We have been shopping at Market Basket at Swanzey for a number of years, and noticed two things that happen at almost every shopping experience that could be improved; 1. Deli meat, sold in the zip lock bags which should suffice for neat closure, but they always put the price label sticker wrapped over the zip lock, which we have to pull off in order to open the zip lock, and then the sticker rips the bag. How about putting the label on the SIDE of the bag? 2. Kid baggers don't have foresight to count how many canvas bags we have, and so stuff one canvas bag to overflowing so the groceries are practically toppling out of the bag, while 5 more empty bags sit ready to be filled. Our groceries usually fill about 4 1/ 2 bags, but the kids can't see pas the first bag read more

This used to be a good place to shop but now some cashiers are ill tempered and rude they like to argue with customers and create a poor shopping environment my wife and i need to re evaluate shopping there i would rather pay more for better service then what this company offers. read more

Market Basket has to be one of my favorite grocery stores. I go there every week. Excellent, friendly staff, fair prices & clean, The beer in market basket is cheaper than other grocery store. read more

Big store, nice and clean, well stocked, friendly staff. Kitchen area for take-out smelled wonderful!!

The people that work in the hot foods are kinda rude and they take pretty bad care of there flowers and plants. It's hard for me to understand why places sell plants if they don't know how to care for them and won't even just give you them. I think my biggest issue with there store is there incessant need to block the isle you have to come in through with a bunch of nasty junk food ‍‍‍ also inconsistent roasted chicken times.... Lol. One thumbs up I would like to give them is the fact that they hire so many disabled I think that's really cool. read more

Market Basket - WHY WPULD SOMONE THINK PUTTING THIS IN THE MIDDLE OF AN ISLE PEOPLE PUSH CARTS THROUGH IS A GGOOD IDEA BUT YEAH....really grinds my gears - Grocery Near Me

Ok, we all know this pandemic is terrible and some people's nerves are raw. But that is no reason to be rude. I had a simple question. They have a sign up that says "limit two". So I asked the deli guy (late 50's early 60's gray hair) "excuse me sir, the sign says limit two. Is that 2 items/brand or 2 packages no matter what?" He didn't even look at me at first then snapped, "2 means 2! 2 chicken 2 beef 2 pork. Sign is self explanatory" and he walked away but not until he complained to a red jacket employee who laughed. If u don't like your job the quit. There are now enough people who would be happy to have it. read more

Market Basket - Meat department - Grocery Near Me

I like certain parts of the store. I was there Monday at 10am and could not get through many aisles. There were multiple pallets on one side and stockers on ladders on the other. I tried to get through as there was an item I needed, but when I asked to get to it, I was told, "Sorry we are stocking, and we can't move." Checkout was another mess with the bagger having a deep discussion with the cashier about company policy so my items weren't getting scanned or bagged up. Too much BS to justify shopping there. read more

I went in for the first time last week to get cupcakes for my child's birthday celebration at school but to also get a "matching" treat for a child w a gluten allergy in his class. The woman in the bakery was so incredibly helpful and came out to show me all of the gluten free options they had available, which were way more than I expected. I was able to get a few dozen mini cupcakes and a small container of almost identical gluten free ones to bring for the gluten free child. Her attention to detail and excellent customer service was much appreciated. And my cashier let me know she was in her 90's and loves coming to work everyday. I felt really good when I left and I actually thoroughly enjoyed my shopping experience. read more

I am a regular, or should I now say was shopper, pretty sad that the cashier I had was more interested in having a long personal conversation with her bagger which was TMI to say the least and barely acknowledged I was even there never mind even have eye contact with me,I said hello and tried to have a conversation with her and her whole outlook was like please could you not speak to me attitude, unfortunately this isn't my first experience but after today will be my last, if I'm going to be ignored I might as well spend my hard earned money at a self checkout grocery store, other than that I did enjoy the shopping and the food and prices are very affordable, unfortunately I think they NEED to go further into training people how to deal with the public. read more

$6.99 per pound for alive and kicking lobsters... which they will cook for you while you wait. Take to nearest private home and devour with melted butter. Helpful staff a-plenty busy as Santa's elves stacking shelves, stacking shelves, dressed like English grocers in navy blue lab-coat style jackets. The fresh veg and fruit is tucked away in the far distant corner which I suppose makes sense if you shop left to right, it will allow the fruit and veg to stay un-squished on the top of your mega-cart crammed to the rafters with your family's weekly foodstuff. $6.99/lb. translates to four lobsters for $35. Dorothy, we're not in the big city anymore! Love the lobster! read more

