We have always loved going to Prime Butcher in Windham -- it's one of our go-to spots, especially…read moresince my husband is a total carnivore and appreciates great quality meat. Last week, for the first time ever, we ended up with a steak that just wasn't up to their usual standard. Honestly, it's so rare for them that we didn't think much of it, but my husband stopped in today and mentioned it. What happened next is exactly why we keep going back. They didn't just acknowledge it -- they went above and beyond. They replaced it with a free NY strip steak, and on top of that gave us Prime Butcher playing cards and a big bottle of their "Everything" seasoning. Completely unexpected and absolutely appreciated. That kind of customer service is hard to find these days. They didn't have to do any of that, but they did -- and it speaks volumes about who they are. The manager and staff are always smiling, cracking jokes, and just genuinely good, down-to-earth people. And the meat? Always beyond delicious -- you won't find better anywhere else. We'll definitely continue to be regulars. If you haven't been yet, you're missing out.

Everyone was so pleasant and knowledgeable. Everything we tried was absolutely delicious. Can't…read morewait to go back! We'll definitely become regulars!

Amazing beef and service . Quality products and best wings in town …read more I highly recommend

This is a GEM of a place. Getting Irish products can be hard... or pricey! This lovely store had…read moreall my favorite products and even chocolate. The owner is so nice and even loaded my groceries into my car. I didn't just buy the Irish products, which were very reasonable, but I got stew meat as well. This shop is a little ride from my house but I will most definitely be back. The service alone is something to come back for.

Main reason for shopping there is their meat department. I…read morehave been there twice in 2 weeks and both times not one of their staff wore a mask!! Very few of their customers wore them either! I doubt if I will be shopping there in the future. Very Disappointed...

they have amazing meats.. everything is always fresh .. the store is always clean and people are…read moresuper polite and helpful..

Excellent service and excellent meats, got a meat bundle and sweet sausage was awesome as well as…read morethe bacon, that's all we have eaten so looking forward to more incredible meats!!

Love this butcher! I have yet to call ahead. Every time I have gone, they have what I want. If…read moreit's frozen and I want fresh, someone will go in the back for me and get it. They even have animal organs for my dogs, raw food diet. Not always, but on occasion. Prices are typical for a butcher, maybe a little less. Staff is very knowledgeable and helpful.

Family business, quality products always fresh. Quality ladies help on the front. Great…read moreatmosphere, Highly recommend. Thank you Hany

My friend and I stumbled upon this outfit because we took thE wrong turn after our coffee…read moreouting!What a super surprise... This is an amazing place which caters to your every meat need! Fresh and at extremely reasonable prices and good quality too. I bought some goat meat that made a superb stew and unlike store bought meat the chops actually have meat on them! In this day and age where we 'only' shop at the chain stores, this place was a real treat of a find and am glad we took the wrong turn! Give these fine and fine friendly folk a try, they won't let you down.

Under new ownership in 2021, the Troy Deli & Marketplace is a local food store offering the basic…read moregroceries, snacks, limited produce, meats, frozen foods, ice cream, dairy cooler, cooler drinks, beer, wine, Green Mountain coffee brewed, ice fruit drinks, and full service deli counter in the back offering made to order sandwiches, pizza, deli salads (Karen's Kitchen) & wrapped premade sandwiches, egg rolls, packaged bakery items, and heat & serve comfort dishes. They also have soft serve ice cream too, which you pay for a dish or cone and help yourself from the machine. I stopped in here to grab a sub for dinner. I ordered a 12" Steak & Cheese Grinder (now $10.99 plus tax in 2022) and customized it with provolone cheese, onions, green peppers, shaved steak and mayo spread over the bread and toasted. My sub was made to order and ready in under 10 minutes, paying at the register next to the deli counter. My Steak & Cheese Grinder came out hot, very tasty with lots of mayo in each bite and the bread roll was toasted to crisp on the outside. I enjoyed my sub outside with my coffee drink. I will keep this place in mind for a lunch stop when I'm passing through Troy in the field vehicle.

Great little place with a very helpful and friendly staff. Best cuts of meat around and always…read morewilling to go the extra mile to make you happy. Love this shop.

I'm a big fan of old school local markets and go to them whenever possible. We used to go to Roy's…read morewhen we lived in Peterborough for 5 years, 3 years ago. We thought they were "okay" but not spectacular. I've changed my mind! They staff is incredibly nice and down to earth. The meat is excellent--my go to places in MA have gotten pretty disappointing with meat that's clearly low grade, but not Roy's--their steaks & marinated meats are unmatched with anyplace else I can compare them to and the prices are very fair. The ambience is great if you want to be in an old school place that's 100% like grocery stores in the 1960s. Lastly, their prepared foods (especially the cranberry chicken salad) are the BEST anywhere and put all the other stores I've been to in recent years to shame.

Great sandwich shop! I got a steak and cheese and it was very good. They have lots of different…read moreoptions. It's also a little market with steaks and other cuts of meat. They carry some cool things!

I've only gone once but will find an excuse to go back! I got the turkey & avocado wrap for lunch…read more Everything tasted fresh and the pesto mayo was a pleasant twist. They made the wrap super fast for me too which was appreciated. The inside is super clean and there is seating options inside or outside. I liked how they had so many options of goodies from the take home grocery items, full butcher options, and prepared foods this place has something for everyone.

Bought some of their marinated steak tips yesterday & grilled them today. They were phenomenal!…read more The store is compact & pleasant and the staff is great.

Great staff, terrific product. Worth the price . We have been loyal customers since Covid they were…read moreamazing.

This is our favorite little spot to stop at on our way to Leominster every month, it's our half…read moreway point, so it's the perfect time to get out for a little snack and coffee. Ben's offers a full menu of delicious options, plus so many coffee and teas. It's become our favorite place to stop for years now!

The signing in was a big hassle....trying to sign up for the newsletter and giving my phone number…read moreAgain! for 10% off my order! I have been buying from Ben's o- line for quite some time now and have never received any discounts! the whole ordering and email and sign in this time was worse than ever. Sorry Ben's! The product is very good that I will say, My daughter and son in law live in Colorado and My daughter is a huge Maple fan! This is not Michael speaking just his credit card , it is the person who actually does all the ordering his wife Annette Bucklin. Just took way too long to order today way too long. Annette Bucklin