Great knowledgeable team will not go anywhere else!!…read moreJust rescued a 1 year old shepherd and they ALL have helped me immensely!!

This office wasn't accepting new patients. The receptionist Suzanne could hear the desperation in…read moremy voice without me saying it. She got my little girl Lilli in to see Dr. Bennet on a cancellation. We had never been to this office before, but from the moment we walked in, the ENERGY was amazing. The two ladies at the front desk were holding two little dogs; the love they were showing those little ones was amazing. My Lilli began walking around checking the office out and a little dog came up to her and offered to show her around the place. I was stressed so this made me feel good. Dr. Bennet, Jill, Suzanne, and the other Lady (so sorry forgot her name) were so gentle with us. I know Lilli was not feeling good, she is 16 years old. Dr. Bennet was so thorough in her exam and testing, explaining images, blood work, and everything until I completely understood. My Lilli ended up having cancer that is now invading her other organs. I will go to this office to have them support me in releasing Lilli into heaven tomorrow. After leaving the office with this horrible diagnosis, the receptionist called me to comfort me for 45 minutes. That is service above and beyond!!!!! Thank you.

Are you looking for an animal hospital for your fur baby? I have the place for you -- Dr. Bruce's…read moreAnimal Hospital in Cooper City! Dr. Bruce and his staff truly care about their patients and treat each pet as if they were their own in a loving and compassionate environment. Dr. Bruce is an honest, caring veterinarian who takes the time to explain things and gives you options if your pet needs more than just their annual checkup. The staff is amazing, and if you need boarding for your pet, you couldn't ask for a better place to leave them knowing they'll be cared for and loved. We have trusted them with our pets and have always felt they were in good hands. Also be sure to ask about their lifetime vaccination options for your pet. Highly recommend!

Came here to pick up my pup that I had just rescued from DRSF. I was greeted warmly by the staff &…read morelet right in to the waiting room. Dr. Bruce gave our new dog a once over before leaving making sure everything was in place (he had just been neutered) . Gave me a few tips on how to keep him comfortable & that they teeth cleaning was a success! Wish they were a tiny bit closer to me & I would have made Dr. Bruce & staff his forever veterinarian!

Hands down best vet in Broward. Dr.Stone has dedicated his entire life to caring for animals, but…read morehe will shoot you straight.

I have trusted Dr Stone with my fur baby care for decades. My beloved Doberman was delivered by…read morehim, her dew claws, ears and tail docked by him, he saved her life many times more than I care to think about, and when it came time for her to cross the rainbow bridge, it was with him. I had moved to St Augustine but would drive 5 hours each was to bring my girl to him. I absolutely adore his staff and always have. When Mrs. Stone was on the front desk she was the rock that the storm broke upon. Dr Stone and Mrs. Stone have been like members of our family as have their staff. You just can't help but love them. It's an older facility, true but that should tell you quite a bit as they've been there a very long time. We have been going to them for 30 years with all our fur babies. They should make a TV show about him the vet who can solve everything. Unless I move across the country I don't care where I live in the state of Florida I will always go to Dr Stone. I trust him and his amazing staff completely.

Losing a furry loved one is never easy…read more From our dogs cancer diagnosis to the process of putting him down, the staff and doctors at this office have been so caring and honest the entire time. This is an office that is very professional while still remaining personable. I spoke to the staff when I needed to make the appointment for my dog to put him down and I vented on the phone and they listened even if they probably didn't need to (thank you for that btw). And gave us as much time as needed in the process. The office is very clean and well kept. They keep it honest and tell you everything up front. Our family cannot thank this office enough for doing what they did for us and being so gentle and kind in our process of losing our sweet boy. Thank you to the office staff and doctors. This is a vets office I will forever recommend.

I have been a client of Balasky's Animal Hospital for close to 30 years. Dr. Robert Dingfelder, Dr…read more Jennifer Balasky and Dr. Linda Markley are top notch veterinarians, who are highly skilled and compassionate. I hold a special place in my heart for Dr. Robert Dingfelder, who, by following his expert advice, saved my 15 year-old dogs life. The entire staff of veterinary technicians including Frank and Alana, and all the front desk professionals, Cathy Springer, Eve, Bridget & Emily are always kind and caring. I am so grateful being a long time client of Balasky's team. I highly recommend Balasky's Animal Hospital. Sincerely, Vernae Highbarger

