I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

COVID UPDATE for Anzen Hardware. Nori-san is fine, and the…read morestore is open for usual hours of operation. This update is just a reminder that small local businesses are still open. In addition to vegetable seeds and garden supply, there are plenty of home and kitchen tools that you'll use every day of your quarantine isolation. SERVICE Nori-San has always been very helpful with any purchases you might need to make. Now that the store attendance is limited, no doubt you'll receive even more bespoke assistance. STORE ATTENDANCE There is only one person/party allowed in the store at a time. If you're familiar with this small family-owned hardware store, you'll know that there isn't much room for too many people anyway. For precautions of health, just one at a time in the store. If you know what you need, the trip to Anzen is really quick. If you DON'T know what you need, the trip to Anzen can be really easy. I make a regular trip to get professional kitchen knives from Nori-San, and he's always very knowledgable and helpful in the decision. SILLY GIFT PURCHASE: Even if you want a simple silly, but useful kitchen gift for your friends, you will probably find something here. Purchase a KAMENOKO TAWASHI for an unsuspecting friend who doesn't know what it is, ask them to guess what it's for. PARKING Plenty of easy street parking throughout Little Tokyo. COVID PARKING UPDATE - many parking spaces have been redesignated as outdoor seating areas. Judge Also Parking Lot is the best parking lot - across the street.

If you need it, they either have it or will get it for you.. It is so easy to just call them, tell…read morethem what you need and they deliver to my building.. GREAT customer service

This place is awesome, it has everything you need. Even the things you think they wouldn't have…read morethey had that too. The customer service is very friendly and helpful, full of knowledge and friendly. Their prices are fair. I would recommend if you need something and are in the area, definitely check this place out.

helpful pepole help me get right fittings for a cable wire and showed me how to put them onread more

The man on the phone is the worst ever. He made an ignorant comment about my driver, saying "yeah,…read moreI wouldn't give him my credit card, he seems seedy." Trash bag thing to say about someone you don't know. The sarcastic attitude is as foolish as him. Also, if you reserve on Uhaul and give them your card on the phone, you cannot charge that card. You will need a physical card to pickup and Hane will not take a card over the phone or through the Uhaul app or website or phone, so DO NOT SEND authorized drivers or movers. You physically have to be there to give them a card.

Really like this place! After going to big places like Home Depot and wandering around for an hour…read moreor Ziegler's and being continuously accosted at every turn " what do you need, what are you looking for". It's great to enter an nice homey welcoming hardware store where your free to shop around, get ideas for fix it's and just relax. Parking is a bit limited but the friendly atmosphere is well worth it. Good pricing and a sharp inventory or needed parts and equipment. Nicely organized. Just found my new main go to place. A must visit.

Great service!! Totally recommend this family business for your hardware needs.. They are there to…read moreanswer your questions.

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

The Absolute, Superlative Best. I am so grateful they are there; may they thrive 100 years! I…read morebought this old house 33 years ago, and have relied on Baller Hardware to help with all manner of things that it has needed ever since. I could not have lasted here without them. The owners and their dedicated, expert staff want to see you succeed in your project, and will listen and counsel to give you the best (and often unique and ingenious) solution. As the other reviewers say, they are patient and kind, and unfailingly "go above and beyond" for their customers. They have, as Sven says, an amazing array of varied stock, and wonderful, inexpensive services, like cutting wood and making screens. For such excellent service, are the prices higher? NOOO! I have paid less at Baller Hardware for many items than what I would have at Home Depot (after wandering clueless in the HD aisles for hours, like the Lost Tribes of Israel) Walk in needing any "random" obscure item and you will have it in 5 minutes. Inexpensively!

I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Didnt let me look around the store to find what i need. Was being pushy. Said "you're not allowed…read moreto look around. Idk what kind of store they're running. Bad customer service. Store is a mess anyways. They have there lunch on a table in the middle of the store.

Been coming here all my life, whether it's for my garden or picking up plumbing supplies for my…read morefish tanks. MW never fails to impress me! The workers here are always approachable, friendly, and genuinely helpful. They'll give you good advice, offer their honest opinions, and even help you figure out ways to save money depending on the project you're tackling. Always a great experience and definitely one of those places I can rely on!

Ever since moving to San Gabriel over 30 years ago, this has been my hardware store for home…read moremaintenance. They always have what I need and now it's plumbing. The shower is leaking and the lawn needs watering, so I jumped into the car to get what I need. Although this is an Ace store, coupons are site specific and are not shared among the hardware stores. Oh well, I'll need to be more careful reading that fine print, but got what I needed and not wasting time looking for the right hardware. Although not the cheapest, it is the most convenient to my home, so I'll be shopping here for a little longer...