Hi-ya! Moose suites…read morewas a great hotel. It's super clean, good staff and next to the Roam transit and shopping areas. When you first walk in the lobby check in area is next to the large sitting area with a big fireplace that is hot enough to warm you but not make the place uncomfortable. The rooms are very well maintained and so are the walkways, fitness center, sauna, jacuzzis (2 large ones) and pool. The restaurant that is nothing the hotel we didn't eat at, but I ordered and old fashioned and it was good and strong, but no black cherry, but that was fine. The sauna was so clean and it felt great to warm up more in the mornings and relax in the jacuzzis after a hike in the evenings. The jets were powerful and the views from that area overlook the the mountains and the gondola an Norquay. This hotel was great, only one thing really, the laundry room at 2 washers and 2 dryers which were of good quality, but one was down. We stayed here for 6 days and i thought that was a good amount of time without it becoming too day to day feeling. 5 stars because we had a great time there AND they provided loaner bear sprays for all of us. I don't know if they can do it for everyone, but that saves you at lease 35 bucks for each spray that you can't take back in the flight if you do t use (and don't check bags). That was an amazing food convenience.

Wonderful rooms right on the main hotel region. Absolutely wonderful spa and rooftop hot tub…read more Would stay here again for sure. 2 (very small) reasons it's not 5 star amazing: 1) Walking to and from hot tub outside was a bit challenging in frigid weather. I guess I'm not Canadian, and I got used to it, but having a bit more wind protection on the exterior walkways would have been nice - or warmer robes.... Not an issue in summer and not a huge deal in winter but worth knowing. 2) Restaurant isn't great. Mid level chain place. Much better options in town. Staff great loved the spacious rooms and ski lockers.

Looking like a building or castle pulled straight out of Edinburgh Scotland the Fairmont here is a…read moremagnificent hotel and grounds. Nice accommodations and working areas for groups, with one running joke, 'where are the wash rooms". Helpful through and through. Close to downtown with public shuttle just out front riding an on time jitney. Elk wandering in nearby and summer crowds growing I very much enjoyed the overall vibe.

The RUNDLE Bar & Lounge-…read more My client had just completed delivering a 3-day Signature Program in Calgary, and our event location manager said "let's celebrate by going somewhere really nice." So he drove us into Banff NP. We stopped at Lake Louise, Johnston Canyon, Vermillion Lakes, the cascade falls, and then we began driving to the Fairmont Banff Springs Hotel. What an absolutely beautiful hotel in one of Nature's most breathtaking masterpieces. The beautiful earth-toned cream colored hotel climbs from the lower mountain side and stands beautifully amongst the tall pines surrounding it. We made our way to the Vermillion Bar, where are post worked back in his college days, and were greeted by a super sweet server, Ayala, who lit up whenever she laughed and smiled with you. We enjoyed cocktails, beef, tartare, veggie Credit, charred, avocado, and a unique presentation of hot wings I've never had before - the actual wing that has two bones in it was pre-cut down the middle so you were served the 2 halves as their own individual wing. Great flavors and it was very unique and enjoyable. All of it was delicious and undeniably yummy, and fairly priced for such an elegant location. We were expecting a much higher price point and were delightfully surprised to see that even though it is a luxury location, it was not price gouging or ridiculously inflated that one often finds in so many other locations that are "elegant or nice". If you have the opportunity to treat yourself to a very beautiful sunset under the majestic Mount Rundle, and want to enjoy a modern setting in a historic landmark, this is absolutely a visit you must make while in Banff National Park. Thank you Ayala for treating us so well, and sharing your sweet Australian journey with us. Chris, David, Trisha, and Keith

I can only speak for the coffee and the water mug we got with five stars service. It was a pick up…read morespot for our tour bus and so happy I got the matcha latte! I needed healthy caffeine and it hit the spot. Recommended stop and location was perfect if u plan to stay in this area! They have jacuzzi/hot tub, buffet breakfast and some cute merchandise.

