I couldn't be happier with my home remodel. From the kitchen to the bathrooms, Sam and his team delivered outstanding work with great attention to detail. He kept me informed, managed everything smoothly, and turned my ideas into reality. My house feels brand new, and the entire process was stress-free. I highly recommend him for anyone wanting quality craftsmanship and reliable service. read more

My advice for anyone looking at Pelleco: 1. During your walk through, check to see if the design ideas are being written down by the contractor. 2. Do not let construction start until you have your approved design plans / drawings in hand and have personally inspected cabinets (and other elements) in-person prior to installation. 3. Check to insure that sub-contractors are licensed. 4. Be aware that YOU need to contact inspectors to inspect the work, Pelleco will not do that for you. 5. Safety items: Tile floors can contain cancer causing materials. You need to ensure your home is ventilated with an industrial fan during demolition. 6. A few other notes: A) Pelleco does not use a dumpster. Your home is the dumpster, until they can pick up the garbage. B) A portable outhouse will not be provided by Pelleco. C) You will have to inspect the work and notify Pelleco if something is done incorrectly or missed completely--there is very little inspection of work completed. D) Floors will not be leveled unless you specifically require that before the project begins. E. Workmanship requirements, as listed in ROC are unknown by the contractor and will not be managed to ensure a high-quality installation. F. Pelleco told me repeatedly that I expected perfection. I didn't expect perfection, but I did expect the work to be done correctly. I think anyone can see, from the attached photos, that this job was far from perfect. G. Expect to be asked for payment prior to the completion of each phase and the completion of the work overall. Don't fall for this as it will leave you with little leverage to ensure your job is completed and completed correctly. Our job was not completed and warranty items were left to me to repair. Just in case the contractor responds with "changes were made". Every change was done in writing and approved prior to installation. They say a picture is worth a thousand words. I've attached a few pictures here. read more

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Six years after contracting with Pelleco to remodel our master bath, we must replace our entire shower due to poor workmanship - the floor doesn't slope to the drain (leading to mold and leakage), the shower tile and grout is cracking significantly. Our tile guy couldn't believe the poor quality. In looking at the rest of the bathroom, the tub was faucet was not properly secured and the tub was not caulked to the floor, which allowed pests into the bathroom. The water connections used were plastic - like the type you find in mobile homes and of various types. The sink was cemented to the solid surface counters. Overall, a complete mess. I would choose a different contractor if I were to do it all over again as we've had to reinvest 50% of what we originally paid Pelleco just to make it right. read more

Sam was incredible to work with on my master bathroom remodel. He provided expert insight while also being fully supportive of my desire to design my dream bathroom. Let's just say I was VERY involved in the design process , and Sam was totally supportive of that. He worked with my vision from start to finish and promptly took care of any concerns I had. Several of the external contractors who performed installations said they make sure to keep materials in stock specifically for Pelleco Home Design, which - wow! My bathroom was a challenging project due to the intricate tile work in my shower, and the end result is just stunning. I'm so grateful for the work Sam and his team did to create this masterpiece. The before/after pictures attest to the quality of their craftsmanship. read more

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Sam came out to the house and gave me a rough estimate. Said he would have the kitchen design on Monday. Wednesday came around, nothing. So I reached out. Said it would be available Friday. Friday came around, nothing. So I reached out again. Finally came in a week later. So I was very interested and reached out again. And once again, nothing. No response. Why do all that work, and waste my time and yours? Imagine how bad the communication would be AFTER he had your money. read more

Sam did a bathroom remodel for us. When it was finished we noticed the two cabinet doors were warped and other items needed fixed of which he did correct. It took awhile before he sent someone out to fix the doors. His crew didn't get it right several times. After TWO YEARS he finally got someone to correct the problem. We had to call or text him constantly to find out what was going on with the doors. He had all kinds of excuses such as he was out of town or the guys we're out of town. Also someone had Covid or were sick. Excuses after excuses one of which they were out of paint. he had no one who could fix it, etc. At times he seemed irritated with us for asking about our doors. We would either call or text him every other week. Glad it's over. To say the least would never hire Sam. read more

