We have had the privilege of working with Ms. Amanda Davis and are so happy with our progress. Some…read moreback ground information: the 2 year old I nanny was significantly behind on his ability to speak and within a few visits, we saw tremendous improvements. Amanda is patient, knowledgeable and very personable. Even the other staff members are very friendly and welcoming to my very social 2 year old. Our progress continues to grow and we cannot wait to continue working with Ms. "Manda"!

This is a fantastic business! I wasn't sure quite what to…read moreexpect when taking my son to his first experience with an occupational therapist. I was immediately set at ease with these folks. They are at once professional and very "comfy", knowledgeable and personable. I am a fan.

My child had a speech appt for today sch dyked for 11am and the speech therapist didn't show up…read moreuntil 11:20 am leaving only 20 minute session before his physical therapy at 1140am.

I've been going here for a few months and have seen at least 5 different physical therapists. They…read moreare all excellent. The place is well run, they are friendly and welcoming, all are experienced, and I'm feeling much better now. I've been to other PTs and many are treating multiple patients at a time, and stick you on an exercise bike for half the time. Not so with these people. I got 1 on 1 attention tailored exactly to my needs.

The BEST sensory integrated speech therapy out there!!!!! Traci Paxson has a true gift and many…read moreyears of experience getting even the most complicated of kiddos out of their shell. I'd recommend her to anyone.

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

They seemed to have great reviews and a professional website, but I was never even able to get…read morescheduled. They don't check voicemail, they don't return calls, then finally after over a month, I received a call during Christmas week (waking me up on my first off day, but I was happy to run downstairs to get my insurance at first), and when she found out I was hoping for a Saturday appointment due to work, she was frustrated as, after a long hold, she couldn't reach the "girl who works Saturdays and hadn't given her the January hours yet". I have her name, but not posting here. I told her I was willing to wait (I mean, my shoulder may actually heal on it's own at this point and I'm definitely moving my orthopedic doc appt out since I've been unable to schedule) or I could call her directly and she became angry and hung up on me. Frustrating as I literally waited a month to even try to schedule as I was busy and had already done what I thought was my research so didn't want to start over researching other PT locations further away from where I live...but now, I am!

My husband and I use this location for all our Physical Therapy needs. The staff is friendly and…read morewilling to explain your treatment if you gave any questions. They are careful about disinfecting surfaces and equipment between patients which I appreciate. Making appointments is easy and they will work with you on it where possible.

Excellent caring service. Knowledgeable Physical Therapists. Complimentary online programs via an…read moreapp. Recommended.

Great place to have your physical therapy…read more Therapist are great know what they are doing.

Emerge has been very good in helping me deal with arthritic knees. Not only with their in house…read morespecialists but also in referring me to work with Prescribe Fit. My advisor, Sherrie, at prescribe fit has helped me to reduce pain and swelling through dietary changes and lifestyle changes. She is super friendly and very supportive. She has also provided stretching and exercise routines to help loosen up tight muscles.

I was going to go to this place for my son to get some speech therapy and I told them he did know…read moreEnglish and they told me he couldn't go there like isn't that the point for you to teach him to speak and not judge someone because there Hispanic speaking 2 languages is not easy that what i am going to say this place is rude

Amazing place. Everyone is so kind and considerate…read more We where so lucky to find Tracy Assante and be able to diagnose my daughters speech disability. They also have a special preschool that is designed for the speech impaired or disability. The two main instructors have extensive backgrounds in children with speech problems. It is a preschool that is centered around speech, socialization, and working on many being learn skills. The owner Tracy Barnes has put together an amazing staff of speech specialists, and staff. If you live in southern wake county.