Wow! I love this place! Great location. It's about a 15 minute walk into the heart of downtown…read moreBanff and all the shops and restaurants, and I appreciate that it's a little removed from all that busyness. There is a nearby bus stop too. I love all the amenities here. The hot tubs (they have two) are delightful and they also have a cold plunge pool. I did their cold plunge challenge, where they have a timer set for 3 minutes. I felt amazing afterwards! I love going back and forth between the hot tubs and cold plunge pool. They also have a sauna outside too. They offer free S'mores every day for happy hour, and supplies so you can roast your marshmallows by the fire pit outside. Lots of seating outside and I really enjoyed sitting outside and reading. They also offer board games to play and have a lot of indoor and outdoor seating, so many options of where you can be. They have a full bar with a nice selection. Delicious happy hour wine deals! I love their red wines. The food is really good here too. They have a really nice breakfast buffet and it's included with your room. Pancakes, eggs, sausage, yogurt, juices, pastries, and more. The bar serves snacks and other food throughout the day and evening. I really enjoyed their charcuterie board. So fresh and delicious. Our room/suite was very spacious. Two queen beds and a living room area with a sofa and fire place. The beds were pretty comfortable but not amazing. We had a microwave and refrigerator, and I loved the espresso machine. We also had a dining table. The bathroom had lovely shampoo, conditioner, and body wash from a local company. My only suggestion is that I wish we had more storage options to unpack our clothes. There were some hangers to hang a few items and there was 1 drawer in the nightstand. I wish we had a dresser. Excellent and friendly staff. I really enjoyed the vibe of this place. I would definitely stay here again.

What a gorgeous hotel. We liked how you can park right outside your suite. The views were…read morespectacular and everything was calm and peaceful. The tea options in the lobby were so nice, we really enjoyed relaxing with a cup of tea and soaking in the views. It was fairly spacious and the amenities were great. Can definitely see us coming back.

Coming from The Fairmont to this place was a great disappointment. Our room faced the laundry room…read morewith lots of windows that needed to remain shut (including shades) otherwise people can loon into your room. They do have laundry facilities to do ur own laundry which staff was nice to provide a detergent sheet. Their restaurant was one of the best in town with a good variety if selections. Staff was very helpful with providing measured jars of coffees, cream and packets of sugar... nothing more. I didn't bother to take picts as I was not impressed.

Check-in was easy at 4pm. Every employee we came across was nice and diverse. There's no elevator…read moreso luckily an employee brought our luggage up for us. You can probably ask them to bring it down for you but to save time upon check-out we brought the luggage down a flight of stairs. The room is spacious for two with the king bed. The bed, pillows, and comforter were plush. Slept easily every night. The view from the room is gorgeous especially with snow. I love how the lamps are step-on to turn on. The outlets are also easily accessible. The bathroom is a decent size. There's a clothesline in the shower you can use if needed. I like how the shampoo, conditioner, body wash, lotion, and hand soap were from a 1% for the planet brand. There's a shuttle to downtown and back. Pick up and drop off is always at IGA which is easy to find. You just need to call or let the front desk know when you need the shuttle. I needed post cards to go out and was able to leave them with the front desk. If they get your outgoing mail during the week then it will go out the following week. I also borrowed a pen and a key card for when I locked myself out of my room. I highly recommend this hotel and will book again if I'm in town.

Really love this small boutique hotel that is away from the city but not far enough that you can't…read morewalk or cycle or drive to the public parking where you can park for free for hours. They have a fantastic staff who will offer you bear spray, walking sticks, umbrellas and help you with advice. Style here is historical mid century modern. Hot tub is large and very comfortable with a great view of the mountains and they supply a robe in your room. There is enough shelving in bathroom and the bar and restaurant is beautiful also with excellent views of the mountains. They have a fire pit and plenty of tables outdoors on the patio.

This is a beautiful hotel in a beautiful location. It was a bit out of the way but with the free…read moretransportation around Banff, it was the perfect place to stay. We came in late from our Rocky Mountaineer train ride that day and headed in to relax and go for some dinner. We ate in their beautiful lounge area (some food pictures attached) for a light bite at dinner. I did get an opportunity to stop by the Farmer's Market and took adnatage of the transportation system here. The room was perfect for a two night stay and the staff here was wonderful. It goes without saying that the views out the window were like every where else, spectacular. We were very busy and therefore did not have much time to enjoy the amenities of the hotel. It really was just for sleeping and eating. Overall, they did a great job! Dinner at the lounge, and a wonderful buffet breakfast. ( A few pictures are also attached.) They really take good care of their guests. I was so surprised to read some of the lower star reviews. Are we speaking about the same hotel here? I do not trust low star reviews when the reviewer also has a low amount of published reviews. This was a fun place and overall did an excellent job with their wonderful team. KUDO's to the team at the Rimrock Resort Hotel

