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    Pediatric Dental Group - Glens Falls

    2.4 (12 reviews)
    Closed 8:00 am - 4:30 pm

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    Queensbury Family Dentistry

    Queensbury Family Dentistry

    1.4
    (9 reviews)
    2.8 mi

    I have been a patient of Dr. Franklin's for several years for routine dental care of cleanings and…read morefillings. I absolutely love him and the team because of there high level of professionalism and care, until today. Dr Franklin is out on leave, there is a fill- in dentist for him, Dr Valerio, and I had a younger hygienist whom I have never seen here before, Sarah. I came today for a routine cleaning. Long story short, for the first time ever, I had my teeth "measured" before my cleaning. Okay, no problem at all. She accidentally poked my gums a little too hard, which she actually apologized for, and of course it started bleeding. Still, not at all a problem. After measuring, she informed me that because my gums bled, that the next time, I needed a deep scaling cleaning that would require numbing. I pay out of pocket and politely asked more about the scaling and numbing and questioned about the gums bleeding maybe from her poking too hard? She seemed offended and told me that measuring gums is part of the cleaning routine and I said that I never had my gums measured here before a cleaning. "Well you should have" was the response and she abruptly left the room. (?) I waited a few minutes and Dr Valerio came in and asked "what's the problem"? I said, problem? There isn't a problem, I'm only here for a routine cleaning. Personally, I think the hygienist grossly exaggerated our conversation because he went on about how it's their responsibility for dental care etc which I truly agreed and understood but I felt I should have been allowed to ask questions. It was very clear they didn't think I should ask questions, as if I was questioning their authority. (?) I was a really surprised at what was unravelling here. When Dr Valerio left the room, Sarah took her seat and now I'm afraid that she is going to intentionally hurt me. I said "I'm only here for a cleaning and" then she cut me off, started escalating and said "You accused me of STABBING you" (I would never say that), she then proceeded to argue with me about our conversation and abruptly left the room again. This time Dr Valerio came in and said that I can't have my cleaning today because I'm arguing with the hygienist. Wow, I was just astonished. I'm in total disbelief that such a combative and unprofessional duo are employed at Dr. Franklin's office. Never again, I wont' be back and that sincerely bothers me because I really loved Dr Franklin and his team.

    I am a new patient and today was my first visit with Queensbury Family Dentistry. Jamie did a great…read morejob with the cleaning. Dr. Franklin was also very nice. Location is very convenient. They accepted the dental insurance I have through my employer. I am even going to have my wife start using this place. Very satisfied, looking forward to my next visit.

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    Queensbury Family Dentistry
    Queensbury Family Dentistry
    Queensbury Family Dentistry

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    Schenectady Pediatric Dentistry

    Schenectady Pediatric Dentistry

    4.4
    (7 reviews)
    36.9 mi

    Yesterday, my 4-year-old daughter visited Schenectady Pediatric Dentistry for a cavity in one of…read moreher molars. Although the dentist recommended having it treated, I was extremely anxious--mainly because of her young age, the fact that it was a baby tooth, and my concerns about the procedure and any medications involved. Still, I knew it needed to be addressed to prevent her from developing a painful toothache that could affect her daily life. At the appointment, we met the new provider, Kat (Katherine) Dority, and I cannot praise her enough. Even though I wasn't the patient, she showed incredible patience with me first--listening to my concerns, explaining why the treatment was recommended, and walking me through every step of the process. Her thorough explanations and calm reassurance significantly eased my anxiety. She was wonderfully gentle with my daughter, offering positive affirmations throughout the visit and explaining each step in a way a 4-year-old could easily understand. As someone who has never been a fan of dental visits--and clearly has a lot of anxiety around them--I was genuinely impressed. I would absolutely recommend this office, and especially Kat Dority. P.S. I forgot to mention, the filling procedure was quick and painless for my 4yo.

    Worst Service I Ever Experienced My Child Was Pushed Along & Received No Help My Daughter Is Very…read moreFast Paced & I Was Told If She Couldn't Stay Still It Would Be An Issue The Staff Was Not Child Friendly They Gave My Child Weird Looks & Never Tried To Make Her Feel Comfortable No Real Tips On What To Do Moving Forward Neither With Her Teeth This Was Her First & Last Appointment At This Racist Location We Waited 1hr & 13 Mins After Our Assigned Appointment Other People Came After Us & We're Let In Before Us & I Arrived 15 Mins Before The Time We Were Scheduled There Was No Follow Up & I Paid Out Of Pocket For Service $300 Just For A Tooth Brush Clean & A Prescription Toothpaste Is Insane That Was $20 Never Again Staff Wasn't Very Pleasant & The Atmosphere Of A Children's Dentist Was Horrible

    Photos
    TV's above the treatment chairs for a great patient experience!
    TV's above the treatment chairs for a great patient experience!
    TV's above the treatment chairs!
    TV's above the treatment chairs!
    Dr. Matt and Dr. Lindsey in their consultation room.