Very happy with the results of our kitchen remodel! We did obtain a few estimates for the project. Sam came out, listened to what we wanted to accomplish, came up with good design & reasonable pricing! He is easy to communicate with, addresses all the questions and issues in a timely manner! His crew is good, everyone is hard working, courteous, prompt & polite. Special thanks to Edgar who has outstanding customer service & people skills as well as great attention to detail! Everyone worked hard and we had a new kitchen in a week! We would not hesitate using Pelleco in the future for other projects and would definitely recommend the company to others! read more

Sam came to our house to look at our project which was a master bathroom remodel. My wife and I had a good feeling about him and we decided to hire him. We gave him a deposit and the next day they started the rip out. Sam said he could complete the project in 5 weeks and it was completely done in 5 weeks. I highly recommend Sam and Pellico Design. I love my new bathroom! Thank you Sam read more

They came out for the estimate they were on time, very friendly, we liked them a lot and wanted to work with them. I followed up when they said that they'd have the estimate and no response. I reached out again, no response. I stopped reaching out because if they couldn't respond to give me an estimate I just didn't feel they would be reliable with work being done. The sad thing was I really liked them and wanted to do business with them. They were very nice, kind and had awesome creative ideas. read more

Sam is awesome! He remodeled our whole house in the short time we had. His work and finished is super quality and made it so easy for us as we were not yet living in Arizona. He always follows up on work and gets things done quickly. His designs lifted how our house looked like and made it very modernized. read more

Amazing company to work with, they did an awesome job on our bathroom. The tile looks amazing NO imperfections whatsoever. Just Beautiful craftsmanship, don't hesitate to message this business and have them do work for you. You will be a happy customer I know I am. read more

Does sub par work. Hires anyone who says "they can do the job" YouTube videos are used, yes I 100% witnessed a worker on YouTube when it wasn't working. The owner will say that's not allowed or part of their policy but the owner is stretched so thin he can't be at every site all the time and YouTube videos are watches. Doesn't have contractors just day labors. Warrantee for only 3yrs. Pre covid All product is cheap and breaks around 3.5yrs then it's your problem. Owner says he'll do what you what which he will but with the cheapest product possible. Post Covid now uses Floor and Decor for product so you might as well just go buy yourself whatever you want and hire your own contractors. read more

If you are looking at a major home design project, two words... call Sam! We moved into a new home in Phoenix with old, outdated cabinets, and a profound lack of pantry space. Since we were just in the process of purchasing our home, of course, we were on a pretty strict budget. We met with several contractors and most told us that a design project in the scope we were looking for started at DOUBLE what our budget was. To even make it close, we'd have to be responsible for purchasing all of our own cabinets and countertops and as much labor as possible, then call them to show up for the install. When Sam came over to our house, he walked right in and immediately started giving us re-design ideas (we badly wanted some advice on renovating the look of our kitchen). He said he could do it within our budget; he would provide the cabinets and countertops from his warehouse, and he'd arrange all of the labor (he has some of his own crew, plus he used some contractors). He knew exactly what kind of cabinets we wanted; at his store, he helped us pick out a nice matching countertop, backsplash, and sink that worked with the overall color schemes of the kitchen. First off, every worker that came to my house (whether it was a Pelleco employee or contractor) was a total professional both in attitude and competence. Everyone communicated extremely well and there were no surprises. They installed a beautiful kitchen, which makes it look brand new. In addition, we had a large pantry cabinet installed PLUS laundry room cabinets all for within our price range. Sam knocked it out of the park. Lastly, Sam could not be more available or attentive to his clients. Call/text him and you get a response immediately; always doing anything he can to satisfy a client's question or complaint. He came over to check out the final product. I was so happy with it that he was actually looking for flaws so he could fix it for us. But there weren't any! You will not be disappointed when you choose Pelleco for your project. We have another design project next year and you can bet we'll be using them again. read more

Pelleco Home Design - New shaker style cabinets! - General Contractors Near Me - Prescott, Arizona

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After shopping the Home Depot, Lowes route and a couple contractors for a complete new kitchen, I decided on Pelleco. Sam came out and had great design ideas. They have a showroom and offer good pricing and quality. I went into the showroom to buy one thing and between my girlfriend and Sam, I came out with a more modern look which I'm happy for. Although there were a couple bumps in the road, Sam said he would make sure I was satisfied and he did. They delivered a great kitchen on a total gut job and I'm very pleased with the results. I will be calling Sam again for my next project. read more

