This is my second stay here. First time five stars. This time 3.5 stars rounded up. What could make…read moreit better? Maybe better coordination of the kitchen services. Also their parking attendants can be annoying. My surgery got cancelled when I was literally about to be wheeled in because the power went out. So this delayed my stay here unfortunately. Never found out what the cause was. First time I was here was in the ICU and General Hospital area one year ago. Second time is the general area and I'm still here as I'm typing this! Day 6 and counting... Yeah it's old school, but the windows open to fresh air. I always have a lovely view, this time with a glimpse of the bay. The WiFi is fast, I dig the old school private bathrooms however it would be nice to have handheld shower heads. Also the automatic sink in my room didn't work. It gets boring being stuck in a hospital so I ordered some sheet masks and Amazon delivered. Had no issues getting those to my room. Also DoorDash is no issue. The nurses are efficient and friendly and put up with my demands lol. From the nurse attendants to janitorial staff to night shift nurses, everyone has been professional. Shout out to nurses Tiffany and Fabio who made my stay more tolerable. I hope to get out of here in a couple of days. If I have the misfortune of being here again, I won't be dreading it.

With the help of the great team at acute rehabilitation center, I "walked "out of there in 5 days…read moreafter the broken hip surgery and head trauma Can't asked for a better service and treatments Only down side is the food ordering system:( needs some improvement

I had spine surgery with Dr. Burch last month and was very pleased with the process and results…read more Parking was easy since I was supposed to be outpatient surgery but ended up being hospitalized overnight for pain control. Dr. Burch and the orthopedic spine team are a well oiled machine. My neurosurgeon at UC Davis Medical Group essentially gave up on me and didn't want to do further surgery even though I was in horrific pain and had God awful nerve issues in both feet and legs due to a terrible disc herniation. Dr. Burch was kind enough to see me as a second opinion and was able to see me much quicker than I've ever been seen at UC Davis. He told me it wasn't fair to either of us to formulate a gameplan without updated imaging which I completely agreed with. Upon getting fresh CT and MRI scans he recommended a L4-5 foraminotomy and microdiscectomy. I agreed and we tentatively scheduled surgery the same day for a few months later. I checked in to outpatient surgery and was told they were running a little behind. No biggie; things happen and sometimes there are minor complications or hiccups. I've been that person before so I'm empathetic. I was brought back some time later and changed into my gown and had an IV administered. Dr. Burch came by a bit later and we went over the established gameplan one last time. The anesthesiologist came by a bit later and we went over things one last time before they brought me into the operating room a short time later. I woke up in a little worse pain than I'd anticipated and hoped, but sometimes that's the reality of having multiple spine surgeries in a 10 year period and having scar tissue. They closed me with staples which was a first and they were a little uncomfortable and took a little getting used to but they weren't terrible. They recommended admitting me overnight for pain control and my wife and I agreed. I slept better than I have in any other hospital. UCSF Medical Center was clean and easy to navigate. All of the medical staff were so kind and empathetic. I was discharged fairly early the following morning and we made the trek back to the greater Sacramento area. I've been dealing with chronic lower back pain since 2017 when my car was struck by a distracted driver. I had an open microdiscectomy in 2018 and a endoscopic microdiscectomy in 2025. I feel better than I have in years and my nerve issues have vastly improved. Spine surgery typically doesn't always improve your lower back pain but it oftentimes is successful in improving other issues such as nerve pain or weakness in your feet or legs. I couldn't be happier with the results and I can't thank Dr. Burch, Ariana, the orthopedic spine team, and everyone at UCSF Medical Center for taking great care of me. A special kudos to Ariana and May for helping navigate everything, particularly the curveball my insurance company decided to throw us when they denied the surgery 36 hours beforehand due to "medical necessity." Ariana was able to schedule a peer to peer consultation with my insurance company the following day and helped advocate for the procedure to be done at UCSF since UC Davis couldn't perform it until October. Thank you from the bottom of my heart for a great experience and giving me renewed passion for life. Living with chronic pain is awful and something I wouldn't wish upon anyone and I'm looking forward to beginning physical therapy in the coming weeks and fulfilling my goal of taking my daughters for their first bike ride with daddy on my daughter's 10th birthday in February.

The hospital is very busy and well organized and everyone is extremely polite and kind. It is…read morebustling with activity, so there is some hurry up and wait involved, but the care and attention to detail is well worth the wait. The hospital food is good! My husband usually complains about food at any place he is, and he is doing well with the hospital food here. The nurses are excellent and he has been seen by doctors from the care team. It may feel as if there is a lack of communication before being admitted, but we found that the nurses and staff are working together to accommodate all of his needs and requests so that once he was in the room, everything was in order and specialist started showing up to see him almost immediately. The MyChart app is extremely helpful as I can confirm that his care is progressing well. Once he is taken into surgery, I will be updated via text in real time and can ask questions of the care team, if necessary. This is far superior to communication from other hospitals. We don't live close to SF, so the drive is a drawback since he is in for a week. And the larger hassle is parking. Valet parking is available, but the hours are limited and getting your vehicle is a challenge. Plus the cost adds up. This means that instead of having visitors twice a day, he will see someone once a day.

