I am so grateful I found this practice . I moved from California and have been a patient now for…read moreabout a year and a half dr gray is amazing I don't think I've ever been to a dentist and had no pain from beginning to end. The staff are very pleasant. Madison is great. They're very cooperative and accommodating with billing but most importantly as an immuno compromised patient they take great care to protect my safety and make sure that I am comfortable and safe so I'm very grateful for the excellent care that I've been receiving so far and I'm sure it will continue.

Yesterday, my wife and I had our first visits at this friendly, well-run facility. Sam greeted me…read moreand guided me through the on-line forms, helping me with a part that she knew from experience would be tricky. Our hygienist Katelyn was thorough, professional, and friendly and had a great deal of feedback and information. Dr. Booth was warm and knowledgeable and took her time answering my questions. We are happy to have found such a wonderful place for dental care!

Good staff, great dentist. I recommend him and his staff. I feel confident that I'm getting the…read morebest care.

The older Lady that does the insurance is horrible. Very rude and no customer service skills at…read moreall!!! Also heard her treating the other staff horrible as well... must be a pleasure working with her.

I cannot recommend this practice highly enough. Both father and son are exceptional and caring…read moredentists. I had a Saturday emergency and I actually was able to reach someone who took the time to discuss whether or I needed emergency care. When it was determined I didn't, they fit me in right away and every member of that staff knew why I was there and made me feel super comfortable. From the front desk, to the hygienists, dental assistants, and the dentists themselves, I give as many stars as possible.

Going to the dentist is always anxiety provoking. But the Vacca family dentistry is always…read morewonderful. They are gentle, kind and very knowledgable and their hygienist is the best I've ever been to. I highly recommend them!

I was a patient of Dr Hoover at her previous location and followed her to her new practice. Very…read morepersonable, professional, and competent. Her team is fabulous. I highly recommend her for anyone searching for dental services.

From the owner: Dr. Amanda Hoover grew up in the quaint community of Gloucester, VA She earned her undergraduate…read moredegree in Biology from Virginia Tech and continued her education at Virginia Commonwealth University School of Dentistry.

After 20+ yrs of being a patient at VA dentistry today I quit their practice. Seems as if office…read morestaff when you call to cancel an appointment decides to cancel not just that one but another for 2/26/2026. I only asked to cancel an appt for 10/14/2025. So when I showed up today as it was on my calendar I was informed that I didn't have an appt. Took time to rearrange my day for this appointment. Walked out seething . Called asked for office manager who did call me back who tried to explain and twist it like I canceled my appointment... didn't feel like I was given a true apology. This wasn't my 1st time with appointment issues. I suppose when your business is so large and have numerous locations and long waits for appointments that quality of customer service goes down the drain. Customer loyalty too isn't important either. Well I won't be recommending you anymore in the future if anyone asks me for a dental group. You can say what you want but trying to be a spin doctor and lay blame on the customer when your staff assumes to cancel future standing appointments without asking and confirming is INEXCUSABLE!!!

23:17 1 × Virginia Family Dentistry B…read more.. On Monday, January 19, 2026 I had a bad visit At the Harbour View Ct. Location. I met with a Dentist (DDS) K. Doss. She kept insisting on a procedure where she would force out a bridge that was cemented to healthy teeth, warning this could break healthy teeth. I declined the procedure . I didn't want to risk breaking healthy teeth. She kept insisting on the procedure. I had to refuse and decline her advice multiple times; too many times. at the end of visit she wished me harm and said "well I hope when you go home, you eat a piece of candy and bridge cap pops off then you have to turn around and come back. It's amazing how her entire demeanor changed when I declined her recommendation. This is why they get one star.

WARNING! This could have been so simple. Started out well but quickly turned rude and…read moreunprofessional. Finance dept quoted me and I repeated the info and wrote it down because my reading glasses broke. Got home and printout did not come close to matching the numbers quoted. Then...the "emergency on call " number? Dr O answered/promised to return my call within an hour and didn't bother. Apparently her time must be more precious than mine. Horrible experiences. Zero empathy here. Liars and cheats. I found out the hard way. I should have paid attention to the other reviews. FOLLOWUP: Went in to get my copies to go elsewhere (lied to about this as well) -everything was going well at the ft desk..until Dr O decides to OPENLY CONFRONT ME ***AT THE FRONT DESK*** in front of employees! WHAT "PROFESSIONAL" DOES THIS?! And the "customer service" numbers that says to please contact them? I did. Twice. They are apparently there to say and do absolutely nothing. How bad can it be? It's really worse than horrible!!!

The professionals do great work. When it comes to billing and claims management they are horrible…read more I have been calling them monthly sometimes twice a month since August. I keep being told that my claim has been mailed.Well today I was told that it was mailed on 11/24. I requested to speak to a billing supervisor they would not speak to me. Told me that I will get a call back...but understand that is is Friday. Yes, 10:00 a.m. on a Friday morning. They expect payment before the visit is started, before your insurance company is even contacted about your planned service. Then they push care credit on you for the full service amount before insurance pays anything. If you go here be prepared to pay all expenses up front and good luck on getting it refunded.

Dr. Drew Ferguson is AMAZING. I've had 2 surgeries with him, one removing a large number of teeth…read more(17 extractions in one day!!) just recently. I had an issue during my recovery and he was able to see me the VERY next day. He explains everything in a way easy to understand, and matches his explanations to your level of medical knowledge. He wasn't incredibly familiar with a genetic condition in my family SO HE LOOKED IT UP. At my second consult, you could tell that he had actually reviewed my chart from my previous surgery before the appointment because he referred back to a few things that because of my genetic issue would need to be adjusted with the sedation. That a doctor would pay that much attention to/for me was amazing. He's got a great bedside manner, smiling/laughing/joking and REALLY put me at ease. He also understands that deep fear of dentists some people have, and works hard to put you at ease. His entire staff is phenomenal!

If this business is interested in a public perception of valuing patients and providing good care,…read moreDO BETTER. In booking the appointment for urgent dental care, I confirmed with the scheduler that the practice takes my insurance (high level federal employee dental coverage). I was informed when I arrived for my appointment that they do not take my insurance and was asked to self-pay instead. I canceled the appointment on the spot. Problematic on several levels: 1. Waste of 2 weeks to address an urgent dental need when another practice could have been found. 2. The possibility that treatment will now cost more because of further delay. 3. I had to ask the business manager *not* be charged for the scheduled visit. 4. The business manager, who was nice and listened, seemed surprised at my experience because "the practice takes very few forms of insurance". Nice. 5. Taking time off from work unnecessarily. In a climate of the corporatization of health care-- not a good look if the goal is to convince the public that the business cares about the community it "serves".

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!