Market Basket - Notice the Fish Cooler in the back... not an exit. Entrance to the kingdom of lobsters. - Grocery Near Me

This store is phenomonal. The prices, the selection and the help all together makes this unequaled for a large retail market. Anyone is willing to help with questions and they know their departments so well, they can usually discuss what they have currently in stock and what will be added to the line in the future. It is an event on it's own, leaving you feeling that you have spent your time and money very well in a friendly, clean, organized, store. read more

Excellent, friendly staff, fair prices & clean, well laid out aisles can be found @ the Swanzey MB. I never shop anywhere else, unless I need paper bags for my wood stove kindling & don't need taxable items, then I'll shop in Athol, MA. read more

Market Basket has to be one of my favorite grocery stores and the Swanzey location is one of the cleanest and well organized stores I have been in. This location has all the name brand goods you are looking for and they also have a ton of "generic" goods. This location generally has short lines at the check out aisles but when they are busy they tend to get people in and out quickly. I appreciate their produce, sugar free baked goods, and sushi. I am also enjoy the fact that they have a great meat department and have some cuts of meat that you don't find in your more local stores such as stop and shop. The beer and wine aisle is great, and this store is always well stocked. The downside to this store as one Yelper stated is that getting staff to help you find an item is difficult. The only success I have had was in the meat department. They were extremely helpful and polite. That being said, I prefer to travel from Massachusetts to do a large shopping trip rather than doing it more local because of the savings. read more

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Worth the drive from Putney Vermont rather than shopping in the more expensive Brattleboro supermarkets. Factoring in the cost of gas it is still cheaper to shop at Market Basket . I also appreciate that they don't play the coupon game and don't continually rearrange the store as the Putney Road supermarket too often does . read more

What? 3 stars? Out of the 3 major grocery stores in Keene (Price Chopper, Hannford and Market Basket), MB trumps the rest. 1. Has ethnic groceries and produce 2. Great ice cream selection, literally a whole wall of freezers 3. Great sushi selection and reasonable priced 4. Great bread selection, even has sales 5. Great meats selection and very competitive pricing I like this store, no nonsense. Only wish the hours were longer, they are open until 9PM on everyday except Sundays, Sundays they close at 7PM. read more

I normally shop at Market basket, I find it to be cheaper on average than the other grocery stores around. However, I shopped at this location yesterday and bought a packet of strawberries. Upon returning home and opening the container, several of the strawberries were already moldy. I don't know how this got past those that were shelving, as well as my own eyes, but it was not something I expected or wanted to see. read more

Pros: Best overall quality/value for grocery in the area, excellent produce, good meat prices, sale items in better brands, selections in all products are best or second best in area. Not pretentious. Cons: Shorter operating hours, impossible to find someone to help you locate items, staff is always rude/stressed but seem to be improving. read more

I will give it to you straight... Free coffee, often beer and wine sample (although I wish sometimes in the mornings! ha), food samples, and the best prices on most products. So that is all great. Bad news not relevant to all: They have like 4 products for vegans in produce and just a few more in the frozen sections. read more

I really like this store for the selection and prices. Checking out is always the issue, unlike other stores in the area, there is no self checkout. My biggest complaint is the person ringing up the groceries and the person bagging, stop bagging and ringing up items to talk to each other, or other workers walking by. Meanwhile my frozen items are thawing, if there is a bagger on duty, the groceries should be pretty much all bagged up when I am paying, but no, and today they put a large can of veggies on top of a bag of fruit, pretty much bruising and messing them up. I bring my own bags and ask to please put the frozen items and meat in the insulated bag and I even put them up on the belt first and together, nope, got home and they put a box of cereal between frozen items and sogged the entire box, while a container of ice cream was put in with detergent. I don't need to hear someone complain that they have worked 2 hours and hasn't had a break. I will still shop there but wish they would talk to the baggers and cashiers about this. I can't be the only one. read more

