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Pelham Hotel

3.3 (172 reviews)
ModerateHotels
Open Open 24 hours

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Syd G.

Looking for a nice weekend stay but didn't want all the noise of Bourbon area. This really fit the bill. The only downside is they close at midnight and our flight was delayed. So we barely made it in before hitting a big dilemma. The girl at the counter didn't seem too excited to be waiting for us. All that changed when we saw our 4th floor room. Very nice room and classic style but updated. The bed was comfortable and the bathroom very nice. Huge TV plenty of space. We loved the inside of the hotel. The best part is it's connected to the Ruby Slipper cafe next door and their food is amazing. Hotel guests can also reserve a table 30 mins earlier than when it opens to the public. One block off of Canal too!

Lesley H.

This hotel is darling. The beds are comfy and the rooms are as cute as they can be. The staff is very nice and has been helpful. The location is perfect.

Mark K.

Do not ever agree to be placed in a room on the first floor of this hotel. The street noise is unbearable and goes all night. A garbage truck comes every morning and it sounds like it's backing right up to your bed. It came at 5:30am yesterday and 7:45am this morning. We've been pleading with the hotel to change our room but they refuse. Not because they don't have availability, but because they have different classes of rooms apparently. The service at this hotel is abhorrent. I would never recommend staying here. This site won't let me upload a video of the garbage truck this morning so here's a picture of a used rubber glove housekeeping left in our room yesterday.

Cigarillo found in our vehicle.

We just finished our stay (June 5-10 2024), and got home to clean out our vehicle. Blunt wraps and cigarillos were found under our driver seat, which we have attached photos of. No one in our family smokes, and there was ash in our vehicle, showing one of their drivers was smoking in our car. This is completely unacceptable as we come from families with high levels of cancer. Additionally, my in-laws were staying in the same hotel and had a horrific experience. The first room they were given had BLOOD on the bedsheets. When they went to the front desk to address it, a gentlemen stated he was the only one there so he'd get to it eventually. After an extensive period of waiting, about 30 minutes, my father-in-law went down again to address it. The employee finally just moved them to another room, which was appreciated. Following this, on a different day, the same employee barged into their room unannounced, while my mother-in-law was showering and father-in-law was in his underwear. There was no acknowledgement or apology, just the employee running out of the room. Later, when the employee was confronted, he stated "Yeah, I just had to grab something." This was also completely unacceptable. Overall, our experience was moderate at best, but after finding the ashes, smoking paraphernalia, combined with the blood on the bed and the intrusion into one of our rooms... I could never recommend this hotel to anyone, especially considering I have attempted to contact the hotel via email, and gotten no response.

Cheri B.

Road trip from Texas to Alabama included a stop over in NOLA and a quick trip to Harrah's. Hotel was full of charm from decor, architecture, and location. Room was small but intimately cozy. Bed was lumpy and mattress needed replacing and there was no coffee in the room...that's the only two things that kept it from 5-stars. Front desk was kind and helpful with suggestions for free parking, coffee, etc.

Hotel room with no windows.
harold b.

I did not like my room. The location was horrible. It was on first floor behind the checkin counter. There were no windows in the room. It was very creepy & small. We could hear every loudmouth guest return to hotel during the wee hours. There must've been a freight elevator nearby, because we could hear that as well. The only positives was, room was recently updated. Also the bathroom soaps were nice. I would not stay here again. Just pay a few more dollars and get a room someplace that has windows. I was with my teenage daughter and we were in town to tour a couple of colleges, so this was more business than pleasure. The fee for overnight parking is ridiculous.

Parthenia B.

I absolutely loved staying at the Pelham. It's so close to the quarter yet hotel is quiet and elegant. I had a one bedroom with the highest ceiling I've ever seen inside a hotel. So while the room was small in square footage the depth more than compensated. The staff was warm and welcoming and I felt safe. My only gripe would be the concierge ordered me an expensive car port when all I requested was a cab.

Stains on comforter

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8 months ago

Cute boutique hotel with nice size rooms. Great costumer service, awesome location and very walkable. We would definitely stay here again

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1 year ago

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9 months ago

Great location, friendly staff, comfortable room...And right next to the Ruby slipper!

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5 months ago

Fantastic stay! Reasonable prices for pre-Mardi Gras and the King Suite is amazing! You've gotta stay here during your next visit to NOLA!

