Experience was so bad we never actually made it in the door…read more I will add the story, but suffice it to say I have never met a business owner so willing to offend a customer base in his local neighborhood. Considering this business should be peddling Joy, this guy can chase customers away faster than: A politician changes their mind! Trump can piss off a Democrat! Rita's Slogan: "Ice+Custard=Happiness" This Rita's owners slogan: "Me+Customers = wait, where did my customers go?" If "poor customer service" were an action movie, this guy is their Arnold Schwarzenegger. Imagine owning an Ice shop and chasing away the family dinner guests from next door so they don't buy your desert. I bet they teach that in business school!!! I don't condemn Rita's as a whole, and I am sure the young folks that work here are delightful (Probably miserable working for that dude). So if you are reading this - don't hate the business, but certainly the owner is worthy. The story: There is a new restaurant next door that we were going to for dinner, planning to get Ices for desert. Unfortunately we made the mistake of sitting down near here when there was no one there or waiting for a seat. At which point the presumable owner of this establishment rudely asked us to leave as these particular seats were only for his customer. He could have easily asked nicely, and we would have come buy after dinner and bought ices. But he was flat out rude about it. Nicely we said nothing, got up walked to the other area where bunches of people were sitting on benches waiting for their tables. When some got up and left, we sat down. BIG mistake according to this guy. He came out yelling. Not at any of the other people, just my family because "He already told us to leave." Mind you - this is an unmarked bench in a public easement between 2 businesses - photo in the review. 1/2 a dozen other people around us are staring and shaking their heads at the guy, obviously no longer planning to buy anything there and apparently this is a nightly occurrence! For us - I will not frequent this establishment if it were the last place on earth to sell Ice.

In Mrs. K's personal ranking of frozen custard establishments, Rita's has consistently held the top…read morespot, ahead of both national chains and a handful of local favorites. But today, something extraordinary happened. The custard was not just good. It was the best Rita's custard she has ever had. That is no small compliment coming from someone with such a well-established custard hierarchy. We ordered the chocolate, no toppings, in a waffle cone, which she savored slowly over the course of about 20 minutes. I was granted a tiny taste, and even that fleeting sample was enough to confirm her verdict. Between delighted murmurs of "mmm" and enthusiastic declarations of "yummy," it was clear this was a standout experience. The texture was the smoothest we have encountered, and the chocolate flavor was deeper and richer than any before. Without hesitation, we would both give it a full five stars. The shop itself is modest but welcoming. There are a couple of benches out front and a few tables inside, offering a little space to linger. Still, I imagine that on a warm summer evening, the place would be bustling with families, couples, and custard devotees all eager for their turn. If today was any indication, they are in for a real treat. [Round number review 1400 of 2025 - 1344 in South Carolina - 24952 overall]

This little icee shop is every kids dream! A plethora of sugary sweetness in a cup. Every flavor…read moreimaginable! I got a pina colada and coconut mix with sweet cream. I ordered a kids size which was much bigger than I expected. Great way to cool off on a hot day!

Love this place and I can walk to it. It's a warming up and I am making this a weekly treat. The…read moreflavors are so inventive and fun. Also, everybody coming is so fun and they want to talk. I love that. You always leave with friends and delicious flavors on the tongue.

This is actually next to Ocean Surf Shop and in a cart, so it doesn't have an address…read more I was excited to find Shaved Ice in the Charleston area! Too bad it wasn't very good. The top layer of the cup was pretty good, but after than, it had no flavor at all. They had a few choices, but could have a lot more. Maybe I've been spoiled by REAL shaved ice places, such as Waiola's in Hawai'i and Hansen's in NOLA, but this one doesn't even come close. My search continues.

Ok. Gave this place another chance and was met with friendlier service and yummy ice. Hopefully…read morethey keep it up!

Tasty Treat! So much more than a typical shave ice joint. Try it with the ice cream or the beans!…read moreChris the owner is the man.

From the owner: The ONLY Authentic Hawaiian Shave Ice in the Lowcountry!read more

Vern's is absolutely lives up to all the talk. The menu is concise but thoughtfully curated. The…read moresourdough is a must-order. It arrived warm with a beautifully blistered crust, a soft, airy crumb, and the perfect amount of tang. Simple, but executed flawlessly. The bavette was the star of the evening. It was cooked to a perfect medium-rare with an incredible sear, sliced beautifully, and packed with rich, beefy flavor. For pasta, we shared both the campanelle and the pappardelle, and each had its own personality. The campanelle held onto every bit of sauce, making each bite incredibly flavorful, while the pappardelle was silky, comforting, and deeply satisfying without feeling overly heavy. You can tell the kitchen pays close attention to texture and balance. Beyond the food, the service was knowledgeable, genuinely welcoming, and paced the meal perfectly. The dining room has an energetic, intimate atmosphere that feels lively without being overwhelming.

We were so excited to get a reservation here. We were down at 5pm for the first…read moreseating.Unfortunately it was 5:20pm before we had water on our table and after 5:35pm before our order had been taken. There were guests sat at the same time as us who waited even longer to have their orders placed. There was a ton of staff so we were very confused by these significant delays. While service had room for improvement, the food really was delicious. We liked the bread so much we ordered a second portion to eat with our entree. The salad was very large and great for sharing. For our entrees we got the ragu and steak, both beautiful and unique takes on classics. If we came back I'd probably order the exact same things because it was that good. Ultimately we really enjoyed the food but were surprised by the overall experience. I'm unsure if we just got an off night.

Soooo good. With the massive number of custom flavors I could come back every day and have a…read moredifferent flavor for over a month. Surprisingly liked the marshmallow topping.

We love this place. It's a blast back to my childhood outside of Baltimore. The staff is always…read moreextremely friendly. This should be a go to place for everyone during the summer.

We love this place! Great service and amazing snowballs especially on a HOT day!! Always nice to…read morego get a treat for everyone (even the pup!!). Would recommend this place 10/10

This place is closed & no one cared to update google. Upset that I drove all the way here for it to…read morebe shutdown.

Rita's is one of our favorite dessert spots! My husband and I got so hooked that we were going…read morealmost every day for a while. My absolute favorite combination is the chocolate frozen custard with black cherry Italian ice--it's incredible! I've tried several of their Italian ice flavors, and they've all been delicious, but that combo is definitely my go-to. The staff is always friendly, patient, and happy to answer questions while you're trying to decide (which isn't easy with so many good options!). They also have a rewards program that's definitely worth signing up for if you plan on visiting more than once. Another big plus is the outdoor seating. On nice days, it's a great place to sit outside with your dog while enjoying a treat. Great desserts, great staff, and a fun atmosphere. Highly recommend if you're looking for something sweet!

I really enjoyed Rita's when they first opened but on my last couple of visits I noticed the…read morecustards are not as flavorful as they once were, and some flavors are borderline bland. The staff (mostly teens) are unable to answer basic menu questions, and the customer service has been lacking. I attempted to sit at the tables in the rear of the business and the area was sticky and needed to be cleaned. Unfortunately the quality is not what it once was.

Any business that serves a concentration camp does not need to relieve my business. The statement…read morethat was given made it even worse. Even if the franchise did not know what the event was when it was initially booked it did know once it got close to the facility. The worker could have decided to not go but instead chose to celebrate this concentration camp. This is unacceptable.

With the stay at home order, Summertrees HOA had a food truck event with Kickin chicken and…read moreKona Ice. The food was delicious and lots of it. They even had kids meal with French fries. The kids were excited to have ice treats from Kona ice. Outstanding job. Neighbors did a great job of social distancing. Hope we could do this again. Thank you Really nice to see everyone.