Hampton Inns are my go-to when travelling in the US. I know they will have clean, comfortable…read morerooms, and generally a pleasant experience. This hotel is the same. However, my check-in at Moss Point was totally unprofessional. I had reserved online, so presented my ID and credit card to the receptionist. She thoroughly scrutinized them, then asked me to verbally clarify a couple of points about my address. Then asked for my phone number! There was a gentleman hanging out at the desk that had been chatting with her when I arrived who stood by and listened to the whole exchange. It was upsetting. I am a solo female traveller. I hope they do some training with this young woman.

Oy. This property was rough and needs a lot of attention. My husband said "if this was our first…read moreHampton Inn stay, I would never stay at a Hampton Inn again." It's really not a good reflection of the brand. First impression, had to wait more than 10 minutes to check in because there was no staff to be found. Once an attendant did show up there was no apology for our wait and she was on a call on her EarPods during our check-in. A few of us were waiting. The lobby had dirty walls, furniture and ceiling that was water damaged. Second impression, our bathroom floor was soaked from a leaky shower head. Room walls were disgusting with marks everywhere and wallpaper was ripped in many places. Furniture outdated and bed super uncomfortable (cheap and bouncy). Only saving grace was clean sheets. Lasting impression, three different groups waiting for the elevator for what seemed like forever in the hot hallway on the 4th floor because there was only one working elevator. People were riding it up just to ride it down because it was taking that long. Other couples noted how it was worse the other days. Recommendation: Do not stay here. It's not worth the money. The service, comfort, and cleanliness were all a miss.

The desk clerk was friendly and helpful. Our room was very clean and quiet. We stayed on the first…read morefloor right near the pool and could not hear the kids playing outside. Yay!reakfast was delicious with an array for hot and cold food. We would definitely stay here again!

I have been staying at this hotel since April 2015. I booked through Expedia and bought the…read moreoptional insurance through their partner Travel Guard - which includes cancellations due to weather related events. I canceled due to a snow forecast that affected multiple state and caused several accidents. Travel Guard denied my claim because there were no road closures, but they are apparently okay with wrecked cars. I will do not any more business with Expedia, Best Western or Travel Guard.

Absolutely Outstanding Stay - Best Holiday Inn Express Experience Hands Down!…read more I just wrapped up an incredible stay at the Holiday Inn Express Pascagoula-Moss Point, and wow--what a gem! From the moment I walked in, the super friendly staff had me feeling like family. Shoutout to the front desk team--they were genuinely welcoming, helpful with local recommendations, and always smiling no matter what time of day. The rooms are seriously spacious--big, modern, and spotless. Plenty of room to spread out, comfortable beds that felt like sleeping on clouds, crisp fresh linens, and everything just smelled clean and inviting. It's the kind of place where you actually look forward to coming back after a long day. And the breakfast? Absolute game-changer. They go way beyond the standard continental--hot options like eggs, sausage, waffles, fresh fruit, yogurt, pastries, and great coffee that kept flowing. It was delicious, well-stocked every morning, and the variety made starting the day easy and enjoyable. The whole property is well-maintained, quiet, convenient off I-10, and perfect for anyone passing through or staying in the Moss Point/Pascagoula area. Cleanliness is top-tier, value is unbeatable, and the vibe is just positive all around. If you're looking for a reliable, upgraded Holiday Inn Express experience with big rooms, killer breakfast, and staff that truly cares--book this place without hesitation. 10/10, will definitely be back next time I'm in the area! Highly recommend--easily one of the best in the chain.

One of the best HI Expresses we've stayed in! They've had construction/remodeling both times we've…read morebeen here but it's not a problem. The rooms are clean and comfy. The staff is helpful and friendly. And the breakfast is above par for a hotel breakfast buffet. Real eggs. Thank you! We have favorited this location for our long drives, and will be back!

The best thing I can say about this place is that they had no bug issues. No cockroaches or bed…read morebugs that I saw however I didn't have any food in my room and was only there for one night. The staff is also very friendly. The parking area didn't feel like a safe place for me to leave my car, and it was a bit of a rough crowd that seemed to be staying there. One guy was intently staring at me as I unloaded my car, and there is no security for the hotel. The room felt clean, which was good for a $135 room fee (plus $15 pet fee). Also there are shelves by the sink that are extremely easy for cats to jump onto. This makes it possible for them to climb onto the extremely weak plastic light fixture over the sink. I tried my best to block off this shelf with boxes from my car, but my clever cat still managed to climb up there and wake me multiple times throughout the night. The platform of the bed is also about eight inches from the wall allowing dogs or cats a perfect hard to reach hiding spot. My brother was placed in a room next to the laundry room which also has the maids utility closet in it. He woke to someone doing their laundry at 3am, and then again at 9am to the maids laughing and talking loudly. I recommend trying to get a room that isn't near the laundry area if you're going to stay here.

We decided that we needed to get off the interstate in Moss Point due to extremely bad weather. We…read morefound the Econo Lodge and called for a rate. The price for the night was $75, so we decided to stay. The room was extremely clean, and the front desk person was very nice. They even had fresh popcorn popped in the lobby for guests to take. They have a lot of food places nearby including fast food and regular restaurants. They had a free breakfast Buffett for the morning that including eggs, bacon, biscuits, gravy, waffles, cereal, as well as muffins, fruit, bagels, juice, and coffee. Well worth the price!

