This store is very busy but the employees are very attentive and helpful and they got most…read morecustomers in and out very quickly! We had an appointment for ID verification and they were able to help us complete all the needed steps politely and as quickly as possible.

Amanda was very helpful, I came in to drop off some Amazon packages not knowing that they needed to…read morebe packed by me and instead of sending me away she actually took the time to help me get them packaged so I wouldn't have to drive another 50 miles back. She was so helpful, just that act alone I will be coming to this particular location more.

Plenty of options in the Fitchburg/Madison area for shopping. I popped into this location while…read morevisiting. Very vast store with tons of variety. Better brands. It's own house label. And a mini food court as well as a florist and Starbucks. I think they also have lunch specials in that little food court and a steak night on Thursdays. Smells delicious in the store. Helpful employees when I needed to find something. Plenty of parking out front. Right near the target. All the items I've purchased are fresh. Ginormous selection as expected of cheese and dairy. However, I do feel prices are a little bit higher here than some of the other neighboring markets. I will definitely be back.

The service at Starbucks was amazing. The wirkers were absolutely friendly. Great serviceread more

This store has very aggressively bureaucratic unfriendly systems. While in the store seeking notary…read moreservice I was told I would have to go home, go online, make an appointment, then come back. I said it would be easier to make an appointment as long as I was there. No go. They would require me to make a trip home, go online, make an appointment, then drive back to the store (which at the time has 2 staff with no customers and nothing else to do).

Apparently my printed image of the return code was to small, so they wouldn't send the package,…read moreeventhough the shipping number was on the printout. I called to ask and said we can't ship this way??? I returned with the package and a new printout, but after waiting in line 10 min, I use this crappy scanning device which works on the 13th time. These people are way too important to help out.

The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

I placed a DoorDash pickup order at this location for a patty melt and a parmesan pretzel. When I…read morearrived, the store was practically empty, so I went straight to the cashier to ask about my order. He told me they hadn't received any DoorDash notification, which was surprising since I showed him my confirmation and I was at the correct location. They ended up making the order on the spot, and I waited about 10-15 minutes. A staff member, possibly the manager, apologized for the delay and offered me a complimentary fountain drink while I waited. I browsed the store in the meantime, and my food was eventually handed to me hot. Patty melt was a bit greasy and the pretzel was soft. Tip: If you're ordering through DoorDash, it might be wise to call the store afterward to make sure they've actually received your order.

Made a purchase online and picked it up at the store. It was ready when I got there - easy in,…read moreeasy out. Very friendly. Staples isn't exactly my first thought when shopping for a coffee maker, but they had the best deal on a particular Keurig that I was looking for. Works for me!

I received great service starting with my phone call asking if the item was in stock…read more Item put to side fo rmy pick up and purchase. There was a coupon in my Sunday paper and online. No hassles at the check out with the $5 coupon. Separate orders - no worries. Do you have the Staples Reward card, but can't find it? Let's look for it. =) Oh my! People that are geniune. I'm shocked for a chain and the size of this place - the employees are worthwhile. Actually at both locations.

Of all of the Aldi locations around and near Madison, the Watts Road location is terrible. I if the…read morerest of them were as bad as this one I wouldn't set foot in an Aldi . Their freezer section in the standalone freezer there were several items that were unmarked. The price wasn't on either side of the freezer. I have been to this location several times and it is always as disorganized and dirty each time. I didn't have any bags with me and I needed to purchase one. however the registers that I could immediately see, none of them had any bags to purchase. As I was packing my items into boxes, I saw one self check out had a few bags for purchase. I would say I visit this particular location maybe once a month and this was the third time I have noticed that there was no or few bags for purchase. Usually, I go to Aldi in Sun, Prairie, Fitchburg, or East Madison, because they are better stocked and better organized than this particular location. This one is by far the closest one to my home, but I will go out of my way to avoid this particular store when possible.

My wife & I have been Aldi's customers and cheer-leaders for many years. Our Aldi's of choice &…read moreconvenience has always been Sun Praire, 750 whatever St, It has always been an immaculate, prize facility. Two months ago, we began to see significant negative changes. It has gone from a clean, well stocked, beautiful store to a pit! Today, I asked inquired about what's happening. Manager change said a frustrated worker. Can I speak to the manager, I queried. He's not here. On a Saturday, not here! Aldi's has a problem from Stat Store to Pit in just two months. I would like to speak with someone in authority. My number is 608-837-3231,

Love the new ownership. day and night from last owner. Pleasant efficient…read more delivery was quick. felt bad afterward I did tip him something.

Only 1/2 of my order was delivered. No flowers came, and I paid for same day service, which also…read moredid not happen. I am calling the Better Buisness Bureau! My order was $280.00!!! order# W1012263057