him and was great about updating me on any changes and his condition throughout the duration of his almost week long stay. I'm so grateful to have my boy back home alive and well thanks to this amazing team. They even sent him home with a bag and some cans of the new food he has to eat with his condition.

My 16 yr old dog spent the night vomiting bile and then being extremely lethargic the next morning…read more I went to TVRH and my dog did his normal greeting to the vet tech, licking her hand and wagging his tail. They told me he had an infection, all bloodwork was normal besides liver enzymes were elevated (my primary vet said he was not concerned because the levels weren't high). They recommended being kept there for 24-48 hours to get fluids and antibiotics in him and then re-evaluate (this was around 3pm). I received a call at 6:45am the next morning saying he was doing great, had a strong appetite and was ready to go home. I wanted him to stay in their care for a few more hours at least because I wanted to be sure given his advanced age. My girlfriend picked up at 1:30pm and I payed the $2300 for his 22 hours of care. My girlfriend got him home 30 minutes later at 2pm and after she got him out of the car, he lost his balance while urinating and she had to carry him in and put him on our bed. She said she just thought he was exhausted. I got home at 6pm, 4.5 hours after discharge and he looked worse than when I left him with TVRH the day before. We could not get him to eat, even human food that he normally loves. I wanted more information on why he was discharged and their shift change of doctors is at 7pm/7am. I called at 6pm and let the receptionist know of his worsened state and I wanted a call back immediately from the doctor. Well, 7pm came and went and I didnt hear from Dr Peddy. Thursday came and went, could hardly get my dog to drink water and still wouldn't eat anything. I scheduled a visit to my primary vet for Friday. After examining him and his bloodwork, he couldn't find anything wrong with him but said, we've got to get him eating and drinking. So he gave him a strong dosage of steroids to try and kickstart his appetite and give him more energy. Unfortunately, it did not work. We scheduled to have him euthanized and did that at our primary vet yesterday. I am extremely livid that I was told he had a strong appetite, yet he never ate after returning from TVRH. Also, he was in worse shape than when I dropped him off the day before. And the fact that after spending $2300 for 22 hours of care, I could not even get a call back for a 5 minute conversation about why they told me he was ready to discharge at 6:45am that morning. I will never take an animal here again and recommend either state or another local emergency vet instead if you truly care about your pet.

last week my husband brought our 14 lb yorkie in for a snake bite on his mouth. TVRH told us it…read morewasn't a copperhead bite and that the dog was fine. they gave the dog some pain meds and sent him away but not before charging 400 dollars for absolutely nothing. they didn't really examine him or run any tests though my husband clearly informed them that the dog was already being observed by our vet for kidney problems. luckily we had a regular vet appointment the next day where they ran blood and urine tests and told us that we had to take the dog into NC State's small animal hospital that same day. if we had listened to the vets at TVRH, our dog would be dead. by the time we got to State (36 hrs after the bite), we were immediately informed that he did have a venomous copperhead bite, that his kidneys were failing and he was getting tissue necrosis in his neck. NC State managed to stabilize him and treated us with professionalism and respect, informing us of costs all along the way. TVRH is a terrible facility that provides sub-standard care for sky-high prices. our vet told us to never take animals to this hospital and to go to VEG in Chapel Hill instead.

Writing this review following our initial emergency, prior to our follow-up visit!…read more Our dog experienced a seizure (her first ever) at home, a few weeks ago. We had just moved to this area a few days prior, so we called the closest emergency vet we could find. The staff on the phone were able to calmly handle the situation (and calm us down), tell us exactly what to do, and we were waiting for us the second we arrived at the hospital. Once at the hospital, they took our fur baby back, and stabilized her and her vitals. Dr. Shuttleworth came out to tell us she was stable, no more seizures, and presented us with all of our options moving forward. He was calm and reassuring. The staff was ALL friendly, and knowledgeable, and most importantly, not pushy (allowed us time to figure out what the right path was for our family). They were up front about ALL options, pricing, and suggestions. I really appreciated the staff being supportive, and giving us direction. I felt they were concerned, receptive to all of our questions and fears, and really made our situation better (less scary for us). Also to note- I was not available the day after (while our fur baby was at the hospital having procedures done) and I was able to call once off work to get the full report of all the testing, firsthand from the neurologist (Dr. Warren). I appreciated him taking the time to explain tests & labs to both my partner and me (was not annoyed at all that he had to repeat all the information twice during the day) Moving forward, we will have follow- up appointments with Dr. Warren, at the same location. I appreciate that they have several specialists here, if you need one after your initial ER visit. Yes, it is expensive, just as any animal hospital is. I don't think their prices are much different from other emergency vets we've been to (for previous, non-related issues). Loved this ER vet and would recommend to others in the area. Competent, compassionate, and caring.

