I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

I've had a very positive experience at Encore, and a big part of that has been the wonderful…read moresupport from management. Taylor Coakley is kind, patient, knowledgeable, and incredibly approachable. Whenever I've had a question or needed assistance, she has always been accessible and willing to take the time to explain things and provide guidance. I really appreciate her professionalism and the way she communicates with residents. Taylor makes it easy to ask questions and feel heard, and I've always felt that she genuinely wants to help. It's reassuring to have someone in management who is both professional and personable. Overall, I'm very appreciative of her efforts and the positive experience she helps create at Encore.

I'm a realtor in Portland, so I've visited nearly all of the buildings that Bluestone manages and…read moreI've never come across somebody more upbeat and responsive than Taylor Coakley at the Encore! I've had clients buy in her building and rave about what a wonderful asset she is and I know firsthand this is the case. I can't imagine a better building manager...she's always quick to respond and never seems annoyed by even the most tedious questions. I always look forward to seeing her whenever I'm showing places at the Encore and I know her residents feel the same way...some of whom are my lovely clients. Thanks for being such a rockstar, Taylor! We're all lucky to have you.

NOTICE that most of the negative reviews are from tenants! As a property OWNER I can tell you that…read moreCARL and DAN are the BEST there is in Portland. Just call RPM and see for yourself. Time and time again, just so helpful, kind, and knowledgable. SO, SO grateful for CARL and RPM!!!!

Be aware that this company will charge you a 'customer care package' that includes 32$ of mandatory…read morerent reporting per month. I work for a rent reporting company, and can tell you that this service should require an ability to opt-out and is being charged more than twice the normal rate of the rent reporting service. My guess is that it's the client, i.e. Real Property Management, that has made this both mandatory and overpriced so that they take a larger profit share. I would avoid this kind of business practice if you're able.

I moved in to Peter Paulson Apartments back in August 2016. I was informed it was a NONSMOKING…read morebuilding, and every day I have to walk through the halls trying to hold my breath, cover my face, to prevent breathing in the thick cloud of smoke from other occupants in the building. I've complained, wrote incident reports, all that's been done is a letter informing tenants of the nonsmoking rule. I informed management that that isn't going to work. Her only advice to me was to keep writing a report. Instead of going door to door and making it clear who's smoking. Especially when've told her whatrooms smoke is coming from. I have medical issues that have been exasperated by the smoke coming into my room from around the door jam. But I'm not aloud to put weather stripping along jam to keep the smoke out. Or anything for that matter!! I do not recommend living here. No one in management does anything to help. They just sit in the office. The management before current one I told him about bed bugs I found in my room and even brought him one in a container, to show him. All he did was kill it and told me to flush it!! It took a month of writing reports to get an exterminator in here. I've heard from other tenants that are also having bed bug issues who aren't getting help. Smoking is a fire hazard!! And a health issue. My lungs burn, my allergies are on overdrive, and my clothes stink. IM NOT A SMOKER!! tired of not being heard. Please do something about these issues.

