As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

I've been with H&T for over five years now and have looked no further. This mom & pop style…read moreproperty management company is what you want if you are looking for clear, responsive management that continually takes both owner and tenant into consideration. As a landlord, the people part is the hardest in my opinion. I was happy to find a management company that works with the tenants and often finds middle ground solutions to issues that arise. Good tenant/good landlord relations. Tenants stay and bills are paid. Reliable reports and deposits.

Hanover and Townsend is a really reliable and trustworthy rental management company. Eric Lozano…read moreand his staff managed our rental house for 2 years and took very good care to screen the tenants and always deliver the rents to us on time. He really knows the Portland rental market well and was able to negotiate a fair, great rental price for us and our tenants. Whenever there was a repair issue that we needed help with it was promptly taken care of and the charges were very reasonable. He charges a flat rate fee and keeps everything simple. At tax time we promptly received our documents from the office manager which was so much appreciated. We highly recommend using Hanover and Townsend if you need a dependable and knowledgeable company to manage any and all of your rentals.

We had a great experience with Chris. He was knowledgeable and helpful, and very responsive. He…read moremade time for house showings even on very short notice. He was pleasant and professional at all times. We had never bought a house before and he did a great job of walking us first-timers through the process and giving advice. He even recommended a good contractor to us. I would recommend Chris to any of my friends/family looking to buy real estate in/around Portland.

Chris is an amazing realtor who taught us so much and helped us find our absolute dream home! He is…read morehonest, knowledgeable, and never missed a call, text, or email. As a first time home buyer, he was there for every question we had! Chris was highly recommended to me by a friend and since buying our home, we have recommended him to multiple friends and will continue to do so!

These guys are great. I am a first time landlord with little experience in the market. Mack and his…read moreteam beautifully packaged and presented my house to get a quick response. They were able to walk me through all the steps and hurdles to getting our house rented at an attractive price. I much appreciate their professionalism and knowledge of the market that has made my experience go smoothly. I would recommend them to anyone.

It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

Lauren and Shawnice have been extremely helpful to our HOA Board in providing direction and…read moreexpeditious response to requests for specific repairs and services! Great people to work with. Mitzi Moore Kelly Creek Condos

I would give zero stars if I could. There was another review that cited professionalism as a key…read moreproblem and I wholeheartedly agree. Our representatives are incredibly rude and condescending. I send messages to the two reps assigned to our HOA along with for our five others from AMS in hopes that anyone will respond, and they go completely unanswered. I have no idea what we are paying these people for. The tone of their letters to homes owners are threatening and punitive. Our rep yesterday actually told me that "they were there to come after us" when he was speaking about compliance. When I questioned that categorization enforcing the HOA bylaws, he said, "Oh, I'm sorry, let me be PC (politically correct) with you, then he proceeded to rant in a very sarcastically "proper" tone. Their record keeping is abysmal, and I actually believe that some of their practices may not even be illegal.

I found Barker & Calkins by chance. I was looking up property management companies that could…read morepotentially find housing for my mother. I got a call from David on his day off. He explained he just happened to stop by his office to pick up some keys and when heard my voicemail he thought to give me a call. David was very professional, offered some wonderful advice, and even shared a few of his personal contacts with me who he felt could help my mother. My impression of David is that he is a very genuine and caring person, he is very passionate about what he does, and loves to help others find a good fit.

David Weislogel was our property manager for about 9 years, at 2 different buildings. That's right,…read morewhen it was time to move, we called up David to find our new place. Fair and thoughtful in dealing with problems, high integrity, compassionate yet has good boundaries. Responsive in emergencies, yet a respectful hands-off approach is the day-to-day standard - which is nice, because it gives the residents space to take ownership. My neighbor and I created a vegetable garden out of an unused part of the property. It was lovely to have the freedom to do that. David also has an excellent sense of humor, which is so helpful when bizarre problems with your neighbors arise. It's been a pleasure to get to know him over the years. PS. Property owners appreciate this quality of service too, because David attracts loyal tenants who stick around and take good care of the property. PPS. There is no "Barker" or "Calkins" anymore, for well over a decade.... it's just Weislogel. Yeah, it's quirky.

