When visiting family in Orillia last week, thought to see if there was an LBS that rented some…read moredecent equipment. Popped in to Crank and Sprocket and Tristen was very helpful and quick producing a new Norco with 105 gruppo. Rental rate was very reasonable. Great service and rates....what more can you ask for!

From the owner: Our business specializes in customer service. We strive to make our customers feel heard and happy…read morewith their buying decisions. We also offer full repair service on all makes and models of bicycles including Cannondale Lefty's.

A nice little bike shop in the owners backyard. Several to manny used bikes. Good repairs. IF he is…read moreopen. I would call aahead. He has some very cool stuff. More like a comunity non profit bike resource than a regular bike skop.

Nice people working there, did a bicycle service. Prices were reasonable! Will be back for my…read morebicycle needs

Super knowledgeable and friendly staff. Would definitely go back if I need bike service.read more

My bikes have been tune-up at many bike shops over the years. Pedalinx is one of very few bike…read moreshops which I can, without any reservations, recommend for tune-ups. All my tune-ups at Pedalinx were professionally done. Pedalinx service has always been friendly and great. Getting the tune-up this year was complicated by Covid 19; demand for bike tune-ups this year went through the roof. I had to wait more than a month for my scheduled tune-up. But the shop did a fantastic tuneup job on my dura ace road bike, and in 1 day! Pedalinx is one of the best bike shops.

We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

Owner was super honest and friendly. Helped me replace tubes and don't take advantage of beginners…read moreand was trying to help this other kid save money asking him if he had a hacksaw at home. Super down-to-earth! Great shop and for the people! Got these sweet tireeeeeess, handle and pedals from them too!

WOW!!!!!! i been biking BMX for 25 years THIS shop is the is the best shopp i know of ... the…read morework and knowing what there doing.. and aswome people very friendly ... calls back or emails. shop has pretty all the parts i wanted or the get what i looking for .. #1 bike shop can ask any questions and get a good anaswer there shoud be more bike shops like this check it out no lie the best bike shop i know of!!!!! BMX for life!!! also they got mtb and more gear ..... but i stick to the bmx world MY BIKE WORKS!!!!!!!!! so amazing

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

This is undoubtedly the quintessential bike store. Wow what a mouthful for a mountain biker, eh?…read moreAll kidding aside this is the best bike shop I have ever been to and highly recommend it. They are a Specialized dealer and carry everything Specialized! They sponsor the Wednesday night series at Hardwood Hills, are very active in the community and the whole staff are serious mountain bikers. It would be worth your time to see their hero wall of collectable road and off road jerseys.