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1 year ago

Stay was perfect. They did everything they could to make my anniversary unforgettable! Highly recommend

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Also, if you get a chance, grab breakfast at The Ruby Slipper downstairs -- it's fantastic (eggs blackstone).

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Hotel Monteleone - Upgraded signature room. Worth it

Hotel Monteleone

(1.1k reviews)

$$$

French Quarter

From the moment we arrived at the Hotel Monteleone, we knew we picked the right place. Every…read moreinteraction from the bell staff and front desk to the employees throughout the lobby was warm, welcoming, and genuinely memorable. One of my favorite moments was chatting with a gentleman in the lobby who helped with our luggage. We mentioned we were visiting from Pennsylvania, and he shared that his very first job was in Pennsylvania and actually knew our area. It was one of those authentic conversations that makes you feel more like a guest than just another room number. Our room in the older section was spacious, comfortable, and beautifully maintained. Housekeeping and the nightly turndown service were exceptional. We also spent plenty of time at the pool, where the staff and bartender were fantastic. The drinks were great, the food hit the spot, and the Fourth of July pop-up DJ made for a really fun afternoon. The service was so personal that one of the bartenders recognized us by name when we ran into her on the street a few days later. The only miss during our stay was the famous Carousel Bar. We never managed to get seats at the actual carousel during our four nights--which is understandable given how popular it is and being the 4th of July weekend. We did sit just behind it. Unfortunately, the service there was noticeably unfriendly and felt completely out of step with the incredible hospitality we experienced everywhere else in the hotel. That one experience wasn't enough to overshadow an otherwise outstanding stay. Between the beautiful historic décor, unbeatable French Quarter location, easy access to everything, and a staff that truly cares about its guests, Hotel Monteleone absolutely lived up to the hype. We'd stay here again in a heartbeat.

Well... Good news and bad news. The hotel is beautiful and…read moremost of the staff are sweet... However! In an emergency they are a wreck. A transformer went out and knocked out the power. I don't know why that took out the water, but it did. Noights, elevators, or toilets from 10 pm to 6 am. No emergency plans- people sleeping in the lobby, all restrooms locked, no one with information, no help for those with medical needs, no information and not even a compassionate voice at the front desk. Where was the manager? My husband's CPAP requires electricity. Our phones died. It was a mess. After all New Orleans has been through, you would think they would have better contingency plans.

The Roosevelt New Orleans, A Waldorf Astoria Hotel - The exterior of The Roosevelt New Orleans

The Roosevelt New Orleans, A Waldorf Astoria Hotel

(746 reviews)

$$$

Central Business District

The Roosevelt New Orleans is a beautiful, historical hotel that fits well with the Waldorf Astoria…read morename. Despite being old, the hotel is very clean and impressive, and the staff works hard to make the stay hospitable. I was also very happy to see them providing 2 bottles of water per night (I'm Diamond for reference so not sure of the criteria), which really helped considering the constant 90+ degree weather (also I'm a kidney donor so dehydration is a huge concern and danger to me when I'm traveling). One funny thing was I didn't get a Do Not Disturb sign, but no matter. After my first night, housekeeping also left some bathrobes and a piece of mint chocolate on each nightstand, which was a cute touch. I was impressed by the hotel's restaurant called the Fountain Lounge. While I didn't see a fountain, I enjoyed eating here daily, whether it was for breakfast, lunch, Chef's Happy Hour, or dinner. While hotel restaurant these days seem to have a bad rep for being both overpriced and boring, the dishes here were both a delight and competitive compared to a lot of quality sit-down restaurants nearby. It was good to see, as Waldorf Astoria was the brand that made eating out fashionable in the first place back before any of us were born. To set expectations, I don't expect perfection in this day and age as long as the basics are done right, and I even ran across some issues. But the staff were very willing to reasonably fix things so I can leave with a good experience, such as the front desk staff that fixed a check-in/credit issue, and a big shout-out to Ari, the F&B Manager who made my day on an unusually unlucky day for me. Next time I return, I do want to try more of their cocktails as they had many interesting ones. Sadly I started getting a fit of allergies, which may be related to the shampoo. They use Aesop products, which are high quality, but personally I find the fragrance strong and the shampoo seem to have some tree oil that makes my nose very unhappy. I may have to remember to bring my own shampoo next time, which is really unfortunately, but is no fault of the hotel. They do have valet parking, but sadly no EV charging. There are also many parking garages nearby for an extended stay if you don't mind carrying all your bags to and from the hotel. It is a full service hotel however, so count on that if you need a hand! The location is good as well, as it sits right on the border of the French Quarter near Canal St, meaning you'll probably be able to get better sleep than being right in it, but it's also right next to public transit and a very short walk away from Bourbon St. I felt safe and comfortable during my stay. They also have an outdoor "rooftop" pool (I believe it was the 4th floor) with a bar. Impressive that this hotel has 3 bars, including the hotel. I didn't see a gym, but they seemed to have spa service if you're big on that. Definitely my hotel of choice when I visit NOLA again!