1 STAR -- RIMROCK MANAGEMENT NEEDS TO ANSWER FOR THIS…read more Rimrock management should be absolutely ashamed of how my daughter's wedding reception was handled. This was not a minor service issue. This was not one employee having a bad night. This was a complete failure by the hotel to provide the experience we paid for and, more importantly, a complete failure to understand what a wedding reception is supposed to be. We paid for the reception from 5:00 PM until 1:00 AM. What we got was a night of frustration, embarrassment, unnecessary security involvement and guests who ultimately felt so uncomfortable that they left around 10:00 PM. Three hours of a paid reception simply went unused because of the atmosphere created by the hotel. Management needs to ask themselves how they allowed this to happen. When our guests arrived, the reception room wasn't even properly ready. Tables weren't set. Name tags weren't out. There was no water on the tables. The easel for the welcome sign wasn't set up. And the BRIDE HERSELF had to set up tables at her own wedding reception. How can management possibly think that is acceptable? The bride should have been celebrating with her new husband. Instead, she was doing the hotel's job. Then came the treatment of our guests. The groom was refused alcohol because staff claimed he was drunk, despite the fact that he was sober. Guests were accused of drinking and driving. A mother who had not had alcohol in over a year went to her vehicle to pump breast milk and was followed by staff/security. A guest carrying an approximately 2-inch pocket knife was somehow considered enough of a threat to involve security. And throughout the evening, our guests felt like they were being watched. Security was monitoring people at a wedding reception where everyone was simply trying to celebrate. Staff repeatedly approached the mother of the bride telling her that people were being cut off because they were ordering doubles. Again, nobody expected the hotel to allow irresponsible drinking. But there is a massive difference between responsible alcohol service and making an entire wedding party feel like they are under investigation. This is where management completely lost the plot. You were hosting a wedding. Not a nightclub. Not a criminal investigation. Not a security operation. A WEDDING. These people were friends and family who had travelled to celebrate the bride and groom. Instead of making them feel welcome, your staff made them feel watched, judged and unwelcome. And the consequences were devastating. THE BRIDE AND GROOM NEVER HAD THEIR FIRST DANCE. THE BRIDE NEVER GOT HER FATHER-DAUGHTER DANCE. Those are once-in-a-lifetime moments. You cannot refund them. You cannot reschedule them. You cannot apologize and give them another chance. They are gone forever. And management needs to understand that. You didn't simply provide poor customer service. Your handling of this reception contributed to an environment where the celebration effectively fell apart. People began leaving around 10:00 PM, even though the reception was paid for until 1:00 AM. Imagine paying for a wedding reception until 1:00 AM and having your guests so uncomfortable that they're gone by 10:00. That should be an absolute embarrassment to management. My daughter and her husband deserved to spend their wedding night surrounded by the people they love, dancing, laughing and celebrating their marriage. Instead, they had to deal with hotel staff, security, accusations and a reception that never became the celebration it was supposed to be. The bride even had to help set up the room herself. Management failed this couple when they were supposed to be taking care of them. And I want to be very clear: This isn't about wanting special treatment. It's about expecting the basic service that was paid for. It's about expecting a hotel that hosts weddings to actually be prepared for a wedding. It's about expecting guests to be treated respectfully. And it's about expecting management to understand that a wedding isn't just another event on a calendar. For the bride and groom, this was their wedding day. They only get one. Rimrock management should be asking themselves: How did a wedding we were paid to host until 1:00 AM end with guests leaving at 10:00 PM? How did the bride end up setting up her own reception? Why did the groom get accused of being intoxicated when he wasn't? Why were guests accused of drinking and driving? Why was a mother pumping breast milk followed to her vehicle? Why was security making guests feel uncomfortable at a wedding? And most importantly: Why did the bride and groom leave their own wedding reception without ever having their first dance? Those are questions management needs to answer. An apology after the fact won't give my daughter her first dance back. It won't give her father back the dance he never got. It won't give the bride and groom back the h

