Dr. Mueller has been my dentist for over five years, even after I moved 35 minutes away three years…read moreago. I trust him, and he is an excellent dentist. He is a meticulous, he uses the latest technologies to be sure of his work, and he handles any surprise issues as soon as he can. His staff is always friendly and efficient, too.

Dr. Mueller has been my family dentist for over two decades and I have (and will continue to) refer…read morehim to anyone looking for a dentist. He always takes his time to explain (in detail) any treatments and/or procedures necessary. Additionally, Dr. Mueller's patients know that he will be there for them should anything happen after hours. For me, personally...knowing that my dentist cares means everything. If you're looking for a dentist who really cares about his patients, look no further...

I have a foreign exchange student in my care. Sadly, she developed an abscess and needed a root…read morecanal. The entire staff was so welcoming to her, easing her nerves a little. Dr. Murchie was so kind and patient with her, forever grateful. Thank you all!

I recently went to Goochland dentistry and saw Dr. Gillespie. I had to have some extensive work…read moredone and she and her assistant were amazing. They didn't leave my side for two hours! The technology was also extremely helpful and I can honestly say I am not as afraid to get dental work done anymore! The staff is also amazing and you just feel really safe and taken care of!

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

Morrison Dental Group cares about their patients. In my old dentist's office, I felt like just…read moreanother patient to them. Not really a person. Since going to Morrison, I feel like family with their hygienists and doctors. Everyone is so nice and welcoming. They take great care of you and don't waste your time. It is extremely efficient. They also talk through all of the options when they find something amiss. And since COVID-19 hit, they have really stepped up their safety procedures to prevent possible transmission: temperature checks, staggered appointment times, and hyper-attentive to cleaning. If your dissatisfied with your current dentist, new to town, or just need a second opinion. Give Morrison Dental Group a try.

They told me insurance will pay everything then scheduled my appointment. After the appointment is…read moredone they sent me a bill saying that insurance won't cover it and I need to pay for it out of pocket. I called front desk but front desk said it's my own responsibility to verify insurance (seriously?) then they just hang up on me. Then I went to the office the front desk told me the same thing and ask me do I want to pay. Eventually the head of billing corrected it for me. I suggest that if you go ask them to put everything on paper. If they told you insurance will pay on the phone that does not count. They need to put it on paper

Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

Called 804-794-9789 and asked for a dental cleaning appointment. They said that the earliest…read moreappointment available would be next year, in 2026! Don't bother calling them if you have any immediate needs.

Contact your insurance and ask the dental office to submit the X-rays before agreeing to any dental…read morework by this group. They insisted I needed crowns on 2 teeth and provided an estimate with the insurance covering about $1,000. My insurance denied the charge for the crowns. They said the teeth in question didn't need crowns - they were healthy.

After 20+ yrs of being a patient at VA dentistry today I quit their practice. Seems as if office…read morestaff when you call to cancel an appointment decides to cancel not just that one but another for 2/26/2026. I only asked to cancel an appt for 10/14/2025. So when I showed up today as it was on my calendar I was informed that I didn't have an appt. Took time to rearrange my day for this appointment. Walked out seething . Called asked for office manager who did call me back who tried to explain and twist it like I canceled my appointment... didn't feel like I was given a true apology. This wasn't my 1st time with appointment issues. I suppose when your business is so large and have numerous locations and long waits for appointments that quality of customer service goes down the drain. Customer loyalty too isn't important either. Well I won't be recommending you anymore in the future if anyone asks me for a dental group. You can say what you want but trying to be a spin doctor and lay blame on the customer when your staff assumes to cancel future standing appointments without asking and confirming is INEXCUSABLE!!!

We've been coming here for years and honestly we have no complaints. My whole family comes here,…read morekids included. Dr. Doss is great, she's attentive, never makes you feel rushed, and actually takes time to explain what's going on. If something comes up and you need to get in quick, they work with you on that too. The staff is great as well, they are all very helpful and overall just kind, sometimes that is hard to come by. Honestly if you're looking for a dentist for your whole family, this is the place, it is nice they have several locations but this location is our favorite.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.