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    Dr. Matt and Dr. Lindsey in their consultation room.
    Byrne Nicole, DMD

    Byrne Nicole, DMD

    1.0
    (1 review)
    13.9 mi

    I'll stick to facts here: was told by Dr Nikki and team that my 11 yr old daughter had two…read morecavities, on biting surface of back permanent molars that formed under sealants applied by a previous dentist. They said one was probably minor but they wouldn't know til they got under the sealant. Said the other wrapped around to the inside of the tooth. When I brought her in for the appointment, they wouldn't let me in the room with her. I pressed and they said it was office policy because kids do better without parents. I pressed further and said I wouldn't interact with my daughter and she wouldn't know I was there I just wanted to stick my head in and check on her. They said no, because other parents would see that and want to come back as well. Against my better judgment (because I'd heard some questionable things about the practice) I agreed to go on with the procedure. Then I started reading reviews that said Dr Nikki had proposed to fill cavities that didn't exist and proposed sedation that wasn't necessary. I had also heard directly from a friend that Dr Nikki over sedated her child. I asked to see the X-rays showing my daughters cavities. They didn't have any - the 6 month prior X-rays showed nothing. They said biting surface cavities wouldn't show on X-rays and that the cavities were identified clinically. I asked how that was possible if the cavities had formed under the old sealants and they didn't know how big they were. They said the cavities were identified because the explorer tool stuck in the tooth. My daughter had not been experiencing any pain and had never before had cavities. Billed $404 for the 2 fillings including $86 for laughing gas. I am not a dentist. Maybe these fillings were necessary and there's nothing suspicious here. The one star review is for refusing to let me poke my head in to check on my daughter during the procedure. People can read the other reviews on healthgrades.com and make up their own minds about the rest. We won't be returning to this office.

    From the owner: Nicole Byrne, DMD "Dr. Nikki" is a pediatric dentist providing individualized care for kids! We…read morebelieve in providing a positive dental experience at a young age. With over 15 years experience caring for children in the Saratoga area we are the best choice for your child's "dental home". We are accepting new patients ages 12 and under. Call us to schedule a new patient appointment today!

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    Byrne Nicole, DMD
    Byrne Nicole, DMD
    Byrne Nicole, DMD

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    Pediatric Dental Group of New York

    Pediatric Dental Group of New York

    3.9
    (11 reviews)
    37.0 mi

    This place is exceptional!…read more We were visiting here from out of town and our 18 month old chipped 2 teeth at a playground. They saw us in 50 minutes as we drove over at high speed. They were able to perform X-rays, and then file down the chipped teeth so they weren't sharp without incident. Total emergency time chipped teeth to walking our dentist: 2 hours. Super friendly! Beautiful office setup!

    My child is absolutely traumatized from his last appointment. Long story somewhat short. I was lied…read moreto and the stuff didn't do their job properly. My son needed caps. I was informed the entire time that he would not remember any of this. It was a guarantee he wouldn't remember it. He remembered everything and felt everything. They didn't give him any time for the shot to kick in before he started drilling away at his teeth. My son screamed and cried the entire time that they were hurting him, and that he was feeling everything, for them to just reassure me that he wouldn't remember any of it and he was basically just over exaggerating. I called to speak with someone (Karen) She informed me that it's only a 50-50 chance that the medication would work, that is not at all what I was told. I told her if I knew that I would have just taken him to a dentist that puts them under. I was also told that the doctor doing the procedure was supposed to talk to me about the medication and he never did that. He came in asked how we were. Made sure I signed everything and then walked out. I also had no clue he was gonna be strapped down. He kept saying he couldn't breathe. Later he told me the strap was tight. He has asthma something they knew and I would assume would have been brought up. I'm so mad I didn't walk out as soon as I saw them doing that. They don't care about ur child. Just that paycheck. Go somewhere else.

    Photos
    Beanbag chairs
    Beanbag chairs
    Pediatric Dental Group of New York
    Pediatric Dental Group of New York

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    Pediatric Dental Group - Glens Falls - pediatric_dentists - Updated August 2026

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