I thought this was better than expected…read more What was once an old fashioned motor lodge is now a boutique hotel experience. Pro's Newly renovated with windows and doors that open into the courtyard. Grab a table and chairs and have a cozy little setup next to your room. The bathroom is large and clean and updated. Plenty of storage and higher quality finishes. A safe and closet and cubbies and chest of drawers. Check-in is self service and requires an app. Pour over coffee. Free, Off-street parking, on the edge of town. Near a gas station and a bus stop. Super quiet. Never heard another person even though the property was booked the entire time we were there. Cons Price for value is a bit steep but cheap for Banff overall The amenities are really at the Canoe hotel across the street. Laundry. Sauna. Hot pools. Coffee supplies. Restaurant. No early arrivals accommodated. Overall this is a fun spot and worth a recommendation.

Was a little hesitant about this place at first, and I'm definitely one to stereotype motels as…read more"dodgy", but anything you'd raise an eyebrow at upon entrance really just turns out to be part or the sweetness. Really, really love the designs of the rooms. They blend older, "your grandma's house" kind of bases with a bright, simple style. It's got a unique look that wouldn't seem to work on paper.. but man, they got it down pat here. Rooms were super clean (which is really the main thing I worry about with travel), and RIDICULOUSLY quiet, especially for being a couple shakes away from main street. Seriously, I forgot we even had neighbours. Not a peep of noise all night (on a friday, at that!). Our only real (and small) gripe was the temperature. Despite fiddling with the room heating, it was always just a little chilly. But we had a tall roof, a big window, and perhaps not the best "fiddling" knowledge. All in all, not a big deal :) This place was cute, sweet, cozy and clean. Almost makes you feel kinda bad about wanting to stay in your room the whole day while beautiful banff is waiting outside. (lol) I never thought I'd learn to find forest-floor laminate charming. But here we are.

Wonderful place to stay in Banff. It's pricey but the whole town is pricey, so it seemed good in…read morecomparison. Parking was free and only a 5 min drive away from town. There is a bus option right across the street, but I never used it. It's a good spot to stay while visiting Banff and Yoho National Park. Nice, spacious, and clean.

Extraordinary!!! Dinner by the Fire Place in the Lodge,…read moreBlueberry Tea - In The Hot Tub Over Looking Cascade Mountain.... Sublime.....Thank You All..... Memories Last Forever - Thank You!!!

I absolutely adore this hotel!!!! First off, it's super weird that this is the only Marriott…read moreproperty in the area. I didn't know what to expect but I'm so glad I gave this a try. The town of Banff is filled with hostels, so it actually makes sense that this is a super chill place to hangout with good vibes. There's a ton of fun common space filled with games and couches. You can see storage lockers, bikes, and there's even a movie theater room. The check-in is at the bar where you receive a token for a free welcome drink. There's also a "food truck" which serves some food. There's a huge hot tub that's as big as the pool to relax after a long day of hiking. Location- It's right on the edge of town so it's super easy access in and out. Parking was just under 20 bucks but there's actually plenty of free street parking right behind the hotel. You can easily walk into town. Rooms- the rooms are adorable! They have a wilderness theme and they go all out on Banff. I could not believe the detail of the tiny crocheted moose head on the wall. So freaking adorable!! You can tell most of the rooms are designed to fit multiple people. The layout is probably a bit strange in comparison to a standard hotel room, but it's super fun for a mountain getaway. Loved all of the small details and the little connected patio. Couple small cons- the rug shed like crazy. My socks looked like they had a ton of dog fur. I remedied this by asking for a pair of slippers. I used the retro telephone and hit bedtime stories and got a long distance phone bill upon checkout; the front desk fixed it, but I thought it was strange. More pros- it happened to be my birthday, and I loved the personalized postcard in my room, along with extra drink tokens and goodies. Would definitely come back!

Love this hotel. There's an awesome pool and hot tub outdoors. The lobby is modern with lots of…read morespots to hang out. The rooms are decorated in an eclectic (expected for Moxy) but cozy style, and most importantly, the beds are comfy. We've stayed here a couple of times in Banff and were always sad when we had to leave.