I appreciate GABBY from Guardian at the 'WESTSHORE' She. is FRIENDLY,NICE...but most of all FAIR…read more She DOES NOT PLAY FAVORITES..unlike the previous managent. If the 'favorites' said 'jump' the previous management said 'how high' They lied, filed false reports,used abusive language towards others. ..and noone said a thing. I was written up for eviction 11 times..once for'salty' language when the tub filled up with'dirty' water. I plunged all SUNDAY after hours was cranky ,later said sorry I'm tired written up 11 times mostly by teachers pet..old mgt.GABBY at Guardian is fair..still don't like authority..I pay rent on time..left last apt. perfect. HEAD of maintenance ULYSES deserves a RAISE..a great human being ,employee KUDOS to SAM and retiree KUHN

They rent out HUD/Section 8 apartments with mold, and then maintenance just paints over it instead…read moreof fixing it. I've filed a Fair Housing complaint. Oh, and FYI, their being sued along with a few other property management companies, and Law Enforcement. You can now add me to that list.

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Terrible management with Bristol Urban properties. Lived in my apartment for over 4 years. Every…read moreyear it got worse. There was a new manager every single year. In the last two managers were totally incompetent and rude.

I lived in 3 separate Bristol properties over 8 years (Mt Tabor, Adare Manor, and The Vintage)…read more Overall, I'm satisfied. Here's why: Pros: 1) Lease transfer policy. They allow you to transfer to another vacant unit at any of their properties at any point in your lease- without large fees. This allowed me to easily move within the company several times as my circumstances changed over the past 8 years. 2) Building managers. My experience has been that the building managers (who usually live on site) are friendly and responsive to texts or phone calls with concerns. I enjoyed the community feel of having them there and developing relationships with them. All three were lovely people. You won't find that at corporate rental agencies. 3) Charm and location. These buildings are old and unique, and located in desirable parts of town. Cons: 1) Moisture control. I dealt with mold in all three units I lived in. It takes extra effort with cleaning and ventilation to keep manage this (temp monitoring, window fans, etc). But I never felt my health was at risk. And Bristol always repainted or repaired walls when I requested over the years, and were lenient with repair fees each time I moved out. 2) All three units I stayed in were very old and lacked updates. So obviously the cabinets, doors, shelves, etc. were not in perfect condition. I made the best of it. Based on my experience, If you're a good tenant, Bristol will be good to you. There are quirks to living in old buildings, but I found it charming most of the time. And I have wonderful memories from my time there.

Wish there was a zero star option. Totally disorganized at best - beyond terrible. Too many…read moreproblems to list here but include complete disregard of tenant's obligations and tenant damages to property cost us thousands of dollars to remediate. We were charged for services not performed and/or unnecessary - in fact, the only service reliably performed was collecting rent and taking out their percentage. Run, don't walk, from this company. We are so unhappy that we intend to report to real estate commission.

A terrible company to rent from. These landlords care little for their tenants, and I have had…read morenothing but disappointing interactions with management since moving in. Everything from the application process, to their emergency maintenance line booting us to a useless AI respondent, to their lack of attention to common areas and machinery is just abysmal. They try to get you to pay for things that are not tenant responsibility as per Oregon Law. No integrity- do not move into these rental properties.

2/15/26, the barking has stopped after 13months. thanks…read more 01/06/2026, the barking has not stopped, Kriste Gannon. I am a neighbor who spent nearly a year since March 2025 reporting an ongoing noise disturbance caused by a barking dog at Woodlawn Apartments, managed by Sylo Property Management. In my reports, I consistently identified the dog as Luna and provided dates, times, and the specific location where the barking originated, including Unit 104. In response, staff repeatedly stated that there were no registered dogs associated with that unit or area and therefore claimed they could not confirm the presence of a dog. As a result, the absence of registration appeared to be treated as proof that no dog existed, rather than as a potential indication that a tenant might be in violation of the lease. This approach had the effect of denying the disturbance itself and made my repeated, detailed reports appear unreliable or exaggerated. Only after months of continued complaints did the barking noticeably decrease, which strongly suggests the source of the disturbance was eventually identified and addressed internally, though this was never acknowledged or explained. Rather than resolving the issue transparently, the Director, Kriste Gannon, later reframed the situation away from the unresolved barking and toward the volume and tone of my emails. I was told that my messages were "unkind, unreasonable, disrespectful, or unhelpful," that no camera would be installed, and that Sylo staff would no longer communicate with me in writing. I was further instructed to stop emailing and to contact the Portland Police instead, with the statement that police were "now aware" of my emails. No report, investigation, or wrongdoing was cited. This felt less like a good-faith response to a quality-of-life issue and more like a way to shut down continued communication without addressing the underlying problem. This pattern -- relying on registration status to deny a disturbance, reframing the issue around the complainant, and invoking authority to close communication -- ultimately changed the narrative without clearly resolving the issue. Based on my experience as a neighboring resident affected by this disturbance, I would not recommend Sylo Property Management to anyone expecting accountability, transparent enforcement of lease policies, or respectful engagement with surrounding neighbors.

Quick update- I moved out of my immaculately kept apartment 22 days ago, I've sent Amanda multiple…read moreemails with zero response on when they're "mailing my deposit" which considering I paid rent on time via online platform for a year it's convenient they don't issue deposits that way. To be clear, the only positive interactions I've had with Sylo are with the repair men. Getting either woman in office to do anything was always difficult -- so I'm not surprised that I am now getting ignored about my deposit. Typical property management.

We recently booked with Vacasa Arizona-- attached is our review of the rental below…read more This is a really nice rental. Modern, clean, well maintained. Stocked very well as far as blankets, kitchen items, soaps, etc. The decor and furnishings felt higher-end and the beds were very comfortable. The master shower is very big! Not to mention, the backyard was absolutely beautiful, the pool was very clean and it just felt so serene. The house was in a great location-- central to almost everything. There weren't any huge negatives, but a few things to note. Dirty sheets were left in the washer (didn't smell good), the carpet is a bit worn, and the shower curtain liner in the smaller bathroom is pretty ripped and needs replaced. Toilet paper was very low-quality as well. Communication was more automated than I'm used to (large company) but the info provided was helpful and I had no issues. I would definitely consider staying at this spacious and centrally-located rental again. We felt it was decently affordable compared to other options nearby.

AVOID!!!!! I booked a trip just to lose access to it as they sold it to someone else. Had to jump…read morethrough 100 hoops to find my reservation through a different company. They did zero to set me up and just left me hanging. They are a joke and they dont care about you. RUN AWAY!

Justin and team are beyond compare. I've been a property investor in the Portland area for more…read morethan 20 years and have worked with varying degrees of conscientious PMs. Justin is the first professional who balances the priorities of tenants and owners and strives to get ahead of maintenance and other issues before they become a problem.

I can't praise enough for this team! From the very first interaction (inquiry for availability)…read moreand every interaction following the team was above and beyond. No robot or AI responses. Genuine, friendly, super helpful and attentive. Justin always provided the best customer service and makes you feel like you're his only client. His quick replies and constant can-do manner makes you feel truly appreciated. The property was amazing, well kept, and a great location as well. If I could only rent from this team every time I'm in Oregon, I would be happy as can be! 10 out of 10, A+ ... no team can beat this one!