This place is SUPER CLEAN!!! Perfectly organized, great customer service and that goes a long way…read more Personally, I can only use superlative terms to express the excellent customer service experience received particularly from Sharon, Jamal, and Willie and how they went out of their way to meet my customer needs. Since I only give excellent feedback to situations and places that are superb, it goes without saying that this place receives that distinction. They have every that you need. Keep up the good work!!!!!

I have to wonder if my recent experience was just a bad hire or something else?…read more I called to check if an item was in stock and verify pricing - the woman who answered the phone was fairly abrupt (rude), "I'm with another customer right now." Anyhow she put me on hold, then got back to me, "Yeah, we have what you're looking for." 2 minutes later, I arrived and made my purchase. No pleasantries, no "thank you" upon completion of the transaction. I'm not sure if they're still capturing phone numbers and tracking sales, but that didn't happen either. I self-loaded my two 40 lb. sacks of water softener salt. Too bad I threw out my $5 coupon they mailed me - today would have been a good day to use it - I earned it. Disappointed...3 stars is probably generous.

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

They have everything....great customer service. Been going there for 26 years. Highly recommended.read more

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

I had a great experience with A-1 Hardware. They have welcoming customer service and got my keys…read moremade right away with no hassle. I recommend them if youre looking for a hardware store in the neighborhood !

Great little hardware store! Wanted to highlight they sell super cute handmade wooden receptacles…read moreby a local artisan who is disabled. They are lovely and inexpensive.

This store is not interested in customer service. They lack integerity. The clerk there named…read moremiguel, could care less about growing this store customer base. I will never grant my business to this store again.

Like another review says, why do I bother? I have tried getting different things here for the last…read more40 years. Always something needed and when ever I drive by I take a chance. Never made a purchase. The place is an absolute mess. Why does True Value allow this? Filthy, unorganized and out of stock. That is all a customer needs to know when entering the door. Just keep driving.............

Lived in the neighborhood about 5 years now and had never been to Andy's…read more Tried it out and was shocked at the amount of inventory there was. Went in for silicone and ended up buying jewelry, socks, and a blanket! I will be coming here again for some more hardware items and definitely for some more of those beautiful hoop earrings!

They have a lot of products but customer service sucks especially with the female owner. No returns…read moreno exchanges, but they will confidently sell you the wrong product with the wrong "advice" and good luck to you after that.

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Helpful employees at the store, ample inventory and good selection, parking lot and street parking…read moreavailable. Stopped by to get some putty, paint, small brush and spatula to fix a small messed up on a set wall

That old school hardware store you wished stil existed... does! And it's right there on Lincoln…read more The service is excellent. Carl, Jonathan and David have saved me more than once. Never talking down to you. Always looking for a solution, not an upsell. And at the right price, too. Plenty of parking in their lot in (usually tough to find a spot) Venice. Easy to give 5 stars to Lincoln Hardware.

### 2024 review 42/100 ###…read more Local and conveniently located store on Lincoln, with huge parking lot right across from Staples. Front of the store customer Service is friendlier than the back for key copy service.