Very prompt, friendly, and clean. Nothing like it around. I have used them several times and…read morealways has great service.

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

Again.....A very fine professional transport company! Experienced nothing but good so far with…read morecourtesy, loading my luggage also helping me get loaded airport etc! I have nothing but good to say for this co as far as I can see so far!

Nice clean new cars. Called them for an early morning ride to the airport. They arrived 5 minutes…read moreearly and got me to the airport . It was muchless stressful than the last time using Uber when the driver was 15 min late. Will use Big Dog again.

This is the worst cab company ever!!!! There vans probably wouldn't even pass an inspection. I also…read moredo believe they are not dot regulated. The only reason I ride with them is because I have to.

From the owner: we provide taxi cab services, we also provide Non-Emergency Medical Transportation. Open 24 hours…read morea day 7 days a week 365 days a year! If you have a need for a ride for an important occasion you can call in and request a time call, please give at least one hour advanced notice if you schedule a time call.

We called and made a reservation for them to pick us up and take us to the Metallica concert. We…read morewere waiting in the lobby much longer than they said it would to pick us up. When my wife called the lady on the phone claimed they picked us (or somebody up) then began to yell, yes yell, at my wife over the phone. I suggest their motto should be; "Dynasty Cab, your feet are more reliable than our cabs. " I suggest those attending events at the Iowa Speedway call Cardinal Cab.

If I could give them a zero star I would. They where hired to take me to two doctor's appointments…read morethrough my insurance. They made me miss them. One they where late getting me. The second they couldn't show up . Supposedly they had a flat.

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.