The sadest steak and cheese I've ever seen. Orderd it like I have many times before. Got it when the whole order was ready, stood there and waited. Steak was barley warmer than room temp. Almost no cheese half the sub was just bread. Steak was burned on the edges. Time to train some people. ... read more

5 stars all the way with there prices. I can get through rude workers if that's the complaint by Yelpers but prices and quality is the best ! Go and stock up for the holiday's and save some big money ! You have to support the market basket family, they stood by for us(the customer)..... The food and the money savings Yelpers and customers get is way better then stop n shop and.other chains.. Thanks Market Basket! read more

I have seen, on more than a few occasions, rancid and or rotten food items, bug infestations in and around produce and if that's not enough, when I complained to the "manager" I was told to "go shop somewhere else" if I didn't like his store. I've NEVER seen such a unprofessional or badly run business in my entire life, stay away. read more

I'm not happy with market basket The bagger don't listen when to tell then not to mix the meets like beef with beef.pork with pork and so on They put all all the meat in one bag I have told them that i have medical problems and need to keep them separate or i can get very sick It go's in one ear and out the other I don't call being sick and the thorn My best friend becouse you can not teach these people how to bag Even if you don't have medical problems your raw meat needs to stay by them self and separate from one another to keep from getting sick Try to ask these kids that work stocking were something is or if the store carry it and there sll like i don't know i asked 6 different people for help with this and not one of them knew anything Including 2 store manager A male management wes in my face becouse i asked someone to not touch my service dog he is working the guy called a fucken cunt and said he was going to knock my fat ass shout the fuck up I told my son to get my gun i didn't feel saved at the point i told the guy i would blow his head off Yes there was a sean i refuse to be talk to like this and i will perfect my self at all coast A hour into shopping 2 management came to thenetn me for sticking up for myself Getting in my face he didn't say a a word to my son and he run his mouth to. To stick up for me Said he was going call the cops i said go for it the guy threaten me to so bring on the cops he didn't he was scared of my son he couldn't even look at him i feel just because I'm a woman with mental illness he would go after me he said he was going to thou us out of the store insaid fine there are 4 other to go food stores Used them when you were on strick Even the people that work at market basket employees touch and talk to my service dog when are you going to teach them to not to pay attention to working dogs they have a job to do it is not play time And your manager need to talk to the man about calling my a fucken cunt and that he was going beat my asd You manage was very sex I want to go about my business with my life line my service dog if i did have him my ptst and panic attacks would 75 worst so gitting my face in front of all the other customers Most service dogs are crossed as Is my boy read more

So clean and SO cheap for the amount of nice fresh food you can get. Great prices and all sorts of variety

OMG!......no more $3.99 chickens! I thought the Mayans said the world wasn't gonna end till December? PLEEEEEZE Mr Market Basket Manager.....SAY IT AIN'T SO! read more

While I love the store itself, the employees at this location are awful! Came three days ago and the cashier scanned my items and chucked them all aggressively down the rest of the belt. He didn't even greet me or talk to me so it was already super awkward. Then I come in two days ago for more stuff and I went in the lane that above says 12 items or less but it was not flashing, only the light below it was flashing that didn't say 12 items or less. I had went over 12 which should've been fine but she rudely said I can't do that next time. Then me and my partner did 50 on the card the rest in cash and my card only accepted 49 so the manager had to come over and fix something on her side. At this point she seemed irritated and then kept huffing and rolling her eyes. My partner thanked her for the change when she handed it back to us and then she said under her breath "f***ing rude" and proceeds to roll her eyes. I then said "excuse me?" Because what is rude? I was about to head over to the manager right then and there because that was absolutely unacceptable but my partner decided not too. Rude cashiers need to be trained better or let go. Makes me not even want to shop there again at that location because of the staff. Very upset. Cashier 272 or 252 with the kind of reddish hair. read more

I went to the deli, there were a lot of people there. I knew what I wanted, and waited (on my 1/2 hour lunch period) finally the deli clerk announced my number. However, as she announced my number, she proceeded to walk toward the seafood dept. and wait on another customer. I thought that was very rude of her. Especially since I had limited time. Another customer noticed and wondered if the same thing would happen to her??? Deb G. read more