Pelleco comes to the table with ideas and a vision. True, there is no shortage of home remodelers in this market, but, I would argue few as flexible and fair as Pelleco. For my project, in addition to what we initially agreed on, I changed the size of one showers, the location of a counter top, moved outlets, moved lights, did not like the location and moved them again, made a zero entry shower without a door, changed my mind about that and added a door. There was NEVER any hesitation of Pelleco's part to make the changes and to make sure we were happy with the result. I will use them again without hesitation. read more

Our home was built in 2008 and we have remodeled everything except the master bath and utility room. Hired Pelleco Home Design for the project. Found them on Yelp. Sam is wonderful. He was incredibly responsive, there were no hidden cost issues and they finished sooner than we expected. He had the subs lined up, and they were great too. Could not be happier with the result. I would definitely recommend them! After pictures included. read more

Pelleco Home Design - General Contractors Near Me - Prescott, Arizona

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We used Pelleco Home Design for a kitchen redesign / renovation, as well as laundry room and floor renovations. Sam was very involved throughout the design and build process. He was very responsive and kept me updated on who was coming to work and when. Pricing was very competitive and I really liked that they wanted to avoid change requests as much as I did. Even when unexpected challenges arose, he kept his word and there were zero change requests. We have worked with other contractors in the past where every little thing was a separately charged piece of work... and that of course extended the timeline for those projects. We were back in our new kitchen within 5 weeks! All of our neighbors commented on how quickly our project was progressing. We love our new kitchen and we loved working with Sam and the Pelleco team! read more

I highly recommend using Pelleco for your remodeling projects. Sam J is great to work with but importantly has a very creative mind and comes up with fantastic suggestions to help you design your space. Our team was excellent, led by Daniel, who was our the project manager. Daniel's attention to detail is great. Pelleco's office staff, led by Becky, is also impressive as she is relentless in making sure everything gets ordered and shipped. Pelleco remodeled our entire home to include kitchen, family room, living and dining room, two bathrooms and laundry room. We interviewed multiple contractors before selecting Pelleco and it was absolutely the best decision. read more

The crew at Pelleco is the best. Since we began our remodel plans to when our first job was complete, they have been nothing but honest, kind and helpful. They've given us awesome prices (and we did our research to compare them to other providers). They have also been extremely efficient, accommodating to our schedule, and quick to finish our project. They were happy to communicate via email, text and phone call at our convenience - they were always prompt to reply. The showroom has great hours and a relaxed atmosphere - we never felt pressured to buy anything and they didn't try to up-sell us to make more $. They suggested the more economic high quality fixtures and materials and kept us under budget. We liked them so much for our first project, we immediately decided to use them for a second project and we're getting started on that right now. We will be using them on any future projects as well. Don't hesitate to call Pelleco for any remodel project. read more

Great company to work with for your home design and highly recommended. The owner is as nice as can be. The installs I had done were fast. Very affordable pricing. I had water damage in my home and as stressful as that was as well as dealing with insurance I figured also dealing with contractors would be a pain but this crew turned that around for me which was an unexpected surprise. read more

We found Sam randomly on Yelp, read the reviews, contacted him and a couple more contractors. Sam gave us the best quote among other contractors. We remodeled our kitchen and guest bathroom, installed new tile, demo 3 walls, relocated our air handler to build a laundry room(our laundry was in the garage and the air handler sat in the middle of the house). We added more stuffs down the road like adding more electric wire, AC work, installing water softener, repainting the whole house, and Sam is very patient and professional. The whole project took about 5 weeks, as promised. Our project was completed in August 2019 and everything is in good shape so far. Sam is very talented in designing the new floor plan that works best for our limited space. He listened to what we want, made suggestions based on his experience, and he always gave great advise. Other thing we loved about Pelleco is that they carry the most trendy and quality products. We walked through MANY model houses before we decided to remodel our house in stead of buying a new one and relocating. We also visited showrooms from other contractors before we signed the contract with Pelleco. Everyone in his team are very talented and professional. There were still minor issue down the road, but we think every house remodeling would go through some sort of frustration at some points. The important thing is the end result. We LOVE our "new" house. Our family and friends all LOVE it. It is amazing how it turned out at the end. Special thanks to Sam, Alex the painter, and Leon the plumber for all the extra work you guys put into our house. read more