First time at a Waldorf Astoria and it did not disappoint…read more My wife just turned 40 for her birthday and we celebrated at the Roosevelt Waldorf Astoria. It was an amazing stay. The shower with the pressure jets and the overhead shower was something we never experienced before. The room and the service and the attentiveness to every little detail was crazy impressive. They reorganized our tooth brushes and tooth paste. They put a little cup on our counter with the water bottles. The bathrobes inside the closet. Was out of this world amazing. The amenities included the pool, a gym, several restaurants, and beautiful decor throughout the entire hotel. Alexis our concierge and desk agent was superb. Lastly, this was close to everything in the French quarters so it's super convenient. Can't wait to come back again!

Bourbon Orleans Hotel - Lobby

Bourbon Orleans Hotel

(446 reviews)

$$

French Quarter

In the somewhat middle of it all... and that is the way we wanted it. We wanted to be close to…read moreBurbon Street, but not on Burbon Street.....I have to admit, when we pulled up (after a lengthy drive) I was a little worried, but all of that worry went away once we walked into the hotel. The lobby is beautiful, the front desk employees were extremely kind and helpful. We reserved a room with 2 queens and a sofa sleeper - and we had room to spare!! it was a nice room for the 4 of us. and most importantly - CLEAN! We valet parked when we got there and did not get our car until we left

We booked this hotel based on the Yelp & Google reviews and Reddit recommendations…read more The only PRO of staying here is the location. It is very conveniently located to Bourbon Street. The 2 things I care most about when staying in a hotel is a comfortable night's rest and a good bathroom/shower. The bed in our room was the most uncomfortable mattress I have ever slept on in my entire life. It was so mushy that when you laid your head down, you sunk so far into it that your legs were literally 45 degrees above your head. I ended up sleeping upside down in the bed with my head where your feet go in order to feel even remotely comfortable. The pillows were all extremely flat, when you put your head on one it sank so far your face was about 1/2 inch from the mattress. I had to use 3 pillows stacked on each other. I had a stiff back, neck and joints the entire time we were there. The 2nd issue was hot water. The first morning, we attempted to shower, it only got barely luke warm for me and when my husband showered immediately after he only got ice cold water. We stopped at the front desk that morning on our way out for the day and told the woman at the front desk. She said she hadn't received any other complaints so it must be specific to our room and she would send engineering there to look at it. (we were getting hot water in the sink). Later that evening when we returned to our room, we immediately tested the shower again and it was still ice cold. So we went back to the front desk to check if engineering had come. We spoke to the same woman from the morning who acted like it was the first time we were telling her this and she said the exact same thing. I asked if they were going to come ASAP because we needed to shower soon and we couldn't take ice cold showers. She ignored my question and answered the ringing phone. A manager happened to be at the desk and overheard our conversation. He asked what our room number was and said that because of the old building and the pipes the hot water takes longer to get there. He said this was a KNOWN Issue by the staff, management and the owner. He told us to run the shower for AT LEAST 15 to 20 minutes, simultaneously with the sink and it should get hot. He also offered to move us to a different room but when I asked if he could guarantee if we wouldn't have the same problem in that room he couldn't give me a straight answer. We had already unpacked everything and didn't want to go through that hassle without a guarantee. So we went back to the room and let it run for 20 minutes and it eventually got hot. So for the remaining 3 mornings, we had to set our alarms for 30 minutes earlier so we could get up and run our shower before hand. For nearly $300 a night, we felt that this was ridiculous. Old building or not, if its a problem, then either don't put people in those rooms, or get it fixed somehow. Why should anyone be subjected to an ice old shower or an inconvenience to their time because the owner hasn't done anything about it? We visited the hotel Bar, the Bourbon O'bar 3 times during our stay and each time we received TERRIBLE service. None of the bartenders were friendly to us, in fact they were pretty rude. Each time it took them at least 10 minutes to even take our order (by standing there and looking at us and not saying anything). The bar was not busy or crowded any of these times. They would then start making one of our drinks, put it down and make other people's drinks, leave and go into a back room, play on their cell phone, talk to each other, or carry the glass around while doing other things. My husband ordered an old fashioned and the alcohol was sitting in the jar with the ice for over 5 minutes while the bartender carried it around doing other things, causing it to get watered down. When making a cocktail, it should be completed from start to finish without doing other things in the middle. I ordered the Mardi Drop cocktail on 2 different days. The first time, it was actually very good. The 2nd time from a different bartender it was horrible .He also sprinkled probably a tablespoon of cinnamon on top of it (which the first didn't have) which made it nearly undrinkable. I had to stir it into the martini in order to not get a mouthful of cinnamon with each sip. We didn't eat at the hotel restaurant Roux because of the bad Yelp reviews - we felt we could get a better breakfast elsewhere outside the hotel. Overall, I wouldn't recommend this hotel at all unless you don't care about being comfortable or friendly service.