Lux Property Management was fantastic to work with! Communication was always clear and quick, with…read morestrong leadership ready to answer questions. The online platforms were modern and easy to use, which made the whole process stress-free. They reacted right away to the small issues that came up and solved them quickly. Expectations were laid out clearly, so there were no surprises. The property itself was very well appointed, fully furnished, and 100% ready to move into -- everything was in place and well thought out. If I'm looking for another furnished rental in Portland, Lux will be the first place I check.

If you are a homeowner looking to use Lux property management, think twice! Whatever you are paying…read moredefinitely isn't going to properly maintain your home. I just rented a home in Ferndale,WA. The pictures on Air BB were lovely right on the water. The listing claimed to be NEW 6 bedroom three bathroom home sleeping 10-12 people. We checked in for 5 days. The home was Shabby at best. Walls were covered in years of grime, visible mold in two out of three of the bathrooms, carpets were heavily stained as well. I requested a partial refund and was ghosted by them. All they want is a 5-star review but don't want to do any of the necessary things to get one.

I have worked with Living a room for nearly 8 years now, and they have managed two duplex…read moreproperties for me. Since I recently sold both properties, I am in a good position to assess their level of service throughout the process of onboarding, management and ultimately disposition of the property. LR makes it very easy as an owner. They take care of everything quickly, and are responsive to both my needs and more importantly, those of my renters. I had several managers responsible for my properties over the years, and most were very solid, and they handled the transitions from one to another very smoothly. I would like to especially recognize Ash, who was responsible for monitoring and arranging all maintenance on my properties; she is terrific! She was always very responsive and responsible, and answered my queries or made sure they were handled, even when she was on vacation. Moreover, she personally made sure to get things done quickly and to a high standards, both when required by the renters but also to help me get my second property sold. I will miss working with her in particular, and with LR in general. Very solid organization, and I highly recommend them if you need a property manager in Portland.

In response to my earlier 1 star review, Living Room suggested that our problem related to the…read moresecurity deposit. There was that issue, of course, because they made that process difficult. But, the big issues were the handling of their management duties. Here are some examples: They "inspected" the property at least 1x/year (indeed, I recall that paying them to do that was built into our contract with LR) but they did not note any of the multiple lease violations (e.g., three people living there when only one was on lease, furnace filter not changed - ever!), installation of window air conditioners by tenant without notice to owner in violation of law - and the tenants damaged two windows and completely ruined another in the process (which is why law provides that owner be notified so owner can arrange installation). Another example: a lease violation they did note at *every* inspection (e.g., disabling of smoke alarms) were not enforced - a huge insurance violation that would have been disastrous in case of a fire - and the penalty the tenant was to pay was never enforced even though the violation was repeated. LR charged over $100 to replace a refrigerator pan on a refrigerator we were replacing with a plastic pan that was clearly designed for something else because it had an open drain hole in it (!); they issued "normal wear and tear" reports even when tenants used of bathtub for dyeing materials and scribbles with markers on bath enclosure left permanent stains and scribbling (the move-out cleaning helped but did not fully cure the problem, so the tub and enclosure are still faintly stained). They did nothing for a long time about need to replace caulking in bathroom, then charged us for having taken care of that item -- and when we discovered the work had never been done, LR said, oh, too late to take that up with the company doing the work because should have been reported right away. Two issues with that: first, it's up to LR to be sure the work is done; second, it was their in-house maintenance folks who did the work! After we proved was LR who had been paid to do the work, LR sent someone to do the job who did not do anything close to a professional job. LR said tenant reported a roof leak but LR did not check; rather just sent a roofer who came up with a very pricey contract - and to have them get other bids would cost us 10% of the other bid.... Then, it turned out there is no evidence at that the roof was leaking then (and there have been no leaks to date). So, nope, our problem with LR is not about being unhappy with the laws concerning security deposits. Its about frustration with dealing a group of people who always struck us as very nice folks but, at best, are simply too disorganized, and either not knowledgeable about lease terms or do not want to deal with the hassle of ensuring tenants comply with them.