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What an amazing experience ... Sam and his entire staff were absolutely great , when doing a major renovation there's lots of stress Sam answered all my questions and even my texts at times I didnt even expect him to respond. Sam/Pelleco made it so easy and painless ... the work is top notch , will definitely recommend Sam / Pelleco , you will not be disappointed. read more

Pelleco Home Design and Sam are excellent partners for DIY remodelers...talking with Sam is worth the time and effort and will result in significant savings and excellent design ideas. After years of saving, my wife and I managed to purchase our first home in the desirable 85254 zip code and we knew it was going to require a minor modification to master bath and kitchen and our budget was tight. We contacted Sam after getting another cabinet bid and he took the opportunity to evaluate the other bid and then verify the specifications. Sam came to our home and measured the kitchen and bath. He called out discrepancies in his effort to find an "apples to apples comparison". While he was making his measurements, he made several suggestions for how to convert the existing space to reflect current design trends, without going overboard. His suggestions were spot on, but after disclosing our budget restrictions, he focused his recommendations on the areas we intended to remodel. Note - his ideas for future remodel were excellent. After taking measurements and asking many questions about the scope of our remodel, he assured me he would have a very competitive bid and would email the specifics later in the day. Sam sent the bid as promised and it was significantly lower and had upgrades that others overlooked (Lazy Susans in corners and other subtle but important upgrades). The cabinets he bid were comparable in construction and appearance, and included upgrades. We continued to refine the bid and expanded the scope of the bid to include counter-tops, back-splash, hardware, sink and vanities. Each of his bids was easy to read and competitive. Throughout this process, Sam was/is courteous, professional and takes the time to understand the limitations and considerations of his customer. This made us feel like valued customers at the start of the process and throughout the contracting relationship. We highly recommend Sam and Pelleco Home Design for those families seeking competitive bids on home remodel projects, including, but not limited to: kitchen, master & guest baths, and living areas (including lighting). Thank you Sam and Pelleco for making our home remodel possible within the budget we set forth. read more

Pelleco home, came and did a fantastic job on a small project I had despite how busy he was he made time to do the job that same week. He communicated effectively "the most important to me " great prices and all around good people. When our next project comes I will be asking them to come for that project. read more

Two weeks before my scheduled moving date, I couldn't get hold of the cabinet guy that I was going to place the order with. Based on yelp reviews, I decided to call Pelleco to see if they have something that'll fit my price range and also if they'll do a small job like mine. I only needed vanity cabinets for my two bathrooms. I was given some options over the phone that would fit my needs and my budget, so I decided to stop by and check out the cabinets. The quality of the cabinets are very impressive and they're of much better quality compared to the other stores that I've checked out. Sam and Sara were super helpful in helping me with the design and they're very straightforward with their pricing. We got everything straighten out in 2 days and I was able to get my cabinets and the countertop installed within 4 days after placing the order. Everything was delivered and installed on schedule and the entire process went smoothly. The installers did a great job and they made sure everything's clean after they're done with the work. I am really happy with the entire process and the outcome. My friends are all impressed with how fast the cabinets and the countertop were in, as well as the quality of them. I'd definitely recommend them to anyone who is looking into redoing the cabinets or countertops. read more

We had Pelleco do a full remodel and an addition on our home. There entire staff was helpful, polite, and the end results were spectacular. Sam made the process easy, he explained every step of the process, and was flexible in always taking the time to talk through our concerns. I'm so glad we trusted Sam and Pelleco with our home. read more

My husband found Pelleco on Yelp and was so impressed by the reviews so we decided to interview them. We were so impressed with Sam's integrity, honesty and genuine desire to help us achieve our dream. We purchased a home that was 20 years old in need of a major update. Not only did he create our dream home but he did it in record time. Since our home was being gutted we decided to find temporary housing so it would be easier access for them on a lockbox. We are thrilled with what Sam created for us. He was so fairly priced and didn't nickel and dime us on change orders. We highly recommend his company and are happy to be a reference for them. You will never be sorry if you chose his company to remodel your home. We will post pictures soon. read more

