It was time to upgrade my running shoes, and I found the perfect place to do it right here. My…read moreBrooks Glycerin 19's had served me well, but after many miles and several years, it was time for new ones. I was greeted as I came into the store, and immediately noticed the huge selection of different brands and numbers of shoes along the far wall in the fitting area. Matt was an excellent employee who sized my feet using a pretty cool 3-D imaging machine that I had to stand on for about 5 seconds. The information was then sent to his handheld computer and, voila, it showed a 3-D view of my feet and a recommendation of shoe size taking into account length, width, and arch - pretty cool! Matt brought out 3 different brands of shoes for me to try on - Saucony, Karhu, and Brooks. Of the 3, I ended up buying the Brooks (Glycerin 23). They fit perfectly and it felt like I was walking on air. To be honest, I've always been a Brooks fan over the years and this shoe just reinforced my perception of what a great shoe they make. The price for these is on the upper side of the market (just under $200 with tax), but actually pretty competitive with other stores. Their store is located in the Bell Tower shopping mall and perpendicular across from Burntwood Tavern. They are locally owned and they expressed their appreciation for me shopping with them. If you're in need of a good pair of walking, hiking, or running shoes I recommend you check them out!

Customer service was top notch. Fleet feet was recommended by my sister. My wife and I live in…read moreKorea and we were visiting Fort Myers and in need of some good walking shoes. We met Sophia and she took really good care of us, recommending different shoes for based on the computer model that scanned our feet. What impressed us most was her taking the time to make sure we got in the right shoe and we were comfortable with it. My wife tried on about four pairs and I tried on three before we finally bought our shoes. I can't say enough good things about Sophia and the way she took care of us. From our perspective it was one of the best customer service experiences we've had so far in Florida and I would recommend anybody looking for a shoe to stop in and talk with these knowledgeable people -- guarantee they will get you the right ride for your feet! Thank you guys!

Costco store for shoes.. hard to review this place because it's a typical box store…read more Store was clean, staff was nice and willing to help. I couldn't find any sperry loafers so I rated 4 stars.

Whenever I have friend and family from out of country visit, I make sure they know to check out the…read moreDSW selection while they are here. My strategy is simple. I walk straight to the back and peruse the clearance and then slowly wander the rows up front to see the plethora of stock. I love the variety and the brands they carry for women. I admit, men do not have the same variety but this is not my demographic. I want to specifically call out the store on 41 in Fort Myers. Some out of town business associates took my advice and went into DSW yesterday. The store was closing right at the same time as a typical evening monsoon was roaring through Fort Myers. The out of town guests were staying across the road and could not walk through the weather back to the hotel. After attempting to call a taxi and the hotel shuttle, they were faced with the trek across the street. The store associates kindly offered them a ride (it took 2 cars) and they made it back to the hotel nice and dry. Amazing. I already loved DSW - now, I am a fan for life.

Unfortunately our favorite shoe guy, Brian, has really let…read moreus down .... No longer gives rewards I am due, just puts $5. credit even tho I have $15 credit due. Took my return of two pair of shoes only credited one as returned. The second return just disappeared?! After many phone calls I got nowhere! I'm out $77.00 and will no longer shop famous footwear thanks to Brian. Our last visit for a pair of boots I tried on and decided to purchase, suddenly became the wrong size at the register?! He then told me he couldn't find the pair I tried on. It was almost closing time and no other customers in the store so the boots should have still been wherever he left them but he told me he couldn't find them. Then to not receive the rightful credit for my returns was more than I could accept. Took my business elsewhere and this dude is no longer a credit to this biz! Why the drastic change I'll never understand. Their loss too!$$$$$!

The store itself is okay and staff friendly that is why I gave it 3 starts i would've given them 5…read morestars but when I received my shoes online they were used. I'm not paying $85 for used shoes

I went to the Run Shoppe & bought a pair of walking shoes as well as a pair of pickle ball shoes. I…read morehad a great experience. The associate who helped me was very knowledgeable. She guided me through the process & helped me make an informed decision. I would highly recommend the Run Shoppe...

Was looking forward to getting some good shoes for work here and I read the reviews and it honestly…read moreseemed promising. I walked in and the lady working made eye contact with me and I smiled at her and she looked at me with a straight face.. Usually when you walk into a store people greet you, didn't get that. She was with a customer which I understand, but the worker didn't even say " I will be right with you" or verbally acknowledge me. She just kept staring at me and didn't say a word. Stood there for a couple of minutes to see if she would say anything and nothing..

I had to wait 15 minutes in line, standing with a cane as I recently had hip replacement surgery. I…read moreasked the cashiers if they allow me skipping the line and said there is no policy for disabled customers. Shame on you. I hope you lose customers with diss abilities. I would never buy anything from you. No deals and all are big sizes.

Awkward interaction , came in a couple days ago and the staff was incredibly helpful…read more, I got a couple of pairs of shoes but unfortunately they weren't wide enough for my feet . I returned them the same day and that night I got home and realized one shoe was still in my car . I made it an effort to return the shoe and explain the situation , it seemed like the employee was trying to get another employee on a gotcha ! Moment for having made a human mistake , it was very uncomfortable . So I said hey listen people make mistakes and it was my fault . And she responded with "you're free to go ". It was so Awkward and uncomfortable to see people ready to pounce on each other instead of fostering a healthy work environment for themselves and their customers .

Beautiful new place to buy shoes and outfits! Walked right in and got a pair of Jordan retros and…read morean entire outfit from shirts to jeans and even socks and ethika boxers! Just kicks has a great selection and the best service in southwest Florida

Everybody's very helpful. Nice sneakers are nice.very clean store kid friendly my son has autism…read moreand they were very nice to him. That's why I always keep going back.