We love our Speech and Occupational therapists here!! I also love dealing with the biller Patti…read more She always keeps me up to date on claims with our insurance.

From the owner: DTA offers the following services:…read more *Teletherapy for Speech & Occupational Therapy * Occupational Therapy * Speech Therapy * Feeding Therapy * Bike Riding Lessons * Handwriting Consultation and Handwriting Intensives * Interactive Metronome™ * Social Skills Groups * Therapeutic Listening® * Treatment Intensives

We have been seeing Carly at pediatric therapy associates for 8 months! The difference I have seen…read morewith my son's ability to self regulate is amazing and he looks forward to his weekly appointments to play at OT. HIGHLY recommend PTA and Carly to anyone who thinks their kiddo could benefit from OT.

Ellie has been a great partner in helping to develop my sons speech. Thankful for great resources…read morein the triangle.

I've visited this location a few times when taking my mother to physical therapy and for an…read moreOrthopedic surgery consultation. The staff is always professional and they go the extra mile to assist. The reception phone etiquette is top tier. They're always able to accommodate me with rescheduling and today I had to make an appointment for a Walk-in for my daughter. This location was highly rated for sports physical therapy and urgent care needs. My daughter is an athlete and often she experiences sprains when competing. Today's walk-in appointment was excellent. We met with Jake & Anna. They saw us right away and helped us with choosing an affordable & supportive ankle brace. Thanks to the team. I love how convenient this location is from home and the late evening hours.

I have been treated for both my back issues and finger fracture and have had amazing care from this…read moreteam. Kindness, efficiency, and attention to detail only begin to describe my care at Emerge. I recommend regularly for people with ortho-related needs.

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

I called on a Thursday morning to inquire about home aide for my mother. after being transferred 3…read moretimes to get to the right person, they told me they would have the nurse call to schedule an assessment. When i did not hear from anyone after 24 hours, i called again that Friday afternoon and again was told they would contact the nurse and remind them to call. 24 hours later, I still have yet to hear from anyone. When and if someone does call, i would never use this agency based on the customer service i have already experienced.

I am working with PHC Home Health Cary location for 4 years as PCA and love my patients as my own…read morefamily. I highly recommended our company if your looking for kind, caring and professional stuff. Affordable family care services and definitely a great company to work for.

The Rocky Mount office is an unprofessional office and needs to be audited immediately!…read more Justice called me, interviewed me telephonically, told me I'd be going to a class (even though I had skills) soon, and that she'd call me. 2 weeks later, I called her, only to find out that the class started YESTERDAY! The Rocky Mount office doesn't know how to treat its applicants nor employees, so I truly understand the patients' awful reviews on GlassDoor and Yelp!

You would think that a home health company would be doing all they can to take care of the people…read morewho are taking care of their patients. Million/billion dollar company and they pay employees crumbs . Changes schedules at last minute leaving patients often without care. The few good employees they have: they take extreme measures to make it hard for them to be able to make a true living or difference for patients. Do not hire them!

my son just started and it's already great and helpful also clean decent environment the rep was…read morenice with great greeting and there all professional and supportive

Sarah worked with my daughter on some speech issues and she improved tremendously! I received…read moreweekly updates and steps on how we could work on these speech issues at home. I highly recommend CCST!