Quick response to our inquiry for a quote, professional and knowledgeable for our condo pool…read more Highly recommend!!! Excellent follow up and reliability!

Now that all the work is done, I am even more impressed with Aqua Pearl Pools! They even found…read morethings that were cracked and allowing sand to flow into the pool. No wonder my pool always had sand at the bottom. I LOVE my new heat pump. They did such a great job on everything. My new pool guys forever!

In my opinion one of the most unprofessional companies I ever dealt with…read more I called them a few weeks ago to do some modifications in my pool equipment. They sent a professional to my house and later gave me a quote. I accepted the quote and after that.... Radio Silence. After a few days I called them and they said they would send someone that Thursday. Well...No one showed up. I call again, and this time, it's rescheduled to Friday. Friday comes, a guy shows up almost at 5PM. I could imediately see he was not prepared to work on what was agreed on the quote. And sure enough....He has no idea what needs to be done, never been briefed on what is needed and after looking at my pool hardware, of course, tells me he has no equipment needed to work on my pool. Reschedules for next Tuesday, which is today. Yep... You guessed it..... No one showed up again. No calls, no texts, crickets... Don't bother because I don't want to work with you anymore. I'll find another company. I'm done. Thankfully haven't spent any money on this company, but my wasted time, I will never get back, sadly. Stay away, that's my advice.

Beware.... If you…read moreare considering using Poolwerx for your equipment needs or "fixes"...... I've been a customer for couple years with their pool cleaning service side - thus I decided to use them for my pool equipment needs... sloppy work - untimely delivery - and show up times are at their discretion and not consistent I've never been so disappointed and frustrated over service and installation matters I purchased three (3) pieces of equipment: New filtration system, New Variable speed pump and New salt cell system - this is a lot of money spent, on top of that is installation pricing, averages $500 per piece = total of $1500 - ridiculous you would think with my purchase of all new equipment that my installation needs would have been a source of focus and client satisfaction The installation of the salt cell system has been a bad experience- the pics don't lie The tech spilt blue pvc glue on my concrete equipment pad - left and didn't clean it up The business hours are 9am - 4pm Mon - Friday- good luck with having any issues addressed before or after these times, even if it's at the fault of company's employees I communicated my dissatisfaction via phone and texts - Consumer beware UPDATE- after several years I have chosen to severe services for pool cleaning, equipment maintenance and potential new purchases with this company. Customer satisfaction matters and is always key, thus Customer retention. Albeit the job is done now, to get there should not have required so much negative energy and frustration. It's not worth it UPDATE - I see Seon the owner responded, Bent over backwards? This time? Hey - for a client to leave overall, you think your viewpoint is true? You have a negative loss of $3600 annual +|- pool cleaning services - present/future income, plus future pool equipment/install fees - I suspect this won't happen again and that's a good thing. Too bad this learning experience for your business was at my expense and frustration Maybe you should have called me? Yes - you should have called me - texting while "preferred" is a form of communication that sucks, talking with a client lends clarity as to matters - PS - don't charge for a job not fully done and when no verbal or written authorization is granted

I can't say enough good stuff about Gold Star Leak and Repair. We had a sudden leak occur somewhere…read morein our pool. We called several pool repair companies and decided upon them. I am very glad we did. Both the main technician, Carlos and his assistant, Maryori, were extremely professional and kept us informed as the process went along. They left our yard clean, and although they are not responsible for our grass or yard, I could not even tell they had worked in our yard! They did a final leak test after the repair to ensure we did not have any additional leaks and we were leak free after their repairs. The repairs also carried a one year warranty and they also include a year of free leak detection from the date our repair was completed. I also found the office staff, Amanda, very friendly and concerned. She made us feel valued as a customer. I highly recommend them and they will be the first company I call if we experience problems in the future.

Gold Star repaired an underground leak in pool several weeks ago. They were able to precisely…read morelocate the leak so that only approx. 12" by 12" section of concrete had to be removed. After the leak was repaired, they filled the hole with concrete. Process was smoother than anticipated. They responded quickly to my request for help and the staff were friendly. My only complaint is that it was very expensive but probably competitive given the relatively small number of companies who perform this service.

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Fantastic! Came out, recognized the problem, and repaired under warranty with no cost!read more

Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

This guy took a lot of my time and then gave excuses about why they didn't have a bid ready and…read morekept saying it was almost ready and then sent a basic and short email saying they could not do the job. This guy presents well but can't even give me the courtesy of explaining why. After I sent several follow up emails asking for an explanation, he sent another short email and then never responded again. I thought he was our guy but something is wrong when an owner of a business won't respond to an almost complete contract. Something is wrong here.

Outstanding service. Had issue with my Pentair controller dying just ahead of a deep cold snap…read more Happened Friday night. Pool company and pool cleaning company both closed for the weekend. Called 911 Pool Care on Saturday and got Chris, the owner. He was on another job but went out of his way to answer my questions, understand the issue, and talk me through a way to bypass the panel and get the pumps running. I am a capable handyman and comfortable with electrical wiring so I was able to follow his directions. I do not think any other company like this exists out there. 911 Pool Care is now on my speed dial.

Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

Such a great service offered! After receiving our Twilight 240 spa, I too being a new spa owner had…read moremany questions about properly setting up. Ted was incredibly helpful guiding us through the initial steps and using proper chemicals and amount of each. Our initial set-up was a Bulls Eye, water was perfect in all area's. Since that set up, Ted has been super helpful in guiding us with additional questions as we maintain the condition of our water. We are so grateful that we purchased our Master Spa and were connected with Lonestar for our service needs. Buying additional chemical and having it delivered when Lone star is in the area is a SUPER Bonus. Thank you, Lonestar Spa Services, for making spa life a Breeze!

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Can't speak highly enough about Mike at United Pools. We are getting ready to list our house and…read moreneeded some work done on our pool in a very short time frame. Mike went above and beyond to get our pool ready for the open house. He was booked for several days but came to our house after hours to make sure the pool would be ready in time. It looks beautiful and we couldn't be happier...with our pool and Mike!

I have used United for many years as has my neighbor. They have been saving my pool while I have…read morebeen out of town. Very reasonable prices on service and supplies. Proactive in repairing potential disasters. I have used them to replumb the water pipes and replace motors in pumps. They have cleaned and repaired my DE filter as well.