I have been cared for as a child at this place. I'm so glad with online communications it's easier…read moreto get paperwork and chat with my physician. It's a central location. My doctors are great: the MA is great too. I highly recommend Kaiser for medical care

Steven Ming Wu, MD has been my primary care physician at Kaiser in San Francisco for close to--if…read morenot more than--half a decade. My experience working with him during this period often felt more contentious than collaborative. I accept full responsibility for not ending the relationship sooner and finding a different provider. At the time, I thought giving it more runway might eventually produce something resembling teamwork. Spoiler: it did not. The straw that broke the camel's back was Dr. Wu's refusal to order a handful of basic labs I requested. These were not esoteric, contrarian, or particularly expensive tests. They were the sort of routine labs any reasonably informed patient who actually cares about their health might ask for. Worse still, Dr. Wu showed no interest in a reasonable conversation about the request. He simply declared there was "no evidence" for ordering them--while never bothering to ask what my reasons were. One might almost admire the efficiency of dismissing a patient's concerns without the inconvenience of hearing them. The secondary question is whether denying a low-cost, reasonable request was a prudent call. Even if Dr. Wu preferred not to practice defensive medicine, alienating a patient who pays high premiums over labs that cost the institution next to nothing seems a curious trade-off. I'll likely leave Kaiser when my company opens enrollment this year, and I'll cheerfully recommend that friends, family, constituents, and community members consider doing the same.

I have had many sx at St Mary's, I was glad I was having minor procedure here,loved the staff. BUT…read morefirst encounter admission door closed,person came to door & said yes? really? I'm in a wheelchair which she complained about width that YOU gave us,at admission door ! Her Disposition for first face terrible. I was more fearful than usual, different procedure by new doctor..when I got to first stage the RN there was the efficient non smiling kind ( this did change) I offered apology after we relaxed with each other,she. accepted but didn't reciprocate...manner is all, she didn't pick up that my frustration with new regs. washing all over for minor back injection..was actually anxiety. I used to teach the signs to students." why pts can be grouchy." finally OR with the best staff !!! Listening to me to work with neuropathy & dizziness. Except not getting how a too tight BP cuff leaves lasting bruises.see att, 5 stars from them on a busy day..make 505 parnassus loud chaos ridiculous.

Every aspect of my hospitalization was exceptional. The staff is friendly and professional.read more

We have been to this facility for a number of appointments over several years. Because the valet…read moreparking is both easy and the same price as the very challenging parking garages, we take advantage of it. Valet parking is quick and efficient and the people are always super friendly and helpful. Our PCP, Dr. Zakir Safdar, is here and his entire team are amazing. My husband has been treated for cancer upstairs in the infusion clinic and they made him feel as comfortable as calm as possible. We've seen other doctors who have been the best in terms of professionalism and care. The gift shop has been accommodating when I went in hoping to get something to help my husband feel better for his ride home. And, at times, a pianist is playing a beautiful grand piano in the lobby, which is open to the floors above. It is very soothing.

Coming here over the past decade plus, I've been here a number of times with and for my parents…read more As UCSF patients, they came for procedures mostly and, fortunately, they were not for life threatening reasons. I recently met a friend here for her scheduled surgery. The lobby was pretty much empty as I arrived at 6 am on a Monday morning. There was no one at the information/help desk. Hospital staff filtered in as I waited for my friend to arrive. There are a couple benches in front (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&select=-4H_7NtmMit3DqvCLY-exw) as I sat there as I waited. Being early, we sat the the lobby seating area (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&select=7En9w5M17ok752d-yhhMig) before heading to the check-in room upstairs. There are two elevator banks marked A and C to the right of the lobby area and down the hall. As I left, I noticed the valet parking guy setting up his sign and stand. I was fortunate to find a metered space but didn't have to pay since the meters were not in effect at that time. Given the meter rates in the City these days, you may be better off using this service. Please note that the valet stand is only weekdays as parking is not difficult with meters not enforced weekends. I hope that the staff that cares for my friend are as nice as the physical visage of the hospital.

Since we were new to the Vegas area, we decided to give North East Medical Service a try for an…read moreannual checkup a couple of months ago. Mainly two feedbacks: 1. The smell, really not comfortable insider the building, I felt sick after a couple of minutes and I went back to stay in my car while waiting for my wife. 2. They were money hunger and deceptive! They charged us as a Specialist office visit/Diagnostics in the end instead of annual checkup, so that they could charge more money, just because we told her (Dr. Chen) what's a concern during a conversation. I don't think we would ever go back there!

I've had a really good experience so far from primary care to a really urgent need. Most of the…read moredoctors really care to talk to you and hear you out about your problem. I've had NEMS as my healthcare provider for almost 1 year and it's been good so far. I've only had one bad experience with an endocrinologist pushing GLP1 instead of listening to what I needed and thinking outside of the box. But otherwise my PCP and other specialists have been great.

10/10 This place has saved me multiple times when I've been…read morewithout insurance. Everyone is incredibly nice.