The appointment maker was very nice and friendly and immediately called me back to schedule an estimate. I was very disappointed when no one showed up for my scheduled hour long appointment. I called, and the receptionist was very friendly (again) but claimed that Sam was stuck in a meeting and needed to reschedule. I like to think that I am flexible, but I think that if you're going to be one hour late for an hour long appointment, you could step out of the meeting and let me know if not before, at least during. Very disappointed. The receptionist apologized and offered for him to come the next day, but I declined because I didn't want to start a major master bath remodel with someone who can't call/email/text/anything before or even within the hour they are supposed to be at my home. read more

We researched several companies for our master bathroom remodel project. Sam from Pelleco Design came to our house and was very professional and knowledgeable. He provided us a free price proposal and answered any questions we had and was very nice and easy to work with. We chose Pelleco to do our bathroom remodel and we are so glad we did! The bathroom turned out gorgeous! Sam worked with us to make sure we picked out each item we liked and made sure everything worked well together from a design perspective. The claw-foot tub they found for us is beautiful! The other great thing is their price proposal is what we paid, no hidden costs. Sam has a great team including Becky and Edgar and they are good people to work with. We highly recommend Pelleco Design and think you will be very satisfied! read more

I'm posting this on Yelp because all the reviews I read were 5 stars. My experience was NOT 5 star though the finished cabinets and countertops are very acceptable. The first time I was in the showroom Sam was on the phone with someone talking about a problem with a cabinet. Sam told the customer that he'd have a replacement piece out to him before noon. That conversation impressed me and so we decided to use Pelleco to replace kitchen cabinets, bathroom vanities and countertops in a complete home remodel. Sam made suggestions about countertop colors which were spot on and look great. The installed products seem now to be fine, but it took 4 weeks from the time that a contractor (not Pelleco installer) showed up to begin the install until the cabinets were complete and correct. The vanities in 3 bathrooms had already been set when I arrived the morning of the install. They were all installed in the wrong places - apparently there was no diagram for which cabinet bases went where and Sam had gone through with the contractor and said put that vanity here and that vanity here so they all had to be pulled and the job started over. The original statement I made about Sam taking care of problems was, in our case, a business model requiring that corrections be made over and over. (When this kind of thing happens on any phase in a job it can have a cascading effect in that something else-like flooring surfaces, wall surfaces, etc.-will be damaged when "undoing" poor or incorrect work.) When the kitchen cabinets were set the first installer mounted hardware with the cabinet doors closed so he managed to drill into one of the stiles of a cabinet so it had to be repaired and painted - a very rookie mistake After all the cabinets were properly set then countertop installation began. The countertops in the bathrooms were beautifully done and completed very quickly, but the kitchen installation was absolutely wrong - there were seams in the quartz which ran "through" the sink. So-o that countertop had to be pulled and a different fabricator showed up several days later and did a good job. When the job was supposed to be complete rather than having someone go through the cabinet installation and be certain that everything was correct Sam always said "what's wrong" but he never wrote anything down. Someone would show up to do work but have no instructions as to what they were supposed to be doing. . An installation which was supposed to have taken 4 days ending up taking 4 weeks from beginning to satisfactory finish. As I said the final product is most satisfactory, but the process and professionalism were miserable. This is not a company I will ever recommend or use again. read more

Excellent work by Sam's team on our bathroom remodel. His showroom made our choice of finishes easy. He was always available for questions and to provide practice updates. He recommended additional work (recessed lighting and minor upgrades to 2nd bath) for very minimal fees. I'm extremely pleased with the result and would highly recommend Pelleco! read more

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Worked with Sam and his team several years ago and just getting around to following up. He assisted me with a total gut and rehab of my childhood home after the passing of my father. The project was extensive and complicated due to poor design and layout from the original construction where a load bearing wall needed to be removed and a room without windows repurposed. Being totally overwhelmed, I needed a designer as much as a contractor. Trying to find an architect and contractor as separate tasks was impossible. When Sam came over, he actually sketched out what he thought should be done, and the vision was finally clear. I ran into a blocker that caused the work to stop for months, no fault of Sam. Despite this he was very flexible throughout the entire process and delivered a spectacular total house remodel. I've noticed you can hire other contractors that want to be told what to do and have no input, these same other businesses were either uninterested or overly expensive. Highly recommend as he's a great communicator and visionary. read more