My experience left me disappointed, not only because the veterinary care itself was poor, but…read morebecause the customer service and communication were lacking. From the moment I called, the front desk staff member with gray, curly/wiry hair and glasses answered the phone with an audible sigh. I initially assumed she was having a difficult day, but while sitting in the lobby I heard her answer multiple calls the same way. It set an unfortunate tone. Our appointment was scheduled for 2:45 p.m. This practice has clients wait in their vehicles until called inside. We weren't invited in until 3:00 p.m., and by 3:15 p.m. our pet hadn't even been weighed. Another client in the waiting room told us she was still waiting for her 2:15 appointment as well. I approached the front desk because I'm a doctoral student and had class obligations later in the day. I simply asked for an update so I could decide whether I needed to reschedule. Instead of receiving an estimate or an apology, I was told in a sarcastic tone that we were "third" and that others had been waiting two hours. I was also told that "when you begin doctoring" I'll understand that nail trims turn into additional questions. I cut the woman off. She seemed to want an argument; raised my voice that customer service is a simple courtesy and their issue of poor scheduling shouldn't be my problem. I'm not in veterinary school, and I have a 28-year professional career. My concern wasn't that emergencies or longer appointments happen - they absolutely do. My concern was the complete lack of communication and respect for clients' time. If the schedule is running an hour or two behind, a quick phone call or text giving clients the option to arrive later or reschedule is simply good customer service. The one bright spot was the staff member who proactively came out to swab our dog's ears before the appointment. She was kind, efficient, and clearly trying to help the veterinarians stay on schedule. She deserves recognition. Unfortunately, I also witnessed another staff member speaking to a couple with a paralyzed dog in a manner that came across as cold and lacking compassion. Whether intentional or not, bedside manner matters just as much as technical expertise. This entire experience was so upsetting, I left to wait in the car while my mom handled the appointment. Where I live, customer service is paramount (I was bringing in a pet as a favor to a family member currently traveling). I get this is South Florida, but you don't have to live the stereotype. In the end, the delays themselves weren't what disappointed me. It was the dismissive attitude, poor communication and lack of empathy. With better scheduling communication and customer service training, this practice could provide a much better client experience. Oh, and firing that horribly rude woman at the front desk. Editing to add: I'd be remiss if I didn't add, my mother was not allowed back with our pet. The vet comes out to the lobby to discuss animal condition, results, etc. When my mother mentioned he is having issues with his hind leg, she was dismissive and said nothing is wrong with it. Meanwhile, he won't put weight on the leg and has been limping for days. The idea of not being allowed to observe any part of a patient examination is mind-boggling. Yes, you won't be there for x-rays or bloodwork. That's typical. The rest of the exam? You're left wondering what even takes place.

Dr Losier is very nice. She offers different types of therapies: aquatic, laser, even acupuncture…read more And she's charges reasonably.

**** I cannot…read moreexpress enough gratitude for the care, compassion, and kindness our family received from the entire team at Advanced Veterinary Care Center. We first brought our beloved Jack there about a month ago in a very serious condition. He was suffering from acute kidney problems in addition to advanced heart disease. The team treated him with extraordinary competence and care, and he improved enough to come home and spend three more precious weeks with our family. Those weeks meant more to us than words can describe. Unfortunately, we had to return when Jack went into severe congestive heart failure and was struggling to breathe. From the moment we arrived, everyone treated him with urgency, tenderness, and respect. They placed him in oxygen, tried to stabilize him, explained every detail honestly, and gave us the time and support we needed to face the most painful decision of our lives. Jack passed away there in my arms, exactly as I wanted: close to me, surrounded by love. My husband and our children were also able to be present and participate in saying goodbye. The staff created a peaceful, private, and loving environment for us. Even during such a heartbreaking moment, they were gentle, patient, compassionate, and deeply respectful of both Jack and our family. Today, they called to let me know that Jack's ashes had arrived and were ready to be picked up. That call brought all the pain back, but it also reminded me of how thoughtfully they cared for every part of this experience--from trying to save his life to helping us honor him after his passing. Jack was not "just a dog." He was our family, our companion, and one of the greatest loves of our lives. We will forever be grateful that, during his final moments, he was surrounded by people who understood how deeply he was loved. Thank you to every doctor, nurse, technician, and staff member who cared for Jack and supported our family. Your professionalism was exceptional, but it was your humanity, warmth, and compassion that we will never forget. Letizzia Bafile

The doctors (vet doctors) were very supportive and clear about the situation of Tara…read more Some girls from the desk received us with the amount of the invoice, FIRST and before say hello... She needs to be trained about more human interaction. We hope Tara will be okey, and with all the care received and the labs the veterinarian group are having, they can develop a good follow up in order to improve the very delicate state of Tara.

My experience was good, even from my first visit, clean, friendly personnel…read moreIf necessary, i will definitely come back

The worst customer service ever, rude staff and poor comunicacion, they will overcharge you and…read morefail to properly communicate.

I can't recommend this clinic enough. From Daisy at the front desk to Dr. Garcia, vet tech…read moreSamantha, and the entire staff, everyone was compassionate, professional, and truly cared about my dog. They were able to see us immediately, and when they realized how urgent the situation was, they made room in their schedule for surgery that afternoon. I never felt like just another client--I truly felt they cared about doing what was best for my dog. I have three dogs and have visited many veterinary clinics over the years, and this was by far one of the best experiences I've ever had. They have my trust and I'll be a client for life. I highly recommend them to anyone looking for exceptional veterinary care.

They are caring and very professional from Dr. CoMaritn, Pat and the nurses. They always show Cate…read morelots of love and they have been seeing her since I adopted her.