Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

Years and years of service here and always with a smile and spectacular service. Do not remember…read moreever having to drop and pick up. They pride themselves in being able to do a fast, reliable and inexpensive fix EVERY-TIME! Cannot say enough about these guys!

I recently came to this store for my bicycle repair and I had a tube that was punctured. These…read morebrothers are professional, they instantly know what to do and they execute the repair swiftly. The prices are great and I will be a returning customer for future repairs. The location is convenient, central Toronto North York, its an easy commute and that is also a bonus!

This store has been around a long time. I've had mixed experiences purchasing everything from bike…read morecomputers, shoes, helmet, gear, to a higher end road bike. If you're looking for basement bargains, this won't be the place for you. Having said that, their pricing is competitive and there are sales. I purchased my Giant carbon fibre bike after doing my research and being offered a pretty good price for it. Everything was handled very well. I was properly measured before choosing the size, and my bike was fitted to me after the order came in. They also offer full geometric fitting services independent of bike services for a fee. They're quite thorough. They have repair services as well. Overall it's a good specialty store. They have a very wide range of bikes, and can order just about anything you want. They have their own parking in the plaza. Their hours are very limited, though.

the bottom bracket on my gravel bike was loose/rattling, so I took it into Cyclepath Woodbridge…read moretoday (I called first) and they replaced the BB and also checked my headset, all while I waited about 45 minutes, and it only cost me $93.00 incl tax. Great store and staff!

Over the past 25 years, I've bought my bikes and gear from Bike Depot (and whatever the store was…read morecalled before that) at 7037 Yonge Street in Thornhill. Between two Specialized bikes - a road bike and a gravel bike - and my Mongoose hybrid, they've been looking after me for a long time. About a month ago, the frame on my eight-year-old Diverge developed what turned out to be a manufacturer's defect. I brought it into Bike Depot, where the owner inspected it, confirmed the issue, and told me they would handle everything directly with Specialized. Just over a month later, I picked up a brand-new, ready-to-ride Specialized Diverge E5 Comp. No runaround. No excuses. No cost. In a world where great customer service can be hard to find, this was a reminder that some companies still stand behind what they sell. My sincere thanks to the entire Bike Depot team for making the process effortless, and to Specialized for honouring their warranty without hesitation. This is exactly the kind of experience that earns long-term loyalty.

Saturday August 9 2025 2;30pm THORNHILL LOCATION. Purchaesd…read morea lock today. asked if i could use the washroom. went downstairs and door was locked and i knocked on the door,as anyone would do! So this is when things got interesting, man in his 30s tattoed up filipino who works there starts saying hey bro hey bro aggressively why are you knocking on the door bro hey bro. iam 60yrs old and i felt very uncomfortable with this aggressive posturing! Needlessly to say I will not be purchasing items at Any Location MOVING FORWARD! I will also be telling all my friends to stay away!

I had a great experience with Mike and the team at Evolution Cycles. They supported me from the…read morevery beginning as a true beginner and patiently helped me improve my knowledge and confidence in cycling over time. They were always cooperative and found ways to help me upgrade my bikes with minimal cost, which I really appreciated. I purchased a Cervélo R5 from them and later they helped me trade it and order a Trek Domane SLR 7 SRAM Force for myself and my wife. I also bought my Wahoo KICKR Bike Shift smart bike through them, and Mike fully supported the shipment and home setup. At this point, it honestly feels like a daily relationship, almost like family. Highly recommended for anyone looking for real support, honesty, and long term care not just a sale.

I brought my No. 22 Great Divide Titanium bike to Evolution when I found out that my bottom bracket…read morewas making creaking and crunching noises during my last few rides. Finally the crank nearly seized up on my last ride. I was not sure whether it was the bottom bracket or the crank shaft. I have had wonderful services from Evolution before, so instead of taking apart the crank and the bottom bracket myself, I decided to leave my precious with the capable gentlemen at Evolution. They did not disappoint. They treated my bike with respect and we had excellent communication in terms of expectation setting; what needs to be done; and the replacement parts that were required. Chris was very knowledgeable and thorough and made sure that I knew all the options. In the end I got my bike in the best time possible, under these pandemic schedules with scarce parts. Super thankful to the entire team at Evolutions and especially Chris for making it all happen without any surprises. I will not hesitate in bringing my bike to Evolution again for any type of issues in the future.

Louis performed a tune up on my 20+ year Raleigh, which had never before been serviced. Bike rides…read moresmoothly, and brakes, gears are just like new. Thanks Louis!

Best bike repair I've had in a long time. Replaced punctured tire in 5 minutes..This is a real bike…read moremechanic who actually fixed another issue from a previous boutique repair. Oiled the chain, friendly, normal prices, and sent me on my way with a new ride. I will be back for spring tune up. I ride my bike through the winter and so tired of boutique over priced, not great repairs. I found my new go to bike repair shop.

I visited epic cycles a couple weeks ago to test ride a few E-bikes I called in advanced to see if…read morethey were opened on Saturdays. The gentleman (Mike I believe was his name.) working there told me yes and asked what type of bike(s) I was interested in. We chatted for a few minutes and told him I would be there in an hour or so. By the time I got there he had one of every model of bike I was interested in lined up and ready to ride. And I test rode all 3 and they were excellent and and felt very nice. as I chose a different bike he would explain the differences of each bike to me. And go into depth of all the features of each bike. He also taught me a lot about the brand and why it is such a reputable name. I had gone to a couple other shops and have not got the same quality of customer service. When I am ready to buy I will be purchasing a magnum electric ebike. The service manager is not only passionate about their brand magnum but is passionate about biking he actually rides the product he sells as well. I could go on and on about my experience there. Between the excellent customer care, the beautiful showroom and the bikes themselves which look and ride amazing I would have to say my overall epic cycles experience is a solid A++. P.s I can't wait to get a black low step metro :)

From the owner: The exclusive Canadian distributor of Magnum Electric Bikes. Discover the cutting-edge brand in…read moreelectric bikes and scooters, now available in Canada.

My bikes have been tune-up at many bike shops over the years. Pedalinx is one of very few bike…read moreshops which I can, without any reservations, recommend for tune-ups. All my tune-ups at Pedalinx were professionally done. Pedalinx service has always been friendly and great. Getting the tune-up this year was complicated by Covid 19; demand for bike tune-ups this year went through the roof. I had to wait more than a month for my scheduled tune-up. But the shop did a fantastic tuneup job on my dura ace road bike, and in 1 day! Pedalinx is one of the best bike shops.

We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

12 bucks for a skate sharpening is a huge rip off. 15 for figure skates. Maybe you should try…read moreselling some bicycles Joe- won't be back

I would suggest you bring your bike to a blind Orangutan for a tuneup before you consider Oxygen…read more Far and above the worst experience I've ever had at any business in my life, not just of bike shops, but of all businesses. This place completely and utterly destroyed my bike. I brought mine in for a simple tuneup, and they called me to suggest changing the pedals. I agreed. And within 1 hour of my first bike ride the pedals slowly fell off and it destroyed my crank arm and front chain wheel. My god! After bringing my bike back they very reluctantly agreed to fix it but replaced my very good chain wheel with a chain wheel you'd get in a cereal box. My bike has never functioned so poorly in the years I've owned it. Very incompetent staff. I just wanted a simple tune up and I got back a bike with lesser parts that functions significantly worse than it ever had.