Peepers has excellent service and superb staff. One of the best buying experiences I ever had. This is best described and contrasted with my experience at Walmart Vision Center on Wedgewood. All I wanted and needed was my current subscription- for progressive glasses I purchased from a Walmart Vision Center in Texas filled as non-progressive. I asked Walmart if they could refill my existing prescription. "Sir.. no... we are an independent optometrist." Then I asked if they could simply pull up from their system my old prescription. They reluctantly did so, but then told me the prescription was expired. Ok.. can I simply see and have the existing prescription? "No sir, you can't have it and we can't show it to you". Frustrated, I left and went to PEEPERS. Peepers ASKED me what I needed and after learning about my frustrating experience at a Walmart Vision Center- informed me I did not need my existing prescription. They can determine wat I needed by merely inspecting my current glasses. Wallah.... I had new non progressive glasses from Peepers in just 2 hours! Peepers is a well oiled machine. Its now my go to place for anything Vision. read more

I went to get prescription and purchase glasses ,they gave me a subpar examine' and sold me glasses with the wrong prescription.Went back to do another examine so they could fix my glasses ,and was denied to purchase glasses and charged 70 dollars for service.And humiliated in the process!!! read more

Thank You Dr Collins For outstanding service! I Just picked up my glasses, and everything is so clear! I'm so happy to see with clear vision with both my sunglasses and regular clear glasses. Also, everyone who works in your office are so pleasant! Thank You! See you next year! read more

My husband has an eye disease which makes any interaction for glasses quite stressful. This was the kindness and professional interaction he has had in selecting and ordering new glasses with his complicated script. Highly recommend this office. read more

I'm new to the area and my glasses needed tightening and they were very accommodating. They have a beautiful selection of glasses. I will be back. read more

I went in because I had some glassses that needed to be repaired even though I did not buy it from them. They got both of my frames repaired less than 30 minutes & charged me no cost!!! I would've assumed they would but they are so great at what they do & the service they have! Melissa is the one that helped and I cannot express enough gratitude! read more

We visited Peepers after previously visiting one of their competitors the same day. The staff at Peepers where super helpful and seemed genuinely concerned with helping us get exactly what we needed. So, if you want to deal with a knowledgeable and congenial staff (Thank you Rachel), visit Peepers. read more

The worst experience ever. The eye Dr. treated me like he was doing me a favor. Ignored all my questions. I would never go back there...

Service was quick! Selection was good! Value was fair! They were recommended by eye dr!

I hate that the staff are requiring masks of everyone, it's overkill. However, the service was great. It's a shame so many businesses are victimized by the Biden Administration. The secret is to stop watching the news propaganda. Remember, we are not robots. You do have free will, given freely from God. It would serve you to remember that. I lived under Socialism until I could escape the tyranny and move to America and I aim to help American remain the land of the free and the home of the brave soldiers who help to maintain this liberty, sometimes at the cost of their very lives. Be safe, but do not allow our freedoms to be compromised. #Trump2021 read more

Don't be misled by the simplistic appearance of this eyeglass operation. This was my 7th pair of eyeglasses and the employees never cease to amaze me. With careful and complete service provided by Melissa I was again swept off my feet with the 1st class service I received. Two pair glasses perfectly prepared and presented within hours. I would be remiss if I did not mention "Sal". He is unbelievable. He has repaired rather complex damage to frames for me twice. Because of the experiences above and everyone I've had over the past years with all of the employees there, I am a lifetime customer and 'highly' recommended this business. read more

Broke my glasses yesterday and went to Peepers this morning to see if they could help. Rachel fixed my glasses within a few minutes with no charge. She was extremely nice. If I was here more than a few months I would definitely tryPeepers for my eyecare read more

Sherry was extremely helpful with helping fill out my claim form. she is nice, friendly and gives great customer service

The customer service I received was so professional that I had to write this review.She is fully present with her clients and her knowledge of all things optical is impressive. I trusted her with one of the most important things I possess...my eyes. Thank you Peepers for having this level of professional in our elderly community. I couldn't be happier. Jana Spano read more

I was in need of a glasses adjustment on a pair of glasses I got through the VA. Stopped by Peepers in Colony Plaza and was greeted by Shirley who cleaned and adjusted my glasses in just a few minutes. Very nice shop with a super friendly staff, highly recommended! Thanks Shirley... read more

I am from out of town and had an issue with my glass falling out of the glasses frame. I walked into Peepers and felt immediately welcome. A technician named Rachel took my glasses and completely tuned them up with adjustments, new screws and nose pads. Rachel then asked me to try them on and waited to ensure they were just right. Quite a professional, caring experience. I highly recommend Peepers in the Villages. read more