Amazing resource, fast, efficient, friendly. Made same day appointment by phone (they pick up) and…read morewas there later that day. Arrived early, seen early. Walk ins OK too.

@@My Journey With Knee Pain -- And an Unexpected Alternative to Knee Replacement…read more Good morning, everyone. I wanted to share my personal journey with knee pain and the treatments I've tried, in hopes it might help someone going through the same thing. The Beginning of My Knee Pain About 10 years ago, I began experiencing serious knee pain. I'm now 67, so it wasn't exactly a surprise, but it was still life-changing. My orthopedic surgeon diagnosed me with bone-on-bone arthritis and recommended a knee replacement. Instead, I started with cortisone injections every three months. For years, those shots worked like magic. Along with physical therapy, knee braces, topical creams, and supportive orthopedic shoes, I was able to manage the pain and live my life. When the Injections Stopped Working Unfortunately, this year everything changed. The cortisone injections only gave me mild relief, and the pain returned long before I could get the next one. I tried: * Hyaluronic acid injections - no improvement * PRP (platelet-rich plasma) injections - mild relief for about a month By June, my surgeon and I agreed it was time for knee replacement surgery. He also advised me to stop cortisone injections to reduce surgical risks. I scheduled the procedure and began preparing. A Setback I Never Expected Around this time, I joined this online knee replacement group for support -- but reading story after story of months-long pain and slow recoveries honestly scared me. Still, my pain was unbearable, so I was ready to proceed. Then, the unthinkable happened. I fell off a ladder and suffered a severe injury to my right leg -- the same one scheduled for surgery. I had an 8-inch skin tear, all the way to the bone. My surgeon immediately canceled my surgery, saying I'd need to wait at least a year for the skin to fully heal. The worst part? No more cortisone shots, ever. My skin was now too thin, and the risk was too high. My daily pain level was a 7 or 8 out of 10. I couldn't sleep, walking was torture, and my quality of life plummeted. Searching for Another Option Desperate for relief, I kept researching and came across Genicular Artery Embolization (GAE) -- a procedure that blocks inflammation by targeting the tiny arteries around the knee. I asked about it on social media, and a few people shared they had tried it years ago but only got short-term relief. However, the procedure recently received FDA approval, so I decided it was worth investigating. I contacted the San Francisco Vein and Vascular Institute, and Dr. Nathanson was incredibly helpful. After discussing my situation, he encouraged me to give it a try. The Procedure On Monday, I went in for my GAE procedure. The facility was beautiful, the staff welcoming, and the equipment state-of-the-art. The entire procedure took less than an hour. I limped in with a cane... and walked out normally just a few hours later. No sharp pain -- only a dull ache. Over the next couple of days, I experienced mild soreness when standing, but it was nothing compared to before. Today, three days after the procedure, I am 99% pain-free -- no pain medication, not even Tylenol. Looking Back What I once saw as a disaster -- my fall -- turned out to be a blessing in disguise. It forced me to seek an alternative to knee replacement, and I am so grateful I did. I know GAE may not be permanent, but it can be repeated if needed, and by then, there may be even more options available. Today, I am deeply thankful to Dr. Nathanson and the San Francisco Vein and Vascular Institute for giving me my mobility and my life back. If you're struggling with knee pain and looking for alternatives, it may be worth exploring GAE. I'll continue to update my journey in the weeks ahead. Good luck everyone.

The SF Vein and Vascular team have been excellent from start to finish. Scheduling, billing, and…read morethe care team are professional, caring, and supportive. Dr. Nathanson performed three procedures for me with great skill and an excellent bedside manner. I experienced no pain, and my recovery was almost immediate with no downtime. The Bay Area has many options for vein care, but in my opinion, this team is the best. I traveled 90 miles for my appointments, and it was well worth it. The facility is easy to find, modern, and welcoming. I highly recommend SF Vein and Vascular.

Highly organized personal greeting. Upon arrival. Procedure was performed on time overall a great…read moreexperience.

Everyone at SF Endoscopy Center made me feel welcomed and that it was perfectly normal to get a…read moretube up your butt. Dr Liu, Dr Fan, Sandy, Angie, and Amanda did a fantastic job taking care of me and made sure that I was getting the correct procedure done multiple times. They informed of everything they were doing around me and gave me a report on what they found. Definitely recommend to anyone who needs a colonoscopy.

I had a routine mammogram here and the whole process was seamless. From checking in to going to…read morethe changing room to seeing a radiologist, everyone was efficient, professional and mindful to the patients. I also truly appreciate the cleanliness of this place!

I hadn't been here since it was the ER…read more Way back when, I took a fall and my knee blew up to the size of a softball. "Why did I wait? I was really busy at work." I weakly offered the ER doc. I added, "Well you can tell I'm not drug seeking." I walked out with an all clear- and 30 Percocet. O-Kay. Yesterday I got a mammogram which was seamless and because everyone was out of town, I actually got parking across the street - without even circling! The clinic was delightfully empty and everyone who worked there, really nice. Recommend.