Not good. Gives you a price and then keeps adding to it. Not honest or trustworthy. Get estimates…read moreif you deal with this company--and then make sure they stick to their price

From the owner: We specialize in New Home Construction, Home Remodeling Services: Additions, Kitchen & Bathroom…read moreRemodels, 4 Season Rooms, Siding, Finish Carpentry, Outdoor Decks & Deck Remodeling, Patios & Patio Covers, Flooring, Window & Door Replacement.

We had a minor cabinet issue with our kitchen cabinets. The owner reached out immediately and when…read moreI got back to him he not only found the time to come over to check out our request, but fix and repair the cabinet as requested. Birch Restoration will be at the top of my lists for small projects that I don't have time or expertise to do in the future!

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

We had them install a patio door for us. Everything they did was on time and as described. When…read morethey arrived to do the estimate they advised us on the model door that would serve all our needs and be the best value. The installation itself was done in under two hours and the staff left the site cleaner than when they arrived.

It was great working with Joe, Dan, and team. I had a few of our worst windows replaced, along…read morewith a patio door. Not only were they the best price in town, but the service was excellent. Even post installation when I had some questions. They were able to work around the old aluminum siding still on this house without damaging it. They cleaned up well afterwards, inside and out. I would recommend and use again.

Very professional installation by Brent and crew. Respectful of property and efficient. Would…read morehighly recommend

When we started the process of getting our new windows things went smoothly. We were able to get a…read morequote and the second measurements just fine. The issue came in an email I received weeks after saying, the quote had been changed to add an additional $500 worth of labor and materials. I voiced that if our original quote could not be honored we would have to go with a different company. They responded quickly saying they would begin the cancellation process of our order. Overall my dealings with them weren't horrible but I know at the company I work for, we would have eaten the cost of the quote change because we had already given our customer a price. No attempt to even make an offer or deal was offered. So I guess if you have deep pockets you'd be fine, but for people on a budget this experience was bad. We will be looking at other places to solve our window issues.

Professional and quick response to my inquiry and request for a quote. and offered many payment…read moreoptions. Good follow up

I needed a 45 year old Pella bay window replaced. Pella had to build the whole thing and match the…read morewoodwork stain. It's PERFECT!! Cevan, Quan and Ryan took out the old one, put in the new one, cleaned everything up, including washing the new windows!! We couldn't be happier with the product or the service! Bravo.

Had a small shower replaced. Crew was efficient and professional. Highly recommend the work done by…read moreWyatt Meyer. Beautiful new shower. Very happy with the results. Highly recommended.

Dont let this company in ur door! The sales pitch lady stayed for four hours. I started telling…read morethem to wrap it up after an hour and a half. I told them I had to go get my dog and it would cost me $100 if I was late. She stayed 20 min after the time I told her. I asked her to finish multiple times. I was not indirect. I was blunt and overt and she still stayed. I feel this company would pressure elderly people into their $22k showers. (Not even my whole bathroom. Just a shower !) please don't let anyone u love invite them into your home.

If I could give ZERO stars, I would. This company will not stand behind their so called "No Fine…read morePrint Lifetime Warranty" We had 12 windows that were installed in 2021. After the first install, we noticed right away that several windows had glass defects - it was a painful process to get them replaced. Then we noticed in Sept 2024 that another 5 have glass defects and Roberta Reams and Tom Carmody will not return calls or return emails. We are stuck with these defective windows in a beautiful great room. Avoid this company- they are also known as Iowa's Best Windows.

We purchased both windows and siding from Window Source of Central Iowa. The windows are functional…read morebut quality control is lacking at the factory. The installers that they hired did a crappy job! Tom Carmody had to personally come out and redo some of the work that they did! We had three windows replaced under warranty and that took forever to do so, or so it seemed! We also had siding installed by this company. That was a major, major, mistake! The siding workmen left a mess for us to clean up! After the weather cooled off, we discovered gaps where the siding was butted together. The ends of the siding are supposed to be overlapping. They overlapped the siding on most of the house! This is to allow for heating and cooling as the siding will expand and contract. This is normal. For some reason, the installers butted at least 6 pieces of siding and they shrink when cold leaving a 1/4" gap. Even in the summer, some gaps are visible because the installers cut the siding crooked. They also used "J" channel around the windows and doors and did a piss poor job of it! We gave the workmen with the siding company new outdoor lights to install on the front of the garage. They installed them and didn't realize (or didn't care) that the lights were crooked! One light was 6" higher than the other! So, Roberta (the office lady) said, after we complained, that they can't repair the siding because Window Source doesn't do electrical wiring. I immediately had a electrician move one of the light's electrical boxes to make both lights the same height, and install the lights. Tom Carmody told us that they would come and fix the gaps in the siding and repair the siding by the light. The siding was installed in September of 2022! Tom Carmody and Kent Reams were both here inspecting the siding and the crooked light on April 21st, 2023! I have called Roberta at the the Window Source office many (many) times and asked that Tom Carmody (or Kent Reams) return our calls. We have filed three complaints with the Better Business Bureau. The warranty windows were finally installed by Tom Carmody, one of which is crooked. So far, no return calls on the siding, no letters, no email, nothing! So we still have the gaps in the siding and a hole in the the front of the garage. The saga continues as we are now seeking legal advice! I would strongly advise anyone looking for a window or siding company to look elsewhere! Roberta gave us the company address in Reinbeck Iowa. They are actually in Cedar Falls!

If you are female and don't want to deal with a raging contractor, I would advise not to get siding…read morefrom here. I regret trusting them as I thought they did an awesome job with the windows. How they allow livid contractor to talk to paying customers like he does is WILD. I found 2 other women on Nextdoor with similar experiences. I am now worried that siding wasn't properly taped as another one had the city come by to stop them installing. Maybe have a guy friend with you if you want to deal with the hostile siding guy, but his snotty, ragey phone call after I found issues with the installation were uncalled for. He also texted at 9:45PM in an angry tone. I 100% regret going with them, and if you want to walk on eggshells when you find issues and point them out, this is the place for you. Sabrina in the front office is amazing though, she's too good for the place. She didn't gaslight me or made me feel like an issue. Window World was also $6000 more than the 2 other quotes I had, but I was scared to go with smaller companies.

Second time we've used Window World of Rockford for sliding patio doors. Thank you for providing…read morehigh quality products at fair prices. All of my installations have been performed by Al & Nicole. They are the best so the finished products all look great. I totally recommend Window World of Rockford. Patrick A.

From start to finish Rodney Paul and Bridget were professional knowledgeable and very careful in…read moreour house!!! The windows look amazing!!! I can already feel the difference!!! Also the staff at Zephyr!

We just had our Renewal by Anderson order of 11 windows and one patio door completed by Zephyr. We…read moreare so happy with the product! It is beautiful and top of the line in quality! The installation was seamless. Absolutely faultless, no glitches. Our installers were Jererd and Dustin. They are a great team! They have a system that really works. They were here early, worked nonstop, cleaned up everything before leaving, and kept us updated daily on their progress. We are very happy with their work and would highly recommend this team to anyone.