As a retired Board Certified Optometrist of 45 years (not affiliated here) I could not have been more impressed with Peepers. If there were more than 5 stars they would get it from me. They were timely delivered what they promised ahead of schedule, professional in all manners and I have grin on my face ear to ear. Of the retail outlets here in the Villages this experience left me feeling giddy. Thank you everyone at Peepers. read more

I cannot say enough good things about Peepers. Every time I have gone in there, they are so nice, professional and helpful. They have assisted me with my eyeglasses many times at no charge and Lake Eye would have charged me a fortune. I would recommend this place to anyone. read more

Nice people here and I came to get a new ear piece to my sunglasses and it was fixed right away. It only took a few minutes. Very happy discovery. read more

With 2 pair of glasses in need of repair, I had a heart to heart with Siri and was on my way. The first stop though friendly was unable to help. The second time was a big winner. It's rare to have your expectations exceeded. Peepers Eyecare & Vision Center, 301 Colony Plaza was both friendly & professional. Both pair of specs were repaired, ready to go in minutes and returned with a smile. I will return the next time I am in the market for new glasses, which @ this time in my life will be once a year :) Tkx vm. read more

styles are nice and service is good but very low quality. the glasses break after 3-4 months because the hinges ar not long lasting. I bought 5 pairs over 18 months and now I'm through with these. better off buying from an online prescription service and spending a tiny bit more to get frames that last. read more

Great Selection on glass is great customer service and a one hour optical been going here since day one please visit these folks for your optical needs in the villages read more

My wife & I have tried several eye care places since we arrived in TV 8 yrs ago. Peepers is by far the best in wait time (short), and customer service (5star+), and Dr Collins' RXs are spot on (vs other RXs we have received and bought glasses from that subsequently needed a different lens to be correct). We are especially fond of Sherry, who provides us with terrific care and personal service. Just today, I needed a nose pad replaced and my glasses adjusted. I was in and out in less than 5-10 min. I have been accused in the past of being "picky" about my eyesight (& to be honest - I am!), but Sherry never criticizes me, and always makes time to adjust my glasses to my satisfaction - with a smile and a special word, even if it is once a month! You can't beat going to Peepers, or asking (& waiting) for Sherry to help you out!! Dave & Shari Van Bramer read more

Had a lens pop out of the frames and took it in to see if they could repair it. I assumed that I would have to leave the glasses for a day or two. I was pleasantly surprised to learn that the repairs would only require a few minutes. The lens was not only replaced, but all of the screes were tightened and the frames straightened. When I asked how much I owed him, he said no charge. That's service you don't expect to find anymore. I know where I'm getting my next pair of glasses! read more

Part of my professional history was working as an optician. I was very impressed with the knowledge and friendliness that Sherry impressed upon us at Peepers Eyecare. She took her time taking important measurements that resulted in the best possible optics in my husband's and my new glasses. We were both extremely happy with our new eyeglasses and highly recommend this shop!!!! read more

I have had three interactions with Peepers and each one has been very good. They manufactured lenses for my rimless frames when no one else would and they were flawless. They also repaired two other sets for me at different times (most recently the rimless glasses were broken into two pieces) and refused to take a dime. Most places would have insisted on selling me a new pair. Thank you PEEPERS! I will be a long time customer because of your superior service. Jim S. read more

I love Dr. Collins he's such a good doctor. Peeper's is a nice place. Good selection of glasses. Helpful staff.

Excellent service & great selection of frames. Very knowledgeable & friendly, helpful staff.

I had a hard time getting an appointment time that worked for me. Limited selection of frames.

I had an excellent experience replacing my broken glasses. Sherry helped me select my new pair and got me a loner pair of glasses while my new glasses are getting a special anti glare app read more

Excellent care and attention. Thorough eye exam, patient in helping you select frames, no pressure. Lenses made on-site, ready same day. Prices seemed reasonable...coupon for $50 off on frames in most local publications. read more

Stopped in to check for glasses for my 84 year old father and had the good fortune of Sherry coming over and asking if she could help us. She listened to what we were looking for and found some great looking frames that would work. As a result, we knew this was the place to buy the frames. She helped us understand all the lens' options and we were very pleased with the end results. Sherry is very knowledgeable, professional and personable; it was great to have someone to steer us through the process. The glasses were due in the following Monday; on Friday, my dad lost his glasses and I called Sherry to see if she had any recommendations on sometime to use until the glasses came in. The lenses had just arrived and she made sure my mom and dad could pick the glasses up that afternoon. I'm coming to Peepers for my next pair of glasses and highly recommend this place to anyone looking for glasses! read more