My boyfriend and I hit all the big box stores to get quotes on a kitchen remodel but thankfully we kept looking and found Sam at Pelleco before we bought anything. Sam has really creative design ideas - he knows what looks good! He was easy to work with and very competitively priced. The quality of materials is high (higher than what we would have been able to afford at one of those big box stores). In fact, we got much more bang for our buck with Sam than we would have anywhere else. Sam was quick to address any complaints we had during installation and has since followed up with us on a few other items that did not originally meet our expectations. We'll be contacting Sam next year when we have budget to redo our bathrooms. read more

Sam has the ability to get the homes I do done so well! I would recommend him to anyone looking for someone who has been doing this for a long time, has great quality things. He helped to facilitate the installation of the countertops and the installer stood by their work when things weren't quite right. That says a lot about the kind of people he uses to sub contract the fabrication. His pricing is fantastic. I have been recommending him left and right! I'm an interior designer and know a great industry partner when I have experiences with them like Sam! read more

I went to Pelleco a few times and found quartz that I wanted. They were very helpful in allowing me to bring home tile samples. I met with Sam who was extremely helpful. We looked at sinks, faucets and cabinet hardware.i was told that the slab would be in the end of May, beginning of June. I did my due diligence and found better prices for the faucet, hardware and tile that hoped he could come down in price. I made an appointment for today with Sam who wasn't there. Justin was. I discussed what I found and they couldn't come down. He was going to check on the quartz and get me the deposit amount. Justin called me back and told me that the quartz would be in mid June. My bad I had it in my head that they were talking about July and was a little huffy. I called back and apologized. I was then told they wanted a 100% down. I told Justin no one pays 100 % up front and he said he'd call Sam to see what he could do. I was then told 2k down. My estimate which included the sink was $2600. Needless to say, I feel he didn't want my business because I got better prices on the extra items. I'm very upset and disappointed. read more

Walking into Pelleco was a great experience. Chelsea was very welcoming and helpful. We scheduled a free in home design and consultation. Their prices are very competitive and have great selections from cabinets to counter tops. We decided to have them do the job and could not be any happier. I would recommend them to all my friends. I love my new kitchen. Thank you guys!!!! read more

I used Pelleco for a kitchen and bath remodel. I spent over a month shopping around taking various quotes and i can say without a doubt you won't find a better bang for your buck with your remodel/renovation. Most places needed much more time than Pelleco to complete the job. Not to mention the fact that with Pelleco, i received real plywood cabinets for the same price i was quoted with MDF or particle bored built cabinets. Very few issues came up but when they did they were handled promptly. Sam is very personable, i can tell he understands how important a good reputation is in this business. He knows if you succeed he'll succeed. read more

Sam was great to work with! The entire process from selection of materials to installation was very quick and simple! I'm very happy with the final kitchen and look forward to working with Pelleco again! read more

Pelleco Home Design - General Contractors Near Me - Prescott, Arizona

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I have been flipping homes in the valley for years and have come across many of contractors. Let me first start by getting instant response from Sam at Pelleco. He offered me on the spot price quotes and even design ideas. His design center in Scottsdale is one stop shop! I didn't purchase any of my other items here, besides the counter tops, as I did not know of this store. I did compare prices and a lot of his items would of been cheaper had I known. Putting this aside his quartz counters that I did purchase are awesome! Unbeatable pricing and quality of work. His fabricators/installers do top notch installs compared to a lot of other guys I have had. They pay attention to detail and are very polite. I would recommend this company to anyone looking for just counters or a complete remodel. Sam and his team are awesome! Thanks guys! I love my new house! read more

Pelleco Home Design - Calcautta quartz - General Contractors Near Me - Prescott, Arizona

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Pelleco provided my family with an awesome experience. Sam came immediately and with his expert eye told us exactly what we needed for our kitchen remodel. He was on time, thorough, and professional. We got the quote quickly and he gave us a screaming deal. Pelleco was very flexible and was able to deliver our cabinets within 72 hours. We even had a little hick up and one of the cabinets were to big so they immediate provided us with a replacement cabinet in the same day. It was extremely easy to work with them and get matter handled. My contractor and Pelleco work extremely well together so I was able to just leave it up to the experts. The quality of our cabinets and countertops are amazing! We go a shaker all white cabinet with a Calcutta counter - beautiful. I would recommend Pelleco Home Design to my friends/family because it was an amazing experience all around .. read more