Four Points by Sheraton French Quarter

Four Points by Sheraton French Quarter

(264 reviews)

$$

French Quarter

You stay at the Four Points on Bourbon for the location. And the area is a prime one if you're…read morelooking to spend your time wandering around the heart of the French Quarter. Just be prepared for the wall of noise if you're staying on a Friday and Saturday night and have a room facing Bourbon Street; you will need more than the sound machine and earplugs the hotel provides you. But if you're there to party hard on Bourbon Street at all the touristy bars, then you will be in your element. Depending on the side of the hotel you select when booking your room and the days you choose, you may be able to get away with just a sound machine and earplugs, or you may be getting too old and need to look elsewhere. If you stay on the courtyard side, you should have enough barriers to deflect the nonstop barrage of noise coming from all the bars and clubs on Bourbon Street, especially between Bienville and St. Ann, on a Friday and Saturday night particularly. We had a room on the third floor with a balcony overlooking Bourbon Street that gave us a great view and the opportunity to enjoy wine and cocktails as the festivities picked up steam throughout the afternoons of our stay. The bed was wicked comfortable. The set of drawers had plenty of space to put clothes with a small fridge for keeping drinks cool and leftovers from spoiling. The closet space was ample and was able to fit all of our hang-up clothing and our suitcases. There was a nice lounge chair next to the desk to chill if you didn't want to sit on the balcony. However, the bathroom was cramped and narrow with these weird double doors that could cause trouble if you are going to do business in the middle of the night. The water pressure wasn't great either and if you don't have the curtain positioned right then you're going to have a puddle. Housekeeping did come by to change our linens and provide fresh towels every day, which was appreciated. The front desk was very affable and accommodating, especially with holding out luggage when our room wasn't quite ready yet to check-in. And I liked that there was a security person checking people that were actually staying at the hotel to avoid stragglers, random drunks, and transients from entering. I didn't have the chance to use the pool while I was there, but we were busy walking around the French Quarter to really care. Same went with having anything in the restaurant for food. They did have the little mini mart on the ground floor that worked for when we needed more bottles of water that were larger than the complimentary ones. Accommodations at the hotel were solid, but just know if you stay here, you're experiencing the full Bourbon Street treatment. It is always loud at night, especially, on the weekends.

We will be here for four days. So, I will write as we learn…read more Pros: 1. Checking was flawless and easy. 2. The location is smack in the middle of the French Quarter. 3. I have a room with a courtyard balcony ... love the view of the pool. This helped tremendously- when I was ready to sleep, I was mostly insulated from the sounds of Bourbon Street. 4. Like the decor .. cheeky modern and inviting. Cons: 1. Water pressure is really bad. 2. Bar is minimal but you are surrounded by bars.

The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

(536 reviews)

$$$

Central Business District

Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

I had the most amazing experience at this hotel. I had just had the most horrendous experience at a…read moreterrible place in Wisconsin so I was still shaken my experience flying over to New Orleans. But the staff at the Ritz were the most hospitable and welcoming set of people I have ever met. The concierge sent me texts and welcomed any requests I had. And the wonderful staff left a sweet treat in my room for my birthday. There was coffee served in the lobby every morning, and warm beignets served in the afternoons. I can't wait to come back to this gem! Thank you all for such a wonderful and much needed experience!

Pelham Hotel - hotels - Updated July 2026

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