I can honestly say my experience with animal emergency hospital in Raleigh on Vick Ave was…read moreexceptional. It all started at 2:00 a.m. Saturday on July 11th with a conversation with Sebastian. I then arrived at their location at 7:30 a.m. on July 11th. My Rottweiler had decided to swallow a rock and could not pass it through her small intestines and colon. The admissions staff was wonderful and very attentive. Once Thea Belle was triaged Dr. Catherine Coulter assessed her and told me all the steps she was going to take to help alleviate the issue before making surgery the last option. She was able to do what the previous emergency location was not able to do and that was to manipulate The Rock through her intestines and colon and pass it out her body. Words cannot even convey the emotions and feelings that went through my heart and mind when she handed the rock over to me. She and her staff went above and beyond to make sure that Thea Bella received the best care in their hands. If I ever need an emergency hospital again praying that I don't, animal emergency hospital will be the one I make the drive to.

The staff were soo understanding and knowledgeable. During my dog's and my stay there i saw alot…read moreof animals receive care, birds, guinea pig, even a pet ambulance come in. Even as busy as it was, attention to my dog did not go unchecked. In the worst time a pet owner experiences, I am soo thankful that they were there! Great job everyone!

Unless your pet has a severe emergency, don't go there. My dog was sick and hadn't eaten in 4 days…read moreSeveral days earlier, we saw our local vet who gave my dog a shot for nausea. By Saturday, he still wasn't eating and our vet is closed on the weekend I do understand that this hospital operates on a triage system so I was prepared to wait. After sitting in an exam room for 2 hours, I told them I was leaving. They said that there had already been several emergencies ahead of me that they were working on. I had called them before driving over because it was 20 miles from my house and a lot of traffic to get there.

We had to unexpectedly put our cat to sleep at this hospital. All the staff, but especially Amanda…read morewas amazing, and went above and beyond for us. She walked us through every single part of the process, answered every question we had, gave us the time and space to grieve, and treated us and our cat with the upmost respect and dignity. She had genuine compassion. She made a horrible day a little more bearable. Thank you to Amanda and all the staff here - we are grateful.

The staff showed incredible compassion during the hardest day of our lives. They treated our dog…read morewith such kindness and dignity and made an unbearable experience a little easier. They truly care about both their patients and the families who love them. We are forever grateful for their support and highly recommend them.

Garbage. literally charged 1400$ to do absolutely nothing for my dog. just kept their hand out and…read morewas trying to get more money. wanted 4000$ for a treatment that "probabl won't work"

took my mini poodle there on Friday. Terrible vet. diagnosed her with "infection of unknown origin"…read moreprescribed amoxicillin and sent us home. she did not improve at all, temp, lethargic, no appetite, and seem to be in pain. had to take her to another emergency vet on Sunday and was tentatively diagnosed with pancreatitis which need entirely different treatment! my baby suffered three extra days because they did not test for pancreatitis despite exhibiting all symptoms except throwing up! I'll NEVER recommend them or go there again. thank God a tech vet friend and my granddaughter recognized the signs and began treatment and got her to another ER today. she's headed to regular vet tomorrow for confirmation but her temp is already declining with instructions of treatment from 2nd ER

I brought my dog in after hours cause something was wrong with her. She had just been to the vet 2…read moreweeks prior and was fine. Whatever happened with her happened all of a sudden. They helped with her the best they could with her sudden issues. Unfortunately she passed away later that morning but they were great in their help and assured me I was doing everything I could to try to help her.

On 4/14/2026 we took our sick cat (Milo) to the Small Animal Emergency Services in Vass. Milo had…read morebeen vomiting and acting lethargic for several days. An x-ray showed he had a intestinal blockage. It came down to either putting him to sleep or paying for surgery. We opted for surgery, and today I am happy to announce he is doing great. He apparently ate a shoe string that he could not digest. Thanks to CareCredit, I am able to make payments. The loan will be interest free if I get it paid off within 6 months. My experience at this clinic was very positive. The staff was very helpful and polite. The doctor was excellent and diagnosed Milo's issue very quickly. For emergencies or if your normal veterinarian cannot get the job done, go to this clinic in Vass. They have more advanced imaging and can perform various surgeries, as needed. Just be patient, they can get very busy, but the wait is worth it.

We had a horrific experience with Small Animal Emergency Services in Vass over the weekend. Our…read more17-year-old Maltese was in a lot of pain, so we took her to Small Animal Emergency Services. Upon arriving they took our dog back into the treatment area and left her by herself to die after barking in pain for at least two continuous hours. My wife kept asking them to check on her since she was in horrific pain. They treated every dog but ours. They refused to let us see her. After 3 hours they told us she quit breathing and refunded our 500.00 dollars. Most importantly they took from us something we will never get back: The right for her to pass with her family by her side. How they treated her is unforgiveable and we urge anyone thinking of taking their pet to Small Animal Emergency Services to remember how they treated us and our beloved dog.