So Cascade Management has acquired landlord ownership over some other affordable housing complexes,…read moreand I am a tenant of one of those new locations. Let's just say, that things with them have not started off on the right footing, because although we received a notice from them, about the acquisition, the notice was given on the exact last day of June this year, June 30th, with rent becoming due on July 1st, the next day. Their notice was extremely vague when it discussed rent payment requirements, such what who we needed to make the deposites payable to, and what other pieces of information us tenants were expected to include on that deposite, but nothing was found anywhere in the notice about where we needed to drop or mail rent to. It only described that "if our unit complex had a designated drop box for rent and work maintenance requests, we could use that. At my unit, I was made aware of no such designated location. But after a long time of trying to contact their new locations office, and absolutely just getting cricket noises as a tangible response, I called their Portland location to where I was finally able to make break through with that issue, eventually resolving it, and hoping nothing else would become problematic. Well since that took place in July, last month, as August came rolling around; I'm finding myself to have another issue with Cascade management, that really didn't need to be as problematic as it is now. I turned in my August rent check on August 1st, at their new designated "Main office location, and have daily since then, been monitoring my bank account to see when my rent check gets taken out, just to give me comfort that it's all been accurately received and dealt with. Welp with checking that, I see that rent has not been withdrawn from my account, even though I delivered the check on August 1st, with it now being August 13th and nothing reflecting rent has shown up on my account. I made sure that no mistakes where made with writing the check out, as well as verifying the accurate nature of the corresponding account and routing numbers tied to my account, to which they've shown themselves to be correct and valid. I didn't leave out any spaces that needed fill ins on the check. So I verified everything I could on my end of the rent check. Now, with everything I mentioned just now, I also made several consecutive attempts to reach out to Cascade Management, both their Portland location and their new office location and the corresponding phone and email information. Moreover, I contacted Jamie (August 1st, 4th & 10th) the portfolio manager and Kim (August 8th & 10th), as well as Cascades Corporate email (August 10th), via multiple emails. In addition to that, I called their Portland location, using their corresponding phone number (August 6th & 10th). All of this because I have been trying to make sure that no issue has been occurring with my rent payments. I want to make sure that everything went through as they should. I know that the reachout attempts I did, may be excessive, but I want to make sure that there hasn't been any rent payment issues. Out of all the contact attempts I have made tirelessly, the only people who gave me any sense of a response, we're the operators who answered when I called the Portland Location. Even though they couldn't be the same people to help give clear responses to my rent questions, I told them I wanted to make sure that there's been no issues, and they haven't been authorized to be able to help specifically with that concern or type of concern. They told me they would elevate this up to Management, the team of whom I've already reached out to via email, and have heard nothing back from. I feel so ignored right now... and over something that should be fucking easy to receive a response for, such as: Yes there's been issue from your rent payment, or no there hasn't been any issues, or something.... I just need a simple response that could say whether or not I need to fix that issue or not. And every single fucking day that no response is given to me via phone or email, is another day to which I worry about the possibility of receiving an eviction notice. If that later thing happens, this is something I will directly take them to court over. Because I will show all the logs I have about all my attempts I've made, to reach out to them about fucking RENT CONCERNS, that they've chosen to ignore.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

I couldn't be happier with Lucy and Marcie managing my property. They found a tenant for my vacancy…read morein just two weeks after listing--way faster than I expected! They're super quick to handle anything that comes up, whether it's finding tenants, sorting out maintenance, or just keeping me updated. I never have to worry because they take care of everything so efficiently. Trust is a big deal for me, and they've definitely earned mine. They're honest, professional, and always keep things running smoothly. If you're looking for a property management team that's reliable and easy to work with, I highly recommend them!

From the owner: Thompson and Clifford is a property management company working with properties in Portland,…read moreBeaverton, and Bend. We are women founded and combined we have 10+ years experience. Our founders are second-generation property owners who put as much thought and care into their managed properties as they do their own. We work with single-family, multi-family, and vacation/short-term rental properties. Ours plans are customizable so we can cater to your specific needs.

Loved working with both Alicia and Bobbi. Have worked with them in the past with both selling and…read morepurchasing and will again in the future. They are very knowledgeable of the market and gave awesome advice. Helped guide me through entire process. Provided support and recommendations when needed. They are a great team and I appreciate the time and care they took to explain things and help find me the perfect home

Alicia is the best in the game. Ive worked with 6 agents in total for house buying over the last…read more10yrs and she is in her own league. She is extremely knowledgeable, transparent, very thorough, and doesnt take any bs to ensure she gets the best deal for her clients. In total, it took my wife and I about 4 months working with her to finally land our dream home. We are very grateful for her services and highly recommend her for anyone looking to buy a home.

Currently a tenant for one of their properties for over a year. At first any issues and questions…read morewere handled professionally and promptly. Unfortunately, we currently have two different ongoing issues that have been ongoing for several weeks without any responses or updates. 1. They refuse to properly address consistent illegal parking on their property for over a year 2. One of our recycling bins has not been picked up for over 5 weeks (Zero updates since week 2) It seems when issues are too inconvenient for them enforce or solve they would rather stop responding entirely instead of taking accountability and responding to their tenants.

From the owner: Seamlessly supporting owners across the greater Portland-Area with Full Service Property…read moreManagement. We handle the details, elevating the investment and ownership experience.

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.