My mother with dementia lost her glass shortly after receiving them. They were very kind as to help…read moreme expedite a new pair and very caring. Thank you

Examined by the dumbest ever. Didn't tell me until the exam started that he was not…read morevaccinated...he just couldn't get around to it. So I had to be at risk while I had an eye exam. All through the exam his mask went up and down but at no time did he wear it correctly...his nose was always exposed. Totally irresponsible on his part and Walmart's part also.

Came in for my first time with this eye doctor and they asked me if I wanted to have my eyes…read moredilated and due to my busy schedule today I declined and because I declined this extra medical procedure. They refused to see me.

Exam Dec 26, today March 12. Still no glasses. Gave me someone else's glasses first time, second…read moretime Rx not right - moved bifocal line, third time, Rx still not right and they don't listen to my complaint. Made appt for re-exam, they cancelled same day, told me to bring old Rx. They were going to make new glasses using old Rx without new exam. I asked for refund and reported problem to company. Never could get answer why they would not re-examine to correct issue.

Thank You Dr Collins For outstanding service! I Just picked up my glasses, and everything is so…read moreclear! I'm so happy to see with clear vision with both my sunglasses and regular clear glasses. Also, everyone who works in your office are so pleasant! Thank You! See you next year!

My husband has an eye disease which makes any interaction for glasses quite stressful. This was the…read morekindness and professional interaction he has had in selecting and ordering new glasses with his complicated script. Highly recommend this office.

I had a fear of anything touching my eye, so I was very nervous. The doctors and assistants were…read morethe most professional I have ever had. Dr Panzo and the staff at Mt. Dora were awesome as was the staff at The Villages and Leesburg. I am 71 years old and have worn glasses since I was 7 years old in Elementary School. When cataracts affected me where I shouldn't be driving, I made the appointment and opted to have my stigmatism corrected with the cataract removal. Dr Panzo and the Mt Dora office staff spent the time on each visit to check my eyes, map and keep records of my eyes and what was needed to eliminate the cataracts and the stigmatism. The two operations were successful and my vision is now 20/20. I would recommend Dr. Panzo and the Mid Florida Eye Center to anyone looking for either of both of these procedures. Thank you, Dr Panzo and the Mid Florida Eye Center Staff. Rick McCurry

I saw a dr mazai and had a refraction done that I had to pay $69 insurance won't cover. He wanted…read moreme to see a dr macron the very next day to have another refraction done that I was told they would waive the $69 fee. This has not happened. Now the refraction I had done with Dr macron for new glasses prescription is not right can't see properly out of them. Now I am to go back again to recheck with new refraction. I can't keep paying $69. I am not going to go back. I am thinking of getting new eye doctors. It's a shame it come to this. I have called billing a couple of times about this but get no where.

I got their Bill. tried to pay by phone , did not work. then I tried to pay online , none the…read morebutton including pay on line is working. call their number and talked with a representative and she said she can take my payment but I have to pay additional 3%. I think they are tricking customer to pay extra by deactivating phone and online pay. If you had the same situation, please voice up!!

Made my appointment for 12/25. PERSONALLY, stopped in and GAVE them my insurance information, I…read moretook the day OFF work, arrived at office in Leesburg........UMMM, I am sorry, the doctor doesn't take this insurance, we will have to schedule you with someone else??? WTF...I personally GAVE you my insurance and NOW after taking the day off, you tell me he doesn't take this insurance. The girl at the front desk said, I am sorry, they should have caught that earlier.. YA THINK? TODAY 2/26, I got a refund check from their office?? I didn't pay anything to them, when I got there.... So I call the billing department, which you can't get through too, they had to call me back. Finally this afternoon, I got a call. The girl answering the phone said you called us, what did you need??? I am like, who is this? She then said, oh, Lake eye associates. I told her I received a check and I never even saw a doctor. She said, well, it was probably an overpayment?? I said I haven't seen a doctor in 2 years....I said, well, you mean to tell me you can't tell me what it is for...she said, well, yes, but I need your name? VERY RUDE!!!! so after she was on the phone for a bit, she said, oh yes, that is from 2024????? again, WTF...well, we will just say we have been audited and now they are having to pay everyone back for the overpayment THEY received from my insurance company and have been holding on to it...... HELLLOOOOOOO????? are you kidding me? This place is committing fraud!!! Forget it, I will NEVER go back here!! I want my interest on the money you have been holding on to for 2 years....What a scam this place is!! watch out people, if you get a refund check, that is what it is from, 2-3 years ago!!

They framed several pieces of art for me and my father's 1962 college graduation photo. They do…read morequality work and spend time with the customer to understand their needs. They will work within your budget. I couldn't be happier with the results.

We moved 3 large custom stained glass windows from our home in Illinois to our home The Villages,…read moreFL. The design had great emotional significance for us. We didn't have any windows large enough to display these personal treasures. After looking for over 2 years the folks at King's Gallery introduced us to Eric at Frame Master's Gallery. He helped us design a frame with appropriate LED lighting. Look at the pictures, I think you'll agree he did a phenomenal job. They look absolutely gorgeous. It is hard to believe there isn't a window behind them. We are beyond thrilled with the results. The care and attention to detail Eric and his team put into completing this job is evident in all the details. We are sure the artist In Illinois, who helped us design and create these panels, will be thrilled to see the results. See the pictures of the finished product. Eric's on the right! We can't thank Eric and the folks at Framemaker's and King's Gallery for their hard work and support.