I have been to this center twice. The first time, I was an overly paranoid dog-mom to a newly…read moreneutered pup that seemed overly lethargic. It turned out to be nothing. Still, at 2 in the morning, a really awesome doctor talked me through why I shouldn't worry, got to know my guy, and since there was nothing wrong with him, I didn't get charged anything. The fact that I was not nickel-and-dimed for a problem that didn't exist earned this place my trust. Last night, one of the worst things happened. My dog of 15 years went from being her sparkle-eyed, tippy-tappy, singing and dancing self in the span of 24 hours and by midnight, she was puking blood and couldn't get her tongue back in her mouth. I came straight over. There's always this shame with vets. I've had experiences where I can see the looks, the grumbles, the judgements. When you're poor, you let appointments slide, you want to do better for your animals, but you can't always. My husband and I have been battling foreclosure for the last year or so, and we let some things that didn't seem pressing slide. The woman at the front desk didn't shame me when I said I wasn't up to date on Molly's vaccines or bloodwork. She didn't shame me when I talked about her bad teeth. She saw the scared human in me and offered grace. I didn't get her name or the nurse tech's name, but the doctor introduced herself as Angel. Different pronunciation, I'm probably spelling it wrong actually. But it fits. She was exactly what I imagine an angel to be. She was direct. She told me my options. She explained that my dog was essentially a 90 year old in dog years. I couldn't afford the treatment to even try to get my girl back. End stage kidney disease. My husband wasn't with me, so I had to face this decision alone. Angel sat with me, held my hands, offered what comfort she could, asked about how I was feeling. I've been through a euthanasia before with another dog. I was not allowed to hold my other dog. I was panicked and I knew my distress was scaring her, but I couldn't hold it in. I watched as her pupils dilated and her heart stopped and her body went limp. I read once that your sense of hearing is the last thing you lose in death, and for years I have carried the guilt of knowing that as her soul slipped away, the last thing she heard was her mama crying "no, oh my god, please no." But Wake Veterinary Medical Center gave me the chance and the ability to be strong for my baby. I was settled in a quiet room with my baby in my arms. I held her as she went. I held her after she was gone, until her body cooled, whispering how much I loved her. They didn't take away the pain of grief for me, but they eased the trauma of it. Molly's final moments were calm. She was held and safe and warm. That's more than my others got. I know I told the nurse tech that I knew it wasn't her job to manage *my* emotions, but she stayed and listened anyway. She held my baby like it was her baby. That's not common, from what I've seen. Something awful was not compounded on by judgmental stares and rolled eyes. I didn't get the chance to stop and thank them. I was numb by the time I left, just focused on not crashing my car on the way home. But I really, really wanted the people of this place to know how much everything they did meant to me. All three of the women I interacted with, thank you. You gave me something in my worst moments so I was able to be strong for my brave girl. Words aren't enough here. Just, thank you.

Yikes. Our little…read moreKitty suddenly showed signs of weakness. Eyes were rolling back in head. Made wimpering noises. He was semi-responsive... but looking rough. Thinking something was wrong we brought him here. The vet recommended we do a $7k MRI, when we suggested other things like pumping the stomach or some other course of action- they said it wasn't advised. After we DEMANDED to get our kitty back, they undid the signing of our papers to euthanize the little kitty and they gave us a little lecture about how the cat had been given an IV of tap water by us and it was bad because my mom had put water in his bag or something (happened before I got there, but what competent office just leaves a cat unattended in a way my mom could do something like that) and apparently that means it might have "parasites"- then gave us an antibiotic. They told us how to administer the antibiotic, and we asked if they'd given him some or could show us, they basically parried our soft request and insinuated we could do it ourselves. They then said it was "against their medical opinion" to take him home and made us wait to get him back for about 15 minutes with us terrified he was seizing or freaking out cold in a white medical room alone. They delivered him back- and he just looked very weak and tired- but he was breathing fine. Since I got there a little after they brought him there, I was surprised that they would suggest "putting our cat to sleep"... instead of just suggesting he get some sleep. We brought him home, gave him kitty milk, and little by little, he showed more signs of alertness. At first he was opening his eyes. Then his breathing regulated. Soon, he was sitting up when we gave him kitty milk. About four hours after we brought him home, he was able to stand on his own. Next, he was walking to his own litterbox. After a little catnap, by 8pm he's walking around, purring, and jumping up onto the couch (as well as doing a little bit of bread kneading). I would probably go with someone a little less quick to assume things are fatal immediately so you don't lose a member of your family because of their "medical opinion". Ps right now he's licking his fur grooming himself as if it was a regular weekend. This happened earlier today.