This market was quite disconcerting on the first visit (What?! Ice-cream by produce? Frozen foods the entire store-length from dairy products? How will everything keep until check-out?) but I'm glad we returned and finally learned the quirky shelf patterns. Market Basket has great produce, nice bakery bread selections, awesome check-out speed. The one thumbs down is that if you ask an employee where a particular product is (and I had a bunch of those questions on my first visit!) you will be told to look for an employee in a certain colored jacket. Odd. Overall, I like the store and the prices. read more

BAD what a shane had a small issue talked to someone named regoplis and he hug up on me

will they have paper bags today? i do not want plastic. they always seem to be out when i shop there. why would a store run out of paper? terry p., keene ok. i shopped last night and they finally had paper bags. thank you!!!! not only can i criticize, but i also will give praise. terry p., keene read more

great store! prices are awesome. you don't need a rewards card to get low prices. I pass Hannafords and Price Chopper to do my grocery shopping here. clean store with a lot of variety of foods. well worth traveling a couple extra miles to save big time! read more

the store is great but the kitchen is disgusting, the last three times i ordered subs they gave me turkey instead of roast beef and today they're subs were soaking wet. never going back. read more

The area's best prices with pretty good quality. Compare the parking lots of MB and their competitors and you will see why MB has scared Shaws and others. Their store brands are decent. Well staffed registers with mostly polite and attentive cashiers. Clean the bathrooms better! read more

This store is spotless. It gets busy, but that's because even Wal-Hell can't beat their prices, so the entire population of the surrounding towns shops there. Customer service is fantastic, which for me is a slight draw-back - I don't really want to have to talk to people after a long day at work, so I view the question "can I help you find anything?" as an intrusion. Their selection is great, the layout of the store, once you shop there a couple times, is pretty intuitive. I have found that the quality of the "store brand" is as good or better than the name brands, so I save even more money that way, but even if you choose the name brands, the prices are great. read more

I love the store, I love how clean and stocked it is ..except two items. I buy them EVERY week. But lately they are always out of stock. PLEASE PLEASE. I need the peach Green Mt Creamery yogurt and the salmon Purina one canned dog food. I really need them both EVERY week. This is all the time lately. HELP !!!! read more

MB Keene is no worse, no better than any other. One issue that nags me, we have asked a number of times for them to order a case quantity of an item they don't care to stock regularly. Always, they smile and say "We'll call you" and I've yet to hear from them. Its okay if you don't want to do your jobs, just don't tell me you will! My family spends near a grand a month on groceries, you'd think one of the local markets want our business. We're starting to do online shopping, Market Basket, TAKE NOTE! read more

MB has the second lowest food prices of any grocery store in the area. Only the new ALDI has lower prices. MB has the best parking lot. It is huge, parking is free, it is easy to get out of, and it is well maintained. Great sale prices. The downside is the store closes early. read more

I have been a regular customer since you opened your Swanzey NH store. Things that I usually find excellent have been going down in quality. Examples: I buy your store brand of bacon regular sliced. It has been anything but now for the last few times. The slices are anywhere from one quarter to paper thin in the same package. Next, your Maine Blueberry pies, the crust has gotten so tough that it can hardly be cut with a sharp knife. I will still shop in your store for now. But please, have quality control checks done better. read more

Clean, helpful staff, managers are on the floor. The seafood department does not smell "fishy." Great selection of cheeses at low prices. No Tilsit, and the Limburger has disappeared recently. read more

I was in the area camping over the fourth of July weekend with my boyfriend and his family and we stopped at this store for groceries. I've enjoyed shopping at market basket in the past, however when it came down to verifying my state government issued drivers license (I've never had an issue buying beer with my ID since i turned 21 and now I'm 24) after trying to buy a 12 pack of beer and getting turned down by the staff, I asked to speak to Spyles Regopoulos, the store director, about it. He was out of his way rude and he first approached me with a question "Are you telling me how to do my job?" before I could have a chance to speak. He also interrupted me in mid-sentence and even brought on the idea of having the police come to the store as if to prove a point. I have never written a negative review before, but the store director, Mr. Regopoulos, had made the matter personal when it didn't need to be. It wasn't just the fact that I couldn't buy alcohol anymore, it was the unwarranted rudeness that ensued and the unwelcoming vibe I received from him. The rest of the staff was courteous and they were just doing their job. The director however did not reflect a positive outlook for Market Basket and the level of customer service they strive to reach for in their mission. read more