When we first checked in, our room's smell slapped us in the face with cigarette smoke and…read morewater/must/mold. Very strong. The front desk actually called up to us after we got to our room to ask if we were okay with everything or needed anything. I brought up the smell and she said it's a non-smoking room so it shouldn't be that bad. It felt like a dismissal of liability but whatever. I didn't trade rooms because I wanted to be across from my father's room. Thankfully my baby doesn't have asthma or respiratory issues. We all kept waking up with runny noses and headaches though, so it's a situation. I was concerned with cleaning room staff because one of the ladys walked into my room (I had a "do not disturb" sign on the door!) and then walked out after figuring out that we were inside. Upon walking down the hallway I noticed another member of cleaning staff doing something in a guest's room, and after he left he didn't close the door. He left it opened for some reason even after he had finished refreshing the room!! More concern. To top off my concerns, when we arrived back at our room for the night after being at my grandmother's funeral we parked next to a couple blatantly having sex and smoking weed in their vehicle. I looked over so they would KNOW I saw and the male exited his car. However, when I spoke to the front desk clerk about the safety concerns I had she told me "if I don't mess with them they won't mess with me" and "we have cameras if they did try to mess with anything." After I walked away from the desk, she burst out laughing and told the other two ladies standing there something, probably making fun of me for being concerned. My husband and I were contemplating leaving immediately. When we woke up and stepped out of room door, it was an overpowering smell of weed. The staff were the only ones in the hallways. I used the laundry machines to wash/dry clothes, it costs $2 in quarters for each. There are no quarter machines so you have to go down to the front desk and trade dollar for quarters. One of the machine's detergent drawer was completely missing and detergent had leaked down the washer. The ice machine right beside it didn't work. This is on the third floor, I cannot speak to any of the other floors. I feel like I'm just adding insult to injury at this point so I'm done. I will add that one of the only redeeming factors is the breakfast and breakfast staff! The lady refreshing the food was so kind and kept everything very clean. In conclusion, if you're looking for a place to stay to chill/smoke weed/have sex in the parking lot/wake up with headaches and runny noses from the smoke inside your room this is your place. This location has signage communicating a smoke-free environment but that doesn't apply obviously. The sad part, the other surrounding hotels didn't look much better on this exit. My advice would be stay at a different exit. Having to drive a little further would've been worth not having my family's safety compromised. They just don't care to follow rules!

I would give zero stars if I could! This hotel is DISGUSTING! There was feces on the toilet seat…read morealong with urine where you close the lid. Urine around the toilet. The toilet had not been cleaned, because there was hair and dust on the toilet seat. I had to kill a large spider in the room crawling on the wall. Zero water pressure in the shower and the bottom of the bathtub was filthy!!!! We didn't even shower because this room was NASTY! There was metal sticking out from the bottom of the bed (I'm assuming from the bed frame and my senior citizen husband hit his ankle on it! See all my pictures of documentation! DO NOT STAY HERE!!!!

My Fiance and I stayed here as a refuge from Hurricane Irma. While the room is a little out-dated,…read moreYou don't really mind it because it is not meant to be an ultra modern hotel. It is a great side of the road motel to catch some sleep. The breakfast was good for a continental breakfast. The rooms were clean and well maintained. My only gripe is that every time you turn the TV on, you have to reset the TV to HDMI-1 to watch cable. It was a bit of an annoyance, but nothing major. We will definitely stay here when in the area again.

Great place great service clean room and a laundry.The morning breakfast was quite a good selectionread more

Room is old and outdated. Shower was weak and cold! Shower curtain wouldn't stay closed. Almost cut…read moremy finger on jagged metal on shower rod. Sink faucet leaks. Microwave old dirty and rusty inside. Fridge freezer flap fell off when I opened fridge. Pool is worn out. Giant chips in bottom of pool. Outdoors chairs dry rotted and falling apart! Thought this would be better considering I've stayed at some wonderful LaQuintas in the past.

The only reason I gave this hotel a 2 was the nice staff and cleanliness of room and hotel. The…read morehotel was occupied mainly with construction workers. When we would come in for the evening some were parked outside our entrance drinking beer and playing loud music. A security person is needed onsite to keep this from happening. Bring earplugs as the hotel is located on busy hwy, and the slamming doors most of the night will disrupt your sleep. I have a small dog that I walked frequently and I felt uncomfortable and unsafe walking the grounds of this hotel. The noise level and lack of security is the reason for 2 rating.

Wonderful old home with unique rooms. Very quiet and safe. We enjoyed the look of the rooms and…read morebuilding

It's always amazes me how a venue has no handicap amenities except in the bathrooms. The entire…read moreprocess of going in is an unorganized an unsafe for someone with a cane... not to mention the dude in a wheelchair gobbled up by the crowd. This group is all middle age or older. Why the owners choose this chaos is baffling. There was a tent for the bar, but with all the rain of late a tent for waiting guests would have been nice as we waited in mass in a thunderstorms. It's an attractive venue on the small side. The seats a terribly uncomfortable and entirely too close for grown adult The staff was curt an abrupt as they were adding chairs for the event. It was a basic mess with bad vibes. Freezing the entire evening. We had to leave it was so uncomfortably cold. The parking lot is a tripping hazard. Big broken pieces to navigate with pot holes. I'm extremely excited to see the performance tonight and this is no reflection on the artist we came to see.

The front desk person was extremely helpful with check-in. It went swift and easy. The room was…read moreclean and well equipped, including all modern conveniences. Recommend any traveler.

The only quality here is the name on the sign! Room was old and worn out. Window of the room hasn't…read morebeen cleaned since the Carter administration! The pool was disgusting and that's being nice. Green in color with large bugs floating in it. The breakfast was poor with only a waffle or cereal for real options. With as many cleaning ladies there you would think this place would be spotless. This morning I pointed out the homeless guy sleeping on their couch in the lobby. I think he got tired after he had his free breakfast. When the desk clerks shift ended he closed the door and left leaving nobody to work the desk!